Overall Ratings & Reviews The Margo Hotel

Traveloka (8,702)
Other sources (124)
8.8
Very Good
From 8,702 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about The Margo Hotel
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Staff Friendliness (175)
Bedroom (161)
Ambiance (156)
Room Space (156)
Accessibility (155)
Surroundings (149)
Hotel Area (146)
Family Friendly (143)
Variety (142)
Bathroom (140)
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Traveler Reviews The Margo Hotel

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40
Customer reviews
Alfa S. B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 day(s) ago
A great hotel with a convenient location. The rooms are spacious and comfortable. The only downside is the breakfast food, which was mediocre and lacked variety for two consecutive days.
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A***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Overall it's okay, but the only problem I've had staying here for several times is that there are ants on the table every time I put food down.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Hotel Marco Depoque. We are delighted to hear that you had a pleasant stay. However, we apologize for any inconvenience you experienced regarding the discovery of ants on the table in your room while storing food. We greatly appreciate your feedback and will immediately contact our housekeeping and pest control departments to investigate and implement better preventative measures. We are committed to maintaining the cleanliness and comfort of our rooms to ensure they meet all guest expectations. Thank you for your attention and valuable feedback. We look forward to welcoming you back to Hotel Marco Depoque for an even better stay on your next visit. Sincerely, Bay Sjahfendi, General Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel is very comfortable for families, corridors, lobby, etc. are all clean and tidy 🥰
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you for your kind review and for choosing The Marco d'Epoque Hotel. We are delighted to hear that you and your family felt comfortable during your stay with us. Your compliments on the cleanliness and orderliness of the hotel grounds, from the hallways and lobby to the other amenities, are a very meaningful reward for our entire team. Your positive feedback motivates us to continue striving to maintain the quality of our service and facilities to provide a memorable stay for all our guests. We hope to welcome you and your family back to The Marco d'Epoque Hotel again in the future. Sincerely, Bay Sjahfendi, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
All good, lots of food variations
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you for your positive review and for choosing The Marco d'Epoque Hotel. We are delighted to hear that you enjoyed your stay with us and were satisfied with the diverse culinary offerings we provided. We will share your compliments with our chef and food and beverage teams, inspiring us to continue striving to provide all our guests with a wide variety of high-quality cuisine. Thank you for your support. We hope to welcome you back to The Marco d'Epoque Hotel again in the future. Sincerely, Bai Sjahfendi, General Manager
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A***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Recommended for your stay and it is connected to Margo City Mall for shopping.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you for your positive review and for choosing The Margo Hotel Depok. We are delighted to know that you would recommend our hotel for a stay and that you enjoyed the convenience of our direct connection to Margo City Mall. Providing comfort and easy access to shopping, dining, and entertainment is one of the many advantages we strive to offer our guests. Thank you for your trust and support. We look forward to welcoming you back to The Margo Hotel Depok for another enjoyable stay in the future. Kind regards, Bay Sjahfendi General Manager
P***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Great access to the mall. Had a great time with the family. Plenty of kids activities, too.
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Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thank you very much for the wonderful review and for praising our great access to the mall. We are delighted you and your family had a great time and appreciated the plentiful kids' activities. Serving guests like family is our priority, and your feedback motivates our team. We look forward to welcoming you back! Warm regards, Bay Sjahfendi General Manager
r***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is quite nice, close to the mall. The staff is friendly and the service is good.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Thank you for your positive review and for choosing to stay at The Marco d'Epoque Hotel. We are delighted to hear that you enjoyed the hotel's excellent location and proximity to the shopping mall. We appreciate your appreciation of the friendly staff and the quality of our service. Your positive review encourages our entire team to continue striving to provide comfortable and memorable stays for all our guests. We hope to welcome you back to The Marco d'Epoque Hotel again in the future. Sincerely, Bay Sjahfendi, General Manager
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D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Comfortable atmosphere. Clean, fragrant room.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Thank you for your kind review and for choosing The Marco d'Epoque Hotel. We are delighted to hear that you enjoyed the hotel's warm and comfortable atmosphere, as well as the cleanliness and pleasant scent of the rooms during your stay. Comfort and cleanliness are our top priorities, ensuring that every guest has a memorable stay. We will pass on your compliments to our entire team to inspire us to continue striving for the best service and facilities. We hope to welcome you back to The Marco d'Epoque Hotel again in the future. Sincerely, Bai Sjahfendi, General Manager
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H***h
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Clean, comfortable, very close access to the mall.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Thank you for your positive review and for choosing to stay at The Marco d'Epoque Hotel. We are delighted to hear that you appreciated the cleanliness and comfort of our hotel. We are also pleased that our location, directly connected to the shopping mall, provided convenience and relaxation during your stay. Your compliments encourage our entire team to continue striving to provide the best service and experience for all our guests. We hope to welcome you back to The Marco d'Epoque Hotel again in the future. Sincerely, Bay Sjahfendi, General Manager
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f***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff were very friendly and very helpful from check-in to check-out.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Thank you for your positive review and for choosing The Marco Deposit Hotel. We are delighted to hear that you were impressed with the friendly and helpful service from our team from check-in to check-out. Friendly, professional, and consistent service throughout your stay is our commitment to creating the best possible experience for all our guests. We will share your compliments with the entire team to inspire us to continue providing excellent service. We look forward to welcoming you back to The Marco Deposit Hotel on your next visit. Sincerely, Bai Sjahfendi, General Manager
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y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff was very friendly and helpful. We had a very memorable family vacation at the Margo Hotel. Highly recommended.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Thank you for your kind review and for choosing The Marco d'Epoque Hotel. We are delighted to hear that you and your family enjoyed your memorable stay. Your compliments regarding the friendliness and responsiveness of our staff are invaluable, and we will share this praise with our entire team as an inspiration to continue providing the best service. Thank you also for your feedback. We are honored to have been a part of your family's enjoyable vacation. We hope to welcome you and your family back to The Marco d'Epoque Hotel again in the future. Sincerely, Bai Sjahfendi, General Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was a pleasant experience staying at Margo Hotel because of its easy access to the mall.
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Accommodation's Reply
06 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at The Marco Depoque. We are delighted to hear that you enjoyed your stay with us. We are pleased that our convenient location, close to shopping malls, made your stay even more enjoyable. Your compliments mean a great deal to us and encourage our entire team to continue striving to provide the best service to all our guests. Thank you again for your trust in The Marco Depoque. We hope to welcome you back again in the future. Sincerely, Bai Sjahfendi, General Manager
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Evi J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is clean, the AC is cold, everything works 👍
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Accommodation's Reply
06 Jun 2026
Dear Evi J, Thank you for taking the time to write a review and give The Margo Hotel Depok a positive rating. We are delighted that you enjoyed your stay and were impressed with the cleanliness of the hotel, the comfortable room temperature, and the well-functioning amenities. Guest satisfaction is our top priority, and positive reviews like this are an encouragement to our entire team to continue providing the best service and facilities. Thank you again for your trust. We hope to welcome you back to The Margo Hotel Depok for another memorable stay in the future. Sincerely, Bay Sjahfendi, General Manager
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Always subscribe to stay here.
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a review and give The Marco Deposit Hotel an excellent rating. We are delighted to know that The Marco Deposit Hotel is always your first choice for every visit. Your trust and loyalty are a very meaningful reward to us and motivate our entire team to continue striving to provide the best service and guest experience. Thank you again for your support. We hope to welcome you back to The Marco Deposit Hotel for another memorable stay. Sincerely, Bai Sjahfendi, General Manager
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Close to the mall, safe access, clean rooms, clean bathrooms, delicious food in the restaurant.
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a review and give The Marco Depoque Hotel an excellent rating. We are delighted to hear that you enjoyed the hotel's location near the shopping mall, the secure access, the clean rooms and bathrooms, and the food at our restaurant. Such positive reviews are an encouragement to our entire team to continue providing the best service to all our guests. Thank you again for your trust. We hope to welcome you back to The Marco Depoque Hotel for an even more memorable stay in the future. Sincerely, Bai Sjahfendi, General Manager
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Zonisa y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
All the staff are friendly. The children's play area is also great.
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Accommodation's Reply
22 May 2026
Dear Ms. Zonisa y, Thank you for sharing your experience at The Margo Hotel. We are delighted to hear that you enjoyed the friendliness of our staff and the children's play area. Your positive feedback encourages us to strive for the best service and facilities for all our guests and families. We hope to welcome you back to The Margo Hotel next time. Sincerely, Bay Sjahfendi, General Manager
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I***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Unfortunately, water was dripping in our room, soaking the floor and our shoes. It was probably from the air conditioning, but it was very annoying, as we almost slipped.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at The Marco Hotel. We apologize for the inconvenience you experienced regarding the water droplets in your room that wet the floor and your shoes. This situation does not meet our comfort standards, especially as it could create a slippery surface. We have forwarded your feedback to the relevant team for immediate investigation and follow-up to prevent this from happening again in the future. We appreciate your concern and sincerely hope to have the opportunity to serve you better on your next stay. Sincerely, Bay Sjahfendi, General Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 6 week(s) ago
I'd requested a connecting room, but when I checked in, I still couldn't get one, claiming they were full. Even though I'd booked it well in advance.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for sharing your experience staying at The Marco Hotel. We apologize for the inconvenience caused by our inability to provide connecting rooms as requested upon check-in, despite your prior reservation. We understand this may have been disappointing and not met your expectations. Please be informed that we will do our best to accommodate all special requests, subject to availability upon your arrival. However, your feedback is important to us in improving our coordination and services in the future to ensure all guests have the best possible experience. Thank you for your understanding, and we look forward to welcoming you back in the future. Sincerely, Bai Sjahfendi, General Manager
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I***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
There is no late check out (13.00), it must be exactly at 12.00 for example.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at The Marco Hotel. We understand that flexible check-out times are important for everyone's convenience, and therefore, we apologize if we were unable to accommodate your late check-out request. Please note that late check-out requests are subject to room availability and occupancy rates, and we cannot guarantee this for all guests. Your feedback is invaluable to us as we strive to continuously improve our services in the future. We look forward to welcoming you back to The Marco Hotel for another convenient and memorable experience. Sincerely, Bai Sjahfendi, General Manager
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s***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel is comfortable, the staff is friendly.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed your stay at The Marco Depoque. Thank you again, and we hope you will visit The Marco Depoque again for an even better experience. Sincerely, Bai Sjahfendi, General Manager
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Number of reviews per page
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