Dear Valued Guest,
Thank you for sharing your thoughts with us. We understand that our self-service concept can be challenging, especially when traveling with children and heavy luggage. Our aim is to provide a unique and independent experience for our guests, which is part of our brand identity. However, your comfort is our priority, and our team is always here to assist you. Please don't hesitate to reach out to us for any help you may need. We are committed to making your stay as enjoyable as possible.
Thank you & Best Regards,
YELLO Hotel Harmoni Team