Close to everything. Located in the city center, it's very convenient for those who like to explore Malang.

The service was good and pleasant, the hotel was eco-friendly, and the hotel was clean and quiet, although there were a few things that could be improved, such as the in-room dining and the layout. Overall, my stay at the ibis Styles Malang was quite comfortable and satisfying. 5-star rating: Room ★★★★ Cleanliness ★★★★ Service ★★★★ Facilities ★★★★ Room: The room was clean and tidy, but unfortunately, the toilet was not well maintained and had an unpleasant odor. The crusty/rusty toilet bowl was visible from the foot of the mattress when the toilet door was not closed. The mattress was quite firm, but relatively comfortable enough for me, and the bolster really made for a very satisfying sleep, plus there were no small, logo-emblazoned pillows that usually look shabby. The mattress was very good, and the additional reading light was very useful for light or aesthetic lighting. The desk was quite sturdy even though it was against the wall, not brittle or moving when pressed. My room was in front of the elevator, but I never heard any disturbing noise from outside. The soundproofing was good. In-Room Dining: Unfortunately, in-room dining isn't open 24 hours, even though the tent card stated it was open 24 hours. (It didn't say it was open until 10 p.m., or maybe I missed it). I ordered the next day, but the menu I wanted wasn't available, which was quite disappointing. My order arrived fairly quickly, even though I was told it would be late because breakfast was closing. Unfortunately, the condition was also less than satisfactory. The spring rolls I ordered were quite oily, broken, and a bit cold, while some of the drinks weren't cold enough (there wasn't enough ice) and some didn't taste right. The good things were the various payment options, including QRIS, and the service from the hotel staff who delivered them. Facilities: The heated swimming pool, accompanied by the cool Malang air, was very pleasant. Unfortunately, the restrooms/changing rooms were small and not separated for men and women. The gym equipment was basic: a stationary bike, treadmill, bench press, some dumbbells, and a water dispenser. The lobby is quite comfortable and provides a welcome drink. Unfortunately, there are only a few waiting sofas and they are too low for my comfort. However, online booking is very satisfying because you have to hand it in to the receptionist and provide the hotel room number, so there is less chance of a mix-up or problems after arrival. The elevator is slightly inward, unfortunately, you have to pass through the disabled toilet with the door open, so the smell is not very pleasant. I also think it's quite uncomfortable for toilet users to go out the door directly facing people waiting for the elevator. While most restrooms still have a buffer area that is not immediately visible, the comfort is very different.

When I have an event in Malang, I always stay at the Ibis Hotel. The rooms are clean, with hot water always available. The breakfast menu is varied and delicious. The room offers a view of Malang's city lights. In the morning, the kids can swim in the hotel pool. The kids are also happy to stay here. I will stay here again next time. Thank you Ibis for the friendly, helpful staff, and the fast check-in and checkout process.

The view is nice from outside the room.

Friendly service, clean and comfortable rooms for resting.

Clean and friendly service, not noisy.

A warm swimming pool. A wide variety of delicious food. I arrived at 9 a.m. and was helped through the check-in queue and was able to leave my luggage. I was informed at 1:30 p.m. that my room key was ready for pick-up. Thank you, Ibis Hotel.

Very good service 🤗 Helped me pack my check-out because I was stuck in traffic, huhuhu. Thank you.

Clean and comfortable hotel, friendly hotel staff.

A pleasant experience during a staycation with the family. Good service and a family-friendly hotel atmosphere. The swimming pool is comfortable because it's not exposed to direct sunlight. A small suggestion from me: the air conditioning shouldn't be too cold. Thank you 🙏

Nice and clean, good food.

Nice room. Nice pool view.

The hotel is comfortable, close to the city center.

Recommended accommodation in Malang city, easy access and warm water pool.

I enjoyed very much staying at this hotel. Friendly staff, room was comfy. Reasonable price with great quality. Great location. Appreciate also not to waste bottles, love the earth. Thank you.

Unfortunately, the bathroom exhaust isn't working properly, so when you enter, you still smell of urine. Hopefully, this can be fixed so we can continue to provide optimal service.

Nice, strategic location. Not far from sightseeing spots. Comfortable bed.

The staff is friendly and smart. If I go back to Malang, I'll stay at Ibis Styles Malang.

There was a problem with the AC. But the hotel responded immediately. So good 👏

Friendly staff. Centrally located. Delicious food.