Everything is easy, everything is helped.

The staff was very slow at check-in.

I originally booked a superior room, but got an older one. The bed was old, the room was cramped, the telephone was broken, and the bathroom had a bathtub. The next day, I was upgraded to a deluxe room. The room was decent, but the receptionist service was very poor.

The hotel rooms are spacious and clean, and the location is very strategic, easily accessible to various locations.

Highly not recommended. If you're not prepared to accommodate many guests, you should limit them. How can you keep guests waiting in the lobby until 10:30 at night because their rooms aren't ready, claiming that towels and sheets are still being laundered?

Overall, it exceeded my expectations for the price. I was delighted with the staff's friendliness. I was on a business trip to Makassar, and checked in at 9:00 PM and even got a free room upgrade. Thank you, Mbak Putri, for being so humble. I'll definitely stay here again next time I'm in Makassar.

Outside room but unfortunately the room is hot

Nice, friendly, soft mattress, friendly service. The food is lacking.

The staff was friendly, the room was spacious, clean, and cool, except the bathtub cover was missing. The Wi-Fi was super fast, I love it!!

maybe the towels could be cleaner

Given a torn towel, report it to the receptionist for the unprofessional response, then report it to engineering and then housekeeping will replace it.

Strategic location, anywhere you want to go is close 👍

[Engaging opening line] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]

Slow service, check-in at 19:00 but it took 30-45 minutes to get a room, the AC was broken, the room was musty, not maintained.

Friendly staff.. Near Losari Beach location

The receptionist was very slow and the room I booked was not what I expected. The towels were very old.

The lobby is really hot, check-in time is really long.. room cleanliness is 5/10. The food in the restaurant takes a long time to refill, some of it is stale😭😭 first and last time coming here…

Well, all hotel staff are very responsive and provide good service.

great hotel and service

Still needs to be improved, especially the bathroom and bed areas.