People often mention about Cititel Mid Valley Hotel
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Accessibility (40)
Surroundings (38)
Staff Friendliness (36)
Bedroom (36)
Bathroom (31)
Distance to City Center (30)
Ambiance (30)
Hotel Area (24)
Check-in/out Time (23)
Family Friendly (22)
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Traveler Reviews Cititel Mid Valley Hotel
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Customer reviews
A***h
9.4
/10
Reviewed 3 day(s) ago
staycation weekend.im happy all the facility is good..check in smooth and early check in is provided by the hotel.overall cleanliness is good,room is good
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Verified Traveler
Leisure
8.5
/10
Reviewed 3 day(s) ago
No frills. All good. Will return.
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R***i
Medical
9.7
/10
Reviewed 5 day(s) ago
Efficient reach to ISEC, malls, and also to LRT stations.
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Accommodation's Reply
08 Jun 2026
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
Verified Traveler
9.4
/10
Reviewed 1 week(s) ago
Stayed here many times. Good as usual. Never failed me.
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Accommodation's Reply
08 Jun 2026
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
Verified Traveler
Leisure
8.5
/10
Reviewed 1 week(s) ago
Satisfactory. Generally good and will definitely return.
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AA
Asrul A.
Business
10.0
/10
Reviewed 2 week(s) ago
Conveniently located in Mid Valley. The parking area is very near but usually full. Spent much time shopping in the mall. The room is quite small but very cozy. Clean bathroom and soundproof.
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Accommodation's Reply
08 Jun 2026
Dear Asrul,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
Verified Traveler
Business
8.0
/10
Reviewed 2 week(s) ago
Toiletries very limited. No toothbrush provided.
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Accommodation's Reply
08 Jun 2026
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
Verified Traveler
Staycation
10.0
/10
Reviewed 2 week(s) ago
Strategic location, friendly staff.
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Accommodation's Reply
02 Jun 2026
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
R***o
Business
8.8
/10
Reviewed 3 week(s) ago
Lobby bit dated, especially the lounge chairs. The current coffee house is under renovation. Overall, a good stay, great location for shopping and food.
1 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
kl
kk lim112
Medical
9.4
/10
Reviewed 3 week(s) ago
The staff was very friendly and accommodating. Good service. Linked with Mid-Valley Mega Mall. Good location
1 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Lim
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
HA
Hendri A.
Business
9.1
/10
Reviewed 3 week(s) ago
Overall, this hotel is good. I only rested at this hotel for 6 hours.
1 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Hendri
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
Verified Traveler
Leisure
10.0
/10
Reviewed 3 week(s) ago
It’s a great hotel. Ideal location to KL and PJ. As it’s attached to a shopping mall, there are so many shops to dine in and do window shopping. Everyone is friendly and nothing is too much of trouble. We have stayed here at least 5 times. No mosquitoes and the hotel is well maintained.
2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
A***a
9.4
/10
Reviewed 4 week(s) ago
The staffs are very helpful, location-wise is great due to the proximity to Midvalley mall.
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Accommodation's Reply
19 May 2026
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
AC
Alan C.
10.0
/10
Reviewed 4 week(s) ago
Great place to stay, friendly staff, easy to find hotel parking and lobby, plenty of restaurants and shops within walking distance.
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Accommodation's Reply
19 May 2026
Dear Alan
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
R***n
Leisure
8.9
/10
Reviewed 4 week(s) ago
The mattresses are old and not firm. Got backache sleeping.
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Accommodation's Reply
13 May 2026
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
Verified Traveler
Leisure
9.4
/10
Reviewed 4 week(s) ago
As always, my best part of the trip is staying at Cititel, best location, best shopping mall access, and good hotel comfort. No deposit, no tourist tax, plus check out is seamless without waiting so long... just drop the access keys in the box and you are good to go.
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Accommodation's Reply
11 May 2026
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
T***o
Leisure
9.4
/10
Reviewed 5 week(s) ago
Got a good deal on the app, but the room size is a bit small.
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Accommodation's Reply
11 May 2026
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
LC
Lai C. S.
9.7
/10
Reviewed 6 week(s) ago
Nice room, pressurized shower head with hot water.
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Accommodation's Reply
30 Apr 2026
Dear Lai
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
N***G
Business
8.5
/10
Reviewed 6 week(s) ago
Can see that the hotel has some sign of ageing as it has been there for many years but overall still maintaining well, and for the price it is really worth it. Location is good as it is directly linked to Mid Valley.
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Accommodation's Reply
30 Apr 2026
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
TM
Tjong M.
8.2
/10
Reviewed 8 week(s) ago
Recommend hotel, near to shopping center
1 people find it helpful
Accommodation's Reply
30 Apr 2026
Dear Tjong
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia