if I go to KL again I will stay here, access to everywhere is easy and directly connected to the mall

This was not my first stay at Cititel Mid Valley Kuala Lumpur, and I keep coming back because of its convenient location. It's a great choice for business trips, with a proper work desk and good lighting in the room. I also appreciate the eco-friendly reusable water bottle and refill station. The only area for improvement is the availability of hot drinking water. Overall, it's a comfortable and reliable hotel that I would stay at again.

Hotel location was good, connected to the mall. The room was clean and comfortable.

Excellent location at Mid Valley Megamall. Staff very friendly; excellent service.

Convenient location with Mid Valley Shopping Mall below the hotel.

The location is very good, attached to Mega Mall Mid Valley. So easy to find food, near the hospital.

Location very good. All is good.

Good location, 3 times stay here.

Booked a deluxe room and requested for an extra bed. The room is really spacious for 3 people, and I love how this hotel provides a water refill area too. The location is perfect, connected to Mid Valley Mall. Wi-Fi is great, the bathroom and bedroom are clean. With the price given, I couldn’t find a better place than this hotel.

The room is rather small but enough for 2 people and equipped with all useful amenities. One comment on the mirror location that is far from the dressing table and socket points, which makes it difficult for me to get ready with a dryer and iron curler that requires a mirror and socket together. Overall, the location is conveniently connected to Mid Valley shopping mall. No issue with ordering Grab, no need to wait too long.

Can extend check-out time between 1 to 2 hours.

The air conditioning in the room assigned was not functioning well, as the air blown out was hot. We called reception at 8 PM+. It took about 20 minutes for the maintenance technician to come. He adjusted it and told us to wait for 10 minutes to see how it was. In fact, it was still the same. We called reception again at 10 PM and were informed that maintenance was on the way. So we waited, but they did not turn up. We called again and were only informed that there was no maintenance person at that time. Reception offered us to change rooms. The new room was much better. As a guest, I was thinking, don't the maintenance team need to upkeep each room to ensure all are functioning well? Are they doing their work well? This is just my opinion.

Close to Midvalley so it's easy to shop and also close to the Eye Centre.

Great location right in the mall. Check-in and check-out no hassle. Room nice and cozy with a comfortable bed. Limited amenities, though. Probably have to request. Breakfast place being renovated, so temporary in the ballroom with limited seatings. Could have provided more tables and chairs, instead of sitting on sofas, which was quite uncomfortable to have breakfast.

Very good location and experience staying at Cititel.

The hotel is strategically located, with easy access to malls and everywhere else. It's very comfortable, with a currency exchange nearby, souvenir shopping nearby, and budget-friendly. Recommended for a staycation in Kuala Lumpur.

Their edge is location inside the Mid Valley Mall. Other than that, it is a suitable business-class hotel without much to impress.

The hotel was very comfortable. It was a bit dated, and the rooms were a bit small. But it was clean and close to the Mid Valley mall. Coffee Bean and Oriental Kopi were open in the mall as early as 7 a.m. The Chicken Shop and Nyonya Colors restaurants opened at 8 a.m., making finding food very easy.

OOO ...

Location is superb! Just walk straight from Abdullah Hukum LRT link bridge to eco city all the way to The Gardens mall and finally to Mid Valley Cititel hotel in less than 10mins walk. Fast check-in and hassle-free express check-out. Superior room size is slightly small and may have a little issue for opening 2 luggage on the floor. Deluxe room size is bigger and just nice for 2 pax. Shower head water pressure is excellent, shower gel, handwash and shampoo are provided by default. Overall is an excellent hotel at this price range with strategic location near to LRT, KTM station, just a few stops away from the city center.