The staff was really nice, but in general the Hotel needs maintenance. Would not recommend it at all.

This is a charming place to stay in a culturally rich historic building with museum displays. It is quiet and magical. The garden is extensive and peaceful. My room had a fireplace that was well stocked with wood and kept me warm and cozy. I had a great breakfast at the restaurant that was very reasonably priced. Well worth the price for the experience.

Clean, comfortable room. Location was convenient and I was able to walk safely about town. Was a bit chilly…heater in room helped somewhat. Was nice to have an extra blanket in the closet. I ate at the restaurant one time. Food and service was good. Disappointed, however, with wifi. Cell signals are weak in the area and wifi was unreliable and slow if available. I had to go to center of town to check on future travel plans and catch up on news. Forced me to disconnect a bit!!! 😌

Clean, quiet, comfortable. I’ll stay at this hotel again!

Be aware that this is a museum that has rooms to rent, not a luxury hotel. That said, if you’re looking for a contemplative stay in a beautiful room surrounded by artifacts, this is your hotel. Wonderful staff, good restaurant, coffee house in a garden across the street. Did I mention the incredibly helpful staff? A nice walk 30 minutes to the town center. Can’t wait to return.

I love the historical aspect of the place. Good stuff very helpful. Did not like that such remarkable building had been graffitied on the outside

I liked the quietness, awesome library and museum. They lock the door around 10 pm. I had breakfast there twice. It was ok but missing stuff (fruit) I could not use my laptop with their internet. The wifi for the cell ph was ok. Lights are left on on the hallway and I just had to find them n turn them off because I couldn’t sleep the first night. Taxis are easy to catch in that area. Distance to market are ok if you can walk. I preferred taxis for 50 pesos to take me to markets and main corridor. Staff were nice. Vendors were ok too. Women artisans set up their goods on the patio. I will stay here again.

It is a special treat to stay at Na Bolom. It is really a cultural centre / museum with a few rooms that are available.

Beautiful, well preserved colonial building full of history and culture. Beautiful gardens and fantastic staff. We have loved every minute.

Uno de los hoteles con más encanto de los que me he alojado. Aparte de bonito, tiene mucha historia y apoya a la comunidad.

Love staying here. It feels like you are going back in time a bit, but with all the comfort needed. There is so much history and adventure expressed in this, what was once the home of an adventurous couple. Staff are super friendly and accommodating.

I loved the fireplace in the room that came stocked with firewood and kindling. It lit with one match.

A very special place to stay. Like stepping back in time. The museum, garden and grounds were wonderful.

Wonderful experience. Staff was lovely and so accommodating. The log cabin was so cute. It does get a little chilly at night but the fire place and extra blankets were very sufficient. Really enjoyed my stay and HIGHLY recommend. Love the museum and garden aspect of it as well. 😊

Very nice looking hotel

Internet connection was not properly working.

Very nice place and great location

Great hospitality. Long rich history. Beautiful old Mexico property. Rustic and very comfortable.

The bed is comfy but the blankets are heavy and you can barely move ☹️ it has a really old feel.. the pictures make it look alot better.. just not my kind of place 😕 its also kind of far from town center, the location is bad 😢

Hotel Na Bolom - San Cristobal de las Casas, Chiapas, Mexico. If you like a rustic room with extra blankets and a clay fireplace with wood and matches provided away from the noise next to a lovely courtyard where breakfast included is served, this is the place. It's a 10 minute walk on colonial streets to the main street and 10 minute walk on that to the central plaza. Buy leather goods at great prices!