Hotel Na Bolom

Hotels
8.8
/10
Very Good
77 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Be aware that this is a museum that has rooms to rent, not a luxury hotel. That said, if you’re looking for a contemplative stay in a beautiful room surrounded by artifacts, this is your hotel. Wonderful staff, good restaurant, coffee house in a garden across the street. Did I mention the incredibly helpful staff? A nice walk 30 minutes to the town center. Can’t wait to return.

Jack

10.0
/ 10
It is a special treat to stay at Na Bolom. It is really a cultural centre / museum with a few rooms that are available.

CAROL

10.0
/ 10
Beautiful, well preserved colonial building full of history and culture. Beautiful gardens and fantastic staff. We have loved every minute.
In the Area
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A.V. VICENTE GUERRERO 33, BARRIO EL CERRILLO, San Cristobal De Casas, Estado de Chiapas, Mexico, 29220

Main Facilities

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Restaurant
WiFi
Hotel Na Bolom is located in area / city San Cristóbal de las Casas.
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What's around Hotel Na Bolom

A.V. VICENTE GUERRERO 33, BARRIO EL CERRILLO, San Cristobal De Casas, Estado de Chiapas, Mexico, 29220
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Exterior Hotel Na Bolom
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Discover More About Hotel Na Bolom

General


Near San Cristóbal de las Casas Cathedral

Location


With a stay at Hotel Na Bolom in San Cristóbal de las Casas (Barrio del Cerrillo), you'll be within a 15-minute walk of San Cristóbal de las Casas Cathedral and Na Bolom Cultural Museum. This hotel is 0.4 mi (0.7 km) from Galeria Studio Cerrillo and 0.5 mi (0.9 km) from Centro Cultural de los Altos.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Na Bolom Cultural Museum - 0.1 km / 0.1 mi
Galeria Studio Cerrillo - 0.5 km / 0.3 mi
Centro Cultural de los Altos - 0.8 km / 0.5 mi
Guadalupe Church - 0.9 km / 0.6 mi
Café Museo Café - 0.9 km / 0.6 mi
Foro Cultural Kinoki - 1 km / 0.6 mi
Ex-Convent of Santo Domingo - 1 km / 0.6 mi
Museo de Ambar - 1.1 km / 0.7 mi
Mayan Textile Center - 1.1 km / 0.7 mi
Church of San Nicolás - 1.1 km / 0.7 mi
San Cristóbal de las Casas Cathedral - 1.2 km / 0.7 mi
Mesoamerican Museum of Jade - 1.2 km / 0.7 mi
Museo de San Cristóbal - 1.3 km / 0.8 mi
Plaza 31 de Marzo - 1.3 km / 0.8 mi
Santo Domingo Handicraft Market - 1.5 km / 0.9 mi

The preferred airport for Hotel Na Bolom is Angel Albino Corzo Intl Airport (TGZ) - 79 km / 49.1 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services and a banquet hall.

Business Facilities


Featured amenities include luggage storage, laundry facilities, and a library. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Rooms


Treat yourself to a stay in one of the 16 guestrooms, featuring fireplaces. Complimentary wireless internet access is available to keep you connected. Conveniences include complimentary bottled water, and housekeeping is provided daily.

All facilities in Hotel Na Bolom

Common Space Hotel Na Bolom
Common Space
Exterior Hotel Na Bolom
Exterior
Others Hotel Na Bolom
Others
Restaurant Hotel Na Bolom
Restaurant

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Things to Do

  • Library
  • Garden

Hotel Services

  • Luggage storage
  • Concierge

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Na Bolom

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 13:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Na Bolom
16
Another facilities in Hotel Na Bolom
Banquet, Parking, Terrace, Smoke-free area, Safety deposit box

Frequently asked question in Hotel Na Bolom

What are available facilities at Hotel Na Bolom?
There are top facilites at Hotel Na Bolom such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Na Bolom?
The standard check-in time at Hotel Na Bolom is starting from 15:00 - 23:00 while the latest check-out time is at Before 13:00
Does Hotel Na Bolom provide breakfast?
Yes, Hotel Na Bolom provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Na Bolom have?
Hotel Na Bolom is a 3.0-star hotel.
How many rooms does Hotel Na Bolom have?
Hotel Na Bolom has 16 rooms in total.
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More Reviews from Other Guests in Hotel Na Bolom

8.8
Very Good
From 77 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Hotel Na Bolom

Number of reviews per page
20
40
Top reviews
John
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean, comfortable room. Location was convenient and I was able to walk safely about town. Was a bit chilly…heater in room helped somewhat. Was nice to have an extra blanket in the closet. I ate at the restaurant one time. Food and service was good. Disappointed, however, with wifi. Cell signals are weak in the area and wifi was unreliable and slow if available. I had to go to center of town to check on future travel plans and catch up on news. Forced me to disconnect a bit!!! 😌
Read More
JAMES
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean, quiet, comfortable. I’ll stay at this hotel again!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Be aware that this is a museum that has rooms to rent, not a luxury hotel. That said, if you’re looking for a contemplative stay in a beautiful room surrounded by artifacts, this is your hotel. Wonderful staff, good restaurant, coffee house in a garden across the street. Did I mention the incredibly helpful staff? A nice walk 30 minutes to the town center. Can’t wait to return.
Read More
John
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

I love the historical aspect of the place. Good stuff very helpful. Did not like that such remarkable building had been graffitied on the outside
Rosa Tupina
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

I liked the quietness, awesome library and museum. They lock the door around 10 pm. I had breakfast there twice. It was ok but missing stuff (fruit) I could not use my laptop with their internet. The wifi for the cell ph was ok. Lights are left on on the hallway and I just had to find them n turn them off because I couldn’t sleep the first night. Taxis are easy to catch in that area. Distance to market are ok if you can walk. I preferred taxis for 50 pesos to take me to markets and main corridor. Staff were nice. Vendors were ok too. Women artisans set up their goods on the patio. I will stay here again.
Read More
Jack
icon-with Partner
with Partner
10.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

It is a special treat to stay at Na Bolom. It is really a cultural centre / museum with a few rooms that are available.
CAROL
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

Beautiful, well preserved colonial building full of history and culture. Beautiful gardens and fantastic staff. We have loved every minute.
Sara
icon-with Partner
with Partner
10.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

Uno de los hoteles con más encanto de los que me he alojado. Aparte de bonito, tiene mucha historia y apoya a la comunidad.
Rebecca L
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

Love staying here. It feels like you are going back in time a bit, but with all the comfort needed. There is so much history and adventure expressed in this, what was once the home of an adventurous couple. Staff are super friendly and accommodating.
Ben
icon-
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

I loved the fireplace in the room that came stocked with firewood and kindling. It lit with one match.
Joanna
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

A very special place to stay. Like stepping back in time. The museum, garden and grounds were wonderful.
Verified traveler
icon-
10.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

Wonderful experience. Staff was lovely and so accommodating. The log cabin was so cute. It does get a little chilly at night but the fire place and extra blankets were very sufficient. Really enjoyed my stay and HIGHLY recommend. Love the museum and garden aspect of it as well. 😊
José L.
icon-Leisure
Leisure
8.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

Very nice looking hotel
Massimo
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 252 week(s) ago

Expedia Group verified review

Internet connection was not properly working.
ARTURO
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

Very nice place and great location
Rebecca L
icon-
10.0
/10
Reviewed 263 week(s) ago

Hotels.com verified review

Great hospitality. Long rich history. Beautiful old Mexico property. Rustic and very comfortable.
Alonso
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 302 week(s) ago

Hotels.com verified review

The bed is comfy but the blankets are heavy and you can barely move ☹️ it has a really old feel.. the pictures make it look alot better.. just not my kind of place 😕 its also kind of far from town center, the location is bad 😢
Thomas
icon-
10.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

Hotel Na Bolom - San Cristobal de las Casas, Chiapas, Mexico. If you like a rustic room with extra blankets and a clay fireplace with wood and matches provided away from the noise next to a lovely courtyard where breakfast included is served, this is the place. It's a 10 minute walk on colonial streets to the main street and 10 minute walk on that to the central plaza. Buy leather goods at great prices!
Read More
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Such a magical place! Some of the comforts may not be what you'd expect from a "normal" hotel--some rooms are musty and the showers are a little unpredictable--but the unique charms of the building win out. Fascinating building and decor, kind staff, good breakfast.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

The hotel is an absolute paradise!! Just lovely!!!! Fascinating history and beautiful decor!!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Na Bolom

Disclaimer

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Copyright © 2026 Traveloka. All rights reserved
8.8
Very Good
From 77 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Na Bolom

Number of reviews per page
20
40
Top reviews
John
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean, comfortable room. Location was convenient and I was able to walk safely about town. Was a bit chilly…heater in room helped somewhat. Was nice to have an extra blanket in the closet. I ate at the restaurant one time. Food and service was good. Disappointed, however, with wifi. Cell signals are weak in the area and wifi was unreliable and slow if available. I had to go to center of town to check on future travel plans and catch up on news. Forced me to disconnect a bit!!! 😌
Read More
JAMES
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean, quiet, comfortable. I’ll stay at this hotel again!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Be aware that this is a museum that has rooms to rent, not a luxury hotel. That said, if you’re looking for a contemplative stay in a beautiful room surrounded by artifacts, this is your hotel. Wonderful staff, good restaurant, coffee house in a garden across the street. Did I mention the incredibly helpful staff? A nice walk 30 minutes to the town center. Can’t wait to return.
Read More
John
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

I love the historical aspect of the place. Good stuff very helpful. Did not like that such remarkable building had been graffitied on the outside
Rosa Tupina
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

I liked the quietness, awesome library and museum. They lock the door around 10 pm. I had breakfast there twice. It was ok but missing stuff (fruit) I could not use my laptop with their internet. The wifi for the cell ph was ok. Lights are left on on the hallway and I just had to find them n turn them off because I couldn’t sleep the first night. Taxis are easy to catch in that area. Distance to market are ok if you can walk. I preferred taxis for 50 pesos to take me to markets and main corridor. Staff were nice. Vendors were ok too. Women artisans set up their goods on the patio. I will stay here again.
Read More
Jack
icon-with Partner
with Partner
10.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

It is a special treat to stay at Na Bolom. It is really a cultural centre / museum with a few rooms that are available.
CAROL
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

Beautiful, well preserved colonial building full of history and culture. Beautiful gardens and fantastic staff. We have loved every minute.
Sara
icon-with Partner
with Partner
10.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

Uno de los hoteles con más encanto de los que me he alojado. Aparte de bonito, tiene mucha historia y apoya a la comunidad.
Rebecca L
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

Love staying here. It feels like you are going back in time a bit, but with all the comfort needed. There is so much history and adventure expressed in this, what was once the home of an adventurous couple. Staff are super friendly and accommodating.
Ben
icon-
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

I loved the fireplace in the room that came stocked with firewood and kindling. It lit with one match.
Joanna
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

A very special place to stay. Like stepping back in time. The museum, garden and grounds were wonderful.
Verified traveler
icon-
10.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

Wonderful experience. Staff was lovely and so accommodating. The log cabin was so cute. It does get a little chilly at night but the fire place and extra blankets were very sufficient. Really enjoyed my stay and HIGHLY recommend. Love the museum and garden aspect of it as well. 😊
José L.
icon-Leisure
Leisure
8.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

Very nice looking hotel
Massimo
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 252 week(s) ago

Expedia Group verified review

Internet connection was not properly working.
ARTURO
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

Very nice place and great location
Rebecca L
icon-
10.0
/10
Reviewed 263 week(s) ago

Hotels.com verified review

Great hospitality. Long rich history. Beautiful old Mexico property. Rustic and very comfortable.
Alonso
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 302 week(s) ago

Hotels.com verified review

The bed is comfy but the blankets are heavy and you can barely move ☹️ it has a really old feel.. the pictures make it look alot better.. just not my kind of place 😕 its also kind of far from town center, the location is bad 😢
Thomas
icon-
10.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

Hotel Na Bolom - San Cristobal de las Casas, Chiapas, Mexico. If you like a rustic room with extra blankets and a clay fireplace with wood and matches provided away from the noise next to a lovely courtyard where breakfast included is served, this is the place. It's a 10 minute walk on colonial streets to the main street and 10 minute walk on that to the central plaza. Buy leather goods at great prices!
Read More
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Such a magical place! Some of the comforts may not be what you'd expect from a "normal" hotel--some rooms are musty and the showers are a little unpredictable--but the unique charms of the building win out. Fascinating building and decor, kind staff, good breakfast.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

The hotel is an absolute paradise!! Just lovely!!!! Fascinating history and beautiful decor!!
Number of reviews per page
20
40