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Hotel Santika Bukittinggi

Explore Hotel Santika Bukittinggi

Overall Ratings & Reviews Hotel Santika Bukittinggi

Traveloka (1,240)
Other sources (3)
8.7
Very Good
From 1,240 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about Hotel Santika Bukittinggi
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Distance to City Center (56)
Bedroom (53)
Staff Friendliness (51)
Hotel Area (50)
Ambiance (49)
Taste (47)
Bathroom (46)
Variety (41)
Room Space (39)
Accessibility (38)
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Traveler Reviews Hotel Santika Bukittinggi

Number of reviews per page
20
40
Customer reviews
Rezty n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
There are only a few small things that need to be fixed, such as the shower is a bit stuck, the sink is a bit clogged, the railing on the balcony is a bit wobbly, I'm afraid that if the children play on the balcony they will lean on it.
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1 people find it helpful
Accommodation's Reply
29 Oct 2026
Dear Mr. Resty, We apologize for the unsatisfactory service you received during your stay at our hotel. We have followed up on the information you provided with the relevant department to ensure that this does not happen again in the future. Thank you for taking the time to inform us so that we can improve our services in the future. Sincerely, Alik Hidayat, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The room is very comfortable, the bed is comfortable, the view is beautiful, the parking is unique, the parking is fun, it looks even more beautiful at night, the rooftop is so beautiful.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Staying at Santika was very comfortable, the staff were all friendly, the breakfast was varied, the hotel smelled good, highly recommended.
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Accommodation's Reply
20 Oct 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Denny s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Will definitely come again. Highly recommend.
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Accommodation's Reply
20 Oct 2026
Dear Mr. Denny, Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Ibnu R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Quite good and excellent services.
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Accommodation's Reply
16 Jul 2026
Dear Mr. Ibn Ar, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Irwan
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very happy to stay here
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Accommodation's Reply
16 Jul 2026
Dear Mr. Irwan, thank you very much for your valuable feedback. We look forward to your next visit to Santika Bukit Tinggi Hotel. Thank you. Sincerely, General Manager, Alek Hidayat
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B***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
The hotel is comfortable and nice, the food is delicious and varied.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Mirna Y. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
For breakfast, you can add a menu for children, such as bread or food that children prefer.
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you for your review and feedback. We will promptly forward this information and follow up with the relevant departments. We sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Y***Y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The hotel is very strategically located, close to the Clock Tower and tourist attractions.
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1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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MARSELINUS A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The hotel staff is friendly, the facilities are complete and the Wi-Fi is fast.
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Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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R***a
icon-origin-TRAVELOKA
7.6
/10
Reviewed 21 week(s) ago
The reception staff was not helpful at all! Didn't feel welcome at the hotel! To be honest, not recommended.
1 people find it helpful
Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you for your review. We apologize for the unsatisfactory service you experienced during your stay at our hotel. We will inform you of the matter and follow up with the relevant department immediately. We hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
My favorite hotel when I go to Bukittinggi.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for your feedback regarding Santika Bukittingi Hotel. Guest satisfaction is our commitment to ensuring every guest has a comfortable stay at Santika Bukittingi Hotel. We appreciate your feedback and look forward to welcoming you back to Santika Bukittingi Hotel. Sincerely, Alik Hidayat, General Manager
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Great hotel in Bukit Tinggi area. Staff are friendly & helpful.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for your feedback regarding Santika Bukittingi Hotel. Guest satisfaction is our commitment to ensuring every guest has a comfortable stay at Santika Bukittingi Hotel. We appreciate your feedback and look forward to welcoming you back to Santika Bukittingi Hotel. Sincerely, Alik Hidayat, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The hotel is beautiful, modern, and clean. It was a very comfortable stay. Check-in was quick, and the food menu was extensive.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Devi H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
The hotel staff was friendly and very helpful, especially with room cleaning, but unfortunately, the breakfast was lacking in variety. I stayed for three days, and the breakfast was always the same.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for your feedback regarding Santika Bukittingi Hotel. Guest satisfaction is our commitment to ensuring every guest has a comfortable stay at Santika Bukittingi Hotel. We appreciate your feedback and look forward to welcoming you back to Santika Bukittingi Hotel. Sincerely, Alik Hidayat, General Manager
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siti v. j. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The hotel staff were very friendly and very helpful.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The staff is friendly, the food is delicious, comfortable, while enjoying the beautiful mountain view.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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Ade K. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Best.. Glad to stay here
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
Everything was so nearly perfect except for the very small gym. They only have around 4 dumbbells and very limited weight. The gym is very confined too.
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Accommodation's Reply
08 Jun 2026
Dear Customer, thank you for your valuable feedback. We look forward to seeing you again at Santika Bukittingi Hotel. Thank you. Sincerely, Alik Hidayat, General Manager.
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The hotel is comfortable and the service is friendly... The best
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for your feedback regarding Santika Bukittingi Hotel. Guest satisfaction is our commitment to ensuring every guest has a comfortable stay at Santika Bukittingi Hotel. We appreciate your feedback and look forward to welcoming you back to Santika Bukittingi Hotel. Sincerely, Alik Hidayat, General Manager
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Number of reviews per page
20
40
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