What are the guest reviews for Hotel Santika Bukittinggi?

Hotel Santika Bukittinggi is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Santika Bukittinggi

Name: Hotel Santika Bukittinggi
Address: Jl. Tuanku Nan Renceh No.33, Kayu Kubu, Kec. Guguk Panjang, Guguk Panjang, Bukittinggi, Sumatera Barat, Indonesia, 26115, Jl. Tuanku Nan Renceh No.33, Kayu Kubu, Kec. Guguk Panjang, Sumatera Barat, 26115, Indonesia
Rating: 8.7

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8.7

/10

Very Good

1,247 reviews

What Guests Say About Their Stay

N***l

10.0

/ 10

Good service, friendly staff and strategic location, delicious and varied breakfast.

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Verified Traveler

10.0

/ 10

The room is very comfortable, the bed is comfortable, the view is beautiful, the parking is unique, the parking is fun, it looks even more beautiful at night, the rooftop is so beautiful.

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y***i

10.0

/ 10

Staying at Santika was very comfortable, the staff were all friendly, the breakfast was varied, the hotel smelled good, highly recommended.

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L***i

8.5

/ 10

The hotel staff are very friendly, very helpful during check in/check out, the restaurant staff are also friendly, the food is delicious, the rooms are comfortable.

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D***a

10.0

/ 10

I was very satisfied with my stay here. The room was clean and close to the Clock Tower. The view from the room was also beautiful. In the morning, I could see Mount Singgalang in the mist. Very nice.

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In the Area

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Jl. Tuanku Nan Renceh No.33, Kayu Kubu, Kec. Guguk Panjang, Guguk Panjang, Bukittinggi, Sumatera Barat, Indonesia, 26115

Main Facilities

This accommodation offers:

Outdoor pool

Children pool

Laundry service

Parking

Airport transfer

Restaurant

Luggage storage

Elevator

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Hotel Santika Bukittinggi is a 3-star hotels that has been welcoming guests since 2020. The accommodation went through a renovation in 2020. Hotel Santika Bukittinggi is part of Santika Indonesia Hotels & Resorts. There are 130 rooms spread across 11 floors.

What's around Hotel Santika Bukittinggi

Jl. Tuanku Nan Renceh No.33, Kayu Kubu, Kec. Guguk Panjang, Guguk Panjang, Bukittinggi, Sumatera Barat, Indonesia, 26115

Discover More Places

Discover More About Hotel Santika Bukittinggi

General Information

Location

Located at Jl. Tuanku Nan Renceh No.33, Kayu Kubu, Kec. Guguk Panjang in Bukittinggi, Indonesia. Those looking to explore will find Rumah Tuo Kampai Nan Panjang, Balimbiang, Endriana Garden, and Mushalla Nurul Yaqin Lubuk Bangku nearby.

Facilities & Amenities

Hotel Santika Bukittinggi has Outdoor pool, Children pool, Laundry service, Parking, Airport transfer, and more.

Business Facilities

For guests traveling for work, Hotel Santika Bukittinggi has Meeting facilities available on-site.

Dining

Guests can stop by the café.

Contact

Email: bukittinggi@santika.com
Phone number: +6275264800000
Website: https://www.mysantika.com/

All facilities in Hotel Santika Bukittinggi

Facility

Outdoor pool

Children pool

Others

Public Facilities

Safety deposit box
Elevator
Coffee/Tea in common areas
Coffee shop
Restaurant
Room service

Guest Services

Luggage storage
Laundry Service
24-hour front desk

Business Facilities

Meeting facilities

Transportation

Airport transfer

Connectivity

Wi-Fi in public areas

Accommodation Facilities

Car park
Smoking area

Family & Kids

Children's pool

Activity & Leisure

Outdoor pool

Accommodation Policy & General Information in Hotel Santika Bukittinggi

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

Additional Policy

Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Hotel Santika Bukittinggi	130
Number of floors in Hotel Santika Bukittinggi	11
Another facilities in Hotel Santika Bukittinggi	Safety deposit box, Elevator, Coffee/Tea in common areas, Coffee shop, Restaurant

Frequently asked question in Hotel Santika Bukittinggi

What is normal check-in & check-out time at Hotel Santika Bukittinggi?

The standard check-in time at Hotel Santika Bukittinggi is starting from From 14:00 while the latest check-out time is at Before 12:00

How many stars does Hotel Santika Bukittinggi have?

Hotel Santika Bukittinggi is a 3.0-star hotel.

How many floors does Hotel Santika Bukittinggi have?

Hotel Santika Bukittinggi has 11 floors.

How many rooms does Hotel Santika Bukittinggi have?

Hotel Santika Bukittinggi has 130 rooms in total.

Does Hotel Santika Bukittinggi provide airport transfer?

Yes, Hotel Santika Bukittinggi provides airport transfer upon request. Please contact the property directly for more details.

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More Reviews from Other Guests in Hotel Santika Bukittinggi

Overall Ratings & Reviews Hotel Santika Bukittinggi

Traveloka (1,244)

Other sources (3)

8.7

Very Good

From 1,244 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Hotel Santika Bukittinggi

All

Distance to City Center (58)

Bedroom (54)

Staff Friendliness (53)

Hotel Area (51)

Ambiance (50)

Taste (48)

Bathroom (47)

Variety (42)

Room Space (40)

Accessibility (39)

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Traveler Reviews Hotel Santika Bukittinggi

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Customer reviews

Winner J. A.

10.0

/10

Reviewed 2 day(s) ago

Nice and pleasant, near Jam Gadang.

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N***l

Leisure

10.0

/10

Reviewed 4 day(s) ago

Good service, friendly staff and strategic location, delicious and varied breakfast.

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N***a

Staycation

10.0

/10

Reviewed 5 day(s) ago

Very comfortable, there is a swimming pool too, so the kids can swim.

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Accommodation's Reply

03 Nov 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Rezty n.

Staycation

8.5

/10

Reviewed 2 week(s) ago

There are only a few small things that need to be fixed, such as the shower is a bit stuck, the sink is a bit clogged, the railing on the balcony is a bit wobbly, I'm afraid that if the children play on the balcony they will lean on it.

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1 people find it helpful

Accommodation's Reply

29 Oct 2026

Dear Mr. Resty, We apologize for the unsatisfactory service you received during your stay at our hotel. We have followed up on the information you provided with the relevant department to ensure that this does not happen again in the future. Thank you for taking the time to inform us so that we can improve our services in the future. Sincerely, Alik Hidayat, General Manager

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Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

The room is very comfortable, the bed is comfortable, the view is beautiful, the parking is unique, the parking is fun, it looks even more beautiful at night, the rooftop is so beautiful.

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Accommodation's Reply

27 Oct 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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y***i

Staycation

10.0

/10

Reviewed 5 week(s) ago

Staying at Santika was very comfortable, the staff were all friendly, the breakfast was varied, the hotel smelled good, highly recommended.

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Accommodation's Reply

20 Oct 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Denny s.

Leisure

10.0

/10

Reviewed 5 week(s) ago

Will definitely come again. Highly recommend.

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Accommodation's Reply

20 Oct 2026

Dear Mr. Denny, Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Ibnu R.

Leisure

10.0

/10

Reviewed 17 week(s) ago

Quite good and excellent services.

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Accommodation's Reply

16 Jul 2026

Dear Mr. Ibn Ar, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Irwan

10.0

/10

Reviewed 18 week(s) ago

Very happy to stay here

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Accommodation's Reply

16 Jul 2026

Dear Mr. Irwan, thank you very much for your valuable feedback. We look forward to your next visit to Santika Bukit Tinggi Hotel. Thank you. Sincerely, General Manager, Alek Hidayat

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B***a

9.1

/10

Reviewed 18 week(s) ago

The hotel is comfortable and nice, the food is delicious and varied.

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Accommodation's Reply

16 Jul 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Mirna Y. H.

8.5

/10

Reviewed 19 week(s) ago

For breakfast, you can add a menu for children, such as bread or food that children prefer.

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Accommodation's Reply

02 Jul 2026

Dear Valued Guest, Thank you for your review and feedback. We will promptly forward this information and follow up with the relevant departments. We sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Y***Y

Leisure

10.0

/10

Reviewed 20 week(s) ago

The hotel is very strategically located, close to the Clock Tower and tourist attractions.

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1 people find it helpful

Accommodation's Reply

29 Jun 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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MARSELINUS A.

Leisure

10.0

/10

Reviewed 20 week(s) ago

The hotel staff is friendly, the facilities are complete and the Wi-Fi is fast.

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Accommodation's Reply

29 Jun 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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R***a

7.6

/10

Reviewed 21 week(s) ago

The reception staff was not helpful at all! Didn't feel welcome at the hotel! To be honest, not recommended.

1 people find it helpful

Accommodation's Reply

02 Jul 2026

Dear Valued Guest, Thank you for your review. We apologize for the unsatisfactory service you experienced during your stay at our hotel. We will inform you of the matter and follow up with the relevant department immediately. We hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Verified Traveler

10.0

/10

Reviewed 22 week(s) ago

My favorite hotel when I go to Bukittinggi.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your feedback regarding Santika Bukittingi Hotel. Guest satisfaction is our commitment to ensuring every guest has a comfortable stay at Santika Bukittingi Hotel. We appreciate your feedback and look forward to welcoming you back to Santika Bukittingi Hotel. Sincerely, Alik Hidayat, General Manager

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M***d

Leisure

9.7

/10

Reviewed 23 week(s) ago

Great hotel in Bukit Tinggi area. Staff are friendly & helpful.

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Accommodation's Reply

08 Jun 2026

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Verified Traveler

10.0

/10

Reviewed 26 week(s) ago

The hotel is beautiful, modern, and clean. It was a very comfortable stay. Check-in was quick, and the food menu was extensive.

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1 people find it helpful

Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Devi H.

Leisure

9.7

/10

Reviewed 26 week(s) ago

The hotel staff was friendly and very helpful, especially with room cleaning, but unfortunately, the breakfast was lacking in variety. I stayed for three days, and the breakfast was always the same.

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Accommodation's Reply

08 Jun 2026

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siti v. j. s.

10.0

/10

Reviewed 26 week(s) ago

The hotel staff were very friendly and very helpful.

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Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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D***i

Staycation

10.0

/10

Reviewed 28 week(s) ago

The staff is friendly, the food is delicious, comfortable, while enjoying the beautiful mountain view.

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Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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