Overall Ratings & Reviews AC Hotel Tenerife by Marriott

Hotel did not have bath towels in room. Only 1 wash cloth. Very basic hotel.

A very nice new and clean hotel. Classic Marriott!

Clean and beautiful

Our three nights stay at the AC Tenerife Marriott was fantastic especially the breakfast where you could help yourself to a good selection of food, including freshly cooked eggs of your choice. The roof top area, including the bar, was lovely.

There is nice blend of intimacy and ease with great staff service. I noticed a guest arriving who required quite a bit of attention and really put the staff member through some work. When all was done, it appeared that the guest was expecting valet service and the staff member took it upon herself to walk the guest to the elevator which was above and beyond what she was expected to do. Only critique, I originally booked a king size bed and discovered two twin size beds. I didn't make a big deal about it as it was during the carnival time which I imagine is very busy

Let’s get the negative out in the open first! Yes you can hear all the street noise and music playing. I stayed here during Carnival, and it was loud! It also continued til 6am. That said, the hotel did email me in advance about the noise, so it was my choice to stay. I’m glad I did, Santa Cruz knows how to party! The hotel even provided glitter beads so I could join in the experience. Yes, the hotel could do with some secondary glazing but that’s the only negative I have. It is a lovely hotel. immaculately clean, really friendly staff, and spacious well kept rooms and public areas. It was worth paying the €12 for breakfast, plenty of choice and tasty. The rooftop bar was excellent, both for drinks and lunch. There was Nespresso coffee in the room and at breakfast which is a big plus for me. Would I stay here again? Definitely!

The hotel looks great, breakfast had decent spread. Other than that I don’t get parking slot, all was good

Lovely hotel with friendly staff in a central location (right by Plaza de Espana), nice rooftop pool (with good views of the city) and a great rooftop bar, serving restaurant food in a nice relaxed setting. The food and cocktails/drinks was of great quality and very reasonably priced (especially for a hotel!). The young ladies at the reception desk who served me when I checked in were lovely and very friendly, despite me arriving a bit confused because of my autism, they showed me directly how to get to my room and one of them visibly walked to the lift to show me where to go! Santa Cruz is a lovely city which I much preferred to my stay in Puerto de la Cruz. The lido and botanical gardens is amazing and the city has a great metro service (which goes all the way to the beautiful city of La Laguna). The lovely beach of Playa de las Teresitas is only a 10-15 mins drive away by taxi (only 4 miles!) and has golden sand imported from the Sahara and great mountain views. When I checked out, one of the friendly ladies who checked me in asked me what I thought of my stay and I had nothing but praise. Would highly recommend this hotel to anyone wanting to stay in a centrally located hotel in Santa Cruz!

Excellent centrally located hotel. Very clean and comfortable - right in the heart of the city.

conveniently located.

This hotel is beautiful! It is beautifully decorated. The staff is amazing and super helpful. The hotel is in the center of everything, right next to restaurants and stores and within walking distance of museums and parks. The rooftop bar with a pool is a wonderful bonus. Overall a wonderful place to stay. I highly recommend it.

Excellent

Very clean and well maintained property. The staff (both day and evening) were very helpful and professional. We opted-in for the daily breakfast buffet and found it worth the cost in quality and selection. I would stay here again!

Very nice and modern hotel. Very comfortable beds and pillows.

A very comfortable and modern hotel right in the heart of the old town. Easy to walk nearly everywhere but with a taxi stand one street over if you need to go further. Good breakfast and a nice rooftop patio. Staff was helpful and friendly!

Hotel conveniently located near all amenities and close to the waterfront.

Staff very nice and accommodating. Closet space and wardrobe limited, everything is very nice.

This hotel ticked all the boxes! Rooftop is great with the live music on some evenings too!

Hotel and staff very good could not fault the establishment.

So much nicer than I expected for Marriot