8.6
Very Good
From 6,698 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.9

Service and Facilites

8.6

People often mention about Hotel Royal
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Room Space (153)
Bedroom (140)
Accessibility (133)
Staff Friendliness (124)
Bathroom (112)
Distance to City Center (109)
Family Friendly (96)
Hotel Area (94)
Check-in/out Time (78)
Ambiance (77)
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Traveler Reviews Hotel Royal

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40
Customer reviews
johan
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9.1
/10
Reviewed 5 week(s) ago
The staff were very helpful. They gave me a room upgrade too.
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Accommodation's Reply
10 Apr 2026
Dear Johan, Thank you for your kind rating and for taking the time to share your experience with us. We are delighted to hear that you found our team helpful and that you enjoyed the room upgrade—it’s always a pleasure for us to create a more comfortable and memorable stay for our guests. We truly appreciate your support and look forward to welcoming you back again soon. Yati Baharun Front Office Manager Hotel Royal Singapore
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Gideon f. C.
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10.0
/10
Reviewed 6 week(s) ago
Warm & Memorable Stay – Hotel Royal I recently stayed at Hotel Royal, and it was once again a very pleasant and memorable experience. Manager Alice truly made a difference. She welcomed me warmly, remembered me from before, and made me feel valued, not just as a guest, but as a person. Her kindness and sincerity are something you don’t easily find. The room was clean, comfortable, and perfectly prepared—everything felt just right. I would also like to thank Radja, the bellboy, who was always helpful and ready to assist with a smile. His positive attitude made my stay even more enjoyable. Because of Alice and Radja, Hotel Royal feels like a second home. I will definitely come back again.
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Accommodation's Reply
07 Apr 2026
Dear Gideon f. C., Thank you for your wonderful review and continued support! We’re truly delighted to know your stay with us was once again warm and memorable. It means a lot to hear that Alice made you feel so welcomed and valued—she will be very touched by your kind words. We’re also glad Radja’s helpful and cheerful service added to your experience. Your feedback is incredibly encouraging for the team, and we’re honoured to be your “second home” in Singapore. We look forward to welcoming you back again very soon! Yati Baharun Front Office Manager Hotel Royal Singapore
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Gideon f. C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Warm & Memorable Stay – Hotel Royal I recently stayed at Hotel Royal, and it was once again a very pleasant and memorable experience. Manager Alice truly made a difference. She welcomed me warmly, remembered me from before, and made me feel valued, not just as a guest, but as a person. Her kindness and sincerity are something you don’t easily find. The room was clean, comfortable, and perfectly prepared—everything felt just right. I would also like to thank Radja, the bellboy, who was always helpful and ready to assist with a smile. His positive attitude made my stay even more enjoyable. Because of Alice and Radja, Hotel Royal feels like a second home. I will definitely come back again.
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Accommodation's Reply
08 Apr 2026
Dear Gideon f. C., Thank you for your wonderful review and for your continued support. We are truly delighted to know that your stay was once again a pleasant and memorable one. Your kind words for Alice and Radja mean a great deal to us—they will be very encouraged to know that their efforts made such a positive impact on your experience. It is especially rewarding to hear that Hotel Royal feels like a second home to you. This is exactly the experience we strive to create for all our guests. We sincerely appreciate your loyalty and look forward to welcoming you back again soon. Warm regards, Yati Baharun Front Office Manager Hotel Royal Singapore
William T.
icon-origin-TRAVELOKA
7.2
/10
Reviewed 7 week(s) ago
Perfect for traveling by bus since the bus stop is exactly in front of the hotel, Novena Station is about 300m.
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Accommodation's Reply
01 Apr 2026
Dear William T., Thank you for your review! We're glad you enjoyed the convenience of our location, with the bus stop right at our doorstep and Novena MRT Station just a short walk away. We hope to welcome you back again soon! Yati Baharun - Front Office Manager Hotel Royal
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
There's a bus station right in front of the hotel. The bus to the MRT is also only two stops away. I booked a family room, so the room was also large. It had a bathtub.
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the comfort of the family rooms and the convenient access to public transportation. We look forward to welcoming you back to the Royal Hotel again in the near future. Yati Baharun - Front Office Manager, Royal Hotel
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M***l
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10.0
/10
Reviewed 9 week(s) ago
Friendly staff, clean rooms, and good food
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Accommodation's Reply
16 Mar 2026
Dear M***l, Thank you for your kind review. We are delighted to hear that you enjoyed our friendly service, clean rooms, and the food offerings during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back again on your next visit to Singapore. Warm regards, Yati Baharun Front Office Manager Hotel Royal Singapore
Budiardjo K.
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Leisure
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9.4
/10
Reviewed 13 week(s) ago
The staff is very friendly, the rooms are spacious and clean, the luggage storage is well served.
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1 people find it helpful
Accommodation's Reply
13 Feb 2026
Dear Mr. Budiarjo, Thank you for your positive review. We are delighted to hear that you were impressed with the friendly service from our staff and satisfied with the cleanliness and comfort of your room. Luggage storage is also a top priority for all our guests' convenience. Yati Baharun - Front Office Manager, Royal Hotel
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S***i
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The family room was spacious with one king bed and one single bed. I booked 2 family room, however one room turned out to be a twin room with additional “small room” with a sofa inside
1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear S***i, Thank you for taking the time to share your feedback. We are truly sorry to learn about your recent experience and regret that it did not meet the standards we strive to provide. Your comments are important to us, as they allow us to enhance our service and guest experience. Kindly contact us at feedback@hotelroyal.com so we can address your concerns directly. Kind Regards, Yati Baharun Front Office Manager Hotel Royal
S***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
Good location, theres bus stop right in front of hotel lobby. Room was big, no bidet in bathroom, the bed was firm.
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Accommodation's Reply
02 Feb 2026
Dear S***i, Thank you for your positive feedback. We are pleased to hear that you enjoyed our convenient location and spacious accommodations. We appreciate your comments regarding the bathroom amenities and bed comfort, which will be taken into consideration for future enhancements. Yati Baharun - Front Office Manager Hotel Royal
S***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
Good location, theres bus stop right in front of hotel lobby. Room was big, no bidet in bathroom, the bed was firm.
1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear S***i, Thank you for your positive feedback. We are pleased to hear that you enjoyed our convenient location and spacious accommodations. We appreciate your comments regarding the bathroom amenities and bed comfort, which will be taken into consideration for future enhancements. Yati Baharun - Front Office Manager Hotel Royal
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Good location, theres bus stop right in front of hotel lobby. Shoutout to Harry the manager on duty during our stay, friendly guy. Room was big, no bidet in bathroom, the bed was firm.
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Accommodation's Reply
02 Feb 2026
Dear S***i, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location and the spacious accommodations. Your kind words about our staff, particularly Harry, will be shared with him. Best regards, Yati Baharun - Front Office Manager Hotel Royal
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
During check-in, the reception was very busy, and we had to wait quite a while to get our room key. Ultimately, we were upgraded to a larger room. Overall, our stay at the Hotel Royal was pleasant.
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2 people find it helpful
M***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 18 week(s) ago
The hotel is okay. Spacious rooms, easy access. There's a bus stop in front of the hotel.
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F***y
icon-Leisure
Leisure
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9.7
/10
Reviewed 19 week(s) ago
Nice staff. Good location. Easy to go anywhere with bus.
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F***y
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Leisure
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9.7
/10
Reviewed 19 week(s) ago
Nice staff. Good location. Easy access with bus.
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Verified Traveler
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
When we go to Singapore, we always stay at this hotel.
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1 people find it helpful
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
The room is spacious, even though a bit old, but the room is very clean and amenities given are complete. I also like they provide water dispenser so we can refill water whenever we need. If you are using MRT, it took quite some time, around 10-15 mins by walking to reach Novena MRT station, but if you are using bus, you don't need to walk that far because the bus station is precisely in front of the hotel.
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W***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 20 week(s) ago
Bad smell Poor room Need renovation
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Jenny S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
It's a good hotel with an affordable price. Surprisingly, we got an upgrade to a family room. Thank you
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
Great location and the room is big
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Number of reviews per page
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