Apartment in Santa Cruz

Recommendedfor budget friendly hotel.

When my guest arrived first in the hotel, he was given a room where the room key is not working and went back to the front desk and was given another room, little we didn't know and also didn't check that the 2nd room they made us transfer, there's a chair that was already damaged and we didn't even saw or checked it, till we checked out. And told us they'll be charging us 4,500. The manager/supervisor was very good though kudos to him, he handled us very calm and understanding. But the over all stay for 3 nights was ruined all, of that damaged chair. What's good is they ended not charging us. But I just hope they will remind the guests to check everything before they go to the rooms, or else they will charge you whatever is not good in there.

We have great experience in this pension hotel, comfy, hot water, and helpful friendly staff 👍 recommend with friends.

Very good value for money and situated in a good location.

Great team. very accommodating.

Worth the value for your money. Wifi very fast, rooms and cr very clean. Staff approachable and friendly. I would recommend this to everyone.:).

Overall stay is good. Food is OK.

This hotel is not worth the value of its room rate. Unpleasant room. Toilet it not maintained. Door card is not working you have to use a hard key. Showers water pressure is weak and no adjustment it will take to 5mins to get fully wet.. Very disappointing.. And the front vicinity is not welcoming at all.