Villa in Cagayan de Oro

The place has a good location and has easy access to malls, transpo and nearby restaurant. The room is OK if you just want a place to sleep. The staff were great.

Nice accommodation and room service

When you booked the hotel the picture was nice than when came already to the hotel the TV old model no channel clear shower dirty overall zero performance not recommended

The room is not sound proof. For an executive suite it was sleepless nights. At 3am You can hear people laughing. Talking. Chatting on the phone. Even rolling of luggage. The door is paper thin from the hallway. The room may have always been cleaned but for what lack of sleep? What a horrible horrible room.

The parking space is limited, wifi is unstable.

The room has so many mosquitos and the aircon is not cold enough.

The staffs are so polite and friendly including the security guards. However, the room is very old and it even has cockroach in it. The sheets are very sheer and looks dirty that might even made you think if when was the last time it was washed. And the AC is so dusty.

Buffet breakfast was amazing and a lot of food to choose from. Restaurant staff were attentive and polite. Wev truly had a great time! The hotel was just beside the Centrio Mall so you can go to the mall at anytime and come up to rest again. Transpo is accessible and Gaisano Mall was just walking distance away. Thanks Traveloka for a memorable stay! ❤️ We will surely go back!

The moment we arrived, 2 people at front desk were dismissive and not accommodating. Although the manager (a woman) was nice enough to complete our check in. Restaurant at the lobby where we had lunch was disappointing too. Food didn't taste good at all, we were just forced to eat because we were starving from our trip. Room was okay, we had city view. Water heater took long to produce hot water. We were too tired to complain nor call front desk for help. The only pros I can think of was that the beds were comfy, it was close to the mall and restaurants and the valet service was efficient. But overall our experience was not satisfactory enough for us to recommend the hotel to our friends and family. We chose to stay there because it was they say 4 star hotel but our stay with other 2 or 3 star hotels at other cities were so much better. It was not worth what we paid for. I’d rate it 4 out of 10.