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Park Piolets MountainHotel & Spa

Hotels
8.6
/10
Very Good
225 reviews

What Guests Say About Their Stay

Peter

10.0
/ 10
Lovely staff always keen to help. The hotel team arranged everything to get us out onto the slopes first thing despite us arriving at the hotel late. We had ski hire lessons and lift passes arranged by the team on reception. With a ski hire shop on the lower ground floor and taxi shuttle to the gondola this made everything so easy and quick! Special thanks to Christian for his attention to detail and ensuring we had everything we needed. Thank you and the whole piolets team for a wonderful stay. We look forward to visiting again soon.

Leonard

10.0
/ 10
Everything was fantastic! The staff was very attentive and kind. The rooms were lovely, the food in both a la card restaurants was delicious and the spa was superb. We enjoyed 2 very professional full body massages. The gym was also very good. Would love to come back some time in winter for some skiing.

RENATA

10.0
/ 10
Incredible Hotel & Service! We booked two suites and had a wonderful experience. The hotel is gorgeous, the restaurants are lovely, and the staff very kind. We will be returning. :)
In the Area
See Map
Carretera General 2, nº 19, Andorra, Canillo, AD100

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Park Piolets MountainHotel & Spa is a hotel is located at Canillo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Park Piolets MountainHotel & Spa

Carretera General 2, nº 19, Andorra, Canillo, AD100
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Discover More About Park Piolets MountainHotel & Spa

Location


Park Piolets MountainHotel & Spa is a hotel is located at Canillo.

About Park Piolets MountainHotel & Spa

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Park Piolets MountainHotel & Spa exclusively for you.

Park Piolets MountainHotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Park Piolets MountainHotel & Spa.

All facilities in Park Piolets MountainHotel & Spa

Others Park Piolets MountainHotel & Spa
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Hot tub
  • Indoor pool
  • Turkish bath
  • Spa
  • Health club
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Banquet
  • Parking (surcharge)
  • Terrace

Sports and Recreations

  • Ski storage
  • Ski
  • Fitness center
  • Game room

Family-friendly Facilities

  • Kids club
  • Babysitting & childcare (surcharge)
  • Children pool

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting facilities
  • Business center

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Ski shuttle

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Park Piolets MountainHotel & Spa

Important Note
  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 18 for children
  • Covered self parking fee: EUR 30 per day
  • Nearby parking fee: EUR 15 per day (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The hotel reserves the right to check the validity of the credit card any time after booking.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Park Piolets MountainHotel & Spa
150
Number of floors in Park Piolets MountainHotel & Spa
7
Another facilities in Park Piolets MountainHotel & Spa
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Luggage storage

Frequently asked question in Park Piolets MountainHotel & Spa

What are available facilities at Park Piolets MountainHotel & Spa?
There are top facilites at Park Piolets MountainHotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Park Piolets MountainHotel & Spa?
The standard check-in time at Park Piolets MountainHotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Park Piolets MountainHotel & Spa provide breakfast?
Yes, Park Piolets MountainHotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Park Piolets MountainHotel & Spa?
Park Piolets MountainHotel & Spa is a 5.0-star hotel.
How many floors does Park Piolets MountainHotel & Spa have?
Park Piolets MountainHotel & Spa has 7 floors.
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More Reviews from Other Guests in Park Piolets MountainHotel & Spa

8.6
Very Good
From 225 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Park Piolets MountainHotel & Spa

Number of reviews per page
20
40
Top reviews
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely staff always keen to help. The hotel team arranged everything to get us out onto the slopes first thing despite us arriving at the hotel late. We had ski hire lessons and lift passes arranged by the team on reception. With a ski hire shop on the lower ground floor and taxi shuttle to the gondola this made everything so easy and quick! Special thanks to Christian for his attention to detail and ensuring we had everything we needed. Thank you and the whole piolets team for a wonderful stay. We look forward to visiting again soon.
Read More
Leonard
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was fantastic! The staff was very attentive and kind. The rooms were lovely, the food in both a la card restaurants was delicious and the spa was superb. We enjoyed 2 very professional full body massages. The gym was also very good. Would love to come back some time in winter for some skiing.
RENATA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Incredible Hotel & Service! We booked two suites and had a wonderful experience. The hotel is gorgeous, the restaurants are lovely, and the staff very kind. We will be returning. :)
Katey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Fabulous 5 star hotel; attentive staff, lovely spa & spacious rooms & great choice of restaurants. Would highly recommend
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The staff was very friendly and the restaurants were excellent
Poul
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

From the arrange pick up at the airport to our departure this was a fantastic stay. The staff is genuinely welcoming and makes you fell special from the moment you walk through the door. They've understood the difference between service only and service with hospitality. From the receptionist to the sommelier via the bell boy to the restaurant and bar staff - we can highly recommend this hotel and we thank you all for a great stay!
Read More
Raimundo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

I reserved a triple room through Expedia. UPon arrival, property did not honor triple room occupancy and demanded a surcharge for 3rd guest. They also offered complementary access to SPA which they did not honor.
Grettel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Amé la estancia, el hotel no puede estar en mejor ubicación justo frente de las estaciones de ski con unas vistas preciosas desde la habitación y cualquier punto del hotel, y con servicio de transfer a las pistas. El staff en extremo amable y pendiente al mínimo detalle, hicieron muy agradable nuestra estancia. Fue nuestra primera vez visitando Andorra y puedo decir que fue la mejor elección escoger este lugar para nuestra estancia. 10/10
Read More
Eliana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great acomodation and the food was great !
Marjorie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

El hotel es muy lindo, con un ambiente tranquilo, relajado, pero con buen gusto y moderno. La comida muy buena tanto en el servicio buffet, como en el lunch bar y el restaurante asiático, delicioso! Cuentan con parking al aire libre y también bajo-techo. Los servicios con el club para niños esta increíble, mi hijo se la paso genial y dijo que los monitores también son muy majos. El servicio y staff siempre nos trataron muy bien, orientándonos en las actividades por hacer en los alrededores, como también cuando necesitábamos que nos resolvieran alguna cosa. Seria genial que para el verano del 2025 ya tengan aire acondicionado en las habitaciones.
Read More
barbara
icon-Family
Family
2.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Not family frendly
shai
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

amazing looking hotel, but unfortunatly we had some issues: there is no AC in the rooms so in the summer times it's difficult to sleep (they gave us a fan but when it's more than 37 outside it doesnt help much) pay attnetion that you have to pay for parking and to go to the pool at the hotel (they call it a spa..)
Dolores
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Breakfast was expensiclve for the offerings
Daniel
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Ski trip
michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

EVERYTHING
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

great hotel
Andrea
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Really nice hotel. Very comfortable rooms. Friendly staff and great location for skiing in Soldeu. Breakfast and dinner buffet included in half board were fantastic. The hotel offers a shuttle bus that takes you to the Gondola and back. Really convenient. The kids club is fantastic. The SPA is also great but here is my only negative feedback. They charge you quite a lot of money to access the pool. I believe access to this facility should be included in the price.
Read More
Debra
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

The rooms were far to hot . The shower was either burning you or freezing cold . The pillows were uncomfortable. The breakfast was very good .
MOHAMMED
icon-Leisure
Leisure
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Make sure to ask about the parking prices, as they are not free parking.
Debra
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

You need to be careful with the parking as there is insuffient for all guests and there is a charge of 25euro per night for the underground parking. Parking by the Soldeu lift is cheaper if you have a lift pass and easily accessed with shuttle bus.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Park Piolets MountainHotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 225 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Park Piolets MountainHotel & Spa

Number of reviews per page
20
40
Top reviews
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely staff always keen to help. The hotel team arranged everything to get us out onto the slopes first thing despite us arriving at the hotel late. We had ski hire lessons and lift passes arranged by the team on reception. With a ski hire shop on the lower ground floor and taxi shuttle to the gondola this made everything so easy and quick! Special thanks to Christian for his attention to detail and ensuring we had everything we needed. Thank you and the whole piolets team for a wonderful stay. We look forward to visiting again soon.
Read More
Leonard
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was fantastic! The staff was very attentive and kind. The rooms were lovely, the food in both a la card restaurants was delicious and the spa was superb. We enjoyed 2 very professional full body massages. The gym was also very good. Would love to come back some time in winter for some skiing.
RENATA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Incredible Hotel & Service! We booked two suites and had a wonderful experience. The hotel is gorgeous, the restaurants are lovely, and the staff very kind. We will be returning. :)
Katey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Fabulous 5 star hotel; attentive staff, lovely spa & spacious rooms & great choice of restaurants. Would highly recommend
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The staff was very friendly and the restaurants were excellent
Poul
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

From the arrange pick up at the airport to our departure this was a fantastic stay. The staff is genuinely welcoming and makes you fell special from the moment you walk through the door. They've understood the difference between service only and service with hospitality. From the receptionist to the sommelier via the bell boy to the restaurant and bar staff - we can highly recommend this hotel and we thank you all for a great stay!
Read More
Raimundo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

I reserved a triple room through Expedia. UPon arrival, property did not honor triple room occupancy and demanded a surcharge for 3rd guest. They also offered complementary access to SPA which they did not honor.
Grettel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Amé la estancia, el hotel no puede estar en mejor ubicación justo frente de las estaciones de ski con unas vistas preciosas desde la habitación y cualquier punto del hotel, y con servicio de transfer a las pistas. El staff en extremo amable y pendiente al mínimo detalle, hicieron muy agradable nuestra estancia. Fue nuestra primera vez visitando Andorra y puedo decir que fue la mejor elección escoger este lugar para nuestra estancia. 10/10
Read More
Eliana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great acomodation and the food was great !
Marjorie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

El hotel es muy lindo, con un ambiente tranquilo, relajado, pero con buen gusto y moderno. La comida muy buena tanto en el servicio buffet, como en el lunch bar y el restaurante asiático, delicioso! Cuentan con parking al aire libre y también bajo-techo. Los servicios con el club para niños esta increíble, mi hijo se la paso genial y dijo que los monitores también son muy majos. El servicio y staff siempre nos trataron muy bien, orientándonos en las actividades por hacer en los alrededores, como también cuando necesitábamos que nos resolvieran alguna cosa. Seria genial que para el verano del 2025 ya tengan aire acondicionado en las habitaciones.
Read More
barbara
icon-Family
Family
2.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Not family frendly
shai
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

amazing looking hotel, but unfortunatly we had some issues: there is no AC in the rooms so in the summer times it's difficult to sleep (they gave us a fan but when it's more than 37 outside it doesnt help much) pay attnetion that you have to pay for parking and to go to the pool at the hotel (they call it a spa..)
Dolores
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Breakfast was expensiclve for the offerings
Daniel
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Ski trip
michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

EVERYTHING
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

great hotel
Andrea
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Really nice hotel. Very comfortable rooms. Friendly staff and great location for skiing in Soldeu. Breakfast and dinner buffet included in half board were fantastic. The hotel offers a shuttle bus that takes you to the Gondola and back. Really convenient. The kids club is fantastic. The SPA is also great but here is my only negative feedback. They charge you quite a lot of money to access the pool. I believe access to this facility should be included in the price.
Read More
Debra
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

The rooms were far to hot . The shower was either burning you or freezing cold . The pillows were uncomfortable. The breakfast was very good .
MOHAMMED
icon-Leisure
Leisure
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Make sure to ask about the parking prices, as they are not free parking.
Debra
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

You need to be careful with the parking as there is insuffient for all guests and there is a charge of 25euro per night for the underground parking. Parking by the Soldeu lift is cheaper if you have a lift pass and easily accessed with shuttle bus.
Number of reviews per page
20
40