Novotel Surfers Paradise

Hotels
8.0
/10
Very Good
1,579 reviews

What Guests Say About Their Stay

Guest

9.7
/ 10
Comfortable and satisfying service. And very helpful personnel at the front desk and consierge
See original

Ratnawati H.

9.4
/ 10
The location is perfect. It's in the center of Surfers Paradise.

parina

8.5
/ 10
The place is located, bad everywhere.
See original

Rugun E.

9.1
/ 10
Wonderful experience. Strategic location.

Gavin Anthony

10.0
/ 10
I love everything about Novotel! The service, the clean rooms, the housekeeping, the buffe. The convenience to shops, bars, beach, restaurants, nightlife. Its my choice of hotel whenever I go to Surfers Paradise.
In the Area
See Map
Cnr of Surfers Paradise Blvd, and Hanlan Street, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Novotel Surfers Paradise is a good choice when you are visiting Surfers Paradise. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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Discover More About Novotel Surfers Paradise

Discover the vibrant heart of the Gold Coast with a stay at

Novotel Surfers Paradise

. This premier hotel offers an exceptional experience for travelers seeking comfort, convenience, and a gateway to the best of Queensland. Room rates at

Novotel Surfers Paradise

start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Novotel Surfers Paradise Location

Nestled in the bustling heart of Surfers Paradise,

Novotel Surfers Paradise

is perfectly situated to immerse you in the energetic atmosphere of this iconic Australian destination. Located at Cnr of Surfers Paradise Blvd, and Hanlan Street, Surfers Paradise, Gold Coast, Queensland, Australia, 4217, the hotel is just a short stroll from the golden sands of Surfers Paradise Beach, placing you at the center of world-class dining, shopping, and entertainment. Its prime position means you're never far from the action, yet you can retreat to a haven of tranquility after a day of exploration. The hotel is conveniently located within easy reach of major transport links, making it simple to explore the wider Gold Coast region.

Novotel Surfers Paradise Facilities & Services

Facilities for guests at

Novotel Surfers Paradise

are designed to cater to every need, ensuring a comfortable and enjoyable stay for all.

  • A sparkling outdoor swimming pool, perfect for a refreshing dip or lounging under the Queensland sun.
  • A fully equipped fitness center to maintain your workout routine.
  • A dedicated children's play area, ensuring younger guests are entertained.
  • On-site dining options offering delicious cuisine.
  • Concierge services to assist with bookings and local recommendations.
  • Complimentary Wi-Fi throughout the hotel.
  • Secure on-site parking is available for guests, with fees applicable.

Novotel Surfers Paradise Room Types

Explore a range of thoughtfully appointed accommodations with diverse room types of

Novotel Surfers Paradise

, designed to suit every traveler's preference.

  • Superior Room:

    Offering comfortable living spaces with either a City View or Ocean View. Available in non-smoking. Some rooms feature a bathtub.
  • Deluxe Room:

    A step up in space and comfort, these rooms also provide City View or Ocean View options. Available in non-smoking. Bathtub available in select rooms.
  • Family Room:

    Ideal for families, these spacious rooms provide ample room to relax and unwind. Available in non-smoking. Bathtub may be available in some configurations.
  • Suite:

    For those seeking an elevated experience, our suites offer luxurious amenities and stunning views. Available in non-smoking. Bathtub is a standard feature.

Novotel Surfers Paradise

is a pet-friendly hotel, with specific conditions and an additional cleaning fee of PHP 1,500 per pet, per stay, applicable for designated pet-friendly rooms.

Novotel Surfers Paradise Dining & Restaurants

Savor a culinary journey at

Novotel Surfers Paradise

, where a variety of dining experiences await.

  • The Courtyard Restaurant:

    Enjoy a relaxed atmosphere with a menu featuring international and local favorites. Estimated price per person: PHP 1,200. Operating hours: 6:30 AM - 10:00 PM.
  • The Pool Bar:

    Quench your thirst with refreshing drinks and light snacks by the pool. Estimated price per person: PHP 600. Operating hours: 11:00 AM - 9:00 PM.

Novotel Surfers Paradise Nearby Attractions and Activities

Immerse yourself in the excitement of the Gold Coast with these popular attractions and activities located near

Novotel Surfers Paradise

.

  • Surfers Paradise Beach:

    Just steps away, offering pristine sands and iconic surf breaks.
  • Cavill Avenue:

    The vibrant heart of Surfers Paradise, brimming with shops, restaurants, and entertainment.
  • SkyPoint Observation Deck:

    Ascend to the top of the Q1 building for breathtaking panoramic views of the Gold Coast.
  • Broadbeach:

    A short drive away, known for its upscale dining, shopping, and the Gold Coast Convention Centre.
  • Sea World:

    A world-renowned marine park and theme park, perfect for a family day out.

If you are looking for other activities around

Novotel Surfers Paradise

, check out the best deals on Traveloka: Recommended activities in Gold Coast!

How to Get to Novotel Surfers Paradise from the Airport

Navigating your journey to

Novotel Surfers Paradise

is straightforward, with several convenient options available for your airport transfer service of

Novotel Surfers Paradise

.

  • Airport Shuttle Bus:

    Regular shuttle services operate from Gold Coast Airport (OOL) to Surfers Paradise. Estimated cost: PHP 800 - PHP 1,200 per person.
  • Taxi:

    Metered taxis are readily available at the airport. Estimated cost: PHP 2,000 - PHP 3,000, depending on traffic.
  • Ride-hailing Service:

    Convenient ride-hailing services can be booked via your smartphone. Estimated cost: PHP 1,800 - PHP 2,800.
  • Hotel Private Transfer:

    For a seamless and personalized experience, pre-book a private airport transfer directly with

    Novotel Surfers Paradise

    . Contact the hotel for rates and availability.

You can also explore various airport transfer services to find the best option for your arrival.

Summary of Why You Should Choose to Stay at Novotel Surfers Paradise

Choosing

Novotel Surfers Paradise

means opting for an unforgettable Gold Coast experience. With excellent

room availability at Novotel Surfers Paradise

, you're sure to find the perfect accommodation for your needs.

  • Prime location in the heart of Surfers Paradise, steps from the beach and attractions.
  • Comprehensive facilities catering to both leisure and business travelers.
  • Comfortable and well-appointed rooms with various views and amenities.
  • Exceptional dining options to satisfy every palate.
  • A welcoming atmosphere and attentive service ensuring a memorable stay.

Ready for your dream getaway?

Booking Novotel Surfers Paradise

is easy and convenient through Traveloka. Discover great deals and secure your perfect stay today!

Book budget hotels in Queensland and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Novotel Surfers Paradise

Others Novotel Surfers Paradise
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Bus/truck parking

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Outdoor pool

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Novotel Surfers Paradise

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Novotel Surfers Paradise
36
Another facilities in Novotel Surfers Paradise
Concierge, Express check-out, 24-hour Receptionist, Parking with surcharge, Bus/truck parking

Frequently asked question in Novotel Surfers Paradise

What are available facilities at Novotel Surfers Paradise?
There are top facilites at Novotel Surfers Paradise such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Surfers Paradise?
The standard check-in time at Novotel Surfers Paradise is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Novotel Surfers Paradise?
Novotel Surfers Paradise is a 4.0-star hotel.
How many floors does Novotel Surfers Paradise have?
Novotel Surfers Paradise has 36 floors.
Does Novotel Surfers Paradise provide parking?
Yes, Novotel Surfers Paradise provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Surfers Paradise

Overall Ratings & Reviews Novotel Surfers Paradise

Traveloka (70)
Other sources (1,509)
8.0
Very Good
From 1,509 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Surfers Paradise

Number of reviews per page
20
40
Top reviews
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes and yes
Parth
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was tidy and clean. Room's view was awesome. Some concerns about the bed has wheels so it was moving a little.
Gavin Anthony
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I love everything about Novotel! The service, the clean rooms, the housekeeping, the buffe. The convenience to shops, bars, beach, restaurants, nightlife. Its my choice of hotel whenever I go to Surfers Paradise.
Leonor
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

clean and very comfortable bed. partial ocean view was ok.
Thomas
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great beds great location and friendly staff would book and stay again 😊
Michael
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed 21–28 February 2026 to celebrate my 40th birthday with my wife and our 4-year-old son. We’ve previously had great experiences with Novotel in Melbourne, so we expected similar standards here. Unfortunately, this stay was disappointing. On arrival, our room had been changed from a Superior Deluxe Ocean View to a Deluxe City View. We were initially told this was an upgrade, which was confusing, and it took several discussions before we were given the room we had booked. The air conditioning in our room was not working properly, and we were provided with plug-in fans instead, which was not ideal in the February heat. We were also disappointed that the pool was closed on weekdays until 4pm due to maintenance, despite receiving prior notice stating works would not begin until April 14. Poolside service was unavailable. While access to a partner hotel pool one block away was offered, it was inconvenient with a young child. Positives: the room was clean with daily housekeeping, breakfast was good with varied options, and staff kindly surprised us with champagne and treats for my birthday. The location is excellent, central to Cavill Ave, shops, restaurants and the beach. However, overall the hotel did not meet the standard we expected, and we would not return.
Read More
Rijju
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room
Mark
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel has become old and needs more attention to cleanliness. The bed in our room was not steady, moved with the slightest push. No one came to check on it even when requesting twice for someone to check it. Parking has become more expensive over the couple of years. The only great thing about the stay was the view.
Jake
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was very surprised how much I loved my stay , incredible view from my room, Thanku Ly for checking me in she was incredible . Buffet breakfast was great, the demographic who stay at the hotel are abit gross but overall great stay.
leanne
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

always great rooms, they just need to work on faster checkout lines. waited almost half an hour to check out
Gurpreet
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

best place to stay
Loredana
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was smiling and super friendly from the time I arrived and daily. The room was immaculate, clean with amazing views of surfers paradise beach and around. It is close walking distance to trans,shipping,beach and attractions Highly recommend the lan bathhouse next door for spa treatment
Cooper
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, close to beach and all things Gold Coast. Excellent friendly staff, perfect romantic get away.
Ryan
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was run down and smelled of mildew during our stay. It definitely needs a little renovation. There were chips everywhere on the furniture, the bathroom tiles. the bottom of the door the paint was coming of curling.Also if your room faces cavil ave then be prepared for noise all night as its not sound proof and i could not sleep. The front desk staff was great checkin and check out where a breeze.
Read More
matthew
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was ok. I ordered Room service for dinner and the burger I ordered arrived raw. There was no previous mention about the noise - I could hear/feel the bass from local nightclubs all the way up into the early hours of the morning even on floor 29. As this was a work visit I really needed quality sleep, which I was not allowed. Had I had known, I would have booked elsewhere. Staff were super friendly and location is good if you’re looking to be central to all the action of Surfers Paradise.
Read More
Olivia
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The drinking glasses were not washed properly. Full of soap. The hotel also lost power for 5 - 6 hours around 9 pm until 2-3 am and we were not notified or informed/ even a simple apology during checkout .we had to sleep without the air con in the humid QLD weather. Location was great.
Behiye
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean had a beautiful view and all staff were nice and helpful
emily
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel but no wifi
Adrian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location. Comfortable room. Helpful staff. However the carpet in the breakfast room was very grubby, with trodden in food.
Miriam
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

ammenities were lacking the pool wasn’t available till 4pm and i wasn’t made aware of that upon booking. Rooms could have been cleaner. Carpets in hall ways smell like very strong mould
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Novotel Surfers Paradise

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Novotel Surfers Paradise

Traveloka (70)
Other sources (1,509)
8.0
Very Good
From 1,509 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Surfers Paradise

Number of reviews per page
20
40
Top reviews
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes and yes
Parth
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was tidy and clean. Room's view was awesome. Some concerns about the bed has wheels so it was moving a little.
Gavin Anthony
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I love everything about Novotel! The service, the clean rooms, the housekeeping, the buffe. The convenience to shops, bars, beach, restaurants, nightlife. Its my choice of hotel whenever I go to Surfers Paradise.
Leonor
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

clean and very comfortable bed. partial ocean view was ok.
Thomas
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great beds great location and friendly staff would book and stay again 😊
Michael
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed 21–28 February 2026 to celebrate my 40th birthday with my wife and our 4-year-old son. We’ve previously had great experiences with Novotel in Melbourne, so we expected similar standards here. Unfortunately, this stay was disappointing. On arrival, our room had been changed from a Superior Deluxe Ocean View to a Deluxe City View. We were initially told this was an upgrade, which was confusing, and it took several discussions before we were given the room we had booked. The air conditioning in our room was not working properly, and we were provided with plug-in fans instead, which was not ideal in the February heat. We were also disappointed that the pool was closed on weekdays until 4pm due to maintenance, despite receiving prior notice stating works would not begin until April 14. Poolside service was unavailable. While access to a partner hotel pool one block away was offered, it was inconvenient with a young child. Positives: the room was clean with daily housekeeping, breakfast was good with varied options, and staff kindly surprised us with champagne and treats for my birthday. The location is excellent, central to Cavill Ave, shops, restaurants and the beach. However, overall the hotel did not meet the standard we expected, and we would not return.
Read More
Rijju
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room
Mark
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel has become old and needs more attention to cleanliness. The bed in our room was not steady, moved with the slightest push. No one came to check on it even when requesting twice for someone to check it. Parking has become more expensive over the couple of years. The only great thing about the stay was the view.
Jake
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was very surprised how much I loved my stay , incredible view from my room, Thanku Ly for checking me in she was incredible . Buffet breakfast was great, the demographic who stay at the hotel are abit gross but overall great stay.
leanne
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

always great rooms, they just need to work on faster checkout lines. waited almost half an hour to check out
Gurpreet
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

best place to stay
Loredana
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was smiling and super friendly from the time I arrived and daily. The room was immaculate, clean with amazing views of surfers paradise beach and around. It is close walking distance to trans,shipping,beach and attractions Highly recommend the lan bathhouse next door for spa treatment
Cooper
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, close to beach and all things Gold Coast. Excellent friendly staff, perfect romantic get away.
Ryan
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was run down and smelled of mildew during our stay. It definitely needs a little renovation. There were chips everywhere on the furniture, the bathroom tiles. the bottom of the door the paint was coming of curling.Also if your room faces cavil ave then be prepared for noise all night as its not sound proof and i could not sleep. The front desk staff was great checkin and check out where a breeze.
Read More
matthew
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was ok. I ordered Room service for dinner and the burger I ordered arrived raw. There was no previous mention about the noise - I could hear/feel the bass from local nightclubs all the way up into the early hours of the morning even on floor 29. As this was a work visit I really needed quality sleep, which I was not allowed. Had I had known, I would have booked elsewhere. Staff were super friendly and location is good if you’re looking to be central to all the action of Surfers Paradise.
Read More
Olivia
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The drinking glasses were not washed properly. Full of soap. The hotel also lost power for 5 - 6 hours around 9 pm until 2-3 am and we were not notified or informed/ even a simple apology during checkout .we had to sleep without the air con in the humid QLD weather. Location was great.
Behiye
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean had a beautiful view and all staff were nice and helpful
emily
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel but no wifi
Adrian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location. Comfortable room. Helpful staff. However the carpet in the breakfast room was very grubby, with trodden in food.
Miriam
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

ammenities were lacking the pool wasn’t available till 4pm and i wasn’t made aware of that upon booking. Rooms could have been cleaner. Carpets in hall ways smell like very strong mould
Number of reviews per page
20
40