노보텔 서퍼스 파라다이스

서퍼스비치 바로앞이로 동선이 아주 좋습니다. 또한 쇼핑센터와 연결이 되어있어 마트가기에도 좋아요.다만 오래된 호텔이다보니 낡았습니다. 낡은거 빼면 가격대비 만족합니다.

There was no plates or microwave to heat or eat our late take away dinner

Room was great, bed was super comfortable and the view was amazing seeing both the city and ocean at once. The complimentary treats were greatly appreciated. Customer service was also great - staff is very friendly amd helpful, and the location was perfect.

Rooms were

Great location Helpful staff

Good breakfast with some variety 👍

Not as expected. Doesn’t meet the standards of a 4 star hotel.

The room did not overlook the ocean as expected; instead, the view was of surrounding buildings. Additionally, there were no sanitary bins or tissues provided, and the bar fridge was empty.

オーシャンビューはやっぱり特別感を味わえます！立地がとにかくいい！

Staff were so rude. Parking is an extra $27 on top of the $300 you pay for the room. It’s a joke. Can’t access parking basement during certain times and wasn’t notified of such thing. No swim up bar. No ingredients in the bar to make cocktails on their menu Really reallly reallllllllllllly rude staff.

Yes the ocean was visible from my room

Great breakfast option

The ocean was visible from my room and also my room overlooked the beach, just as what l expected . Staff were very helpful and they checked on daily basis if l needed help with anything. The only problem was the noise either from the pub and some music. The location is great

Yes and yes

Room was tidy and clean. Room's view was awesome. Some concerns about the bed has wheels so it was moving a little.

I love everything about Novotel! The service, the clean rooms, the housekeeping, the buffe. The convenience to shops, bars, beach, restaurants, nightlife. Its my choice of hotel whenever I go to Surfers Paradise.

clean and very comfortable bed. partial ocean view was ok.

Great beds great location and friendly staff would book and stay again 😊

We stayed 21–28 February 2026 to celebrate my 40th birthday with my wife and our 4-year-old son. We’ve previously had great experiences with Novotel in Melbourne, so we expected similar standards here. Unfortunately, this stay was disappointing. On arrival, our room had been changed from a Superior Deluxe Ocean View to a Deluxe City View. We were initially told this was an upgrade, which was confusing, and it took several discussions before we were given the room we had booked. The air conditioning in our room was not working properly, and we were provided with plug-in fans instead, which was not ideal in the February heat. We were also disappointed that the pool was closed on weekdays until 4pm due to maintenance, despite receiving prior notice stating works would not begin until April 14. Poolside service was unavailable. While access to a partner hotel pool one block away was offered, it was inconvenient with a young child. Positives: the room was clean with daily housekeeping, breakfast was good with varied options, and staff kindly surprised us with champagne and treats for my birthday. The location is excellent, central to Cavill Ave, shops, restaurants and the beach. However, overall the hotel did not meet the standard we expected, and we would not return.

Room