Pullman Brisbane Airport

Our flights were delayed from Taiwan into Brisbane by 15 hours so we couldn't make the reservation, we understand the rules of engagement with Wotif, but we advised the hotel from Taiwan that we wouldn't be there and asked for a Credit for another night to use the hotel. They said no and then charged me the $374 for the room. Unhelpful management and very poor customer service. I would not recommend this hotel.

Very spacious and comfortable room. Staff were friendly and efficient

Our stay proceeded our trip to Rarotonga via Auckland. The hotel was the perfect location and was very well appointed. The staff were lovely !! Very friendly, helpful and cheerful…we will return next trip out of Brisbane 😎

The room was Amazing, verry clean the bed was good the staf was verry pollyd. The breakfast can Be better the staff forgot me with koffie and set me on a table that was not nice and There was Plenty of space. next the table was the trolley with dirty disches.

Spacious room. Very quiet despite being located next to the airport.

Room was lovely, view from toilet was odd for a couple but quirky in the room. The reception team were a little bit condescending but the restaurant team were great. The food in the restaurant was delicious.

2nd time staying here. Love our stays. Comfortable and convenient to the airport. Perfect

Comfortable room.

Convenience & staff are friendly

Staff were courteous. Food and service fantastic. Room exceptionally clean and very comfortable bed.

Nice hotel, very clean and spacious. What let it down was the bedding was clearly very old with the duvet and pillows both lumpy. Clearly old and cheap that have been through the wash many times longer than they should have without just being replaced.not what you expect from a hotel of this quality

Disinterested staff. Poor value for money. Nothing to recommend over staying at the Ibis next door.

Clean room and great air conditioning.

Good and clean room. Apples at breakfast bar not fresh.

Airport shuttle not available at our time of departure, however, Avis staff were able to advise of 5 minute walking route. Staff had recommended pre=book taxi for $20!

Staff was perfect, friendly, efficient. The room was spotless. The breakfast divine, plenty of options. We walked to the hotel from the airport.

⭐️⭐️⭐️⭐️⭐️ 5/5 – Excellent Stay! Hey! I just want to definitely recommend this hotel — it’s a solid 5 out of 5. The breakfast is delicious, with high-quality ingredients: fresh fruits, croissants, and really good eggs. Everything tastes fresh and well prepared. The place is unbelievably clean, and the staff is very friendly. I had the chance to be helped by Rio, the Spanish guy — he was amazing! Super helpful, kind, and gave me all the information I needed. The location is perfect, everything is within walking distance. You can easily explore the area without needing a car. The only downside is the parking — $40 per night feels too expensive, and it’s almost impossible to find parking outside since everything around is restricted. That said, the parking is secure, so at least you know your car is safe. If you have a car, there’s a service center just 2 minutes away where you can grab food or essentials, which is convenient. Overall, this hotel is worth every single penny. Super clean, comfortable, great breakfast, and friendly service. I’ll definitely stay here again next time!

Front desk staff at the Pullman were very friendly and attentive. When we arrived via Uber and were struggling with our bags, the front desk clerk raced outside with a luggage trolley to assist. Check in was smooth and bellhop transported and deposited luggage in the room. Room was spacious with HUGE floor to ceiling windows facing the pool. Lots of natural light and nice amenities in the room. Dropped the score for breakfast due to slow service and low value for the buffet (my husband thought food had been out for too long and options very pedestrian). I had ala carte omelet which was tasty and reasonably priced. The hotel is within easy walking distance of the Qantas domestic terminal. Would stay here again.

This is a top notch hotel. Outstanding service from the welcome at 11.30pm to leaving the next day. Wonderful room, great gym and one of the best omelette I have ever had for breakfast. Could not fault it, five minute walk from the domestic terminal, took the free transfer bus from the international terminal. Will be back.

A bit too generic. Reception was long and a bit tedious with a problem with our credit card, where there really shouldn’t have been one. Carpets had been shampooed recently, I think, and I did not appreciate the left over perfume.