布里斯班机场铂尔曼酒店

Nice services, the reception provided useful information to us.

Despite completing the online check-in information already provided had to provided at check-in. The room was also an accessible room.

I wasn’t give any directions to hotel or advice about airport shuttle before I arrived. Paying a considerable sum to be at airport and for 5 star so expected better service, especially after long flight. People friendly and personal service like at check-in or restaurant/bar very good. Place has lovely amenities and room is spacious, modern but again given poor choice of room on 1st floor overlooking roof which not reflect price paid. Maybe because booked with third party agent?

Lovely hotel. Staff extremely helpful. It is a long walk through the car park to the hotel but easier than a taxi. Excellent restaurant, perfectly cooked eye fillet steak but a bit expensive. Didn’t realise there was a bar menu which had some great options and much more affordable. Buffet breakfast had good options.

A shuttle to international terminal costs 9 dollars per person and the hotel is located in the middle of nowhere. No reason to stay here at all.

On check out simply asked if I was using the same card I booked with to pay balance. I confirmed I was next I was being told the receipt was being emailed. End of contact, no have a nice day, or how was your stay? So much for customer service in a supposedly 5 star hotel

The beds and pillows were very comfy.

Great place to stay

Cannot fault The Pullman

Perfect and convenient for a comfortable night before our flight. Dinner at the Apron restaurant was delicious, but it's fine dining, although worth the cost. Bar service was also excellent overlooking the pool. Would stay again when flying from Brisbane. Hotel was fully booked and often seems to be, so best to book early.

The staff was very top notch and friendly. We had a very early flight and the staff arranged a take away breakfast for us. Also we will first checked in, the staff explained all the amenities. The staff made us feel very valued as customers. We enjoyed the complimentary drinks and canapés. The room was very cleaned and had what we needed. We stayed at this hotel as it was located at the airport which was very convenient. After staying at this wonderful hotel, I wished that we had a later flight so we could have made full use of the hotel. Hopefully next time!

Location near airport

We arrived near midnight with three children and despite previous confirmation with the hotel, the interlocking doors were locked and took extended time to unlock. The rollaway bed for our third child was also not in the room, and after further time waiting for the bed to arrive we were advised there were none left. This was obviously very frustrating considering the multiple previous confirmation emails, the age of our children and the time of night. We ended up having to share beds with our children which was less than ideal considering the circumstances.

Just stayed overnight. Room was pleasant and well designed. Would stay again

Great luxury hotel right at the Brisbane domestic terminal. Comfortable bed, quiet and great relaxing stay. Quick ten min walk to terminal or there was a shuttle but they charged $9 for the 2 min ride so we walked.

Great place to spend night at Brisbane Airport

We stayed there just for one night before our flight, it is just at the airport so very quick to reach it We did not hear any noice from the planes Easy also to reach the city Did not have time to use the facilities as the pool or the gym but the room was very nice and comfortable

The property was lovely, great location if you have transport and don’t want be in the city and also super handy to the airport. Was very disappointed with the service after checking out and we had left an expensive item in the room. Took several days with phone calls, an email and several staff members to even action a look in the room or asking housekeeping. My item was not returned so therefore stolen/taken by either housekeeping or the next guests in the room. So disappointing! If actioned quicker it may have been located and returned to its rightful owner.

The check in staff were very kind and friendly. Would highly recommend. It is walking distance from the airport - If you can walk 10-15 minutes I would recommend this over the shuttle

Clean comfortable room. Friendly and helpful staff