Grand Mercure Curitiba Rayon

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8.8
/10
Very Good
564 reviews

What Guests Say About Their Stay

John

10.0
/ 10
Absolutely the best hotel in downtown Curitiba, the buffet breakfast feeds you so well you wont have to eat for the rest of the day

David

10.0
/ 10
This was our second visit in 3 months. The hotel feels like a 5 star, yet very laid back and super friendly.

peter

10.0
/ 10
this is really a fanastic hotel , but the best aspect of this hotel is the staff whom were very friendly and helpful and spoke good english . the room was very good quality and the bed super comfortable i highly recommend this hotel
In the Area
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Av. Visconde de Nácar, 1424, Curitiba, Paraná, Brazil, 80410-210

Main Facilities

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Laundry service
Luggage storage
Elevator
Grand Mercure Curitiba Rayon is a 4-star hotels. Grand Mercure Curitiba Rayon is part of Grand Mercure under Accor. There are 158 rooms spread across 17 floors.
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What's around Grand Mercure Curitiba Rayon

Av. Visconde de Nácar, 1424, Curitiba, Paraná, Brazil, 80410-210
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Exterior Grand Mercure Curitiba Rayon
Exterior 2 Grand Mercure Curitiba Rayon

Discover More About Grand Mercure Curitiba Rayon

General Information

Grand Mercure Curitiba Rayon is a 4-star hotels. Grand Mercure Curitiba Rayon is part of Grand Mercure under Accor. There are 158 rooms spread across 17 floors.

Location

Located at Av. Visconde de Nácar, 1424 in Curitiba, Brazil. Those looking to explore will find Public Park, Tingui Park, and Paranaense Museum nearby.

Facilities & Amenities

Grand Mercure Curitiba Rayon has Laundry service, Luggage storage, Elevator, _24_HOUR_FRONT_DESK, TOURS_TICKET_ASSISTANCE, and more.

Business Facilities

For guests traveling for work, Grand Mercure Curitiba Rayon has Conference rooms available on-site.

Dining

Guests can stop by the café.

Contact

Phone number: 55 41-3201-0000

All facilities in Grand Mercure Curitiba Rayon

Entertainment Facility Grand Mercure Curitiba Rayon
Entertainment Facility
Fitness Center Grand Mercure Curitiba Rayon
Fitness Center
Functional Hall Grand Mercure Curitiba Rayon
Functional Hall
Accommodation Services Grand Mercure Curitiba Rayon
Accommodation Services
Exterior Grand Mercure Curitiba Rayon
Exterior

Guest Services

  • 24-hour front desk
  • Luggage storage
  • Concierge
  • Laundry Service

Activity & Leisure

  • Romantic Package
  • 24-Hour Fitness Facilities
  • Spa Treatment Rooms
  • On-Site Spa
  • Locally Owned Tours & Activities

Public Facilities

  • Elevator
  • Smoke Free Property
  • Covered Parking
  • Off-Street Parking
  • Coffee/Tea in common areas
  • Safety deposit box
  • Coffee shop

Accessibility

  • Step-Free Path to Entrance
  • Accessible parking
  • Well Lit Entrance Path

Business Facilities

  • Meeting Room
  • Conference Center
  • Conference space

Meals & Dining

  • Vegetarian Breakfast Available
  • Snack bar
  • Breakfast

Transportation

  • Limited car park
  • Secure parking
  • Valet parking
  • Garage

Accommodation Facilities

  • Banquet Hall

Sports & Recreation

  • Fitness Facilities

Connectivity

  • Wi-Fi
    TEXT

Accommodation Policy & General Information in Grand Mercure Curitiba Rayon

IMPORTANT_NOTICE

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • This property caters to LGBTQ+ guests.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

OPTIONAL_FEE

  • Fee for buffet breakfast: approximately BRL 99 for adults and BRL 49.50 for children
  • Covered valet parking fee: BRL 50 per night (in/out privileges)
  • Pet fee: BRL 150 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Grand Mercure Curitiba Rayon
158
Number of floors in Grand Mercure Curitiba Rayon
17
Another facilities in Grand Mercure Curitiba Rayon
24-hour front desk, Luggage storage, Concierge, Laundry Service, Romantic Package

Frequently asked question in Grand Mercure Curitiba Rayon

What is normal check-in & check-out time at Grand Mercure Curitiba Rayon?
The standard check-in time at Grand Mercure Curitiba Rayon is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Mercure Curitiba Rayon?
Grand Mercure Curitiba Rayon is a 4.0-star hotel.
How many floors does Grand Mercure Curitiba Rayon have?
Grand Mercure Curitiba Rayon has 17 floors.
How many rooms are available at Grand Mercure Curitiba Rayon?
Grand Mercure Curitiba Rayon has 158 rooms in total.
What do past guests say about Grand Mercure Curitiba Rayon?
Grand Mercure Curitiba Rayon is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Grand Mercure Curitiba Rayon

8.8
Very Good
From 564 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

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Traveler Reviews Grand Mercure Curitiba Rayon

Number of reviews per page
20
40
Top reviews
David F.
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay was for 8 nights of which we spent 4 sweating from the heat of the room through the air conditioning system of all damaged rooms. We were never warned of the situation until the moment we asked, the floor of the room was never cleaned.
Guilherme
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Everything was perfect
Caroll
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Clean, great service and friendly staff.
RORY
icon-with Partner
with Partner
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Outside of the reception areas, the hotel needs a bit of a refresh
Rinat
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Good location; comfortable bed; nice shampoo, conditioner and soap from Occitane
marcelo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great personal, good location, excellent breakfast.
Mauricio
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staff, Breakfast, cleanliness
REGINA
icon-Business
Business
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

AVOID THIS HOTEL. What we experienced was completely unacceptable for any establishment claiming to offer hospitality. From the beginning, it was clear the hotel suffers from serious operational failures and a lack of basic customer service standards. The staff consistently demonstrated confusion and an inability to perform even the simplest tasks. Room-cleaning policy: The hotel informed us that rooms are not cleaned at all for stays longer than two days. No housekeeping, no restocking of towels, nothing. For a hotel, this is both unsanitary and unreasonable. Front desk incompetence: We submitted our clothing for laundry on Friday evening. When we requested it on Saturday, the staff mistakenly assumed we were checking out and returned only our previously worn items. Even after our lawyer clarified—in Portuguese—that we were staying an entire week, the hotel only then sent the clothes to be cleaned. By Sunday afternoon, they admitted the laundry had been lost entirely and they could not locate any of it. When we asked how such a failure could occur, the staff simply shrugged and stated there was nothing they could do. No apology, no accountability, no urgency. Across three days, we dealt with: • No room cleaning • No towel restocking • Lost laundry worth thousands of dollars • Completely indifferent staff While we eventually received a refund for the stay, the financial loss of our clothing—and the hotel’s dismissive attitude—was infuriating.
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Regina
icon-Business
Business
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

DO NOT stay at this hotel. It's more of a hostel. The rooms are subpar- the hotel staff members act like they never finished grade school. They lost our clothes when we sent them to the dry cleaning, HOW DO YOU LOOSE 20 clothing items?!?!?!??!?! When we complained, they didn't care and said, "There is nothing we can do." BUT WE GAVE YOU THE CLOTHES!!!! HOW DO YOU LOOSE CLIENT CLOTHES!?!?!?! The attitude of the staff was infuriating dealing with them on a daily basis. Beyond the incompetant staff, they do not clean the rooms even if you request for it. Our business group booked the stay at the hotel for a week and no one cleaned our rooms.... when we requested for it, they simply ignored it. Absolute filth. I have no idea how this hotel got 4.5 stars but DO NOT STAY HERE.
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Nora
icon-Business
Business
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The room they put me in was not super welcoming, very cold. Didn't have lotion, robes or any other basic items like this that a hotel of this caliber usually has. The window was very small, just a cold, kind of bland room overall. Clean though. The breakfast was nice.
Gökcan
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Lack of English-speaking personnel, no black tea available at breakfast or in the lobby, no sanitary bag/vanity material in the room, no slippers in the room, only one nightstand next to the queen bed, the remote control was not working, and I was unable to explain my needs to the receptionist in English. A nicely decorated and new hotel, with personnel who are polite but cannot speak at least a few words of English. I recommend Garbo restaurant for dinner in the hotel.
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Juliana
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

The lobby is beautiful and the breakfast is good, the towels are terrible and there is nothing but soap on the bathroom very poor for a 4 to 5 start hotel
Alexandre
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Boa localização ao redor do hotel com várias opções Minha reclamação é a água do frigobar que tem gosto de papelão horrível outra coisa não peça comida do restaurante do hotel é simplesmente horrível
Jorge
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Bathroom does not have air extractor. After shower water all over
Jessica Mariana
icon-Business
Business
6.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Old instalations, specially on the bathroom.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Absolutely the best hotel in downtown Curitiba, the buffet breakfast feeds you so well you wont have to eat for the rest of the day
Jorge O.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Nice breakfast
David
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 181 week(s) ago

Hotels.com verified review

This was our second visit in 3 months. The hotel feels like a 5 star, yet very laid back and super friendly.
Maria Gabriela
icon-Business
Business
6.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

The room at know where to put your luggage. The bathroom didn’t have the shower every day. That is the norm in Brazil. The lighting was weird. It was just too bright. The mattress was very uncomfortable. It was not good quality. Overall I would never choose this property again.
peter
icon-
10.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

this is really a fanastic hotel , but the best aspect of this hotel is the staff whom were very friendly and helpful and spoke good english . the room was very good quality and the bed super comfortable i highly recommend this hotel
Number of reviews per page
20
40

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Exterior 4 Grand Mercure Curitiba Rayon

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.