What do past guests say about Grand Mercure Curitiba Rayon?

Grand Mercure Curitiba Rayon is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

SGD | EN

Support

Search Hotels

Grand Mercure Curitiba Rayon

Name: Grand Mercure Curitiba Rayon
Address: Av. Visconde de Nácar, 1424, Curitiba, Paraná, Brazil, 80410-210, Av. Visconde de Nácar, 1424, Paraná, 80410-210, Brazil
Rating: 8.8

Hotels

Finding rooms for you...

8.8

/10

Very Good

564 reviews

What Guests Say About Their Stay

John

10.0

/ 10

Absolutely the best hotel in downtown Curitiba, the buffet breakfast feeds you so well you wont have to eat for the rest of the day

David

10.0

/ 10

This was our second visit in 3 months. The hotel feels like a 5 star, yet very laid back and super friendly.

peter

10.0

/ 10

this is really a fanastic hotel , but the best aspect of this hotel is the staff whom were very friendly and helpful and spoke good english . the room was very good quality and the bed super comfortable i highly recommend this hotel

In the Area

See Map

Av. Visconde de Nácar, 1424, Curitiba, Paraná, Brazil, 80410-210

Main Facilities

Laundry service

Fitness center

Luggage storage

Elevator

Fitness center

Outdoor facilities

Grand Mercure Curitiba Rayon is a hotel is located at Curitiba. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Grand Mercure Curitiba Rayon

Av. Visconde de Nácar, 1424, Curitiba, Paraná, Brazil, 80410-210

Discover More Places

Discover More About Grand Mercure Curitiba Rayon

General
Near 24 Hours Street

Location
With a stay at Grand Mercure Curitiba Rayon in Curitiba (Curitiba Centro), you'll be steps from 24 Hours Street and 10 minutes by foot from Curitiba Shopping Center. This spa hotel is 1 mi (1.6 km) from Shopping Estacao and 1.5 mi (2.5 km) from Shopping Mueller.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

24 Hours Street - 0.1 km / 0.1 mi
General Osorio Square - 0.2 km / 0.2 mi
Rua Quinze de Novembro - 0.4 km / 0.2 mi
Flower's Street - 0.5 km / 0.3 mi
Museum of Contemporary Art - 0.6 km / 0.4 mi
Crystal Shopping Center - 0.7 km / 0.5 mi
Curitiba Shopping Center - 0.9 km / 0.5 mi
Tiradentes Square - 0.9 km / 0.5 mi
Novo Batel Mall - 0.9 km / 0.5 mi
Catedral Basílica Menor de Nossa Senhora da Luz dos Pinhais - 1 km / 0.6 mi
Paranaense Museum - 1 km / 0.6 mi
Palace of Liberty - 1.1 km / 0.7 mi
Federal University of Paraná Curitiba Centro - 1.2 km / 0.7 mi
Hospital Vita - 1.2 km / 0.7 mi
Museu de Arte da UFPR - 1.2 km / 0.8 mi

The nearest major airport is Curitiba (CWB-Afonso Pena Intl.) - 18.5 km / 11.5 mi

Facilities
Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Limited parking is available onsite.

Dining
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 158 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

All facilities in Grand Mercure Curitiba Rayon

Entertainment Facility

Fitness Center

Functional Hall

Accommodation Services

Exterior

Transportation

Garage
Limited parking
Secure parking
Valet parking (surcharge)

Things to Do

Romantic proposal packages
Outdoor facilities
Spa
Fitness center

Food and Drinks

Vegetarian meal
Breakfast
Snack bar

Connectivity

Free WiFi

General

Banquet

Accessibilty

Accessible parking
Disabled access friendly

Public Facilities

Coffee shop
Coffee/tea in lobby
Elevator
Parking
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

Business Facilities

Conference center
Meeting rooms
Conference rooms

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Grand Mercure Curitiba Rayon

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

Read All

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Mercure Curitiba Rayon	158
Number of floors in Grand Mercure Curitiba Rayon	17
Another facilities in Grand Mercure Curitiba Rayon	Garage, Limited parking, Secure parking, Valet parking (surcharge), Romantic proposal packages

Frequently asked question in Grand Mercure Curitiba Rayon

What is normal check-in & check-out time at Grand Mercure Curitiba Rayon?

The standard check-in time at Grand Mercure Curitiba Rayon is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Grand Mercure Curitiba Rayon provide breakfast?

Yes, Grand Mercure Curitiba Rayon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grand Mercure Curitiba Rayon

Grand Mercure Curitiba Rayon has a 4.0-star rating.

How many floors does Grand Mercure Curitiba Rayon have?

Grand Mercure Curitiba Rayon has 17.

How many rooms are available at Grand Mercure Curitiba Rayon

Grand Mercure Curitiba Rayon has 158.

See All

More Reviews from Other Guests in Grand Mercure Curitiba Rayon

Overall Ratings & Reviews Grand Mercure Curitiba Rayon

Other sources (564)

8.8

Very Good

From 564 reviews

Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Grand Mercure Curitiba Rayon

Number of reviews per page

Top reviews

David F.

Family

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Our stay was for 8 nights of which we spent 4 sweating from the heat of the room through the air conditioning system of all damaged rooms. We were never warned of the situation until the moment we asked, the floor of the room was never cleaned.

Guilherme

Business

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Everything was perfect

Caroll

Business

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Clean, great service and friendly staff.

RORY

with Partner

6.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

Outside of the reception areas, the hotel needs a bit of a refresh

Rinat

8.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Good location; comfortable bed; nice shampoo, conditioner and soap from Occitane

marcelo

Leisure with Partner

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Great personal, good location, excellent breakfast.

Mauricio

Leisure

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Staff, Breakfast, cleanliness

REGINA

Business

2.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

AVOID THIS HOTEL. What we experienced was completely unacceptable for any establishment claiming to offer hospitality. From the beginning, it was clear the hotel suffers from serious operational failures and a lack of basic customer service standards. The staff consistently demonstrated confusion and an inability to perform even the simplest tasks. Room-cleaning policy: The hotel informed us that rooms are not cleaned at all for stays longer than two days. No housekeeping, no restocking of towels, nothing. For a hotel, this is both unsanitary and unreasonable. Front desk incompetence: We submitted our clothing for laundry on Friday evening. When we requested it on Saturday, the staff mistakenly assumed we were checking out and returned only our previously worn items. Even after our lawyer clarified—in Portuguese—that we were staying an entire week, the hotel only then sent the clothes to be cleaned. By Sunday afternoon, they admitted the laundry had been lost entirely and they could not locate any of it. When we asked how such a failure could occur, the staff simply shrugged and stated there was nothing they could do. No apology, no accountability, no urgency. Across three days, we dealt with: • No room cleaning • No towel restocking • Lost laundry worth thousands of dollars • Completely indifferent staff While we eventually received a refund for the stay, the financial loss of our clothing—and the hotel’s dismissive attitude—was infuriating.

Regina

Business

2.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

DO NOT stay at this hotel. It's more of a hostel. The rooms are subpar- the hotel staff members act like they never finished grade school. They lost our clothes when we sent them to the dry cleaning, HOW DO YOU LOOSE 20 clothing items?!?!?!??!?! When we complained, they didn't care and said, "There is nothing we can do." BUT WE GAVE YOU THE CLOTHES!!!! HOW DO YOU LOOSE CLIENT CLOTHES!?!?!?! The attitude of the staff was infuriating dealing with them on a daily basis. Beyond the incompetant staff, they do not clean the rooms even if you request for it. Our business group booked the stay at the hotel for a week and no one cleaned our rooms.... when we requested for it, they simply ignored it. Absolute filth. I have no idea how this hotel got 4.5 stars but DO NOT STAY HERE.

Nora

Business

6.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

The room they put me in was not super welcoming, very cold. Didn't have lotion, robes or any other basic items like this that a hotel of this caliber usually has. The window was very small, just a cold, kind of bland room overall. Clean though. The breakfast was nice.

Gökcan

Business and Leisure with Partner

6.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Lack of English-speaking personnel, no black tea available at breakfast or in the lobby, no sanitary bag/vanity material in the room, no slippers in the room, only one nightstand next to the queen bed, the remote control was not working, and I was unable to explain my needs to the receptionist in English. A nicely decorated and new hotel, with personnel who are polite but cannot speak at least a few words of English. I recommend Garbo restaurant for dinner in the hotel.

Juliana

Friends and family Family

4.0

/10

Reviewed 74 week(s) ago

Hotels.com verified review

The lobby is beautiful and the breakfast is good, the towels are terrible and there is nothing but soap on the bathroom very poor for a 4 to 5 start hotel

Alexandre

Leisure with Partner

8.0

/10

Reviewed 83 week(s) ago

Expedia Group verified review

Boa localização ao redor do hotel com várias opções Minha reclamação é a água do frigobar que tem gosto de papelão horrível outra coisa não peça comida do restaurante do hotel é simplesmente horrível

Jorge

8.0

/10

Reviewed 93 week(s) ago

Expedia Group verified review

Bathroom does not have air extractor. After shower water all over

Jessica Mariana

Business

6.0

/10

Reviewed 133 week(s) ago

Hotels.com verified review

Old instalations, specially on the bathroom.

John

Leisure Family

10.0

/10

Reviewed 178 week(s) ago

Expedia Group verified review

Absolutely the best hotel in downtown Curitiba, the buffet breakfast feeds you so well you wont have to eat for the rest of the day

Jorge O.

Leisure Family

10.0

/10

Reviewed 179 week(s) ago

Expedia Group verified review

Nice breakfast

David

Friends and family Family

10.0

/10

Reviewed 181 week(s) ago

Hotels.com verified review

This was our second visit in 3 months. The hotel feels like a 5 star, yet very laid back and super friendly.

Maria Gabriela

Business

6.0

/10

Reviewed 190 week(s) ago

Expedia Group verified review

The room at know where to put your luggage. The bathroom didn’t have the shower every day. That is the norm in Brazil. The lighting was weird. It was just too bright. The mattress was very uncomfortable. It was not good quality. Overall I would never choose this property again.

peter

10.0

/10

Reviewed 247 week(s) ago

Hotels.com verified review

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.