Arbutus Inn

Hotels
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8.6
/10
Very Good
2,024 reviews

What Guests Say About Their Stay

Karen

10.0
/ 10
The fridge was awesome, even had a freezer compartment. Staff were super helpful and it was in a handy location.

Heather

10.0
/ 10
The hotel was lovely and we enjoyed our stay very much. It was clean and the staff were very helpful and responsive. Would definitely stay again.

Helen

10.0
/ 10
Very clean and tidy accommodation, with parking, Located a short drive from downtown Victoria and perfect for a short stay.
In the Area
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2898 Douglas St, Capital Regional, Victoria, British Columbia, Canada, V8T4M9

Main Facilities

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24-Hour Front Desk
WiFi
Staying at Arbutus Inn is a good choice when you are visiting Victoria. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Arbutus Inn

2898 Douglas St, Capital Regional, Victoria, British Columbia, Canada, V8T4M9
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Lobby Arbutus Inn
Exterior 2 Arbutus Inn

Discover More About Arbutus Inn

General


In Victoria (Burnside)

Location


With a stay at Arbutus Inn in Victoria (Burnside), you'll be a short 5-minute walk from Government Street and within 4 minutes by car from Victoria Harbour. This hotel is 2.1 mi (3.3 km) from Victoria Clipper Ferry Terminal and 3.4 mi (5.4 km) from University of Victoria.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Government Street - 0.4 km / 0.2 mi
MayFair Shopping Centre - 0.5 km / 0.3 mi
Topaz Park - 0.8 km / 0.5 mi
Galloping Goose Trail - 1 km / 0.6 mi
Phillips Brewing & Malting Co. - 1.1 km / 0.7 mi
Chinatown - 1.4 km / 0.9 mi
Uptown Center - 1.4 km / 0.9 mi
Save-On-Foods Memorial Centre - 1.5 km / 0.9 mi
The McPherson Playhouse - 1.5 km / 0.9 mi
Mcpherson Theater - 1.5 km / 1 mi
Fan Tan Alley - 1.5 km / 1 mi
Gorge Road Hospital - 1.6 km / 1 mi
Market Square - 1.7 km / 1 mi
Pacific Rim College - 1.7 km / 1.1 mi
Lower Johnson Street - 1.8 km / 1.1 mi

The nearest airports are:
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 2.2 km / 1.3 mi
Victoria Intl. Airport (YYJ) - 24 km / 14.9 mi
Roche Harbor, WA (RCE) - 269.5 km / 167.5 mi
Friday Harbor, WA (FRD) - 256.2 km / 159.2 mi
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 254.1 km / 157.9 mi

The preferred airport for Arbutus Inn is Victoria Intl. Airport (YYJ).

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Business Facilities


Featured amenities include a computer station, a 24-hour front desk, and a vending machine. Free self parking is available onsite.

Rooms


Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.

All facilities in Arbutus Inn

Functional Hall Arbutus Inn
Functional Hall
Common Space Arbutus Inn
Common Space
Lobby Arbutus Inn
Lobby
Exterior Arbutus Inn
Exterior
Others Arbutus Inn
Others

Connectivity

  • Free WiFi

General

  • Parking

Public Facilities

  • Smoke-free area

Business Facilities

  • Computer station

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Arbutus Inn

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Arbutus Inn
52
Number of floors in Arbutus Inn
3
Another facilities in Arbutus Inn
Free WiFi, Parking, Smoke-free area, Computer station, 24-hour Receptionist

Frequently asked question in Arbutus Inn

What are available facilities at Arbutus Inn?
There are top facilites at Arbutus Inn such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Arbutus Inn?
The standard check-in time at Arbutus Inn is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Arbutus Inn?
Arbutus Inn is a 3.0-star hotel.
How many floors does Arbutus Inn have?
Arbutus Inn has 3 floors.
How many rooms are available at Arbutus Inn?
Arbutus Inn has 52 rooms in total.
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More Reviews from Other Guests in Arbutus Inn

Overall Ratings & Reviews Arbutus Inn

Traveloka (1)
Other sources (2,023)
8.6
Very Good
From 2,023 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Arbutus Inn

Number of reviews per page
20
40
Top reviews
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The fridge was awesome, even had a freezer compartment. Staff were super helpful and it was in a handy location.
Jeremy
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

For my situation, this is going to be my go-to place for business travel. It's easy to park, a short walk to restaurants, public transit nearby, and the room was very comfortable. I also found the staff to be very kind and helpful. The lower hallway is a little warm, the AC in the room adjusted for that very nicely.
Kyla
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room did not have a kitchen. It had a microwave & fridge.
Heather
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was lovely and we enjoyed our stay very much. It was clean and the staff were very helpful and responsive. Would definitely stay again.
Shana
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was great for what we needed. It was mostly clean, a little dusty, but nice clean beds. It was nice to have a parking spot available as part of the room.
Illia
icon-Family
Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Honestly, you can’t really call this a hotel - it’s more of a motel. For the price they charge, you could get a much nicer and more comfortable place to stay in Vancouver instead. The rooms are very outdated, and the cleanliness could definitely have been better. Even basic things you would expect from any standard hotel, like ear plugs, were unavailable, and the front desk staff rolled their eyes when asked simple questions. Overall, the customer service and experience were disappointing. Would not recommend.
Read More
David
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly and helpful staff. Spacious and clean room. The carpet was a bit worn and could use replacing, but apart from that, great value for the money. If you enjoy walking, you can get right into the city centre in less than half an hour. This was my second stay, and I'd stay again.
stanley
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Enjoyed our 2 night stay at this hotel. The staff were friendly. It was quiet and comfortable. The beauty about this hotel is that it's 10 minute walk to the huge shopping mall ; and 25 minute walk to downtown victoria. No need to move your vehicle once you park.
Morena
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very pleasant room. I found it a bit warm and couldn’t figure out the air conditioner but didn’t bother to call the desk. I’ll get them to show me how it works next time.
Brian
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location and very attentive staff. Easy parking.
Helen
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and tidy accommodation, with parking, Located a short drive from downtown Victoria and perfect for a short stay.
vallente
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

room are dusty carpet very dirty..
Diana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

For the price, was very happy with the accommodation.location is great. A 20 minute walk to the arena.
Rochelle
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Easy parking ,very clean room
JULIANA
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Kitchen fully equipped, nice bed and clean, perfect for short stays
Lee
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location
Zeny
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were friendly and ready to help. The room was spacious with a comfortable bed. The location was convenient and the rate is reasonable.
Barbara J
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bathroom was extra large with a huge bathtub and excellent lighting! The bedroom could have better blackout curtains. Was very quiet, which we really appreciated. Thank you.
Nigel
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always friendly staff. Great price.
Robabeh
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean. Location is good
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Arbutus Inn

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Arbutus Inn

Traveloka (1)
Other sources (2,023)
8.6
Very Good
From 2,023 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Arbutus Inn

Number of reviews per page
20
40
Top reviews
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The fridge was awesome, even had a freezer compartment. Staff were super helpful and it was in a handy location.
Jeremy
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

For my situation, this is going to be my go-to place for business travel. It's easy to park, a short walk to restaurants, public transit nearby, and the room was very comfortable. I also found the staff to be very kind and helpful. The lower hallway is a little warm, the AC in the room adjusted for that very nicely.
Kyla
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room did not have a kitchen. It had a microwave & fridge.
Heather
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was lovely and we enjoyed our stay very much. It was clean and the staff were very helpful and responsive. Would definitely stay again.
Shana
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was great for what we needed. It was mostly clean, a little dusty, but nice clean beds. It was nice to have a parking spot available as part of the room.
Illia
icon-Family
Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Honestly, you can’t really call this a hotel - it’s more of a motel. For the price they charge, you could get a much nicer and more comfortable place to stay in Vancouver instead. The rooms are very outdated, and the cleanliness could definitely have been better. Even basic things you would expect from any standard hotel, like ear plugs, were unavailable, and the front desk staff rolled their eyes when asked simple questions. Overall, the customer service and experience were disappointing. Would not recommend.
Read More
David
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly and helpful staff. Spacious and clean room. The carpet was a bit worn and could use replacing, but apart from that, great value for the money. If you enjoy walking, you can get right into the city centre in less than half an hour. This was my second stay, and I'd stay again.
stanley
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Enjoyed our 2 night stay at this hotel. The staff were friendly. It was quiet and comfortable. The beauty about this hotel is that it's 10 minute walk to the huge shopping mall ; and 25 minute walk to downtown victoria. No need to move your vehicle once you park.
Morena
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very pleasant room. I found it a bit warm and couldn’t figure out the air conditioner but didn’t bother to call the desk. I’ll get them to show me how it works next time.
Brian
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location and very attentive staff. Easy parking.
Helen
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and tidy accommodation, with parking, Located a short drive from downtown Victoria and perfect for a short stay.
vallente
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

room are dusty carpet very dirty..
Diana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

For the price, was very happy with the accommodation.location is great. A 20 minute walk to the arena.
Rochelle
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Easy parking ,very clean room
JULIANA
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Kitchen fully equipped, nice bed and clean, perfect for short stays
Lee
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location
Zeny
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were friendly and ready to help. The room was spacious with a comfortable bed. The location was convenient and the rate is reasonable.
Barbara J
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bathroom was extra large with a huge bathtub and excellent lighting! The bedroom could have better blackout curtains. Was very quiet, which we really appreciated. Thank you.
Nigel
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always friendly staff. Great price.
Robabeh
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean. Location is good
Number of reviews per page
20
40