Arbutus Inn

Hotels
8.6
/10
Very Good
1,926 reviews

What Guests Say About Their Stay

Gurdip

10.0
/ 10
Free fast Wi Fi , free parking, fast check in and out.very friendly staff. Very clean, comfortable beds, no noice, bus stand 15 metre,downtown 1.7km, Tim horton just cross the street, Mayfair Mall 6min walk.we will stay again

Sharon

10.0
/ 10
Very pleasant and efficient staff. Modern rooms that are spotless. Good security with lit parking lot and keyed door between foyer and rooms.

Andrea

10.0
/ 10
The Arbutus inn was very nice. The staff was super friendly and even let us check in early and upgraded us to a better room on a higher level. The hotel is very conveniently located close to the downtown core and malls. The room was pleasantly renovated and very clean. There is free wifi and free on site parking, which is really nice as a lot of hotels don't have on site parking. We had a great stay at the Arbutus Inn.
In the Area
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2898 Douglas St, Capital Regional, British Columbia, Canada, V8T4M9

Main Facilities

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24-Hour Front Desk
WiFi
Staying at Arbutus Inn is a good choice when you are visiting Capital Regional. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Arbutus Inn Address: Map & Location

2898 Douglas St, Capital Regional, British Columbia, Canada, V8T4M9
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Lobby Arbutus Inn
Exterior 2 Arbutus Inn

Discover More About Arbutus Inn

General


In Victoria (Burnside)

Location


With a stay at Arbutus Inn in Victoria (Burnside), you'll be a short 5-minute walk from Government Street and within 4 minutes by car from Victoria Harbour. This hotel is 2.1 mi (3.3 km) from Victoria Clipper Ferry Terminal and 11 mi (17.6 km) from Butchart Gardens.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Government Street - 0.4 km / 0.2 mi
MayFair Shopping Centre - 0.5 km / 0.3 mi
Topaz Park - 0.8 km / 0.5 mi
Galloping Goose Trail - 1 km / 0.6 mi
Phillips Brewing & Malting Co. - 1.1 km / 0.7 mi
Chinatown - 1.4 km / 0.9 mi
Uptown Center - 1.4 km / 0.9 mi
Save-On-Foods Memorial Centre - 1.5 km / 0.9 mi
The McPherson Playhouse - 1.5 km / 0.9 mi
Fan Tan Alley - 1.5 km / 1 mi
Gorge Road Hospital - 1.6 km / 1 mi
Market Square - 1.7 km / 1 mi
Pacific Rim College - 1.7 km / 1.1 mi
Lower Johnson Street - 1.8 km / 1.1 mi
Bay Centre - 1.8 km / 1.1 mi

The nearest airports are:
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 2.2 km / 1.3 mi
Victoria Intl. Airport (YYJ) - 24 km / 14.9 mi
Roche Harbor, WA (RCE) - 269.5 km / 167.5 mi
Friday Harbor, WA (FRD) - 256.2 km / 159.2 mi
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 254.1 km / 157.9 mi

The preferred airport for Arbutus Inn is Victoria Intl. Airport (YYJ).

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Business Facilities


Featured amenities include a computer station, a 24-hour front desk, and a vending machine. Free self parking is available onsite.

Rooms


Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.

All facilities in Arbutus Inn

Functional Hall Arbutus Inn
Functional Hall
Common Space Arbutus Inn
Common Space
Lobby Arbutus Inn
Lobby
Exterior Arbutus Inn
Exterior
Others Arbutus Inn
Others

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Business Facilities

  • Computer station

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Arbutus Inn

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Arbutus Inn
52
Number of floors in Arbutus Inn
3
Another facilities in Arbutus Inn
Free WiFi, Smoke-free area, Computer station, 24-hour Receptionist

Frequently asked question in Arbutus Inn

What are available facilities at Arbutus Inn?
There are top facilites at Arbutus Inn such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Arbutus Inn?
Check-in time at Arbutus Inn is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Arbutus Inn?
Arbutus Inn is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Arbutus Inn have?
Arbutus Inn has 3 floors.
How many rooms are available at Arbutus Inn?
Arbutus Inn has 52 rooms in total.
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More Reviews from Other Guests in Arbutus Inn

Overall Ratings & Reviews Arbutus Inn

Traveloka (1)
Other sources (1,925)
8.6
Very Good
From 1,925 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Arbutus Inn

Number of reviews per page
20
40
Top reviews
Gurdip
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Free fast Wi Fi , free parking, fast check in and out.very friendly staff. Very clean, comfortable beds, no noice, bus stand 15 metre,downtown 1.7km, Tim horton just cross the street, Mayfair Mall 6min walk.we will stay again
Sharon
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very pleasant and efficient staff. Modern rooms that are spotless. Good security with lit parking lot and keyed door between foyer and rooms.
Klaus Peter
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, comfy bed!
Andrea
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The Arbutus inn was very nice. The staff was super friendly and even let us check in early and upgraded us to a better room on a higher level. The hotel is very conveniently located close to the downtown core and malls. The room was pleasantly renovated and very clean. There is free wifi and free on site parking, which is really nice as a lot of hotels don't have on site parking. We had a great stay at the Arbutus Inn.
Read More
Ahmadreza
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cleaning was not good
Armando
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Though the establishment has been renovated they missed replacing the mattresses. They very hard, not comfortable to sleep
Lynn
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a nice hotel for an overnight stay, very reasonable price. Staff were friendly, comfortable bed, very clean, newly renovated. Our TV didn't work, they offered us a different room. I would stay again!
Lori
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly, helpful staff. Clean rooms.
Nancy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice cheap and clean place to stay. Tim Hortons across the street and a nice Raman place near by for dinner.
Patricia
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Internet was excellent , spotlessly clean room , everything was in good working order . Employees very polite and professional . . Our 3 rd stay there , snd going again
marnie
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, clean rooms, comfy beds, great location. Enjoyed my 4 night stay very much. Will be back
MARIA
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good place!
Caron
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

At first the room look clean but then we noticed there was dried ketchup? Or something all over the bottom bedskirt. We let the front desk know and they just draped fabric over it. That wasn’t what ruined the stay. It was waking up to a nail gun and construction going on outside our door in the hallway at 9 am?! No heads-up? Would have been nice to been warm or moved knowing that this was going to be happening? Staff must of known? Nothing offered to be taken off our bill when mentioned. Just sorry. I just think moving forward with other guests it could be handled better.
Read More
Kai-Leung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room and very helpful staff. Overall a great stay. Also really close to shopping and groceries.
James
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Never used
Susan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Garry
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Recently renovated. Very cozy & comfortable. Up to date security systems. Bathrooms are small- very tight space!
CORY
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

During my multi day stay i was very pleased. They even have a car rental business located in the lobby. I would stay there again!
CHU
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pretty good.
Darshan
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was rude, parking not available on premises as promised, wifi was slow
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Arbutus Inn

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Arbutus Inn

Traveloka (1)
Other sources (1,925)
8.6
Very Good
From 1,925 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Arbutus Inn

Number of reviews per page
20
40
Top reviews
Gurdip
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Free fast Wi Fi , free parking, fast check in and out.very friendly staff. Very clean, comfortable beds, no noice, bus stand 15 metre,downtown 1.7km, Tim horton just cross the street, Mayfair Mall 6min walk.we will stay again
Sharon
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very pleasant and efficient staff. Modern rooms that are spotless. Good security with lit parking lot and keyed door between foyer and rooms.
Klaus Peter
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, comfy bed!
Andrea
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The Arbutus inn was very nice. The staff was super friendly and even let us check in early and upgraded us to a better room on a higher level. The hotel is very conveniently located close to the downtown core and malls. The room was pleasantly renovated and very clean. There is free wifi and free on site parking, which is really nice as a lot of hotels don't have on site parking. We had a great stay at the Arbutus Inn.
Read More
Ahmadreza
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cleaning was not good
Armando
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Though the establishment has been renovated they missed replacing the mattresses. They very hard, not comfortable to sleep
Lynn
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a nice hotel for an overnight stay, very reasonable price. Staff were friendly, comfortable bed, very clean, newly renovated. Our TV didn't work, they offered us a different room. I would stay again!
Lori
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly, helpful staff. Clean rooms.
Nancy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice cheap and clean place to stay. Tim Hortons across the street and a nice Raman place near by for dinner.
Patricia
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Internet was excellent , spotlessly clean room , everything was in good working order . Employees very polite and professional . . Our 3 rd stay there , snd going again
marnie
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, clean rooms, comfy beds, great location. Enjoyed my 4 night stay very much. Will be back
MARIA
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good place!
Caron
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

At first the room look clean but then we noticed there was dried ketchup? Or something all over the bottom bedskirt. We let the front desk know and they just draped fabric over it. That wasn’t what ruined the stay. It was waking up to a nail gun and construction going on outside our door in the hallway at 9 am?! No heads-up? Would have been nice to been warm or moved knowing that this was going to be happening? Staff must of known? Nothing offered to be taken off our bill when mentioned. Just sorry. I just think moving forward with other guests it could be handled better.
Read More
Kai-Leung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room and very helpful staff. Overall a great stay. Also really close to shopping and groceries.
James
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Never used
Susan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Garry
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Recently renovated. Very cozy & comfortable. Up to date security systems. Bathrooms are small- very tight space!
CORY
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

During my multi day stay i was very pleased. They even have a car rental business located in the lobby. I would stay there again!
CHU
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pretty good.
Darshan
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was rude, parking not available on premises as promised, wifi was slow
Number of reviews per page
20
40