Arbutus Inn

Hotels
8.4
/10
Very Good
1,307 reviews

What Guests Say About Their Stay

Jeremy
10.0
/ 10
The hotel and room were great value for money! Clean, secure and friendly. Bed was comfy and shower hot. The only negative is the location on north Douglas St. It’s very bleak with not much atmosphere and a lot of homeless people especially young men with nowhere to go and nothing to do. That’s the City’s problem not the hotel’s. If you’re OK with that Arbutus Inn is a great choice!
Leona Marie
10.0
/ 10
I liked the customer service and friendly staff at check in. Very welcoming.
Mark
10.0
/ 10
Kitchen was excellent. Very convenient to have a rental car location in the hotel lobby. Good location. Not far from downtown and close to Trans Canada Highway access. Also close to malls.
In the Area
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2898 Douglas St, Capital Regional District, British Columbia, Canada, V8T4M9

Main Facilities

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24-Hour Front Desk
WiFi
Staying at Arbutus Inn is a good choice when you are visiting Capital Regional District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Arbutus Inn

2898 Douglas St, Capital Regional District, British Columbia, Canada, V8T4M9
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Discover More About Arbutus Inn

Location


Staying at Arbutus Inn is a good choice when you are visiting Capital Regional District.

About Arbutus Inn

Arbutus Inn is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Arbutus Inn is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Arbutus Inn will surely satisfy you with its great hospitality and affordable price.

All facilities in Arbutus Inn

Others Arbutus Inn
Others

Public Facilities

  • Others
  • Smoke-free area

Connectivity

  • Free WiFi

General

  • Parking

Business Facilities

  • Computer station

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Arbutus Inn

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Arbutus Inn
52
Number of floors in Arbutus Inn
3
Another facilities in Arbutus Inn
Others, Smoke-free area, Free WiFi, Parking, Computer station

Frequently asked question in Arbutus Inn

What are available facilities at Arbutus Inn?
There are top facilites at Arbutus Inn such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Arbutus Inn?
The standard check-in time at Arbutus Inn is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
How many stars does Arbutus Inn have?
Arbutus Inn is a 2.0-star hotel.
How many floors does Arbutus Inn have?
Arbutus Inn has 3 floors.
How many rooms does Arbutus Inn have?
Arbutus Inn has 52 rooms in total.
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More Reviews from Other Guests in Arbutus Inn

Overall Ratings & Reviews Arbutus Inn

Traveloka (1)
Other sources (1,306)
8.4
Very Good
From 1,306 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Arbutus Inn

Number of reviews per page
20
40
Top reviews
Wayne
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Safe & clean, good staff to.
Alice
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Always a comfortable stay. Convenient to downtown. We return whenever we need to stay in Victoria.
Jeremy
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel and room were great value for money! Clean, secure and friendly. Bed was comfy and shower hot. The only negative is the location on north Douglas St. It’s very bleak with not much atmosphere and a lot of homeless people especially young men with nowhere to go and nothing to do. That’s the City’s problem not the hotel’s. If you’re OK with that Arbutus Inn is a great choice!
Read More
nicholas
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was nice. Motel showed its age
CHANON
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Noice air conditioner
Michael
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Smell
Leona Marie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I liked the customer service and friendly staff at check in. Very welcoming.
Neil
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Perfectly fine basic room. Clean and functional
Natalie
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great experience for the price point. Thank you!
Mark
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Kitchen was excellent. Very convenient to have a rental car location in the hotel lobby. Good location. Not far from downtown and close to Trans Canada Highway access. Also close to malls.
Suchitra
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was quick and great
Nigel
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean - has all the essentials - thx!
Peggy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean & convenient location.
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was friendly and met all our needs. The room was great. Good location, close to downtown.
Richard
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Older hotel however bathroom and beds have been upgraded. Staff was very friendly. Our stay was excellent. Price was very good despite limited amenities.
LEI
icon-Business Family
Business Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy Check in Clean and Quiet Has separate bed room option
Livio
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

overal everthing was ok
Lana
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic proximity to the Victoria Curling Club. This small, unassuming hotel is perfect for a weekend away or a quick business trip. There are plenty of options for a meal within a five minute drive or Tim’s is just around the corner. The rooms with two double beds are nice but small. The bedding is nice quality but the mattresses are firmer than I like (Probably preferred by most people though).
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Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not a long walk to downtown (although I am an avid walker). The hotel isn’t modern by any means but the staff have always been kind, attentive and professional. The rooms are clean and everything works. Wifi is good. There’s no view and some traffic noise, but it is convenient to arrive at from the ferry—for those wanting a downtown Victoria experience.
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Benny
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is an older property that has clearly had some recent renovations. The bathrooms were a standout — clean, bright, and updated. Check-in and check-out were both quick and hassle-free, which I really appreciated. The location is very convenient, especially with the #70 bus stopping right outside. Free Wi-Fi and parking were also a nice bonus. The A/C unit worked well and kept the room comfortable throughout my stay. On the downside, I couldn’t get the TV to work, which was a bit frustrating. Also, the carpets could really use a deep cleaning — they were noticeably worn. That said, everything else was clean and well-maintained. Overall, a solid place to stay. If the carpets were refreshed, this would be an easy five-star recommendation.
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Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Arbutus Inn

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Arbutus Inn

Traveloka (1)
Other sources (1,306)
8.4
Very Good
From 1,306 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Arbutus Inn

Number of reviews per page
20
40
Top reviews
Wayne
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Safe & clean, good staff to.
Alice
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Always a comfortable stay. Convenient to downtown. We return whenever we need to stay in Victoria.
Jeremy
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel and room were great value for money! Clean, secure and friendly. Bed was comfy and shower hot. The only negative is the location on north Douglas St. It’s very bleak with not much atmosphere and a lot of homeless people especially young men with nowhere to go and nothing to do. That’s the City’s problem not the hotel’s. If you’re OK with that Arbutus Inn is a great choice!
Read More
nicholas
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was nice. Motel showed its age
CHANON
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Noice air conditioner
Michael
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Smell
Leona Marie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I liked the customer service and friendly staff at check in. Very welcoming.
Neil
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Perfectly fine basic room. Clean and functional
Natalie
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great experience for the price point. Thank you!
Mark
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Kitchen was excellent. Very convenient to have a rental car location in the hotel lobby. Good location. Not far from downtown and close to Trans Canada Highway access. Also close to malls.
Suchitra
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was quick and great
Nigel
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean - has all the essentials - thx!
Peggy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean & convenient location.
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was friendly and met all our needs. The room was great. Good location, close to downtown.
Richard
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Older hotel however bathroom and beds have been upgraded. Staff was very friendly. Our stay was excellent. Price was very good despite limited amenities.
LEI
icon-Business Family
Business Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy Check in Clean and Quiet Has separate bed room option
Livio
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

overal everthing was ok
Lana
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic proximity to the Victoria Curling Club. This small, unassuming hotel is perfect for a weekend away or a quick business trip. There are plenty of options for a meal within a five minute drive or Tim’s is just around the corner. The rooms with two double beds are nice but small. The bedding is nice quality but the mattresses are firmer than I like (Probably preferred by most people though).
Read More
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not a long walk to downtown (although I am an avid walker). The hotel isn’t modern by any means but the staff have always been kind, attentive and professional. The rooms are clean and everything works. Wifi is good. There’s no view and some traffic noise, but it is convenient to arrive at from the ferry—for those wanting a downtown Victoria experience.
Read More
Benny
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is an older property that has clearly had some recent renovations. The bathrooms were a standout — clean, bright, and updated. Check-in and check-out were both quick and hassle-free, which I really appreciated. The location is very convenient, especially with the #70 bus stopping right outside. Free Wi-Fi and parking were also a nice bonus. The A/C unit worked well and kept the room comfortable throughout my stay. On the downside, I couldn’t get the TV to work, which was a bit frustrating. Also, the carpets could really use a deep cleaning — they were noticeably worn. That said, everything else was clean and well-maintained. Overall, a solid place to stay. If the carpets were refreshed, this would be an easy five-star recommendation.
Read More
Number of reviews per page
20
40