Brookstreet

Hotels
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9.0
/10
Exceptional
1,449 reviews

What Guests Say About Their Stay

Chelsea

10.0
/ 10
Great amenities! We loved having access to the gym, pools, hot tub and sauna.

Lisa

10.0
/ 10
Though this is out of the city, it’s the perfect stay for my work travel. Food options are good, gym was nice, and rooms were spacious and lovely.

Bruce

10.0
/ 10
Awesome place to stay. Lunch in the dining room was good and lounge. Black Gold Burger was amazing, highly recommend! Lounge has exceptional entertainment.
In the Area
See Map
525 Legget Drive, Ottawa, Ontario, Canada, K2K 2W2

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Brookstreet Hotel - Ottawa West - Kanata Brookstreet is located in area / city Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Brookstreet

525 Legget Drive, Ottawa, Ontario, Canada, K2K 2W2
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Lobby Brookstreet
Exterior 2 Brookstreet

Discover More About Brookstreet

General


In Ottawa (Kanata)

Location


With a stay at Brookstreet in Ottawa (Kanata), you'll be within a 10-minute drive of Canadian Tire Centre and Kanata Centrum Shopping Centre. This golf hotel is 15.8 mi (25.5 km) from Parliament Hill and 16 mi (25.8 km) from Carleton University.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Landmark Cinemas Kanata - 6.8 km / 4.2 mi
Kanata Centrum Shopping Centre - 6.8 km / 4.2 mi
Wesley Clover Parks - 7.2 km / 4.5 mi
Bell Sensplex - 8.5 km / 5.3 mi
Canadian Tire Centre - 8.8 km / 5.4 mi
Andrew Haydon Park - 9.4 km / 5.8 mi
Kevin Haime Golf Centre - 9.4 km / 5.9 mi
Tanger Outlets - 10.4 km / 6.5 mi
Carp Fairgrounds - 12.4 km / 7.7 mi
Diefenbunker - 12.9 km / 8 mi
Bayshore Shopping Centre - 13 km / 8.1 mi
Queensway Carleton Hospital - 13 km / 8.1 mi
Funhaven Entertainment Centre - 14.2 km / 8.8 mi
Pinhey's Point - Horaceville - 15 km / 9.3 mi
Centrepointe Theatre - 16.3 km / 10.1 mi

The preferred airport for Brookstreet is Ottawa International Airport (YOW) - 28.1 km / 17.4 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Ottawa? This hotel has 27986 square feet (2600 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Grab a bite to eat at the Perspectives Restaurant, a restaurant where you can take in the golf course view, or stay in and take advantage of room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 8:30 AM to 1:00 PM for a fee.

Rooms


Make yourself at home in one of the 276 guestrooms featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Brookstreet

Bar, Cafe and Lounge Brookstreet
Bar, Cafe and Lounge
Swimming Pool Brookstreet
Swimming Pool
Entertainment Facility Brookstreet
Entertainment Facility
Fitness Center Brookstreet
Fitness Center
Functional Hall Brookstreet
Functional Hall

Things to Do

  • Indoor pool
  • Entertainment for adults
  • Spa
  • Health club
  • Picnic area
  • Outdoor pool
  • Sauna

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Golf club
  • Golf
  • Golf cart
  • Golf practice
  • Golf course

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Business center

Transportation

  • Bus/truck parking
  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Breakfast
  • Snack bar

Nearby Facilities

  • Gift shop
  • ATM/Banking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Brookstreet

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Brookstreet
276
Number of floors in Brookstreet
18
Another facilities in Brookstreet
Indoor pool, Entertainment for adults, Spa, Health club, Picnic area

Frequently asked question in Brookstreet

What are available facilities at Brookstreet?
There are top facilites at Brookstreet such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Brookstreet?
The standard check-in time at Brookstreet is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Brookstreet provide breakfast?
Yes, Brookstreet provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Brookstreet?
Brookstreet is a 4.5-star hotel.
How many floors does Brookstreet have?
Brookstreet has 18 floors.
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More Reviews from Other Guests in Brookstreet

9.0
Exceptional
From 1,449 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Brookstreet

Number of reviews per page
20
40
Top reviews
Vicki
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property was nice enough however we ended up with a group of young men and women yelling and “whooping” through the halls in the early hours of the morning, slamming their doors, generally being really noisy - likely still wound up from one of the wedding receptions I’m assuming. We got very little sleep. Hotels need to do a much better job of not placing regular guests on the same floors as sports tournament teams or event guests, because clearly people have lost any sense of respect for others. Hotel front desk offered nothing in response to our displeasure. Likely won’t be back for the cost.
Read More
MARY
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was perfect except the cleanness of the floor. We noticed few spots had dirt on the floor and looked like it was not cleaned properly. other than that great hotel
BRIAN
icon-Family
Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel had no power overnight and staff offered no solutions. Elderly guest needed power for CPAP & heart monitor. Hotel unwilling to comp room because I booked through Expedia. Furthermore, hotel manager gave me incorrect email when offering me discounted rate on future stay. Worst hotel experience I have ever dealt with, at any property, globally.
Read More
Chelsea
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great amenities! We loved having access to the gym, pools, hot tub and sauna.
Tracey
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay and would highly recommend this hotel.
Kathy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay!
Naveed
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was very ordinary. Jazz lounge was fun - good music, decent dessert. But worse was the staff, especially during check out. A) front desk wouldn’t pick up the phone so we requested reservations to allow late check out which they did till 1230 pm. However, apparently front desk did not get the update despite reservations lady confirming it’s on the system. Anyway, reception sent someone to our room at 1130 as original check out time was 11 am and they came banging at the door - not a knock but banging at the door. Super rude. Anyway, we didn’t bother staying till 1230 and just left. Zero regret by the lady at reception when we told her at check out. I had her call the reservations lady who was at least apologetic. Would not stay here again or recommend anyone. Cordial staff is very important. A 3 star hotel even feels like a 5 star with staff and service.
Read More
ADRIAN
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room
Douglas Fraser
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

😀
Marc-Anthony
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel, dogs are welcome. Was good for us.
Lisa
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Though this is out of the city, it’s the perfect stay for my work travel. Food options are good, gym was nice, and rooms were spacious and lovely.
William
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hostel for couple and family, really likes my journeys
Imran
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel and quite clean. Few things to point out based on others comments. 1. Flys on the 2nd floor where the seats are to sit and relax. 2. No store open after 5pm where you can buy water. 3. If you like very soft mattresses then yes this would work for you but if you’re looking for something more firm these beds are not comfy and the queen size is questionable. 4. Outdoor swimming pool is not open yet and the indoor pool is always packed. 5. Restaurant staff were very helpful.
Read More
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is secure, clean and beautiful. Would highly recommend this location.
Heather
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was as expected for a hotel of this level and we enjoyed the Options Jazz Bar on Saturday night, but i feel like the positives ended there. The pet policy was very restrictive almost to the point of being ridiculous. A $250 cleaning fee held on my credit card on top of the $25/pet/day plus a no barking policy... My poor pups were anxious for our whole stay because we took all precautions to jeep them from reacting to people passing in the hallway. My room choice on hotels.com was for 2 queen beds but when I checked in they said my reservation was for a king bed, so we paid $15/day for a rollaway cot. The other unfriendly fee was the $20/day for parking which they charged because they could. The hotel is not in a busy downtown, but in a quiet office building area of a suburban neighborhood My takeaway from staying at Brookstreet ia dobt be fooled by the per night fee shown as there are many fees that will be added to make them more expensive than the other hotel you're considering. This was our first and last stay at this hotel that's far from the action in Ottawa and will charge you enough additional fees to make the nightly fee more than reasonable for the location.
Read More
Lenard
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

L)lcArrived after 3pm and were told that room was not ready so could not check in. Was told that hotel was very full and many rooms were still not cleaned. Why are more clean staff not brought in when hotel is full up? We had a 5pm party (not in hotel. Finally got key at 4:15pm. This rush was truly unacceptable! There were many others, some with children, in the same situation. Rosemary Fremeth Age:81 Retired travel consultant
Read More
Lisa
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Gorgeous place
David
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It's a large corporate style hotel. I'm not a fanof this style of place but it was very conveniently located in Kanata if you have business there. Staff were great especially the wait staff at breakfast.
Bruce
icon-Business with Children
Business with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome place to stay. Lunch in the dining room was good and lounge. Black Gold Burger was amazing, highly recommend! Lounge has exceptional entertainment.
Jo-Anne
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a great experience. Would definitely return and highly recommend.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Brookstreet

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,449 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Brookstreet

Number of reviews per page
20
40
Top reviews
Vicki
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property was nice enough however we ended up with a group of young men and women yelling and “whooping” through the halls in the early hours of the morning, slamming their doors, generally being really noisy - likely still wound up from one of the wedding receptions I’m assuming. We got very little sleep. Hotels need to do a much better job of not placing regular guests on the same floors as sports tournament teams or event guests, because clearly people have lost any sense of respect for others. Hotel front desk offered nothing in response to our displeasure. Likely won’t be back for the cost.
Read More
MARY
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was perfect except the cleanness of the floor. We noticed few spots had dirt on the floor and looked like it was not cleaned properly. other than that great hotel
BRIAN
icon-Family
Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel had no power overnight and staff offered no solutions. Elderly guest needed power for CPAP & heart monitor. Hotel unwilling to comp room because I booked through Expedia. Furthermore, hotel manager gave me incorrect email when offering me discounted rate on future stay. Worst hotel experience I have ever dealt with, at any property, globally.
Read More
Chelsea
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great amenities! We loved having access to the gym, pools, hot tub and sauna.
Tracey
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay and would highly recommend this hotel.
Kathy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay!
Naveed
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was very ordinary. Jazz lounge was fun - good music, decent dessert. But worse was the staff, especially during check out. A) front desk wouldn’t pick up the phone so we requested reservations to allow late check out which they did till 1230 pm. However, apparently front desk did not get the update despite reservations lady confirming it’s on the system. Anyway, reception sent someone to our room at 1130 as original check out time was 11 am and they came banging at the door - not a knock but banging at the door. Super rude. Anyway, we didn’t bother staying till 1230 and just left. Zero regret by the lady at reception when we told her at check out. I had her call the reservations lady who was at least apologetic. Would not stay here again or recommend anyone. Cordial staff is very important. A 3 star hotel even feels like a 5 star with staff and service.
Read More
ADRIAN
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room
Douglas Fraser
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

😀
Marc-Anthony
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel, dogs are welcome. Was good for us.
Lisa
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Though this is out of the city, it’s the perfect stay for my work travel. Food options are good, gym was nice, and rooms were spacious and lovely.
William
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hostel for couple and family, really likes my journeys
Imran
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel and quite clean. Few things to point out based on others comments. 1. Flys on the 2nd floor where the seats are to sit and relax. 2. No store open after 5pm where you can buy water. 3. If you like very soft mattresses then yes this would work for you but if you’re looking for something more firm these beds are not comfy and the queen size is questionable. 4. Outdoor swimming pool is not open yet and the indoor pool is always packed. 5. Restaurant staff were very helpful.
Read More
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is secure, clean and beautiful. Would highly recommend this location.
Heather
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was as expected for a hotel of this level and we enjoyed the Options Jazz Bar on Saturday night, but i feel like the positives ended there. The pet policy was very restrictive almost to the point of being ridiculous. A $250 cleaning fee held on my credit card on top of the $25/pet/day plus a no barking policy... My poor pups were anxious for our whole stay because we took all precautions to jeep them from reacting to people passing in the hallway. My room choice on hotels.com was for 2 queen beds but when I checked in they said my reservation was for a king bed, so we paid $15/day for a rollaway cot. The other unfriendly fee was the $20/day for parking which they charged because they could. The hotel is not in a busy downtown, but in a quiet office building area of a suburban neighborhood My takeaway from staying at Brookstreet ia dobt be fooled by the per night fee shown as there are many fees that will be added to make them more expensive than the other hotel you're considering. This was our first and last stay at this hotel that's far from the action in Ottawa and will charge you enough additional fees to make the nightly fee more than reasonable for the location.
Read More
Lenard
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

L)lcArrived after 3pm and were told that room was not ready so could not check in. Was told that hotel was very full and many rooms were still not cleaned. Why are more clean staff not brought in when hotel is full up? We had a 5pm party (not in hotel. Finally got key at 4:15pm. This rush was truly unacceptable! There were many others, some with children, in the same situation. Rosemary Fremeth Age:81 Retired travel consultant
Read More
Lisa
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Gorgeous place
David
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It's a large corporate style hotel. I'm not a fanof this style of place but it was very conveniently located in Kanata if you have business there. Staff were great especially the wait staff at breakfast.
Bruce
icon-Business with Children
Business with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome place to stay. Lunch in the dining room was good and lounge. Black Gold Burger was amazing, highly recommend! Lounge has exceptional entertainment.
Jo-Anne
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a great experience. Would definitely return and highly recommend.
Number of reviews per page
20
40