Brookstreet

Hotels
9.0
/10
Exceptional
1,325 reviews

What Guests Say About Their Stay

Antonietta

10.0
/ 10
Ron was so nice! Such a nice hotel, very different than a usual chain! Definately coming back!

Julie

10.0
/ 10
Room was very nice, the heat was on and lowest it would set was 18.5, windows are able to open though which helps. Good blackout curtains. Fridge in room. Microwave at request for free to reheat food if you need it. They have a cafe too that has a coffee and breakfast sandwich for $8 and other snacks / sandwiches

Stephanie

10.0
/ 10
The room was large and spacious. The bar and restaurant were also great. We would stay here again.
In the Area
See Map
525 Legget Drive, Ottawa, Ontario, Canada, K2K 2W2

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Brookstreet Hotel - Ottawa West - Kanata Brookstreet is located in area / city Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Brookstreet

525 Legget Drive, Ottawa, Ontario, Canada, K2K 2W2
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Lobby Brookstreet
Exterior 2 Brookstreet

Discover More About Brookstreet

General


In Ottawa (Kanata)

Location


With a stay at Brookstreet in Ottawa (Kanata), you'll be within a 15-minute drive of Canadian Tire Centre and Algonquin College. This golf hotel is 14.5 mi (23.3 km) from Rideau Canal and 15.8 mi (25.5 km) from Parliament Hill.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kanata Leisure Centre and Wave Pool - 6.5 km / 4.1 mi
Landmark Cinemas Kanata - 6.8 km / 4.2 mi
Kanata Centrum Shopping Centre - 6.8 km / 4.2 mi
Wesley Clover Parks - 7.2 km / 4.5 mi
Bell Sensplex - 8.5 km / 5.3 mi
Canadian Tire Centre - 8.8 km / 5.4 mi
Andrew Haydon Park - 9.4 km / 5.8 mi
Tanger Outlets - 10.4 km / 6.5 mi
Carp Fairgrounds - 12.4 km / 7.7 mi
Diefenbunker - 12.9 km / 8 mi
Bayshore Shopping Centre - 13 km / 8.1 mi
Queensway Carleton Hospital - 13 km / 8.1 mi
Funhaven Entertainment Centre - 14.2 km / 8.8 mi
Centrepointe Theatre - 16.3 km / 10.1 mi
Algonquin College - 16.8 km / 10.4 mi

The preferred airport for Brookstreet is Ottawa International Airport (YOW) - 28.1 km / 17.4 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Ottawa? This hotel has 27986 square feet (2600 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Grab a bite to eat at the Perspectives Restaurant, a restaurant where you can take in the golf course view, or stay in and take advantage of room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 8:30 AM to 1:00 PM for a fee.

Rooms


Make yourself at home in one of the 276 guestrooms featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Brookstreet

Bar, Cafe and Lounge Brookstreet
Bar, Cafe and Lounge
Swimming Pool Brookstreet
Swimming Pool
Entertainment Facility Brookstreet
Entertainment Facility
Fitness Center Brookstreet
Fitness Center
Functional Hall Brookstreet
Functional Hall

Things to Do

  • Indoor pool
  • Entertainment for adults
  • Spa
  • Health club
  • Picnic area
  • Outdoor pool
  • Sauna

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Golf club
  • Golf
  • Golf cart
  • Golf practice
  • Golf course

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Business center

Transportation

  • Bus/truck parking
  • Limo or town car service
  • Valet parking

Food and Drinks

  • Breakfast
  • Snack bar

Nearby Facilities

  • Gift shop
  • ATM/Banking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Brookstreet

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Brookstreet
276
Number of floors in Brookstreet
18
Another facilities in Brookstreet
Indoor pool, Entertainment for adults, Spa, Health club, Picnic area

Frequently asked questions about Brookstreet

What are available facilities at Brookstreet?
There are top facilites at Brookstreet such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Brookstreet?
The standard check-in time at Brookstreet is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Brookstreet provide breakfast?
Yes, Brookstreet provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Brookstreet?
Brookstreet has a 4.5-star rating.
How many floors does Brookstreet have?
Brookstreet has 18.
See All

Brookstreet reviews and ratings

9.0
Exceptional
From 1,325 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
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Traveller Reviews Brookstreet

Number of reviews per page
20
40
Top reviews
Antonietta
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Ron was so nice! Such a nice hotel, very different than a usual chain! Definately coming back!
Christina
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, quiet room. Bed was comfy.
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Looks like a lot of dust on surfaces and walls but room was clean and comfortable . Recommended to stay in hotel overall
Denis
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A very nice hotel I go to every year. Use it mostly when taking in a Senators game. I normally rate this hotel as a 5 star, but this time it sort of missed the mark. We booked a two night stay and the fridge only had two bottles of water in it. Before heading up to our room on Friday night, we went the vending machines for some munchies but they were mostly empty except for some pop. The only answer from the front desk was an "Oh well." The following morning we had the two coffee cups, but the room did not get serviced that day, so nothing available for the following morning. Other than that a great place.
Read More
Bryson
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There was over a hour wait to check in. The line reached across the lobby. Not all check in desks were staffed.
Jonathan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good hotel
Nicolo
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A
Shaun
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pool area was not clean. People were bot showering before entering pool Not watching their kids Kids diving into the pool and not following posted rules
Elizabeth
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Na
Gordon
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great Hotel Clean spacious rooms
Julie
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very nice, the heat was on and lowest it would set was 18.5, windows are able to open though which helps. Good blackout curtains. Fridge in room. Microwave at request for free to reheat food if you need it. They have a cafe too that has a coffee and breakfast sandwich for $8 and other snacks / sandwiches
Stephanie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was large and spacious. The bar and restaurant were also great. We would stay here again.
Cody
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

was one of the worst hotel experiences I’ve had. I woke up in the morning to a very strong smell of urine coming from the bed. After checking, it became clear the urine was actually coming from the mattress itself and soaking up through the sheets. The mattress was clearly contaminated and the bedding had not been properly cleaned or checked before the room was given to a guest. Unfortunately, I only discovered this after sleeping in the bed the entire night, meaning I unknowingly slept in urine. I took photos and a video clearly showing the liquid soaking up through the sheets from the mattress. What makes this even more frustrating is how the situation has been handled. When I checked out, I specifically asked to speak with a manager and was told someone would contact me. I also sent an email with the photos and video documenting the issue. Despite that, no manager has reached out to me at all. Sleeping in a contaminated bed is completely unacceptable and a serious hygiene issue. The lack of response from management afterward is just as concerning. I hope the property takes this seriously, both in addressing the cleanliness standards and in how they respond when a guest raises a serious issue.
Read More
Bassam
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Lucas
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

fantastic. their shuttle even took me to a grocery store for distilled water for my CPAP machine. Great live music in the restaurant.
Eric
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room had fingerprints on literally every mirror and window\glass. especially the bathroom. Internet was a hassle to connect and stay connected. wasnt able to order room service. had to go in person. But the food was great. people were great. overall average in my opinion. I expected more but it was a cheaper room.
Daniel Scott
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, Friendly Staff. Provided a bus to the concert.
Joseph
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean and quiet!
Alexandre
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room
Blake
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My family and I have stayed at the Brookstreet Hotel on six different occasions over the years, and it has always been a place we’ve looked forward to visiting. Because of those consistently great experiences in the past, I felt it was important to reach out and share some concerns about our most recent stay. Prior to our arrival, my credit card had unfortunately been compromised. I called the front desk ahead of time to ask if there was any flexibility regarding the security deposit. I was told there was nothing that could be done and that a credit card was required. While I understand policies are in place for a reason, the interaction felt somewhat dismissive and set a disappointing tone before we even arrived. Upon arrival the front desk told me there was absolutely no issue putting the $200 charge on debit , which took my be surprise and upset me a little as I rushed around for 24hrs prior to get a credit card setup and activated so I could pay the deposit, which ultimately I did NOT need to do. When we checked in and arrived at our room, there were several dirty plates and room service trays sitting outside our door. I called the front desk to have them removed, but an hour later they were still there. After calling again, they were finally cleared — but only after approximately three and a half hours had passed. Later that evening we ordered room service. Unfortunately, the drinks that were delivered were not what we ordered, and the cookies we received were complet
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Brookstreet

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,325 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Brookstreet

Number of reviews per page
20
40
Top reviews
Antonietta
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Ron was so nice! Such a nice hotel, very different than a usual chain! Definately coming back!
Christina
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, quiet room. Bed was comfy.
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Looks like a lot of dust on surfaces and walls but room was clean and comfortable . Recommended to stay in hotel overall
Denis
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A very nice hotel I go to every year. Use it mostly when taking in a Senators game. I normally rate this hotel as a 5 star, but this time it sort of missed the mark. We booked a two night stay and the fridge only had two bottles of water in it. Before heading up to our room on Friday night, we went the vending machines for some munchies but they were mostly empty except for some pop. The only answer from the front desk was an "Oh well." The following morning we had the two coffee cups, but the room did not get serviced that day, so nothing available for the following morning. Other than that a great place.
Read More
Bryson
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There was over a hour wait to check in. The line reached across the lobby. Not all check in desks were staffed.
Jonathan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good hotel
Nicolo
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A
Shaun
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pool area was not clean. People were bot showering before entering pool Not watching their kids Kids diving into the pool and not following posted rules
Elizabeth
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Na
Gordon
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great Hotel Clean spacious rooms
Julie
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very nice, the heat was on and lowest it would set was 18.5, windows are able to open though which helps. Good blackout curtains. Fridge in room. Microwave at request for free to reheat food if you need it. They have a cafe too that has a coffee and breakfast sandwich for $8 and other snacks / sandwiches
Stephanie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was large and spacious. The bar and restaurant were also great. We would stay here again.
Cody
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

was one of the worst hotel experiences I’ve had. I woke up in the morning to a very strong smell of urine coming from the bed. After checking, it became clear the urine was actually coming from the mattress itself and soaking up through the sheets. The mattress was clearly contaminated and the bedding had not been properly cleaned or checked before the room was given to a guest. Unfortunately, I only discovered this after sleeping in the bed the entire night, meaning I unknowingly slept in urine. I took photos and a video clearly showing the liquid soaking up through the sheets from the mattress. What makes this even more frustrating is how the situation has been handled. When I checked out, I specifically asked to speak with a manager and was told someone would contact me. I also sent an email with the photos and video documenting the issue. Despite that, no manager has reached out to me at all. Sleeping in a contaminated bed is completely unacceptable and a serious hygiene issue. The lack of response from management afterward is just as concerning. I hope the property takes this seriously, both in addressing the cleanliness standards and in how they respond when a guest raises a serious issue.
Read More
Bassam
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Lucas
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

fantastic. their shuttle even took me to a grocery store for distilled water for my CPAP machine. Great live music in the restaurant.
Eric
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room had fingerprints on literally every mirror and window\glass. especially the bathroom. Internet was a hassle to connect and stay connected. wasnt able to order room service. had to go in person. But the food was great. people were great. overall average in my opinion. I expected more but it was a cheaper room.
Daniel Scott
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, Friendly Staff. Provided a bus to the concert.
Joseph
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean and quiet!
Alexandre
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room
Blake
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My family and I have stayed at the Brookstreet Hotel on six different occasions over the years, and it has always been a place we’ve looked forward to visiting. Because of those consistently great experiences in the past, I felt it was important to reach out and share some concerns about our most recent stay. Prior to our arrival, my credit card had unfortunately been compromised. I called the front desk ahead of time to ask if there was any flexibility regarding the security deposit. I was told there was nothing that could be done and that a credit card was required. While I understand policies are in place for a reason, the interaction felt somewhat dismissive and set a disappointing tone before we even arrived. Upon arrival the front desk told me there was absolutely no issue putting the $200 charge on debit , which took my be surprise and upset me a little as I rushed around for 24hrs prior to get a credit card setup and activated so I could pay the deposit, which ultimately I did NOT need to do. When we checked in and arrived at our room, there were several dirty plates and room service trays sitting outside our door. I called the front desk to have them removed, but an hour later they were still there. After calling again, they were finally cleared — but only after approximately three and a half hours had passed. Later that evening we ordered room service. Unfortunately, the drinks that were delivered were not what we ordered, and the cookies we received were complet
Read More
Number of reviews per page
20
40