Executive Suites Hotel Metro Vancouver

Hostess was extremely rude and would not sit us after we explained we were early before it closed and was waiting for 10 min with no help.

Clean room nice staff

Staff were amazing

호텔 레스토랑이 괜찮았어요. 직원들 모두 친절하셨어요 청소하시는 분이 4일 아침마다 노크두번후에 바로 들어와서 좀 많이 놀랬어요.. 마지막날은 방해금지를 달아서 괜찮았아요

Staffs great, rooms are clean, pool is great! 3rd time staying here would recommend it to anyone if you’re wanting a budget friendly option!

Staff was very helpful and rooms were maintained well.. there were mosquitoes in the room when we arrived, and no ventilation in the seating area. Overall, ok experience.

Sheets were dirty and despite calling down to ask for replacements none came in the 4.5hrs before we left for an event. Had to stop by the desk on the way back where we were given one sheet not a set. I've stayed here a few times and its been fine otherwise. Mid range hotel in a convenient area

Great staff, clean space, easy location. This is my second time there. When in Van, this is where I will always stay.

The hotel was in a nice location and walkable to the sky train and a grocery store. The kitchen was poorly stocked and hard to actually use. Rooms were dated and the air conditioning was only in the bedroom so for the other bed to stay cool the door to the bedroom had to stay open which defeated the purpose of 2 rooms. Lighting in the living room was poor as well. The pull out bed was quite dated and ok for the kids but not great.

The check-in and room service staff were fantastic. Made for a really comfortable stay. Thanks everyone!

I booked this hotel based on the positive reviews, but unfortunately, my experience was the complete opposite. From the moment we arrived, it felt like we were being treated as though the staff were doing us a favor instead of welcoming paying guests. One morning, as we were leaving for our activities, room service came to clean the room. We witnessed the housekeeper simply making the bed without changing the sheets and washing the glasses in the kitchenette in front of us before leaving. That immediately raised concerns about the cleanliness standards. Later that evening, I noticed my Apple Watch was no longer on the charging dock. At first, I assumed I had misplaced it and thought it might be be in my suitcase or among my belongings. The next morning, while packing to check out early, I realized it was definitely missing. I can’t say what happened to the watch, but it disappeared during my stay, and that completely ruined what should have been a relaxing trip. It is extremely disappointing to leave a hotel feeling like you can’t trust that your belongings are safe. I’ve stayed in many hotels over the years and have never experienced anything like this. It’s sad that in 2026, at a hotel in Vancouver, Canada, an experience like this can leave guests questioning the hotel’s standards and trustworthiness. Sadly, I cannot recommend this hotel based on my experience. If you choose to stay here, I would advise keeping your valuables with you at all times.

Building looks old.

Rooms were clean and fully stocked. Staff were very friendly and helpful. The food ordered from Aqua was good. The grandkids loved the pool and hot tub. My fourth stay at the Executive Suites Burnaby. Will return again as the location is perfect for my needs.

Staff

good location. i only wish breakfast was included. friendly staff.

The hotel was very clean, and the towels and bed linens were fresh. The room was a bit dated and could use some modernization. It was quite noisy in the morning due to the cleaning staff. Overall, I had a great experience, especially because they allowed me a late checkout, which I really appreciated.

Very clean, super comfy beds, SUPER clean room, easy to check-in/out. Staff was courteous and friendly! Thank you! Highly recommend this hotel

Very clean. Daughter loved the heated outdoor pool. Kind staff. I would recommend a room that looks south. My daughter slept on the fold out couch but there is a glass block window into the hallway that lets in a lot of light at night, even with the blinds closed.

Checked in and my toilet didn’t work—didn’t find out until the morning as I had a long drive. Had to get maintenance. Then after the “fix” my toilet still didn’t flush half the time. Not a huge fan of staying in a place like that and probably will choose somewhere else next time. But the woman who checked me in remembered me from last year which was very impressive and very nice.

GPS let us to the back and it was confusing and we thought we were lost as the pictures didn't match the back. Otherwise friendly staff and beautiful room