이그제큐티브 스위트 호텔 메트로 밴쿠버

출장으로 6박 했습니다. 최신건물은 아니나 청소는 매일 깨끗하게 해줬고 프론트도 친절했습니다. 룸에 전자렌지와 식기들이 있어서 간단한 것도 해먹을 수 있습니다. 전반적으로 만족합니다

The check-in female staff was so unkind and the worst. The hotel seems to have run out of quality because of the female staff

Great staff and clean room

Good place to stay if you're on business and don't want to spend a ton of money very average if it's for a holiday front desk, staff are nice

Very disappointed with our stay at the Executive Suites Burnaby May.01.26 for 2nights. The experience was far from family-friendly and left us extremely upset. The pool hours and rules were not clearly posted, yet the manager yelled at us in front of our family and other guests to get out of the pool instead of handling the situation professionally. To make matters worse, one of the cleaning staff accidentally pinched my toddler’s finger in a door, causing injury and a lot of distress. What was most upsetting is that the situation still has not been properly addressed or followed up on by management. We expected much better customer service, communication, and care for guest safety. Unfortunately, this was a very negative experience overall.

The room was great and the bed was very comfortable! I'm also such a huge fan of having silverware in the room (rather than using wooden disposable cutlery). The fitness room is a little dated though and could certainly use an update.

Great location great service

Pas rester longtemps mais c’était très bien

Restaurant closed at 9pm and the place is pretty dated tor the price.

Great stay!

Had a great time! The room was clean, and well kept

I was very disappointed with my experience. The front desk employee was unpleasant and came across as rude, which is not what I expect when staying at a hotel. Additionally, I do not understand why, as a guest, I am required to pay for parking. I specifically chose this hotel based on the availability of parking, and at no point during the reservation process was it mentioned that parking or breakfast would incur additional charges. This lack of transparency is frustrating and does not reflect well on the overall experience.

We only have breakfast one day but it was fresh and great

The hotel is very dated but well maintained. Our room on the 3rd floor smelt very musty/moldy so that was off putting and unfortunate because the room was great otherwise.

Air conditioner very loud. No security lock on sliding doors to be able to keep it open instead of air conditioner. Couch area is very small and dark, no window. We used the couch bed and was difficult to rearrange the furniture to make it work.

Staffs are helpful and check in was smooth.

Spacious. Everything we need!

Unfortunately booked in the wrong place. Thought I was booking in the Executive Plaza. This place was clean but outdated for sure.

Great

The room was clean and above expectations.