Hotel Port Royal

Hotels
9.2
/10
Exceptional
2,117 reviews

What Guests Say About Their Stay

Shari

10.0
/ 10
The rooms were spotless, staff very friendly and helpful. The kitchenette ws perfect.

Hope

10.0
/ 10
Very helpful and courteous staff, clean and great breakfasts in the restaurant. Completely enjoyed our stay and appreciated thier help with our odd check in and check out times.

Sheila

10.0
/ 10
The staff were really friendly. The amenities were great and we really liked the location very walkable, although a steep walk up the hill! Loved the bottle of bubbly too!
In the Area
See Map
144, rue Saint-Pierre, Québec, Capitale-Nationale, Canada, G1K 8N8

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Port Royal is a hotel is located at Quebec . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Port Royal

144, rue Saint-Pierre, Québec, Capitale-Nationale, Canada, G1K 8N8
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Location


Hotel Port Royal is a hotel is located at Quebec .

About Hotel Port Royal

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Port Royal exclusively for you.

Hotel Port Royal is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Port Royal.

All facilities in Hotel Port Royal

Others Hotel Port Royal
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

General

  • Reception hall
  • Fireplace in lobby
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Shops
  • Marina

Connectivity

  • Free WiFi

Business Facilities

  • Computer station

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel Port Royal

Important Note
  • Fee for cooked-to-order breakfast: approximately CAD 24.15 for adults and CAD 24.15 for children
  • Self parking fee: CAD 25 per day
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Port Royal
76
Number of floors in Hotel Port Royal
3
Another facilities in Hotel Port Royal
Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service

Frequently asked question in Hotel Port Royal

What are available facilities at Hotel Port Royal?
There are top facilites at Hotel Port Royal such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Port Royal?
The standard check-in time at Hotel Port Royal is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Hotel Port Royal provide breakfast?
Yes, Hotel Port Royal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Port Royal?
Hotel Port Royal is a 4.0-star hotel.
How many floors does Hotel Port Royal have?
Hotel Port Royal has 3 floors.
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More Reviews from Other Guests in Hotel Port Royal

Overall Ratings & Reviews Hotel Port Royal

Traveloka (1)
Other sources (2,116)
9.2
Exceptional
From 2,116 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Port Royal

Number of reviews per page
20
40
Top reviews
Shari
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were spotless, staff very friendly and helpful. The kitchenette ws perfect.
Jill
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff at the front desk were pleasant and helpful. The Louise restaurant was very good. The bathroom in our room was updated and four star, but the room bed and furniture could have been updated and was about a three star. A good experience overall. Good location
Hope
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very helpful and courteous staff, clean and great breakfasts in the restaurant. Completely enjoyed our stay and appreciated thier help with our odd check in and check out times.
Barry
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean not sure when housekeeping gets done but for our 3 night stay our room wasn't serviced was offered at 4:00pm one day but refused because i was sleeping most places do it in the morning. Otherwise I'd stay there again
Salvatore
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel’s location is excellent and the staff were friendly and helpful. Our room was facing a gas station and above the trash storage area so it was quite noisy at times but no fault of the hotel. Room was spacious and clean. Bed was extremely comfortable. Beautiful hotel.
Sheila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were really friendly. The amenities were great and we really liked the location very walkable, although a steep walk up the hill! Loved the bottle of bubbly too!
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The only criticism is that there was not a lot of parking. Besides that the hotel is excellent. The staff were wonderful, the room was large and very comfortable, and the location was great.
Jocelyn
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

C’est le prix d’un 4 étoiles mais avec des prestations d’un 3 étoiles. Ameublement défraichi, produits de soins personnels sont très basiques, chauffage et thermostat à l’ancienne. Peut-être bien dans les années 90. On montre des photos du mur de pierres et c’est un des seuls points positifs avec sa situation dans le vieux-Québec. Très décevant. Nous y retournerions pas.
Read More
Pamela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was polite and very helpful. The room was very clean and spacious and the attached restaurant and bar were great with delicious food.
Anne
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My room was located in Building B which was across the street from the hotel itself. Building B is shared between different businesses and does not feel like a hotel. The restaurant, lobby, water, bell hop services, etc is all a walk away. The room itself was basic- a bed, desk, chair, small TV and bathroom. I was disappointed that there wasn't a mini fridge or any waters in the room. The heat in my room did not work the first night and the temperature was below 0. They sent someone over quickly to try and fix it. The blankets on the bed were not warm enough for the weather outside. The bathroom had a strong smell of sewage coming from the drains. I called the front desk many times but was always sent to voicemail. After leaving a message, no one returned my call. I ended up checking out of the hotel a day early.
Read More
Celeste
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I did not have breakfast but had two meals at Louise, which was fabulous
Maria Jose
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful family stayed with our 2 little girls. We visited during first week of December and the whole experience was amazing. Hotel was well located close to everything. Hotel personnel were very and helpful. Our room with 2 beds on a building across the street was cozy and had everything we need it . Parking was easy to park and paid extra usd $28 with tax included for each night. Breakfast we paid usd $65 for 3 breakfasts.
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Fatima
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The costumer service was great and the environment was everything. Loved my stay here
Vickie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We didn't eat the breakfast
Debra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I honestly don’t know if we were given a room upgrade, but the room was excellent. There was lots of space & I love the heated floors in the bathroom. We didn’t end up eating at the hotel, but there are many restaurants in the area. The staff was lovely & the location is good. Everything is within close proximity although going up the hill to upper town could be challenging for some. We were more concerned about coming down safely as the streets are at quite an incline & were icy. The view from my room was also lovely. I’d definitely stay here again!
Read More
Jarrod
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The good: The restaurant staff at the hotel tavern was top-notch. We ate there for dinner once and had coffee and cappuccinos every morning. My son did get a breakfast plate, and everything was outstanding. The beds in building B suites were comfortable. The bathroom was also very nice, as others have pointed out. The Bad: Our room stopped working 5 or 6 times. As we were in a different building, it was a bit of an annoyance. This would not stop me from staying here again.
Read More
Domenic
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Expected more for the price
Luc
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff service
Carolyn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First of all, we had no idea we were supposed to get sparkling wine and an upgrade. This was not mentioned or offered to us. Front desk personnel were helpful, but they were students from France who didn't know the area, not ideal for informing guests. Breakfast was not included and with only 6 breakfast choices all at CAN $23 without a beverage, we opted not to eat there. You can't even just order a coffee or some eggs a la carte. Shower was extremely difficult to operate with two complicated knobs and an impractical cubicle with no door. Bed was ok but on the firm side. The area is good for walking to area attractions. I would not stay here again. It supposedly has 4 stars but it feels more like a 3 star.
Read More
Trevor
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall great location.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Port Royal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Port Royal

Traveloka (1)
Other sources (2,116)
9.2
Exceptional
From 2,116 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Port Royal

Number of reviews per page
20
40
Top reviews
Shari
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were spotless, staff very friendly and helpful. The kitchenette ws perfect.
Jill
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff at the front desk were pleasant and helpful. The Louise restaurant was very good. The bathroom in our room was updated and four star, but the room bed and furniture could have been updated and was about a three star. A good experience overall. Good location
Hope
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very helpful and courteous staff, clean and great breakfasts in the restaurant. Completely enjoyed our stay and appreciated thier help with our odd check in and check out times.
Barry
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean not sure when housekeeping gets done but for our 3 night stay our room wasn't serviced was offered at 4:00pm one day but refused because i was sleeping most places do it in the morning. Otherwise I'd stay there again
Salvatore
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel’s location is excellent and the staff were friendly and helpful. Our room was facing a gas station and above the trash storage area so it was quite noisy at times but no fault of the hotel. Room was spacious and clean. Bed was extremely comfortable. Beautiful hotel.
Sheila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were really friendly. The amenities were great and we really liked the location very walkable, although a steep walk up the hill! Loved the bottle of bubbly too!
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The only criticism is that there was not a lot of parking. Besides that the hotel is excellent. The staff were wonderful, the room was large and very comfortable, and the location was great.
Jocelyn
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

C’est le prix d’un 4 étoiles mais avec des prestations d’un 3 étoiles. Ameublement défraichi, produits de soins personnels sont très basiques, chauffage et thermostat à l’ancienne. Peut-être bien dans les années 90. On montre des photos du mur de pierres et c’est un des seuls points positifs avec sa situation dans le vieux-Québec. Très décevant. Nous y retournerions pas.
Read More
Pamela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was polite and very helpful. The room was very clean and spacious and the attached restaurant and bar were great with delicious food.
Anne
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My room was located in Building B which was across the street from the hotel itself. Building B is shared between different businesses and does not feel like a hotel. The restaurant, lobby, water, bell hop services, etc is all a walk away. The room itself was basic- a bed, desk, chair, small TV and bathroom. I was disappointed that there wasn't a mini fridge or any waters in the room. The heat in my room did not work the first night and the temperature was below 0. They sent someone over quickly to try and fix it. The blankets on the bed were not warm enough for the weather outside. The bathroom had a strong smell of sewage coming from the drains. I called the front desk many times but was always sent to voicemail. After leaving a message, no one returned my call. I ended up checking out of the hotel a day early.
Read More
Celeste
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I did not have breakfast but had two meals at Louise, which was fabulous
Maria Jose
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful family stayed with our 2 little girls. We visited during first week of December and the whole experience was amazing. Hotel was well located close to everything. Hotel personnel were very and helpful. Our room with 2 beds on a building across the street was cozy and had everything we need it . Parking was easy to park and paid extra usd $28 with tax included for each night. Breakfast we paid usd $65 for 3 breakfasts.
Read More
Fatima
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The costumer service was great and the environment was everything. Loved my stay here
Vickie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We didn't eat the breakfast
Debra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I honestly don’t know if we were given a room upgrade, but the room was excellent. There was lots of space & I love the heated floors in the bathroom. We didn’t end up eating at the hotel, but there are many restaurants in the area. The staff was lovely & the location is good. Everything is within close proximity although going up the hill to upper town could be challenging for some. We were more concerned about coming down safely as the streets are at quite an incline & were icy. The view from my room was also lovely. I’d definitely stay here again!
Read More
Jarrod
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The good: The restaurant staff at the hotel tavern was top-notch. We ate there for dinner once and had coffee and cappuccinos every morning. My son did get a breakfast plate, and everything was outstanding. The beds in building B suites were comfortable. The bathroom was also very nice, as others have pointed out. The Bad: Our room stopped working 5 or 6 times. As we were in a different building, it was a bit of an annoyance. This would not stop me from staying here again.
Read More
Domenic
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Expected more for the price
Luc
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff service
Carolyn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First of all, we had no idea we were supposed to get sparkling wine and an upgrade. This was not mentioned or offered to us. Front desk personnel were helpful, but they were students from France who didn't know the area, not ideal for informing guests. Breakfast was not included and with only 6 breakfast choices all at CAN $23 without a beverage, we opted not to eat there. You can't even just order a coffee or some eggs a la carte. Shower was extremely difficult to operate with two complicated knobs and an impractical cubicle with no door. Bed was ok but on the firm side. The area is good for walking to area attractions. I would not stay here again. It supposedly has 4 stars but it feels more like a 3 star.
Read More
Trevor
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall great location.
Number of reviews per page
20
40