The Castle at Swan Lake

The staff was friendly and helpful. Nice clean rooms . The restaurant there is a fantastic place to eat, great atmosphere.

We had a great stay! The room was beautiful with a comfortable bed, a lovely view, and a full kitchen that made it feel like home. The staff were friendly and very helpful throughout our visit. Would definitely stay here again.

Very clean and fresh. A bit of noise from the nearby highway was not unexpected. No complaints at all. I’d stay there again.

Such a beautiful hotel with well stocked, clean, comfy, rooms and amazing staff. Great view, beautiful outdoor hot tub, and the summer pool would be a blast.

All around great place to stay. Friendly staff. Immaculate, quiet , spacious , cozy. Bed is more comfortable than mine at home. Location with lake view is great. Big windows . Of course if doors open can head traffic but it’s winter. My doors are closed ☺️. I think most of us are our in day anyways.

Super friendly staff

Bathroom was awful. Sink they have there is a joke Sits way too high. Shower didn’t work. Really hard to turn on and when it did it barely dribbled out. Told the front desk this first morning and he said they would look at it but nothing was fixed or communicated to us. So no shower at all the second morning for us. Terrible experience. And only three Kueriug coffee pods for two days. Nothing refreshed after the first night.

Friendly staff, room was great !

Amazing

Everything was great. Hot tub could be hotter- but no complaints. Thank you

Great room and excellent service!

Staff were courteous.

Clean and convenient

Beautiful view from the balcony. Suite was beautiful. Very roomy and kitchen was great. Bed was very comfortable. Will stay there again when visiting family.

Awesome rooms

Absolutely wonderful place to stay.

Yes

The suite was excellent - very clean and fully supplied for a 4 night stay. Parking was a bit tricky to navigate to suite location, especially due to weather at the time. Kind of a rock and a hard place situation.

Wonderful stay! We felt like royalty in suite 208, and our dog loved it too. Spacious, cozy and 99% clean (we did find hair stuck to the shower wall that wasn’t ours). Hot tub was fun in the snow, full kitchen was incredible and the bed…so huge and comfortable! Really nice staff and great vibes. We will be back

I would give this hotel 10 stars if I could! I arrived early evening for my 1 night stay- I had booked a king suite, which I had stayed in before and enjoyed it. I was greeted by a friendly staff member who checked me in. To my delight and surprise, I was upgraded to the PENTHOUSE suite! I couldn't believe it! The elevator went directly into my suite - I mean can you say posh or what?! The room was spacious and spotless, with soaring ceilings, a nice kitchen, a huge bathroom with a walk in shower, separate tub, separate toilet, and its own large king bedroom. You could head down the stairs directly to the hot tub. I even got a welcome bottle of wine! How fantastic! I can not express how grateful I was to have this upgrade of all upgrades - the Kelowna hotel I had stayed in the weekend before was a total disaster, with extra loud guests, a room that smelled like pee, stale sheets, and several things that were broken in the room. And this is a well known chain hotel where I normally have an excellent stay. I will always recommend The Castle at Swan lake to anyone - you get treated like royalty. Thank you so much for the wonderful stay!