The Castle at Swan Lake

Hotels
9.2
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Sherly V. W.

10.0
/ 10
I had most pleasant stay here, thank you for upgraded our room. I would highly recommend this hotel to everyone.

Kevin

10.0
/ 10
Beautiful view from the balcony. Suite was beautiful. Very roomy and kitchen was great. Bed was very comfortable. Will stay there again when visiting family.

Rod

10.0
/ 10
Wonderful stay! We felt like royalty in suite 208, and our dog loved it too. Spacious, cozy and 99% clean (we did find hair stuck to the shower wall that wasn’t ours). Hot tub was fun in the snow, full kitchen was incredible and the bed…so huge and comfortable! Really nice staff and great vibes. We will be back

Shantelle

10.0
/ 10
I would give this hotel 10 stars if I could! I arrived early evening for my 1 night stay- I had booked a king suite, which I had stayed in before and enjoyed it. I was greeted by a friendly staff member who checked me in. To my delight and surprise, I was upgraded to the PENTHOUSE suite! I couldn't believe it! The elevator went directly into my suite - I mean can you say posh or what?! The room was spacious and spotless, with soaring ceilings, a nice kitchen, a huge bathroom with a walk in shower, separate tub, separate toilet, and its own large king bedroom. You could head down the stairs directly to the hot tub. I even got a welcome bottle of wine! How fantastic! I can not express how grateful I was to have this upgrade of all upgrades - the Kelowna hotel I had stayed in the weekend before was a total disaster, with extra loud guests, a room that smelled like pee, stale sheets, and several things that were broken in the room. And this is a well known chain hotel where I normally have an excellent stay. I will always recommend The Castle at Swan lake to anyone - you get treated like royalty. Thank you so much for the wonderful stay!
In the Area
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7905 Greenhow Road, Regional District of North Okanagan, British Columbia, Canada, V1B 3S2

Main Facilities

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Restaurant
Swimming Pool
Parking
WiFi
Elevator
The Castle at Swan Lake is a hotel is located at Regional District of North Okanagan.
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What's around The Castle at Swan Lake

7905 Greenhow Road, Regional District of North Okanagan, British Columbia, Canada, V1B 3S2
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Location


The Castle at Swan Lake is a hotel is located at Regional District of North Okanagan.

About The Castle at Swan Lake

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from The Castle at Swan Lake exclusively for you.

The Castle at Swan Lake is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Castle at Swan Lake is the right place to stay.

All facilities in The Castle at Swan Lake

Others The Castle at Swan Lake
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Things to Do

  • Beach umbrella
  • Hot tub
  • Picnic area
  • Garden
  • Barbecue
  • Outdoor pool
  • Pool sun loungers

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Front desk
  • Laundry service

Public Facilities

  • Others
  • Restaurant
  • Elevator

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Bus/truck parking

In-room Facilities

  • TV

Sports and Recreations

  • Game room

Accommodation Policy & General Information in The Castle at Swan Lake

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 25 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Property is located on a hill and guests with mobility issues may find accessibility limited.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
16:00 - 22:30
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 22:30 - to 11:00
Available rooms at The Castle at Swan Lake
44
Number of floors in The Castle at Swan Lake
2
Another facilities in The Castle at Swan Lake
Beach umbrella, Hot tub, Picnic area, Garden, Barbecue

Frequently asked question in The Castle at Swan Lake

What are available facilities at The Castle at Swan Lake?
There are top facilites at The Castle at Swan Lake such as Restaurant, Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Castle at Swan Lake?
The standard check-in time at The Castle at Swan Lake is starting from 16:00 - 22:30 while the latest check-out time is at Before 11:00
What is the star rating of The Castle at Swan Lake?
The Castle at Swan Lake is a 3.5-star hotel.
How many floors does The Castle at Swan Lake have?
The Castle at Swan Lake has 2 floors.
How many rooms are available at The Castle at Swan Lake?
The Castle at Swan Lake has 44 rooms in total.
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More Reviews from Other Guests in The Castle at Swan Lake

9.2
Exceptional
From 999 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews The Castle at Swan Lake

Number of reviews per page
20
40
Top reviews
Susan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were courteous.
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and convenient
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful view from the balcony. Suite was beautiful. Very roomy and kitchen was great. Bed was very comfortable. Will stay there again when visiting family.
steven
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Awesome rooms
Marian
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Absolutely wonderful place to stay.
Glenn
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Norman
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The suite was excellent - very clean and fully supplied for a 4 night stay. Parking was a bit tricky to navigate to suite location, especially due to weather at the time. Kind of a rock and a hard place situation.
Rod
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful stay! We felt like royalty in suite 208, and our dog loved it too. Spacious, cozy and 99% clean (we did find hair stuck to the shower wall that wasn’t ours). Hot tub was fun in the snow, full kitchen was incredible and the bed…so huge and comfortable! Really nice staff and great vibes. We will be back
Shantelle
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I would give this hotel 10 stars if I could! I arrived early evening for my 1 night stay- I had booked a king suite, which I had stayed in before and enjoyed it. I was greeted by a friendly staff member who checked me in. To my delight and surprise, I was upgraded to the PENTHOUSE suite! I couldn't believe it! The elevator went directly into my suite - I mean can you say posh or what?! The room was spacious and spotless, with soaring ceilings, a nice kitchen, a huge bathroom with a walk in shower, separate tub, separate toilet, and its own large king bedroom. You could head down the stairs directly to the hot tub. I even got a welcome bottle of wine! How fantastic! I can not express how grateful I was to have this upgrade of all upgrades - the Kelowna hotel I had stayed in the weekend before was a total disaster, with extra loud guests, a room that smelled like pee, stale sheets, and several things that were broken in the room. And this is a well known chain hotel where I normally have an excellent stay. I will always recommend The Castle at Swan lake to anyone - you get treated like royalty. Thank you so much for the wonderful stay!
Read More
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very well equipped Nicely furnished Clean and quiet Was a great 4 night stay
Marty
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice views—-well appointed, extremely clean with no carpet! Woohoo
Albert & Athena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Had a nice stay while passing through Vernon after a road trip back from Calgary for a car purchase. My wife and I enjoyed a comfortable night here before continuing our journey home. A convenient stop and exactly what we needed for the night!
Richard
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Was everything that the high rating claimed to be. Really enjoyed our room and stay.
Warren
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Friendly staff
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Quick and friendly check in. Nice rooms, great for some seperation with 2 beds and 2 baths. Second time here and we will be back.
Justin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We really enjoyed our stay. The kitchen was helpful to have and the hot tub was a really nice place to hang out into the night.
Mike
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great accommodations supported by outstanding staff. The suites are roomy, well equipped and clean. We will definitely stay here again.
Vincent
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We were supposed to be VIP. Other than a bottle of wine there was nothing else that made us feel VIP. Our room was located beside the storage room, so we would hear room service come and go with their big bin. Additionally, the vents from the kitchen were right by our window and we could smell the fumes coming into our room. The staff was very friendly and the room was clean and big enough, but these two things definitely made our stay average.
Read More
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Quiet, great staff, and a perfect room for me and my partner.
Donald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We were upgraded to a large penthouse suite. It was clean and well appointed. We went to the Castle restaurant for dinner. It was excellent. I would highly recommend both the hotel and restaurant
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 The Castle at Swan Lake

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 999 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Castle at Swan Lake

Number of reviews per page
20
40
Top reviews
Susan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were courteous.
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and convenient
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful view from the balcony. Suite was beautiful. Very roomy and kitchen was great. Bed was very comfortable. Will stay there again when visiting family.
steven
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Awesome rooms
Marian
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Absolutely wonderful place to stay.
Glenn
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Norman
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The suite was excellent - very clean and fully supplied for a 4 night stay. Parking was a bit tricky to navigate to suite location, especially due to weather at the time. Kind of a rock and a hard place situation.
Rod
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful stay! We felt like royalty in suite 208, and our dog loved it too. Spacious, cozy and 99% clean (we did find hair stuck to the shower wall that wasn’t ours). Hot tub was fun in the snow, full kitchen was incredible and the bed…so huge and comfortable! Really nice staff and great vibes. We will be back
Shantelle
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I would give this hotel 10 stars if I could! I arrived early evening for my 1 night stay- I had booked a king suite, which I had stayed in before and enjoyed it. I was greeted by a friendly staff member who checked me in. To my delight and surprise, I was upgraded to the PENTHOUSE suite! I couldn't believe it! The elevator went directly into my suite - I mean can you say posh or what?! The room was spacious and spotless, with soaring ceilings, a nice kitchen, a huge bathroom with a walk in shower, separate tub, separate toilet, and its own large king bedroom. You could head down the stairs directly to the hot tub. I even got a welcome bottle of wine! How fantastic! I can not express how grateful I was to have this upgrade of all upgrades - the Kelowna hotel I had stayed in the weekend before was a total disaster, with extra loud guests, a room that smelled like pee, stale sheets, and several things that were broken in the room. And this is a well known chain hotel where I normally have an excellent stay. I will always recommend The Castle at Swan lake to anyone - you get treated like royalty. Thank you so much for the wonderful stay!
Read More
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very well equipped Nicely furnished Clean and quiet Was a great 4 night stay
Marty
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice views—-well appointed, extremely clean with no carpet! Woohoo
Albert & Athena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Had a nice stay while passing through Vernon after a road trip back from Calgary for a car purchase. My wife and I enjoyed a comfortable night here before continuing our journey home. A convenient stop and exactly what we needed for the night!
Richard
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Was everything that the high rating claimed to be. Really enjoyed our room and stay.
Warren
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Friendly staff
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Quick and friendly check in. Nice rooms, great for some seperation with 2 beds and 2 baths. Second time here and we will be back.
Justin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We really enjoyed our stay. The kitchen was helpful to have and the hot tub was a really nice place to hang out into the night.
Mike
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great accommodations supported by outstanding staff. The suites are roomy, well equipped and clean. We will definitely stay here again.
Vincent
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We were supposed to be VIP. Other than a bottle of wine there was nothing else that made us feel VIP. Our room was located beside the storage room, so we would hear room service come and go with their big bin. Additionally, the vents from the kitchen were right by our window and we could smell the fumes coming into our room. The staff was very friendly and the room was clean and big enough, but these two things definitely made our stay average.
Read More
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Quiet, great staff, and a perfect room for me and my partner.
Donald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We were upgraded to a large penthouse suite. It was clean and well appointed. We went to the Castle restaurant for dinner. It was excellent. I would highly recommend both the hotel and restaurant
Number of reviews per page
20
40