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Nice location clean room & friendly staff

Lovely room and suite wish we could have stayed longer

Only complaint was the noise level from the highway. Non stop

Bring your own kettle!

Have been here twice now. Overall a nice place to stay!

We had a wonderful stay! The staff throughout our stay were so friendly and accommodating. We had a small noise complaint in which they handled promptly. Beds were so comfortable. Huge suite! We were able to use the outdoor hot tub, my only complaint is that it could use a good cleaning but it was amazing regardless. We will be back soon!

The staff was very friendly and overall our experience was quite good. The only issue we had was a strange smelling washroom upstairs in our suite that never went away. I appreciated that the staff told us all about the amenities when we arrived and checked to make sure our stay went well.

It was very clean and we enjoyed having a kitchen.

April 2026 Stayed in room 110. Wow was really nice full set up kitchen. The layout was great nice clean and the living area with couch chair and kitchen to the side were a surprise. Next visit will plan on using the full supplied kitchen

What a surprise. I wish I had more than just 1 night.

Beautiful room and lovely comfortable bed. Staff was friendly and helpful.

Nice

So loved the room. Great balcony. Great location restaurant was amazing. I am a local tourist and totally in love with this hotel

nice place to come back

We were so pleasantly surprised at the property! The staff was exceptionally nice and helpful.

Our room was very clean. Housekeeping staff were very friendly and ensured we had everything we needed. Kitchen was well supplied. Water pressure was not wonderful but otherwise everything was great.

The property was on hill overlooking swan lake or inside to the pool and hot tub. The kitchen was well stocked, comfortable bed and furniture. It was a really nice place, staff were friendly and available to help. If you needed extra amenities, staff helped out. My only issue was it was hard to get hot water in shower or bath, it was very warm just not hot.

This is such a great place to stay. The interior might look a bit dated but you can tell the staff and owners take such pride in everything. We arrived very late due to issues on the roads but had no problems checking in via phone then the super friendly security guard helped us with room keys etc once we arrived. We booked a dog friendly room and I was kind of shocked by how clean it was. I’ve stayed in numerous dog friendly rooms in various hotels and this was the cleanest by far…the couch had zero stains and had been fully vacuumed prior to our arrival and there was no dog smell or evidence anywhere. The bedrooms (both in the loft and downstairs) don’t have any doors so just make sure you’re comfortable with the people you’re traveling with. The baths in the room were lovely too! Had a wonderful bath before bed most nights. Great place and will definitely return on our next visit to Vernon!

Cara-Dee was so friendly and welcoming. room was nice but the lights from outside are so bright when trying to sleep, the blinds seemed to make things worse.

We recently stayed at this hotel and had a bit of a mixed experience. On the positive side, the rooms were fairly clean, comfortable, and well-appointed. Unfortunately, there were a couple of downsides. The water pressure was very poor, which made it difficult to fully enjoy the stay. More concerning, however, was our interaction with the hotel’s operations manager. We had guests over for a bit to enjoy dinner in our room. The operations manager came to our room 3x to complain about the noise, and instead of handling the situation professionally, the manager approached us in an aggressive and inappropriate manner. The interaction escalated to the point where she was swearing at us, which was completely unacceptable and unprofessional.