Europa Gatwick Hotel

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6.2
Pleasant
1,003 reviews

What Guests Say About Their Stay

David

10.0
/ 10
Enjoyable and perfect. Great breakfast in morning would Rey at time of writing 9.99

Megan

10.0
/ 10
The room was basic but had everything we needed and was clean. Staff at the desk were friendly and helpful. There was loads of parking even though events were on

Tracy

10.0
/ 10
Listen! It's not The Ritz, but then neither is the price. For what we paid I couldn't have been happier. It's clean, you have everything you need. The food was good. We didn't get to make use of the spa unfortunately. But that's just gives me an excuse to return! Yes it needs a little update in places, but I feel it just added to the charming the place.
In the Area
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Balcombe Road, Maidenbower, Crawley, West Sussex, England, RH10 7ZR

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Europa Gatwick Hotel & Spa Europa Gatwick Hotel is located in area / city Crawley. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Europa Gatwick Hotel

Balcombe Road, Maidenbower, Crawley, West Sussex, England, RH10 7ZR
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Lobby Europa Gatwick Hotel
Exterior 2 Europa Gatwick Hotel

Discover More About Europa Gatwick Hotel

General
In Crawley (Maidenbower)

Location
Located in Crawley (Maidenbower), Europa Gatwick Hotel is within a 5-minute drive of Worth St. Nicholas' Church and Manor Royal Business Park. This hotel is 15 mi (24.2 km) from South Downs National Park and 15.9 mi (25.6 km) from Surrey Hills.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Worth St. Nicholas' Church - 0.8 km / 0.5 mi
High Weald - 1.3 km / 0.8 mi
Tilgate Park - 2.6 km / 1.6 mi
Hawth Theatre - 3 km / 1.9 mi
Tulley's Farm - 3.5 km / 2.1 mi
County Mall Shopping Centre - 3.9 km / 2.4 mi
Manor Royal Business Park - 4.1 km / 2.5 mi
Crawley Town Hall - 4.1 km / 2.6 mi
Broadfield Stadium - 4.1 km / 2.6 mi
K2 Crawley Leisure Center - 4.1 km / 2.6 mi
St. John the Baptist Church - 4.2 km / 2.6 mi
Crawley Museum - 4.4 km / 2.7 mi
Cineworld Crawley - 4.7 km / 2.9 mi
Ardingly Reservoir - 6.8 km / 4.2 mi
High Beeches Garden - 6.8 km / 4.2 mi

The nearest airports are:
Gatwick Airport (LGW) - 7.2 km / 4.5 mi
Heathrow Airport (LHR) - 73.3 km / 45.5 mi
London City Airport (LCY) - 81 km / 50.3 mi
Farnborough (FAB) - 78.5 km / 48.8 mi

Facilities
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.

Business Facilities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 7:30 AM to 10 AM for a fee.

Rooms
Make yourself at home in one of the 246 guestrooms. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided on request.

All facilities in Europa Gatwick Hotel

Swimming Pool Europa Gatwick Hotel
Swimming Pool
Entertainment Facility Europa Gatwick Hotel
Entertainment Facility
Fitness Center Europa Gatwick Hotel
Fitness Center
Functional Hall Europa Gatwick Hotel
Functional Hall
Common Space Europa Gatwick Hotel
Common Space

Transportation

  • Bus/truck parking

Things to Do

  • TV lounge
  • Indoor pool
  • Garden
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Fireplace in lobby
  • Parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Conference rooms

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Europa Gatwick Hotel

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Europa Gatwick Hotel
246
Number of floors in Europa Gatwick Hotel
3
Another facilities in Europa Gatwick Hotel
Bus/truck parking, TV lounge, Indoor pool, Garden, Sauna

Frequently asked question in Europa Gatwick Hotel

What are available facilities at Europa Gatwick Hotel?
There are top facilites at Europa Gatwick Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Europa Gatwick Hotel?
The standard check-in time at Europa Gatwick Hotel is starting from From 16:00 while the latest check-out time is at Before 10:00
Does Europa Gatwick Hotel provide breakfast?
Yes, Europa Gatwick Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Europa Gatwick Hotel?
Europa Gatwick Hotel is a 3.0-star hotel.
How many floors does Europa Gatwick Hotel have?
Europa Gatwick Hotel has 3 floors.
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More Reviews from Other Guests in Europa Gatwick Hotel

6.2
Pleasant
From 1,003 reviews
Cleanliness

6.4

Room Comfort

5.8

Service and Facilites

6.8

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Traveler Reviews Europa Gatwick Hotel

Number of reviews per page
20
40
Top reviews
Karen
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unfortunately the sink was cracked and we were given a small fan due to heat but was very clunky so had to turn off. It’s convenient but hugely dated. Staff were lovely though.
Mike
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We chose this hotel because it was good value. Check-in was quick and, when we found our first room hadn't been cleaned properly, reception moved us immediately without any fuss. Unfortunately, the first room contained rubbish, a towel on the floor, and an unclean bathroom with an unflushed, stained toilet. The spa was disappointing. The hot tub was the highlight, but we were charged extra for towels and £5 for a locker, which wasn't made clear. The pool was very shallow, and the sauna and steam room were in separate male/female changing rooms, so couldn't be used together. The upstairs restaurant was closed and the downstairs bar food was mediocre. The biggest issue came the following morning when my partner suffered a medical emergency and needed an ambulance. The room phone wouldn't connect to reception, so I had to call the hotel using the website number. Even the ambulance crew commented on how unhelpful reception had been. After my partner left on a stretcher, I explained we'd return later for our belongings. Instead of any concern or flexibility, I was told I'd be charged another night's stay. There was no offer of a late checkout or any compassion. On returning my key, reception were dismissive and insisted I register my car again despite already giving my registration four times. Over 12 hours later, not a single member of staff has checked on us. The complete lack of empathy turned what should have been an average stay into a truly disappointing experience.
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Jenny
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed in the lodge which was excellent, the only fault was that of other guests slamming doors constantly through the night. Otherwise great clean tidy place to stop
Jaswant
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not sure why so many bad complaints about this was place it was alright and good value. Yes not the most luxurious but for a quick stay, and the pool was only £4 to go in....
Rebecca
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

From the outside the hotel looks lovely! You then enter the lobby which is grand and majestic, walk down the long Victorian corridors to get to your room thinking wow this place is stunning. And then you enter your room. Extremely outdated, the brass pipes on show have corrosion all down them and the bathroom was sub par clean. The sheets seemed clean enough to sleep on but didn’t want to take a shower as it was full of limescale. I appreciate there was a sign on the wall saying “caution floor slippery when wet” but there was no signs warning you of the scalding water that comes out the sink tap. You either had it scalding hot as hell or ice cold.. which in hindsight came in handy when I inevitably burned myself and another reason why I didn’t want to take a shower. For £70 a night it wasn’t worth the money and luckily I was only in the room for 6hrs tops (originally stayed as was attending a concert and would struggle to get home on the trains/tubes that late)! If I was going to be in the room for longer or have multiple days there I would have 1000% asked to change room, but for the sake of a few hours overnight I didn’t bother. Overall quite poor value for money and I wouldn’t stay here again.
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Cliff Goldwin
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is absolutely old and disgrace including
Hannah
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very dated and strange.
Andrew
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel, convenient for Gatwick.
Kerri
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Toilet wouldn’t flush, feeses marks on bed sheets and hot tub was not working yet still was charged full price for spa area
Cristiane
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It could close later.
Cristiane
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The bar and restaurant closes after 9 PM and opens after 5 PM.
Peter
icon-
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I feel the breakfast is to expensive, I booked a room in the lodge. I know this is a budget room but the window doesn’t close and the room smelt of weed, the tv wasn’t plugged in or connected to the aerial. I know that sounds petty but I didn’t really expect to have to set a tv up when I got to my room. The internet wouldn’t connect so I was unable to carry out any online admin work. But on a good note - there was hot water and the shower pressure was good.
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Ryan
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

An older hotel, as most of the Britannia hotels are. Suitable for a night or two and good for Gatwick airport.
Stephen
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It is what it is..... a very cheap room very close to Gatwick it's not fancy or plush but perfectly acceptable if you want a cheap night before flying
Ankit Kumar
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Ok for few night stay
Furqan
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything is perfect
Ian
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel was ok, unfortunately not only was the jacuzzi out of order i had to pay to use the pool even though i was a hotel guest. Rooms was boiling and they block you from opening the windows fully and no air con in the rooms. Beds was very squeaky at night. All in all a bit of a disappointment for the price.
Chad
icon-Family
Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

older building, bathroom set up akward
David
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Enjoyable and perfect. Great breakfast in morning would Rey at time of writing 9.99
Farahnaz
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Worst experience we’ve ever had. There was no A/C in the room, not even a fan, which made the stay extremely uncomfortable. The staff was not helpful at all, and both breakfast and dinner were terrible. There’s supposedly a bar with a food menu, but they only serve food when the restaurant is open for dinner, which was very inconvenient. The beds were awful, and overall the entire experience was just terrible. The hotel advertises itself as pet friendly, but our dog was only allowed in the room or outside. We couldn’t even enjoy breakfast or dinner together as a family because one of us always had to stay behind with the dog. We would never go back and definitely would not recommend this place to anyone.
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Number of reviews per page
20
40

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Disclaimer

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