유로파 개트윅 호텔

On arrival I waited for 20 minutes because the receptionist was chatting with other guest about their relatives. When I tried to catch her attention after 20 minutes she was unpleasant. The men which she was chatting to was much more polite than she.

Chambre tres vieille , premiere chambre avec toile d araignées au rideau et moisi dans un tableau . Deuxieme chambre , tres vieille avec une salle de bain horible . Je vous deconseille cet hotel . Piscine payante meme

Room very clean and large, plenty of space. Check in smooth, large car park but they do provide a parking for when you go on holiday Restaurant very good, excellent value for money food very nice

Really good value you for money

The staff were very nice and the service good, how ever I thought that the hotel decoy was dated and old fashioned too many dark colors. Wall paper coming away in the bed room on wall next to bed. Broken loos and cracked glass on lamp shad next to TV above desk. Bathroom was very nice clean and looked fairly new. Pillows on bed cheap and nasty how ever the bed was good. Breakfast was overal quite good but I would not rate it as oustanding.

The staff are warm and friendly and looked after us well.

Clean rooms, friendly staff and a very reasonable priced bar

Room was clean and comfy beds. Friendly staff.

Really present stay. Reception was very welcoming and room was clean, tidy and warm.

Didnt have breakfast.Drinking glasses in the room were dirty. Tea bags fell to pieces. bath taps did not work.

Good hotel for the price.

The hotel did not recognise the booking and left our client anxious and confused while one of our managers had to pull e-mail confirmations at 1am while our client was left anxiously waiting to find out if they had a bed for the night, hundreds of miles from home. The hotel was misleading and was not the luxury accomodation suggested in the advert but in fact a Britannia hotel. The hotel’s “check in” link that was sent in advance did not work and the hotel did not respond when questioned about this. All in all a very poor expierience.

Though advertised as having a gym, it is not clear that there is a charge. The hotel is extremely tired, food is mediocre at best. I will not be staying here again

Room met requirements. Upgraded and nice and warm

Hotel was tired but clean and great service and exactly what we needed at a great price.

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The staff were very welcoming and helpful at the hotel. The room wasn't so great. Room 2127 one of the sliding doors was flapping around and not connected properly, 2 lights in our room did not work, the TV did not connect to any channels, there was hot water in the sink but this didn't transfer to the shower. It was too cold to use as a shower. The pressure from the cold was v high which potentially affected the hot in the shower. The bed was the worst bit which we didn't realise was bad until we go back from our function and then it was too late to ask to change rooms. The whole double had a hard bar across the bed and the bottom of one side was lower than the top so your legs kind of hung down and the other side it was the opposite legs too high. Tea and coffee making facilities in the room but no teaspoon so had to use a pen to stir. We visited the pool was OK last entry for children 5pm and out by 6pm. Bring your own towel for the pool or its £1 extra per person. Breakfast was OK cooked breakfast, fruit, cereals and toast buffet style. The hotel also had a bar but we didn't use that. Car park v busy as people stay before going on holiday and leave their cars but we managed to park round the back.

Room very dated and broken tiles in bathroom Bed very hard and small Pillows flat and lifeless Carpet threadbare and dirty

nice hacienda feel to the hotel, gardens and pool.

In need of a revamp and better beds!