Europa Gatwick Hotel

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6.2
/10
Pleasant
1,001 reviews

What Guests Say About Their Stay

iulia

10.0
/ 10
Hotel California vibes, except everyone was lovely, which somehow made it more suspicious. 😂

David

10.0
/ 10
Enjoyable and perfect. Great breakfast in morning would Rey at time of writing 9.99

Megan

10.0
/ 10
The room was basic but had everything we needed and was clean. Staff at the desk were friendly and helpful. There was loads of parking even though events were on
In the Area
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Balcombe Road, Maidenbower, Crawley, West Sussex, England, RH10 7ZR

Main Facilities

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This accommodation offers:
Indoor pool
Steam room
Laundry service
Parking
Luggage storage
Elevator
Garden
Fitness center
note: hotel was previously named Europa Gatwick Hotel & Spa Europa Gatwick Hotel is located in area / city Crawley. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Europa Gatwick Hotel

Balcombe Road, Maidenbower, Crawley, West Sussex, England, RH10 7ZR
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Lobby Europa Gatwick Hotel
Exterior 2 Europa Gatwick Hotel

Discover More About Europa Gatwick Hotel

General
In Crawley (Maidenbower)

Location
Located in Crawley (Maidenbower), Europa Gatwick Hotel is within a 5-minute drive of Worth St. Nicholas' Church and Manor Royal Business Park. This hotel is 15 mi (24.2 km) from South Downs National Park and 15.9 mi (25.6 km) from Surrey Hills.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Worth St. Nicholas' Church - 0.8 km / 0.5 mi
High Weald - 1.3 km / 0.8 mi
Tilgate Park - 2.6 km / 1.6 mi
Hawth Theatre - 3 km / 1.9 mi
Tulley's Farm - 3.5 km / 2.1 mi
County Mall Shopping Centre - 3.9 km / 2.4 mi
Manor Royal Business Park - 4.1 km / 2.5 mi
Crawley Town Hall - 4.1 km / 2.6 mi
Broadfield Stadium - 4.1 km / 2.6 mi
K2 Crawley Leisure Center - 4.1 km / 2.6 mi
St. John the Baptist Church - 4.2 km / 2.6 mi
Acorns Health & Leisure - 4.4 km / 2.7 mi
Crawley Museum - 4.4 km / 2.7 mi
Cineworld Crawley - 4.7 km / 2.9 mi
Ardingly Reservoir - 6.8 km / 4.2 mi

The nearest airports are:
Gatwick Airport (LGW) - 7.2 km / 4.5 mi
Heathrow Airport (LHR) - 73.3 km / 45.5 mi
London City Airport (LCY) - 81 km / 50.3 mi
Farnborough (FAB) - 78.5 km / 48.8 mi

Facilities
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.

Business Facilities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 7:30 AM to 10 AM for a fee.

Rooms
Make yourself at home in one of the 246 guestrooms. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided on request.

All facilities in Europa Gatwick Hotel

Facility

  • Indoor pool
  • Steam room
Swimming Pool Europa Gatwick Hotel
Swimming Pool
Entertainment Facility Europa Gatwick Hotel
Entertainment Facility
Fitness Center Europa Gatwick Hotel
Fitness Center
Functional Hall Europa Gatwick Hotel
Functional Hall
Common Space Europa Gatwick Hotel
Common Space

Transportation

  • Bus/truck parking

Things to Do

  • TV lounge
  • Indoor pool
  • Garden
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Fireplace in lobby
  • Parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Conference rooms

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Europa Gatwick Hotel

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Europa Gatwick Hotel
246
Number of floors in Europa Gatwick Hotel
3
Another facilities in Europa Gatwick Hotel
Bus/truck parking, TV lounge, Indoor pool, Garden, Sauna

Frequently asked question in Europa Gatwick Hotel

What is normal check-in & check-out time at Europa Gatwick Hotel?
The standard check-in time at Europa Gatwick Hotel is starting from From 16:00 while the latest check-out time is at Before 10:00
Does Europa Gatwick Hotel provide breakfast?
Yes, Europa Gatwick Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Europa Gatwick Hotel have?
Europa Gatwick Hotel is a 3.0-star hotel.
How many floors does Europa Gatwick Hotel have?
Europa Gatwick Hotel has 3 floors.
How many rooms does Europa Gatwick Hotel have?
Europa Gatwick Hotel has 246 rooms in total.
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More Reviews from Other Guests in Europa Gatwick Hotel

6.2
Pleasant
From 1,001 reviews
Cleanliness

6.4

Room Comfort

5.8

Service and Facilites

6.8

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Traveler Reviews Europa Gatwick Hotel

Number of reviews per page
20
40
Top reviews
Joseph
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Terrible experience, you hear everything from other rooms, If you want a quiet night go to premier inn
marietta
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Although the staff were very helpful, this was not a good hotel. Beds very uncomfortable and a bed bug trap was found on the floor full of dead bugs. Food in the bar was not edible - microwaved jacket potatoes, grey meat in chicken nuggets. Would not recommend.
Suzy
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The lodge we stayed in was dated and the shower pole was rusted and come away from the wall. The double bed was more like a single bed. When I checked in I made a note of the vehicle reg then a couple of hours after we popped out and came back to the hotel a staff member said you haven't registered your vehicle to park. I said I have on the check in form she said the staff member that checked us in should of told us to log it onto the computer they had their. The member of staff that told us said we may recieve a fine but if we do not to pay and the hotel will sort it let's hope I don't get a fine due to the check in staff.
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Andrew
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Functional for our family of 5 needs of breaking up our Le Shuttle journey. Very good price considering alternatives. Would use again.
Hannah
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The only positive I have to say about the hotel is that all of the staff were extremely helpful and friendly. The cleanliness of the hotel is extremely worrying! No cleaner even attended our room for our whole stay! Despite reception being aware of this from our stay Friday - to Tuesday family of four. The breakfast area has filth, dirt and dead flies scattered next to the windows, next to the tables clearly not been cleaned in months, probably a year. Not a good look! Health hazard. The juice was warm not even slightly chilled. The breakfast was poor and over charged. Two days I didn’t even take any despite paying. Very disappointing. The hotel is being left to go into disrepair which is such a shame because it could be something great if maintained and looked after. The pool we were charged £8 for three of us to swim, this was not told to us before booking so not impressed. Again, the cleanliness of the changing rooms and area was of concern. The windows were covered in grime in the swimming area which was very off putting. The bar staff were lovely and the food was nice. Over priced cheap wine considering the state of the hotel. £7 for a large wine? That’s the price of the bottle. Again not cold. Barely warm. Parking is a nightmare. Doubt I would recommend or come back. The bathroom in the room was disgusting floor unclean and no soaps, shampoo etc.
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Ivan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great value
iulia
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel California vibes, except everyone was lovely, which somehow made it more suspicious. 😂
Cheryl
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Dated, no USB ports, pay to swim, and pay to hire pool towels unless you use the hotel towels to swim. Was ok for a night
Paul
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel in a great location.
Megan
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staying there, was like going back in time, staff were unhelpful and almost rude, rooms totally dated, stinking hot, breakfast was uneventful, not hot, and NO coffee as both machines broken, will not stay there again
Mario
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Im wery happy,and i recomand
Natasha
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is outdated but its such a relaxing great place to stay so welcoming and the children love it
Tracey
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location for Gatwick. Hotel was clean and staff were helpful
Abhishek
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All good great location.
Sarah
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We arrived at hotel reception staff were polite bit not very informative. Didnt tell us where to go for breakfast and what times breakfast was. The property is very dated. It was clean but there had been a repair to the tiles in the bathroom. I think a two year old could of done a better job. We had an executive room which i still thought was basic. Room was very warm. Luckily we took our fan with us so would advise other visitors to do the same. Bed was comfy. We attended a wedding at this hotel. The bar staff were very slow and at times rude. My husband drinks jack daniels and ordered a jd and lemonade and he said the jd didnt taste like jd not sure if they had filled the bottle with a cheeper brand. Drinks were not badly priced to be fair. The bar staff ignored the very large queue of people waiting while they stood around chatting. Breakfast was ok once we had found where to go. The food seemed cheep. The bacon was good but the sausages were awful ( cheep) also the eggs had been out for a while and were solid.mushrooms were tinned not fresh. The fresh fruit bar was all tinned fruit nothing fresh. All in all the hotel was done cheeply from the repairs, furnishings and food. It could be an amazing hotel and wedding venue if money was spent on it. It needs a lot of work inside and out.
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Anthony
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

comfortable stay
Dene
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Firstly, 2-3 star only. Leisure facilities are extra. No ironing board. Executive Double room was ok. Carpets a little grubby.No bath towels but other towels available. No shower gel in bathroom. Shower in bath…old fashioned- with plastic shower curtain. No elegance or opulence about. Breakfast was ok.shame about fruit available-as was tinned peaches, tinned pear and tinned orange segments. Bloody awful. No fresh fruit available. Spend extra money elsewhere for better value. Out of 10 around,5.
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Karen
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unfortunately the sink was cracked and we were given a small fan due to heat but was very clunky so had to turn off. It’s convenient but hugely dated. Staff were lovely though.
Mike
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We chose this hotel because it was good value. Check-in was quick and, when we found our first room hadn't been cleaned properly, reception moved us immediately without any fuss. Unfortunately, the first room contained rubbish, a towel on the floor, and an unclean bathroom with an unflushed, stained toilet. The spa was disappointing. The hot tub was the highlight, but we were charged extra for towels and £5 for a locker, which wasn't made clear. The pool was very shallow, and the sauna and steam room were in separate male/female changing rooms, so couldn't be used together. The upstairs restaurant was closed and the downstairs bar food was mediocre. The biggest issue came the following morning when my partner suffered a medical emergency and needed an ambulance. The room phone wouldn't connect to reception, so I had to call the hotel using the website number. Even the ambulance crew commented on how unhelpful reception had been. After my partner left on a stretcher, I explained we'd return later for our belongings. Instead of any concern or flexibility, I was told I'd be charged another night's stay. There was no offer of a late checkout or any compassion. On returning my key, reception were dismissive and insisted I register my car again despite already giving my registration four times. Over 12 hours later, not a single member of staff has checked on us. The complete lack of empathy turned what should have been an average stay into a truly disappointing experience.
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Jenny
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I stayed in the lodge which was excellent, the only fault was that of other guests slamming doors constantly through the night. Otherwise great clean tidy place to stop
Number of reviews per page
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