Macdonald Berystede Hotel

Hotels
7.8
/10
Pleasant
747 reviews

What Guests Say About Their Stay

mark

10.0
/ 10
Great service from booking in til leaving, everything was spot on spa food and room

laura

10.0
/ 10
A wonderful break away , with excellent facilities. Spa was great , especially the thermos pool.

TIMOTHY

10.0
/ 10
Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!
In the Area
See Map
Bagshot Road, Sunninghill, Sunninghill and Ascot, Royal Borough of Windsor and Maidenhead, England, SL5 9JH

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Macdonald Berystede Hotel is a good choice when you are visiting Sunninghill and Ascot. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Macdonald Berystede Hotel

Bagshot Road, Sunninghill, Sunninghill and Ascot, Royal Borough of Windsor and Maidenhead, England, SL5 9JH
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Discover More About Macdonald Berystede Hotel

Location


Staying at Macdonald Berystede Hotel is a good choice when you are visiting Sunninghill and Ascot.

About Macdonald Berystede Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Macdonald Berystede Hotel exclusively for you.

Get precious and unforgettable moment during your stay at Macdonald Berystede Hotel.

All facilities in Macdonald Berystede Hotel

Others Macdonald Berystede Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist

Things to Do

  • Spa
  • Health club
  • Indoor pool
  • Garden
  • Sauna
  • Steam room

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Macdonald Berystede Hotel

Important Note
  • Fee for English breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Macdonald Berystede Hotel
126
Number of floors in Macdonald Berystede Hotel
3
Another facilities in Macdonald Berystede Hotel
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Express check-out

Frequently asked question in Macdonald Berystede Hotel

What are available facilities at Macdonald Berystede Hotel?
There are top facilites at Macdonald Berystede Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Macdonald Berystede Hotel?
The standard check-in time at Macdonald Berystede Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Macdonald Berystede Hotel provide breakfast?
Yes, Macdonald Berystede Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Macdonald Berystede Hotel?
Macdonald Berystede Hotel is a 4.0-star hotel.
How many floors does Macdonald Berystede Hotel have?
Macdonald Berystede Hotel has 3 floors.
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More Reviews from Other Guests in Macdonald Berystede Hotel

7.8
Pleasant
From 747 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

8.0

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Macdonald Berystede Hotel

Number of reviews per page
20
40
Top reviews
Nicola
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Terrible, rude staff, very poor to non existing management. Overpriced food. Breakfast was very poor quality and badly cooked food and very badly organised. Bedroom clean but very cold. Outside spa pool was nice but dirty around the edges. Steam and sauna broken and spa closed earlier than stated. Lack of decent friendly staff is very obvious problem at this hotel sadly and no management in site. Sadly can't recommend this hotel and won't be back
Read More
Mrs Janet F
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel would recommend
Emma
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Roman lovely & spacious. Comfortable beds & bedding, room was cold but we managed to warm it up. Staff were friendly. Bathroom & furniture was a bit shabby & no shower gel in the dispensers. Would stay again though despite these things.
Fuk Kwong
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
Read More
Fabio
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel needs an urgent renovation. The room is very outdated and worn out. Bathroom sink was broken. Smells come from the dirty looking carpet - I guess because I saw many dogs - and even one doing a wee on the carpet floor. Breakfast was very limited and a latte or a cappuccino is extra charged. The swimming pool and saunas are nice though!
Read More
Louisa
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Mattress was poor, woke up with pains in my neck from
Stuart
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was noisy. And smelt odd. No phone in room. Breakfast ok, but the eggs were very unusual. Like rubbery white part! Sausage cold in middle. Not warm - cold. Spa ok but steam room lit up like Wembley floodlights. Bar is nice area.
Suzie
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely characterful, traditional hotel, helpful staff. Good place to stay on a business trip.
Miro
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room smelt a bit. Noisy. No upgrade given despite Expedia level. Opening window not possible. No fridge in room. Couldn’t see aircond. Basic.
Stewart
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice, safe and peaceful
david
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was old and in need of updating. Sound proofing no existent and we could here everything in rooms either side. No internet and poor evening meal. On the upside great cooled breakfast.
Philip
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good breakfast
Mark
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
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JUDY
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Spa is good and pool is a good size but the outdoor jets were not working which was disappointing. Good sound booking though.
Joanna
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

A comfortable bed with nice linen. The bathroom is dated and needs replacing. Could be better lit from the car park to reception. Breakfast was fine - not terrible not great.
Sarah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The water didn’t run either cold or hot just like warm. There was a messy area outside our window with roll pallets and crates. We were in a room by the stairs and the creaky floor boards were very noisy. On the first day at 3pm I had to request our room be made up and then on the second morning we were woken up at 8pm with house cleaning wanting to make up our room which we were vacating that morning.
Read More
mark
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great service from booking in til leaving, everything was spot on spa food and room
catrin
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was clean and the beds were comfortable. However the bedside lamp on the left was missing which was inconvenient. The safe didn't work again inconvenient probably due to non working batteries which were exposed. The TV remote didn't work probably due to dead batteries. All these issues were inconvenient but as we were only staying for one night we managed. These issues were reported to reception .
Read More
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good spa service and excellent meal.
David
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I’m afraid this was totally disappointing. The room upgrade arranged in advance wasn’t done to accommodate our son, meaning we had to move from one room to the other. The mattress was knackered and they failed to change it after two requests. We intended to stay two nights but in the end left after one after my partner and I failed to get any sleep. I wasn’t charged for the second night and intend on ensuring we get a refund for the first night via the hotel or through a chargeback via our credit card.
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Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Macdonald Berystede Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 747 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Macdonald Berystede Hotel

Number of reviews per page
20
40
Top reviews
Nicola
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Terrible, rude staff, very poor to non existing management. Overpriced food. Breakfast was very poor quality and badly cooked food and very badly organised. Bedroom clean but very cold. Outside spa pool was nice but dirty around the edges. Steam and sauna broken and spa closed earlier than stated. Lack of decent friendly staff is very obvious problem at this hotel sadly and no management in site. Sadly can't recommend this hotel and won't be back
Read More
Mrs Janet F
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel would recommend
Emma
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Roman lovely & spacious. Comfortable beds & bedding, room was cold but we managed to warm it up. Staff were friendly. Bathroom & furniture was a bit shabby & no shower gel in the dispensers. Would stay again though despite these things.
Fuk Kwong
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
Read More
Fabio
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel needs an urgent renovation. The room is very outdated and worn out. Bathroom sink was broken. Smells come from the dirty looking carpet - I guess because I saw many dogs - and even one doing a wee on the carpet floor. Breakfast was very limited and a latte or a cappuccino is extra charged. The swimming pool and saunas are nice though!
Read More
Louisa
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Mattress was poor, woke up with pains in my neck from
Stuart
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was noisy. And smelt odd. No phone in room. Breakfast ok, but the eggs were very unusual. Like rubbery white part! Sausage cold in middle. Not warm - cold. Spa ok but steam room lit up like Wembley floodlights. Bar is nice area.
Suzie
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely characterful, traditional hotel, helpful staff. Good place to stay on a business trip.
Miro
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room smelt a bit. Noisy. No upgrade given despite Expedia level. Opening window not possible. No fridge in room. Couldn’t see aircond. Basic.
Stewart
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice, safe and peaceful
david
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was old and in need of updating. Sound proofing no existent and we could here everything in rooms either side. No internet and poor evening meal. On the upside great cooled breakfast.
Philip
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good breakfast
Mark
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
Read More
JUDY
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Spa is good and pool is a good size but the outdoor jets were not working which was disappointing. Good sound booking though.
Joanna
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

A comfortable bed with nice linen. The bathroom is dated and needs replacing. Could be better lit from the car park to reception. Breakfast was fine - not terrible not great.
Sarah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The water didn’t run either cold or hot just like warm. There was a messy area outside our window with roll pallets and crates. We were in a room by the stairs and the creaky floor boards were very noisy. On the first day at 3pm I had to request our room be made up and then on the second morning we were woken up at 8pm with house cleaning wanting to make up our room which we were vacating that morning.
Read More
mark
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great service from booking in til leaving, everything was spot on spa food and room
catrin
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was clean and the beds were comfortable. However the bedside lamp on the left was missing which was inconvenient. The safe didn't work again inconvenient probably due to non working batteries which were exposed. The TV remote didn't work probably due to dead batteries. All these issues were inconvenient but as we were only staying for one night we managed. These issues were reported to reception .
Read More
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good spa service and excellent meal.
David
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I’m afraid this was totally disappointing. The room upgrade arranged in advance wasn’t done to accommodate our son, meaning we had to move from one room to the other. The mattress was knackered and they failed to change it after two requests. We intended to stay two nights but in the end left after one after my partner and I failed to get any sleep. I wasn’t charged for the second night and intend on ensuring we get a refund for the first night via the hotel or through a chargeback via our credit card.
Read More
Number of reviews per page
20
40