Mercure Bedford Centre Hotel

Very friendly staff

The room was tiny, smallest I have stayed in Charged extra for parking and for my dog (£15) This cost was not mentioned when booking and did effect my decision when booking Hotel was dated Checking in was extremely slow Staff were disengaged Christmas party was poor Dj missing Main course was missing Location was good and central

Yes

Vomit hallway in way to room, key card wasnt working properly, very outdated and loud cooling system in room, very noisy guests outside hotel

The shower wasn't clean, breakfast was terrible, the bar was out of drinks. The staff were friendly.

Lovely room. Comfortable bed

Attentive staff at breakfast. Clean room with recently updated bathroom. Very central location.

Room was v clean ,comfy bed, spacious but rather dark at night with no central light , room heater in room 405 very noisy could not leave on when trying to sleep. Breakfast was very hit and miss,not all items available at the same time we had to go back several times to get a full fried breakfast,ran out of white bread at 09.45 with 1.15 hours to go until breakfast was over. All in all good value for money apart from the breakfast debacle.

Room was very spacious and the hotel was quiet

Lovely, spacious room with a great view of the river. Unfortunately the room was ridiculously warm, even with air con on as low as it would go. Mould in the shower, and the carpet didnt seem to hsvr been vacuumed properly.

Not good service by Receptionist on arrival. She seemed pleasant enough but was ‘snarky’ and smug. Room cold and heating controlled by hotel. Lift not level on occasion and our concern dismissed. Another receptionist refused to freeze our cooler pack ice block saying not allowed whereas waiter said it was fine. Very limited menu. Fab view from our room and we would only return because of that.

Rooms and public areas in good condition . Hotel in good location for Bedford. Only comment is that the outside of the building and steps in don’t make the place look appealing .

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I did not have breakfast. The room was good and what I had booked. The room amenities where great .

I was happy with most things. The only complaint i would have is that there was a distinct smell of feces coming from the toilet. I thought someone might have just been to the toilet before i got to my room. However, i went out for dinner and when i came back to my room the smell was still there.

along the river not quite clean

Shower had not been properly cleaned. Dingy decor. Terrible late night (Post 1am) noise.

Overall very good in all areas. I couldn't fault it!

Hotel needs a good clean, carpets, walls, windows.

Great location on the river and convenient for town and the train station