North Lakes Hotel And Spa

Hotels
8.8
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

louise

10.0
/ 10
Fabulous upgrade to a newly decorated suite, thanks! Beautiful space and going to try and book to go again with my husband. Didn’t get time to use the facilities this time but there’s a charge to use unless you book direct. The allocation for the evening meal on the HB package is £35. You can pay extra if you so wish. We happened to be seated next to the grill area so got chatting with the cook there. I had the most amazing steak - perfectly seasoned with a sauce. He also advised on the type/size of steak options. Based on what we saw my friend had a burger. It was lush and my steak was certainly the nicest in a long time. Chips came with a herb on which detracted from the flavour and we both left a lot. Ordinary fries or plain chips would have been better. Great breakfast next day and decent sized beakers to get a drink from of machine. Lush hot choc! Two guys were on their phones at different tables discussing work matters close to me which detracts from a relaxing brekky. I was almost going to move as it went on maybe ten mins. Hospitality nationally needs to consider signs asking people to consider the impact of such calls on other diners. Selfish! The chap two tables up said he didn’t want something going in the press but he talked about it. Despite this, it’s my third stay at this hotel and can recommend. Easy for M6 proximity and half way stage for my friend and I to meet. We usually book a separate room too so we can sleep well which I did with hotels. Com.

Sheila

10.0
/ 10
This hotel was ideal for my 2 night stay in Penrith. The room was clean and comfortable with tea/coffee facilities and robes/slippers available for the pool and/or spa. Pool and gym opening hours were good and the gym is well equipped. Staff in all areas were helpful and friendly. The restaurant menu offered a varied selection and I ate there on both evenings. The atmosphere overall was relaxing. It was an ideal place to stay for my first visit to Penrith and I'd be happy to stay again.

lynzie

10.0
/ 10
Absolutely wonderful, especially Sam customer experience manager! Felt very special. All the staff are friendly courteous and helpful, Thank you for a wonderful stay, see you soon
In the Area
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Ullswater Road, Eden, Cumbria, England, CA11 8QT

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
North Lakes Hotel And Spa is located in area / city Eden. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around North Lakes Hotel And Spa

Ullswater Road, Eden, Cumbria, England, CA11 8QT
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Discover More About North Lakes Hotel And Spa

General


Near Penrith Castle

Location


Located in Penrith, North Lakes Hotel And Spa is within a 5-minute drive of Rheged and Brougham Castle. This spa hotel is 1.8 mi (2.9 km) from Penrith Castle and 4.6 mi (7.4 km) from Lowther Castle and Gardens.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Eden Valley - 0.1 km / 0.1 mi
Penrith Castle - 0.8 km / 0.5 mi
Penrith Leisure Centre - 1 km / 0.6 mi
St Andrew's Church - 1.3 km / 0.8 mi
Penrith & Eden Museum - 1.4 km / 0.9 mi
Crafty Monkeys - 1.4 km / 0.9 mi
Rheged - 2.1 km / 1.3 mi
The Eden Millennium Monument - 2.2 km / 1.4 mi
Mayburgh Henge - 2.4 km / 1.5 mi
Brougham Hall - 2.7 km / 1.7 mi
Brougham Castle - 3.5 km / 2.2 mi
Dalemain Country Park - 4.4 km / 2.8 mi
Dalemain - 4.7 km / 2.9 mi
Lowther Castle and Gardens - 7.4 km / 4.6 mi
Lowther Park - 7.8 km / 4.8 mi

The nearest airports are:
Carlisle (CAX) - 41.9 km / 26.1 mi
Newcastle Intl. Airport (NCL) - 122.5 km / 76.1 mi

The preferred airport for North Lakes Hotel And Spa is Newcastle Intl. Airport (NCL).

Renovations


The following facilities are closed on Christmas Day and New Year's Eve:

  • Dining venue(s)

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Penrith? This hotel has 732 square feet (68 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 84 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in North Lakes Hotel And Spa

Bar, Cafe and Lounge North Lakes Hotel And Spa
Bar, Cafe and Lounge
Swimming Pool North Lakes Hotel And Spa
Swimming Pool
Entertainment Facility North Lakes Hotel And Spa
Entertainment Facility
Fitness Center North Lakes Hotel And Spa
Fitness Center
Functional Hall North Lakes Hotel And Spa
Functional Hall

Things to Do

  • Spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in North Lakes Hotel And Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at North Lakes Hotel And Spa
84
Number of floors in North Lakes Hotel And Spa
3
Another facilities in North Lakes Hotel And Spa
Spa, Health club, Indoor pool, Sauna, Steam room

Frequently asked question in North Lakes Hotel And Spa

What are available facilities at North Lakes Hotel And Spa?
There are top facilites at North Lakes Hotel And Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at North Lakes Hotel And Spa?
The standard check-in time at North Lakes Hotel And Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does North Lakes Hotel And Spa provide breakfast?
Yes, North Lakes Hotel And Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of North Lakes Hotel And Spa?
North Lakes Hotel And Spa is a 4.0-star hotel.
How many floors does North Lakes Hotel And Spa have?
North Lakes Hotel And Spa has 3 floors.
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More Reviews from Other Guests in North Lakes Hotel And Spa

8.8
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews North Lakes Hotel And Spa

Number of reviews per page
20
40
Top reviews
louise
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fabulous upgrade to a newly decorated suite, thanks! Beautiful space and going to try and book to go again with my husband. Didn’t get time to use the facilities this time but there’s a charge to use unless you book direct. The allocation for the evening meal on the HB package is £35. You can pay extra if you so wish. We happened to be seated next to the grill area so got chatting with the cook there. I had the most amazing steak - perfectly seasoned with a sauce. He also advised on the type/size of steak options. Based on what we saw my friend had a burger. It was lush and my steak was certainly the nicest in a long time. Chips came with a herb on which detracted from the flavour and we both left a lot. Ordinary fries or plain chips would have been better. Great breakfast next day and decent sized beakers to get a drink from of machine. Lush hot choc! Two guys were on their phones at different tables discussing work matters close to me which detracts from a relaxing brekky. I was almost going to move as it went on maybe ten mins. Hospitality nationally needs to consider signs asking people to consider the impact of such calls on other diners. Selfish! The chap two tables up said he didn’t want something going in the press but he talked about it. Despite this, it’s my third stay at this hotel and can recommend. Easy for M6 proximity and half way stage for my friend and I to meet. We usually book a separate room too so we can sleep well which I did with hotels. Com.
Read More
Mark
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic hotel. Room really spacious with very comfortable bed.
Wendy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Helpful, friendly staff and excellent amenities and food.
John
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was nice enough but could not believe they wanted to charge us £15 each to use swimming pool because we booked through yourselves
Sheila
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel was ideal for my 2 night stay in Penrith. The room was clean and comfortable with tea/coffee facilities and robes/slippers available for the pool and/or spa. Pool and gym opening hours were good and the gym is well equipped. Staff in all areas were helpful and friendly. The restaurant menu offered a varied selection and I ate there on both evenings. The atmosphere overall was relaxing. It was an ideal place to stay for my first visit to Penrith and I'd be happy to stay again.
Read More
Penny
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was disappointing. Damaged bunkbed, TV and ripped wallpaper.
Angela
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff were very friendly but the family room was not suitable for a 1 year old
pascale
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice faculties comfortable beds friendly staff. Spa often very busy
Stewart
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

One-night stop in extended trip. Very convenient location (just off the M6). Minor confusion - hotel uses US floor numbering (ground floor is 0, not "Ground"). Had room service which was a bit expensive for what it was, but food OK. Breakfast good with plenty selection.
Derek
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Facilities in room were great
Harriet
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great clean room, great food and great staff. Easy to park and accessible
lynzie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Absolutely wonderful, especially Sam customer experience manager! Felt very special. All the staff are friendly courteous and helpful, Thank you for a wonderful stay, see you soon
Annie
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was great, very spacious and spotlessly clean. And the pillows (heavenly)
David
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great hotel rooms food and staff BUT extensive and noisy building work until 5/6 pm. No advance notice of disruption or inconvenience but boards saying ‘please bear with US’ while refurbishment going on.
Eleanor
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely hotel and staff, pool very nice. Room disappointing. Building works going on throughout the hotel which wasn’t made clear at booking. We were in a ‘family room’ which was essentially a meeting room converted on the ground floor. The only radiator in such a large room was around half a meter from my head when in bed, the chosen location very uncomfortable and I therefore did not sleep well at all. Shower tray flooded easily which was annoying. Ok but the experience was certainly not worth what we paid.
Read More
Hilary
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel was lovely, a warm welcome on arrival. Beds were comfy and shower was great. We loved the gym and spa area. It would have been nice for the hotel to let us know prior to arrival there would be renovations during our stay, we had no communication about this happening. We were woken up with the builders starting work at 8am midweek which wasn’t nice. The room we had had a few marks on the walls and water didn’t drain away quickly in the bathroom, a few little niggles. But overall we enjoyed our stay and would return once hotel has finished renovations.
Read More
Shaun
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Our first time at lakes and what a lovely hotel and great staff what work there , I Cannot remember the name of the therapist from the spa who gave me a facial & massage she was the tonic I needed thank you.we couldn’t fault the hotel from start to finish thank you all , and the chef on barbecue how impressive
john
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

staff very helpful, especially a member of staff in the restaurant. facilities were good, even during some renovations.
Fiona
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This is my second stay here and it's not my last. This hotel looks unremarkable from the outside but it is beautiful on the inside. Open fires, stunning wood beam ceilings, a fantastic pool and the rooms are spotless. There are spa treatments available but we didn't make use of them this time. The treatments are a bit pricey but i think if you buy a spa package when you're booking your room it works out cheaper, so have a look. The staff in the hotel are all lovely and very friendly. I can't sing the praises of this hotel enough.
Read More
Joshua
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great room and great facilities
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 North Lakes Hotel And Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews North Lakes Hotel And Spa

Number of reviews per page
20
40
Top reviews
louise
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fabulous upgrade to a newly decorated suite, thanks! Beautiful space and going to try and book to go again with my husband. Didn’t get time to use the facilities this time but there’s a charge to use unless you book direct. The allocation for the evening meal on the HB package is £35. You can pay extra if you so wish. We happened to be seated next to the grill area so got chatting with the cook there. I had the most amazing steak - perfectly seasoned with a sauce. He also advised on the type/size of steak options. Based on what we saw my friend had a burger. It was lush and my steak was certainly the nicest in a long time. Chips came with a herb on which detracted from the flavour and we both left a lot. Ordinary fries or plain chips would have been better. Great breakfast next day and decent sized beakers to get a drink from of machine. Lush hot choc! Two guys were on their phones at different tables discussing work matters close to me which detracts from a relaxing brekky. I was almost going to move as it went on maybe ten mins. Hospitality nationally needs to consider signs asking people to consider the impact of such calls on other diners. Selfish! The chap two tables up said he didn’t want something going in the press but he talked about it. Despite this, it’s my third stay at this hotel and can recommend. Easy for M6 proximity and half way stage for my friend and I to meet. We usually book a separate room too so we can sleep well which I did with hotels. Com.
Read More
Mark
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic hotel. Room really spacious with very comfortable bed.
Wendy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Helpful, friendly staff and excellent amenities and food.
John
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was nice enough but could not believe they wanted to charge us £15 each to use swimming pool because we booked through yourselves
Sheila
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel was ideal for my 2 night stay in Penrith. The room was clean and comfortable with tea/coffee facilities and robes/slippers available for the pool and/or spa. Pool and gym opening hours were good and the gym is well equipped. Staff in all areas were helpful and friendly. The restaurant menu offered a varied selection and I ate there on both evenings. The atmosphere overall was relaxing. It was an ideal place to stay for my first visit to Penrith and I'd be happy to stay again.
Read More
Penny
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was disappointing. Damaged bunkbed, TV and ripped wallpaper.
Angela
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff were very friendly but the family room was not suitable for a 1 year old
pascale
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice faculties comfortable beds friendly staff. Spa often very busy
Stewart
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

One-night stop in extended trip. Very convenient location (just off the M6). Minor confusion - hotel uses US floor numbering (ground floor is 0, not "Ground"). Had room service which was a bit expensive for what it was, but food OK. Breakfast good with plenty selection.
Derek
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Facilities in room were great
Harriet
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great clean room, great food and great staff. Easy to park and accessible
lynzie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Absolutely wonderful, especially Sam customer experience manager! Felt very special. All the staff are friendly courteous and helpful, Thank you for a wonderful stay, see you soon
Annie
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was great, very spacious and spotlessly clean. And the pillows (heavenly)
David
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great hotel rooms food and staff BUT extensive and noisy building work until 5/6 pm. No advance notice of disruption or inconvenience but boards saying ‘please bear with US’ while refurbishment going on.
Eleanor
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely hotel and staff, pool very nice. Room disappointing. Building works going on throughout the hotel which wasn’t made clear at booking. We were in a ‘family room’ which was essentially a meeting room converted on the ground floor. The only radiator in such a large room was around half a meter from my head when in bed, the chosen location very uncomfortable and I therefore did not sleep well at all. Shower tray flooded easily which was annoying. Ok but the experience was certainly not worth what we paid.
Read More
Hilary
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel was lovely, a warm welcome on arrival. Beds were comfy and shower was great. We loved the gym and spa area. It would have been nice for the hotel to let us know prior to arrival there would be renovations during our stay, we had no communication about this happening. We were woken up with the builders starting work at 8am midweek which wasn’t nice. The room we had had a few marks on the walls and water didn’t drain away quickly in the bathroom, a few little niggles. But overall we enjoyed our stay and would return once hotel has finished renovations.
Read More
Shaun
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Our first time at lakes and what a lovely hotel and great staff what work there , I Cannot remember the name of the therapist from the spa who gave me a facial & massage she was the tonic I needed thank you.we couldn’t fault the hotel from start to finish thank you all , and the chef on barbecue how impressive
john
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

staff very helpful, especially a member of staff in the restaurant. facilities were good, even during some renovations.
Fiona
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This is my second stay here and it's not my last. This hotel looks unremarkable from the outside but it is beautiful on the inside. Open fires, stunning wood beam ceilings, a fantastic pool and the rooms are spotless. There are spa treatments available but we didn't make use of them this time. The treatments are a bit pricey but i think if you buy a spa package when you're booking your room it works out cheaper, so have a look. The staff in the hotel are all lovely and very friendly. I can't sing the praises of this hotel enough.
Read More
Joshua
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great room and great facilities
Number of reviews per page
20
40