Thanet Hotel Annex

The staff here were so lovely that I almost don’t want to comment on the property- the room was filthy, there actually wasn’t someone on the desk the whole time, the photos on here are not of the inside of the property, there’s no hot water… but the bed was clean, it was actually really quiet and the staff I did see were really helpful… would have been brilliant for one night, was ok for two nights- really would have been impossible beyond that

Staff were wonderful. Toilets could have use more oversight. Sometimes they have mo toilet paper. Otherwise it was ok.

Absolutely shocking on a whole different level. Torn carpets, stains on the wall, water didn’t run in the makeshift shower, no remote for the tv. I can only assume it was like Josef Fritzels basement. Horrendous place to rest. Wouldn’t go back if it was free.

Very clean and good value for money!

Room could do with a fresh paint and update, bathrooms need a good clean and up do,but otherwise it was a pleasant stay for one night, receptionist guy was friendly and lovely

the hotel has rats and very dirty

Dirty, unsafe, the worry’s hotel I ever been to!

The room was un-livable. Bed was very bad. stairs were too narrow and no lift. Bathroom shower wasn't staying at one place where you can use it. NOT RECOMMENDED AT ALL.

Bathroom had floor tiles missing, covered with a bath mat. No toiletries. I'm disabled and got put on 3rd floor. With no lift.

The pictures are very different to the room that we were given. The decor was extremely tired, light fittings missing, mould in the bathroom, rot to the bottom of the bathroom door, very old and creaky bed - I could go on. With minimal expense, the rooms could be made so much better.

No

Not really,

The room is dirty. the toilet door is not closed properly. Window is broken. really hot in the room. You can hear people outside walkin in stairs and cannot sleep. No soap or anything in the toilet.

Brilliant location

I stayed just for a night, I couldn't sleep even for a second. It wasn't safe. I could here people talking next door. Shared bathroom, no soap. Broken chair, broken drawer. Dirty curtains. And smell. I never go back there

to provide cups can be provided complimentary tea / coffee / milk bags - kettle lavatories - shower gel / soap / shampoo can be provided no hanger in room to hang clothes

First room had a nauseating smell of either cheese/vinegar with stained bedding and carpets. We immediately requested a new room. However, the new room had a broken radiator (stuck on full power) and a window that would barely open. Whilst the second room wasn't pungent, it was far from comfortable or clean. Stained carpet, yellow mattress, dried vomit on outside of toilet etc. Entire place could do with a bit of TLC and servicing. Finally - the smoke alarm went off at 3am. Cannot fault the receptionist, who very quickly sorted our room swap. An acceptable place to stay if all you need is a bed and running water...

Very basic. The bathroom was an absolute mess

National park

Disappointing Stay – Would Not Recommend Where do I begin? The moment we stepped onto the hotel floor, it felt unstable—like one wrong move and you could fall through. Things only got worse from there. The bedroom was a letdown: the mattress felt like a pile of springs, making it impossible to get a good night's sleep. The room had a musty smell, with visible damp patches on the unpainted walls. The bathroom was tiny and cramped, and there was no night lamp—something I really need when sleeping somewhere unfamiliar. To make matters worse, several sockets didn’t work, so we had to wake up during the night just to rotate devices for charging. Overall, it was a horrible experience in terms of comfort and upkeep. The only saving grace was the location—close to Leicester Square and within walking distance of plenty of shops. But sadly, convenience doesn’t make up for the poor condition of the hotel.