Thanet Hotel Annex

Disgusting! Avoid at all costs! Dirty and mouldy room, everything is chipped and in disrepair. No towels provided, the linen smelled like womens perfume, pillows stained and uncomfortable. Very uncomfortable bed. Cold room. No TV remote. Constant humming noise at night. Felt like descending into Dante's inferno.

More like a hostel, very outdated and not clean

The step from the bathroom down into the bedroom was about 14”. My husband and I are in our late 70’s and both of us fell out of the bathroom onto the bedroom cement floor. Fortunately, we weren’t hurt. The Annex is a nightmare!

The hotel has one thing going for it: location! It is right around the corner from the British Museum, and a ten-minute stroll from Tottenham Court Road station. But that is where the pros end and the cons begin. I've stayed in a few less-than-glamorous London hotels over the years, but this one takes the prize. The lobby and ground floor seem to be in shabby but reasonable condition, but when you ascend to the upper floors, the smell of old sweat and Febreze trapped in airless rooms becomes progressively more cloying. In terms of cleanliness, the shared bathrooms seem on par with the toilets you find on trains. The upstairs one, in particular, was visibly encrusted with old pee around the rim. The rooms themselves must differ in quality, because mine looked nothing like the photos shown on the various booking sites. The bed in my single room was one of those rickety metal-frame guest beds, with an old, flat mattress on top. The floor was dirty, with carpets that did not appear to have been cleaned since the turn of the century. The curtains might once have been white or beige, but had long since turned a ghastly yellow tone. Of course, they were greasy to the touch and had been ripped off on one side, so they sagged and didn’t close properly. The taps on my little sink produced only a faint trickle of lukewarm water whether I tried hot or cold, and the sink itself was blocked. Everything was absolutely rank and covered in grime. All in all, I will never, ever be back.

I stayed at Thanet Hotel Annex during my visit to London. The location of the hotel is very convenient and close to many attractions and public transportation. The employees were also very friendly and helpful during my stay. However, the hotel building needs some improvement. The walls and floors are not well insulated, and it was easy to hear noise from the upstairs floor whenever someone moved around. This made the room less quiet and comfortable at times.

Great location, very cheap. Room is spartan but that's the point. Did the job very nicely

Clean room ⭐⭐ Staff 👍 Shops nearby 👍 Near the city centre 👍

Convenient and affordable with authentic character and good natural light

If you choose to stay at this property, I would ask to see the room that you are going to stay in before paying. I arrived at the property and when handed the keys I went to the room which was dirty and smelled damp. I had read that the property was "tired" which I would accept but this was not clean and there was doors and windows that were not secure. We were shown two alternative rooms which again were not suitable. We were shown rooms in the main hotel rather than the annexe which were slightly better, however, they were double rooms and they only offered one, even though a twin room had been booked. The receptionist refused to give a refund, advising that he could not do that. The manager was apparently contacted and I was advised that it would be Monday before I could be dealt with. I am still yet to hear from the hotel four days later. I understand that this is budget hotel, but the rooms are not fit for purpose.

Poor quality room. Dirty bathroom

Unfortunately the room was filled with ants crawling over the floor and walls. I didn't notice on checking in and entering my room as it was dark however once I knew they were there I checked out refusing to complete my stay. I took photos and video of the problem and told reception but it was suggested it was normal to expect as that room backed into the garden. Sorry but not acceptable. I sent a message directly to the hotel to request this only to be told to inform the booking company first. Here it is then.

Shower and basin no cold, so it leaks hot shower. Dirty, noisy in doors. The bed was 25% and we no sleep and very never to that hotel.

Wow, this place is atrocious. Very very unclean bordering on dangerous. Black mould in rooms. I want a refund

The property was outdated, dirty and the bathroom was leaking water on shower and sink. The location was very good though.

I boo

Room was dirty sheets were dirty needs a lick of paint no remote control for the tv very outdated not even going to mention the toilets

Staff were great, room was sufficient. Could do with updating

The whole building felt neglected. The room numbers were in a random order which made finding the room difficult. I had an ensuite room, it smelled disgusting when I arrived and the toilet didn't flush properly so the ensuite smelled disgusting when I opened the door in the norning too. The window wasn't staying open properly and the radiator couldn't be turned down which made the room extremely hot. Other guests were slamming doors and running up and down stairs too. The only positives were the price for a place in London and the ease of check in and check out. I think this could be a great property if a little more care was put into maintaining rooms.

The staff here were so lovely that I almost don’t want to comment on the property- the room was filthy, there actually wasn’t someone on the desk the whole time, the photos on here are not of the inside of the property, there’s no hot water… but the bed was clean, it was actually really quiet and the staff I did see were really helpful… would have been brilliant for one night, was ok for two nights- really would have been impossible beyond that

Staff were wonderful. Toilets could have use more oversight. Sometimes they have mo toilet paper. Otherwise it was ok.