The Crown London

The room had marks on the walls, the carpet was dirty and the shower curtain had mould on it

Staff extremely helpful; clean room great service!

Noisy air conditioning unit that can't be turned off

hotel needs work, this is 4 star but room is old and dated, windows so filthy cannot see out of, years worth of pigeon mess on all sills, balconies etc, bedroom curtain thin and held by a wire, not black out thermal or insulated which would help to dampen the sound from the very busy road and would be expected as standard in a 4star hotel. Dust in rooms, dirty glasses were in corridor when I arrived and same glasses still in corridor when I left two days later. Shower water not the hottest but that may be personal preference. housekeeping policy is every third day unless requested, I did not request yet housekeeping entered and replaced bath floor towel onto bath, nothing else was done and housekeeping would have walked past the glasses in the corridor and left them Bed was comfortable and breakfast was nice. Parking expensive given street parking is free for the overnight

Great Hotel with Friendly professional staff.

I have stayed here for many years, and usually good. I was put in an awful room, very dirty, mattress was brown. No signal in my room and an awful sewage smell throughout my stay. Not happy at all.

Subhara on reception was an excellent team member

The beds were extremely comfortable. The room was clean and housekeeping came everyday. The AC broke down for the last three days of our stay, but the weather cooled anyway- so we didn't need it. The building looks due for a remodel - just rough around the edges. One elevator worked, the other did not. Fine during the week, but the hotel was very busy on the weekends, so you had to wait awhile at the elevator. Nice location overall.

Our room was very dated with stains on the carpet and a worn out bathroom, Making it feel like it wasnt very clean. Our room was missing an iron and the air-con didnt work, Staff were friendly enough and the location was great for a short ride to Wembley, Front of hotel is nice and clean with good parking facilities. We decided not to have breakfast based on how are room was.

This is my second time staying at the crown. Its accessible to most places. Many transportation options. Wish there was a fridge in the room. Staff is great!

Clean room, nice hotel, parking, close to shops

Friendly staff | clean room and easy and quick access to local transportation

Traffic convenient

Always have good stay

Room was ok

Nice clean good sized room lots of storage close to train station and lots of shops around bar is a little rundown but ok too Staff where friendly

Good location if wanting to stay near wembley stadium. Tube station is a 15 minute walk from the hotel. Rooms were spacious and clean, however the rooms and hotel could do with an update. I would say this hotel is a 3 star not a 4 star.

My Louis Vuitton Hand held Luggage was stolen from the hotel lobby as I wait for my cab to the station. My MacBook, jewelry, personal item, wrist watch gift items was all in the language. I all got in response was that it is a public area and they don’t have control. Meanwhile there is no sign or prior warning to such a crime often taking place in the hotel. They referred me to the police

Stayed before.

Loved the little note in my room! It did say Mr however and I am a Miss haha. Loved my stay and had the best sleep ever!