더 크라운 런던

The room had marks on the walls, the carpet was dirty and the shower curtain had mould on it

Staff extremely helpful; clean room great service!

Leuke hotel

Noisy air conditioning unit that can't be turned off

hotel needs work, this is 4 star but room is old and dated, windows so filthy cannot see out of, years worth of pigeon mess on all sills, balconies etc, bedroom curtain thin and held by a wire, not black out thermal or insulated which would help to dampen the sound from the very busy road and would be expected as standard in a 4star hotel. Dust in rooms, dirty glasses were in corridor when I arrived and same glasses still in corridor when I left two days later. Shower water not the hottest but that may be personal preference. housekeeping policy is every third day unless requested, I did not request yet housekeeping entered and replaced bath floor towel onto bath, nothing else was done and housekeeping would have walked past the glasses in the corridor and left them Bed was comfortable and breakfast was nice. Parking expensive given street parking is free for the overnight

They put me in a room near the pool smell dark dirty

Top hotel met erg vriendelijk personeel, ook achter de bar in de pub. Aanrader!

Great Hotel with Friendly professional staff.

In die Jahre gekommenes Hitel, die besten Jahre sind lange her…

I have stayed here for many years, and usually good. I was put in an awful room, very dirty, mattress was brown. No signal in my room and an awful sewage smell throughout my stay. Not happy at all.

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Subhara on reception was an excellent team member

The beds were extremely comfortable. The room was clean and housekeeping came everyday. The AC broke down for the last three days of our stay, but the weather cooled anyway- so we didn't need it. The building looks due for a remodel - just rough around the edges. One elevator worked, the other did not. Fine during the week, but the hotel was very busy on the weekends, so you had to wait awhile at the elevator. Nice location overall.

Our room was very dated with stains on the carpet and a worn out bathroom, Making it feel like it wasnt very clean. Our room was missing an iron and the air-con didnt work, Staff were friendly enough and the location was great for a short ride to Wembley, Front of hotel is nice and clean with good parking facilities. We decided not to have breakfast based on how are room was.

This is my second time staying at the crown. Its accessible to most places. Many transportation options. Wish there was a fridge in the room. Staff is great!

Dreckige und abgenutzte Teppiche auf dem Boden, dreckige und schief hängende Gardinen. Motten nisten in den Gardinen und Möbeln. Klimaanlage funktioniert nicht in allen Zimmern. Fensterdichtungen kaputt, dass es zieht und die Straßengeräusche nicht abgeschirmt werden. Wasserkocher auf dem Zimmer konnte nicht genutzt werden, da ein Teebeutel darin wahrscheinlich mehrere Tage oder Wochen lag. Nach dem Wechsel eines Zimmers mit kaputter Klimaanlage war das andere Zimmer nicht besser, nur die Klimaanlage hat funktioniert. Das Management hat auf Kontakte per Email oder Beschwerdeformular, zu dem man über einen QR-Code im Zimmer gelangen konnte, nicht reagiert.

Clean room, nice hotel, parking, close to shops

Friendly staff | clean room and easy and quick access to local transportation

Traffic convenient

Always have good stay