Hotel de Bourgtheroulde, Autograph Collection

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9.1
/10
Exceptional
938 reviews

What Guests Say About Their Stay

Kaitlyn

10.0
/ 10
Excellent location, attentive staff and comfortable room. Our only complaint was their lobby bar was under renovation.

PETER

10.0
/ 10
Absolutely wonderful place! The desk agent, Camille, spoke excellent English, was polite, friendly, and more than helpful. After she escorted us to our room and gave us a tour, she was happy to draw a nice tour to fit our needs. The porters and valets were friendly and helpful as well. The spa is huge. The only drawback is that we stayed only one night. Robes, slippers, thick towels, spacious shower, deep tub in our room. The robes were so lush I had difficulty closing my suitcase!!! 😁 (Just kidding, I didn't steal anything.) Oh yeah, the towel warmer in the shower is nice. Water pressure excellent.

Heather

10.0
/ 10
Beautiful historical hotel right in the old town with plenty of restaurants etc to choose from. Staff especially valet extremely friendly and helpful without any hesitation. Would definitely recommend to others and if ever I pass this way again will stay with you.
In the Area
See Map
15 Place de la Pucelle, Rouen, Seine-Maritime, Upper Normandy, France, 76000

Main Facilities

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24-Hour Front Desk
Parking
Staying at Hotel de Bourgtheroulde, Autograph Collection is a good choice when you are visiting Arrondissement of Rouen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel de Bourgtheroulde, Autograph Collection

15 Place de la Pucelle, Rouen, Seine-Maritime, Upper Normandy, France, 76000
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Lobby Hotel de Bourgtheroulde, Autograph Collection
Lobby 2 Hotel de Bourgtheroulde, Autograph Collection

Discover More About Hotel de Bourgtheroulde, Autograph Collection

Location
Staying at Hotel de Bourgtheroulde, Autograph Collection is a good choice when you are visiting Arrondissement of Rouen.

About Hotel de Bourgtheroulde, Autograph Collection

From business event to corporate gathering, Hotel de Bourgtheroulde, Autograph Collection provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Hotel de Bourgtheroulde, Autograph Collection welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Hotel de Bourgtheroulde, Autograph Collection is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

This hotel is an ideal choice for you, novice to professional golfers.

Have fun with various entertaining facilities for you and the whole family at Hotel de Bourgtheroulde, Autograph Collection, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel de Bourgtheroulde, Autograph Collection is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel de Bourgtheroulde, Autograph Collection.

All facilities in Hotel de Bourgtheroulde, Autograph Collection

Swimming Pool Hotel de Bourgtheroulde, Autograph Collection
Swimming Pool
Entertainment Facility Hotel de Bourgtheroulde, Autograph Collection
Entertainment Facility
Lobby Hotel de Bourgtheroulde, Autograph Collection
Lobby
Exterior Hotel de Bourgtheroulde, Autograph Collection
Exterior
Others Hotel de Bourgtheroulde, Autograph Collection
Others

Transportation

  • Valet parking
  • Car rental
  • Security

General

  • Non-smoking room

Accessibilty

  • Disabled access friendly

Public Facilities

  • Room service
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist
  • Express check-out
  • Money changer

Accommodation Policy & General Information in Hotel de Bourgtheroulde, Autograph Collection

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
11:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 16:00 - to 11:00 - 12:00
Available rooms at Hotel de Bourgtheroulde, Autograph Collection
66
Number of floors in Hotel de Bourgtheroulde, Autograph Collection
4
Another facilities in Hotel de Bourgtheroulde, Autograph Collection
Valet parking, Car rental, Security, Non-smoking room, Disabled access friendly

Frequently asked question in Hotel de Bourgtheroulde, Autograph Collection

What are available facilities at Hotel de Bourgtheroulde, Autograph Collection?
There are top facilites at Hotel de Bourgtheroulde, Autograph Collection such as 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Hotel de Bourgtheroulde, Autograph Collection?
The standard check-in time at Hotel de Bourgtheroulde, Autograph Collection is starting from From 16:00 while the latest check-out time is at 11:00 - 12:00
What is the star rating of Hotel de Bourgtheroulde, Autograph Collection?
Hotel de Bourgtheroulde, Autograph Collection is a 5.0-star hotel.
How many floors does Hotel de Bourgtheroulde, Autograph Collection have?
Hotel de Bourgtheroulde, Autograph Collection has 4 floors.
How many rooms are available at Hotel de Bourgtheroulde, Autograph Collection?
Hotel de Bourgtheroulde, Autograph Collection has 66 rooms in total.
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More Reviews from Other Guests in Hotel de Bourgtheroulde, Autograph Collection

9.2
Exceptional
From 937 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.4

Service and Facilites

9.2

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Traveler Reviews Hotel de Bourgtheroulde, Autograph Collection

Number of reviews per page
20
40
Top reviews
SABRINA
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great Hotel. Perfect Location
Ilia
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel with outstanding service and great location. However, the lack of an elevator and a side entrance was a strong drawback for us.
Kaitlyn
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, attentive staff and comfortable room. Our only complaint was their lobby bar was under renovation.
PETER
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Absolutely wonderful place! The desk agent, Camille, spoke excellent English, was polite, friendly, and more than helpful. After she escorted us to our room and gave us a tour, she was happy to draw a nice tour to fit our needs. The porters and valets were friendly and helpful as well. The spa is huge. The only drawback is that we stayed only one night. Robes, slippers, thick towels, spacious shower, deep tub in our room. The robes were so lush I had difficulty closing my suitcase!!! 😁 (Just kidding, I didn't steal anything.) Oh yeah, the towel warmer in the shower is nice. Water pressure excellent.
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Oscar
icon-
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This hotel needs more staff
Betty
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location in the center.
Heather
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beautiful historical hotel right in the old town with plenty of restaurants etc to choose from. Staff especially valet extremely friendly and helpful without any hesitation. Would definitely recommend to others and if ever I pass this way again will stay with you.
Michel
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Pas de petit déjeuner
Marianne
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was very kind and helpful. Rooms were spacious but had no USB connectors and very few outlets and were hard to reach. Hotel is a bit outdated but there is nothing else that compares in the area. Spa with sauna and steam and huge pool is wonderful. Very strange bar area in red and black sort of a shame it is not in keeping with the rest of the hotel. Hotel is in a perfect area for shopping and exploring. Breakfast buffet was okay but hot food was not good. Food in bar and dinner restaurant was very good. Would recommend and stay here again.
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Nancy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Warm greeting, staff took our bags and led us to our room. Great breakfast buffet. Friendly and knowledgeable staff who gave great recommendations of sights, tours, bakeries, and shops. Amazing pool and sauna! And I love the bathtub in our room.
Maureen
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

excellent breakfast very beautiful hotel well located in the center parking very near
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Whilst we did not use the spa facilities, they looked very welcoming as did the entire Hotel which is well situated in the historic old part of Rouen
Carlos G
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Excellent
richard
icon-with Partner
with Partner
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Personnel excellent, mais la chambre est petite, tout comme la salle de petit-déjeuner. Celle-ci est souvent saturée et il faut faire la queue dans le hall pour entrer. Mesquin pour un hôtel 5 étoiles.
Christine
icon-
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

I must have mentioned it was my birthday within my reservation and the staff were so incredibly sweet about it. The room was so nice and I especially enjoyed the pool and the location.
Robert
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff thought to be more helpful or friendly. The hotel itself is very well run, clean and the spa was excellent.
LUDOVIC
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Tout est parfait. Magnifique hôtel
Joseph
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The staff were exceptionally friendly and helpful. They fulfilled every request and helped in every way possible. The staff deserve every bit of praise. The room, however, left something to be desired. Our junior suite was large, but the furnishings felt like something from an airport hotel. And the style of the room leaned too much into the castle motif with the rock tile and dull color. The history of the building offers some explanation, but the given that it was remodeled in 2010 makes me wonder why it still felt so old. The excellent staff, great location, and incredible history of the hotel made for an enjoyable stay. But there is definitely room for improvement.
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Heidi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We were in awe of this hotel. If back in the area, would stay here again
svetlana
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice bar and very good food
Number of reviews per page
20
40

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Lobby 4 Hotel de Bourgtheroulde, Autograph Collection

Disclaimer

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