What do past guests say about Sofitel Strasbourg Grande Île?

Sofitel Strasbourg Grande Île is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Sofitel Strasbourg Grande Île

Name: Sofitel Strasbourg Grande Île
Address: 4 place Saint Pierre le Jeune, Strasbourg, Bas-Rhin, Alsace, France, 67000, 4 place Saint Pierre le Jeune, Alsace, 67000, France
Rating: 8.6

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8.6

/10

Very Good

873 reviews

What Guests Say About Their Stay

Lilit

10.0

/ 10

I originally had reservations at another hotel in the city and it was not what was advertised. I paid a bit more and switched here. Everything was amazing! Can’t wait to come back!

Joy

10.0

/ 10

The staff was exceptionally friendly and helpful. We highly recommend the breakfast. Great service and variety of food options. The room was a bit on the small side but it had everything we needed.

Sihar

10.0

/ 10

Hallway is smelly; choice of food for breakfast is limited. Room is spacious.

In the Area

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4 place Saint Pierre le Jeune, Strasbourg, Bas-Rhin, Alsace, France, 67000

Main Facilities

24-Hour Front Desk

Parking

WiFi

Staying at Sofitel Strasbourg Grande Île is a good choice when you are visiting Strasbourg. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Sofitel Strasbourg Grande Île

4 place Saint Pierre le Jeune, Strasbourg, Bas-Rhin, Alsace, France, 67000

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Discover More About Sofitel Strasbourg Grande Île

Location
Staying at Sofitel Strasbourg Grande Île is a good choice when you are visiting Strasbourg.

About Sofitel Strasbourg Grande Île

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sofitel Strasbourg Grande Île is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sofitel Strasbourg Grande Île.

All facilities in Sofitel Strasbourg Grande Île

Others

Hotel Services

Concierge
Express check-in
24-hour Receptionist
Express check-out

Transportation

Valet parking
Parking with surcharge

Kids and Pets

Babysitting

Public Facilities

WiFi in public area

In-room Facilities

Accommodation Policy & General Information in Sofitel Strasbourg Grande Île

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Number of floors in Sofitel Strasbourg Grande Île	6
Another facilities in Sofitel Strasbourg Grande Île	Concierge, Express check-in, 24-hour Receptionist, Express check-out, Valet parking

Frequently asked question in Sofitel Strasbourg Grande Île

What are available facilities at Sofitel Strasbourg Grande Île?

There are top facilites at Sofitel Strasbourg Grande Île such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sofitel Strasbourg Grande Île?

The standard check-in time at Sofitel Strasbourg Grande Île is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Sofitel Strasbourg Grande Île?

Sofitel Strasbourg Grande Île is a 5.0-star hotel.

How many floors does Sofitel Strasbourg Grande Île have?

Sofitel Strasbourg Grande Île has 6 floors.

Does Sofitel Strasbourg Grande Île provide parking?

Yes, Sofitel Strasbourg Grande Île provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Sofitel Strasbourg Grande Île

Overall Ratings & Reviews Sofitel Strasbourg Grande Île

Other sources (873)

8.6

Very Good

From 873 reviews

Cleanliness

9.0

Room Comfort

8.6

Location

9.6

Service and Facilites

9.0

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Traveler Reviews Sofitel Strasbourg Grande Île

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Top reviews

Lilit

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I originally had reservations at another hotel in the city and it was not what was advertised. I paid a bit more and switched here. Everything was amazing! Can’t wait to come back!

Guido

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Just top ! Best Place in town

Joy

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The staff was exceptionally friendly and helpful. We highly recommend the breakfast. Great service and variety of food options. The room was a bit on the small side but it had everything we needed.

Pegah

with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Very good breakfast! Polite servers, Sebastian and Salim.

Beth

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Staff was extremely helpful. Excellent restaurant recommendations.

Mr. YUTTHAPHON

with Children

2.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Guests are not allowed to use the refrigerator; if you want to use it, you have to pay 10 euros. I paid 250 euros per room per night. The minibar is off-limits; if you want to eat anything, you have to pay a 100 euro deposit. Most five-star hotels include this in the room rate. When I asked if they could remove items from the refrigerator so I could store yogurt and medicine, the hotel said they could, but I would have to pay an extra 10 euros. The room was very old. The air conditioning didn't work; I asked the hotel to fix it, but they sent a fan instead. The curtains wouldn't open. When showering, the hot water suddenly turned cold. This is a five-star hotel? It doesn't deserve five stars; two stars would suffice. I feel terrible; it was a really bad experience.

Sihar

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Hallway is smelly; choice of food for breakfast is limited. Room is spacious.

Isabel

Leisure with Partner

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

The staff was outstanding! The pillows were the best! The room was a bit of a walk to get to but we got used to it

Karen

6.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

The room and bathroom room were rundown on it of date

GOHAR

Leisure with Partner

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Location

Natalia

Friends and Family Family

10.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Excellent

John

Leisure with Partner

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Staff was great and location was perfect for wandering for sights.

Brendan

8.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

The Sofitel is well located in Strasbourg, close to all the major attractions and public transport. The staff are friendly and attentive. The hotel is somewhat worn in places with stained carpets in corridors and room lobbies. Bed was clean and comfortable and the room was quiet.

Michael

2.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Staff were nice and housekeeping was great (very clean), this review is about the condition of the hotel. The hotel definitely doesn’t feel like ‘5 stars’; dated & run down, musty/damp room smell that doesn’t go away, a lot of ambient HVAC background noise. Won’t be booking Sofitel by default again for a while.

Karen

Leisure

6.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

The AC struggled hard and it was not that hot outside. We (7of us) sweated like heathens through the night on hard, lumpy beds.

Clara

Leisure Family

2.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

The AC never cooled the rooms, it was always hot and didnt feel the air moving. The hotel staff did not do anything about it. It is rated as a 5 star hotel and it should not be rated like that. It felt like a 3 star hotel

GOHAR

Leisure Family

8.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Great location and great staff I would highly recommend it

Yousef

Business

8.0

/10

Reviewed 67 week(s) ago

Hotels.com verified review

Everyone was very friendly and helpful, food was very good specially breakfast, the room I stayed in was on the 3rd floor near a major renovation. But overall it was comfortable stay. Thank you

Kathryn

Leisure with Partner

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Staff were friendly and courteous. Concierge services were excellent. Hôtel itself was clean, comfortable and well positioned. Would definitely recommend to others and would stay here again.

Rafael A. Ortiz

Leisure Family

10.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

Perfect stay. Very helpful and attentive staff. The breakfast was very good and plentiful. Will stay again without hesitation.

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Disclaimer

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