Sofitel Strasbourg Grande Île

Hotels
8.6
/10
Very Good
790 reviews

What Guests Say About Their Stay

Kathryn
10.0
/ 10
Staff were friendly and courteous. Concierge services were excellent. Hôtel itself was clean, comfortable and well positioned. Would definitely recommend to others and would stay here again.
Rafael A. Ortiz
10.0
/ 10
Perfect stay. Very helpful and attentive staff. The breakfast was very good and plentiful. Will stay again without hesitation.
Julie
10.0
/ 10
Great location for visiting the Christmas markets. Excellent staff, especially the concierge!
In the Area
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4 place Saint-Pierre-le-Jeune, Strasbourg, Bas-Rhin, Alsace, France, 67000

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Staying at Sofitel Strasbourg Grande Île is a good choice when you are visiting Strasbourg. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sofitel Strasbourg Grande Île

4 place Saint-Pierre-le-Jeune, Strasbourg, Bas-Rhin, Alsace, France, 67000
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Discover More About Sofitel Strasbourg Grande Île

Location


Staying at Sofitel Strasbourg Grande Île is a good choice when you are visiting Strasbourg.

About Sofitel Strasbourg Grande Île

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Sofitel Strasbourg Grande Île.

All facilities in Sofitel Strasbourg Grande Île

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Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Valet parking

Kids and Pets

  • Babysitting

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Sofitel Strasbourg Grande Île

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Sofitel Strasbourg Grande Île
6
Another facilities in Sofitel Strasbourg Grande Île
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge

Frequently asked question in Sofitel Strasbourg Grande Île

What are available facilities at Sofitel Strasbourg Grande Île?
There are top facilites at Sofitel Strasbourg Grande Île such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sofitel Strasbourg Grande Île?
The standard check-in time at Sofitel Strasbourg Grande Île is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Sofitel Strasbourg Grande Île have?
Sofitel Strasbourg Grande Île is a 5.0-star hotel.
How many floors does Sofitel Strasbourg Grande Île have?
Sofitel Strasbourg Grande Île has 6 floors.
Is there parking at Sofitel Strasbourg Grande Île?
Yes, Sofitel Strasbourg Grande Île provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Sofitel Strasbourg Grande Île

8.6
Very Good
From 790 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.6

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Sofitel Strasbourg Grande Île

Number of reviews per page
20
40
Top reviews
Brendan
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The Sofitel is well located in Strasbourg, close to all the major attractions and public transport. The staff are friendly and attentive. The hotel is somewhat worn in places with stained carpets in corridors and room lobbies. Bed was clean and comfortable and the room was quiet.
Michael
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were nice and housekeeping was great (very clean), this review is about the condition of the hotel. The hotel definitely doesn’t feel like ‘5 stars’; dated & run down, musty/damp room smell that doesn’t go away, a lot of ambient HVAC background noise. Won’t be booking Sofitel by default again for a while.
Karen
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The AC struggled hard and it was not that hot outside. We (7of us) sweated like heathens through the night on hard, lumpy beds.
Clara
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The AC never cooled the rooms, it was always hot and didnt feel the air moving. The hotel staff did not do anything about it. It is rated as a 5 star hotel and it should not be rated like that. It felt like a 3 star hotel
GOHAR
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location and great staff I would highly recommend it
Yousef
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Everyone was very friendly and helpful, food was very good specially breakfast, the room I stayed in was on the 3rd floor near a major renovation. But overall it was comfortable stay. Thank you
Kathryn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Staff were friendly and courteous. Concierge services were excellent. Hôtel itself was clean, comfortable and well positioned. Would definitely recommend to others and would stay here again.
Rafael A. Ortiz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Perfect stay. Very helpful and attentive staff. The breakfast was very good and plentiful. Will stay again without hesitation.
Michael
icon-Business
Business
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Won’t stay there again. Poor customer service
Jay
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

It’s centrally located but other then that hotel rooms are pretty basic
Raphael
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

An hotel a bit old but comfortable. Nice staff. 1 hour wait to get the room.
Julie
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great location for visiting the Christmas markets. Excellent staff, especially the concierge!
GOHAR
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Location
Alexander
icon-with Friends
with Friends
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

terrible smell on every floor. Old carpet smell. How this Hotel can be rated 4-5 Stars?! Staff is very friendly, they can do nothing about this smell.
Jodi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The hotel Christmas food stalls and outdoor experience was festive. Central location to the Christmas markets makes it worth the higher cost.
Raelene
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great location for Xmas markets!
Verified traveler
4.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Rooms are not clean, and needed renovation 15yrs ago. Not even close to a five star.
Diane
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel was in a great spot, with parking and close to Christmas Markets
Jane
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The location in the old town is great for walking, however the streets are closed during the Christmas markets so we had to wheel our luggage a few blocks to the hotel. The staff is very helpful and friendly. The propery is a bit run down and in need of refurbishment. Our bathroom sink was cracked, the vanity had a gash in it, the carpet was worn and the towels were a bit dingy and scratchy. The buffet breakfast was very good.
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MohamedHussein
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Hotel has an excellent location with an easily accessible parking lot in front of it. Walking to most attractions is less than twenty minutes.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Sofitel Strasbourg Grande Île

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 790 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofitel Strasbourg Grande Île

Number of reviews per page
20
40
Top reviews
Brendan
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The Sofitel is well located in Strasbourg, close to all the major attractions and public transport. The staff are friendly and attentive. The hotel is somewhat worn in places with stained carpets in corridors and room lobbies. Bed was clean and comfortable and the room was quiet.
Michael
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were nice and housekeeping was great (very clean), this review is about the condition of the hotel. The hotel definitely doesn’t feel like ‘5 stars’; dated & run down, musty/damp room smell that doesn’t go away, a lot of ambient HVAC background noise. Won’t be booking Sofitel by default again for a while.
Karen
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The AC struggled hard and it was not that hot outside. We (7of us) sweated like heathens through the night on hard, lumpy beds.
Clara
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The AC never cooled the rooms, it was always hot and didnt feel the air moving. The hotel staff did not do anything about it. It is rated as a 5 star hotel and it should not be rated like that. It felt like a 3 star hotel
GOHAR
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location and great staff I would highly recommend it
Yousef
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Everyone was very friendly and helpful, food was very good specially breakfast, the room I stayed in was on the 3rd floor near a major renovation. But overall it was comfortable stay. Thank you
Kathryn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Staff were friendly and courteous. Concierge services were excellent. Hôtel itself was clean, comfortable and well positioned. Would definitely recommend to others and would stay here again.
Rafael A. Ortiz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Perfect stay. Very helpful and attentive staff. The breakfast was very good and plentiful. Will stay again without hesitation.
Michael
icon-Business
Business
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Won’t stay there again. Poor customer service
Jay
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

It’s centrally located but other then that hotel rooms are pretty basic
Raphael
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

An hotel a bit old but comfortable. Nice staff. 1 hour wait to get the room.
Julie
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great location for visiting the Christmas markets. Excellent staff, especially the concierge!
GOHAR
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Location
Alexander
icon-with Friends
with Friends
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

terrible smell on every floor. Old carpet smell. How this Hotel can be rated 4-5 Stars?! Staff is very friendly, they can do nothing about this smell.
Jodi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The hotel Christmas food stalls and outdoor experience was festive. Central location to the Christmas markets makes it worth the higher cost.
Raelene
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great location for Xmas markets!
Verified traveler
4.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Rooms are not clean, and needed renovation 15yrs ago. Not even close to a five star.
Diane
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel was in a great spot, with parking and close to Christmas Markets
Jane
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The location in the old town is great for walking, however the streets are closed during the Christmas markets so we had to wheel our luggage a few blocks to the hotel. The staff is very helpful and friendly. The propery is a bit run down and in need of refurbishment. Our bathroom sink was cracked, the vanity had a gash in it, the carpet was worn and the towels were a bit dingy and scratchy. The buffet breakfast was very good.
Read More
MohamedHussein
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Hotel has an excellent location with an easily accessible parking lot in front of it. Walking to most attractions is less than twenty minutes.
Number of reviews per page
20
40