SANA Berlin Hotel

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9.2
/10
Exceptional
1,067 reviews

What Guests Say About Their Stay

Jessica

10.0
/ 10
The staff were lovely, really welcoming and helpful. We had an issue with our first room allocation, it smelled like cigarette smoke, the staff at the front desk swapped us to a different room with no issues at all. The second room was great. I think the hotel is showing a few signs of age, chips and wearing on woodwork, but over all looks good. The wellness facilities are a nice touch, it was a nice way to wind down after a stressful day of travel. The breakfast was exceptional. Really very good. Huge variety of a high quality options, even gluten free breads and cereals which came as a welcome surprise to my gluten intolerant partner. Different milk options too. I couldn't fault it.

Bryan

10.0
/ 10
We had a great stay at the SANA Berlin Hotel and loved our room. The balcony was a highlight, and I would definitely recommend requesting a room with one. Our check-in experience was excellent thanks to Farzan, who was super nice and helpful and got us settled in easily. We added breakfast to our stay and it was great. I would absolutely get it again. The hotel's location was fantastic, close to everything we wanted to do. We did not end up using the pool or sauna, but we looked at them, and it was great that the hotel offered those amenities. We would happily stay here again and highly recommend it.

Samuel

10.0
/ 10
Lovely clean modern hotel, very good location for public transport, very helpful and friendly staff. We used two connecting rooms for a family of four, but I understand they have apartment options too. Good indoor spa and pool facilities. EXCELLENT Breakfast. Overall nothing to complain about.
In the Area
See Map
Nuernberger Str. 33-34, Wilmersdorf, Charlottenburg-Wilmersdorf, Berlin, Germany, 10777

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
SANA Berlin Hotel is a hotel is located at Wilmersdorf. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around SANA Berlin Hotel

Nuernberger Str. 33-34, Wilmersdorf, Charlottenburg-Wilmersdorf, Berlin, Germany, 10777
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Lobby SANA Berlin Hotel
Lobby 2 SANA Berlin Hotel

Discover More About SANA Berlin Hotel

Welcome to the SANA Berlin Hotel, your premier destination for an unforgettable stay in the vibrant heart of Germany's capital. Whether you're visiting for business or leisure, the SANA Berlin Hotel offers a perfect blend of comfort, style, and convenience, ensuring a memorable experience for every guest. Discover why the SANA Berlin Hotel is the ideal choice for your next Berlin adventure.

SANA Berlin Hotel Location

The SANA Berlin Hotel is ideally situated in the sophisticated Charlottenburg-Wilmersdorf district of Berlin. Located at Nuernberger Str. 33-34, Wilmersdorf, Charlottenburg-Wilmersdorf, Berlin, Germany, 10777, the hotel offers easy access to the city's most iconic landmarks and business centers. It is approximately 10 kilometers from the bustling city center, providing a tranquil retreat while remaining conveniently connected. Major transit hubs are easily accessible, making exploration effortless. The atmosphere surrounding the SANA Berlin Hotel is one of refined elegance, with tree-lined streets and proximity to world-class shopping and cultural institutions. Guests will appreciate being within reach of renowned attractions such as the Kurfürstendamm shopping boulevard and the historic Charlottenburg Palace.

SANA Berlin Hotel Facilities & Services

Facilities for guests at SANA Berlin Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our comprehensive services aim to enhance your experience, whether you are traveling for business or pleasure.

  • Indoor Swimming Pool:

    Take a refreshing dip in our heated indoor pool, open daily from 7:00 AM to 10:00 PM. Access is complimentary for all guests.
  • Fitness Center:

    Maintain your workout routine in our fully equipped fitness center, available 24/7.
  • SANA Spa & Wellness:

    Indulge in rejuvenating treatments at our on-site spa. Services range from massages to facials, with prices starting from PHP 2,500. Open daily from 9:00 AM to 8:00 PM.
  • Business Center:

    For our business travelers, a well-equipped business center is available with printing and secretarial services. Fees apply for specific services.
  • Concierge Services:

    Our dedicated concierge team is available 24/7 to assist with reservations, tour bookings, and any special requests.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed Wi-Fi throughout the hotel.
  • On-site Parking:

    Secure on-site parking is available for guests at a rate of PHP 800 per day.
  • Children's Play Area:

    A dedicated play area is available for younger guests, ensuring fun for the whole family.

SANA Berlin Hotel Room Types

Discover a range of meticulously designed accommodations, offering the perfect room types of SANA Berlin Hotel to suit your preferences. Each room is crafted to provide a sanctuary of comfort and style.

  • Standard Room:

    Available with a City View or Garden View. Non-smoking rooms are standard. Some rooms feature a bathtub.
  • Deluxe Room:

    Offering enhanced space and amenities, with options for City View or Garden View. All Deluxe Rooms are non-smoking. Bathtub available in select rooms.
  • Executive Suite:

    Our spacious suites provide a luxurious experience with separate living and sleeping areas. Enjoy panoramic City Views. Non-smoking. Bathtub included.
  • Family Suite:

    Designed for families, these suites offer ample space and comfort, with Garden Views. Non-smoking. Bathtub available.

The SANA Berlin Hotel is pleased to offer a limited number of pet-friendly rooms. An additional cleaning fee of PHP 1,500 per pet, per stay, will apply. Please inform us of your pet companion at the time of booking.

SANA Berlin Hotel Dining & Restaurants

Savor exquisite culinary experiences at the SANA Berlin Hotel, where our dining venues offer a delightful journey for your taste buds.

  • "The Brasserie" Restaurant:

    Enjoy a sophisticated dining experience with a focus on international cuisine. Open for breakfast, lunch, and dinner. Estimated price per person: PHP 1,800. Operating hours: 6:30 AM - 10:30 PM.
  • "Skyline Bar":

    Unwind with expertly crafted cocktails and light snacks while enjoying breathtaking city views. Estimated price per person: PHP 1,200. Operating hours: 5:00 PM - 1:00 AM.
  • "Garden Café":

    A relaxed setting for coffee, pastries, and light meals. Perfect for a casual meeting or a quiet moment. Estimated price per person: PHP 700. Operating hours: 8:00 AM - 6:00 PM.

SANA Berlin Hotel Nearby Attractions and Activities

Explore the rich tapestry of Berlin with ease from the SANA Berlin Hotel. The surrounding Charlottenburg-Wilmersdorf area and beyond offer a wealth of attractions and activities for every interest.

  • Kurfürstendamm (Ku'damm):

    Berlin's most famous shopping boulevard, offering a wide array of luxury boutiques, department stores, and cafes.
  • Charlottenburg Palace:

    A magnificent Baroque palace, offering a glimpse into Prussian royal history and beautiful gardens.
  • Tiergarten:

    Berlin's largest and most popular inner-city park, perfect for leisurely strolls, picnics, and outdoor activities.
  • Brandenburg Gate:

    An iconic neoclassical monument, symbolizing peace and unity, and a must-see landmark.
  • Reichstag Building:

    The seat of the German Parliament, known for its impressive architecture and panoramic views from its dome.

If you are looking for other activities around SANA Berlin Hotel, check out the best deals on Traveloka: Recommended activities in Berlin!

How to Get to SANA Berlin Hotel from the Airport

Navigating your journey to the SANA Berlin Hotel is straightforward, with several convenient options available. The airport transfer service of SANA Berlin Hotel ensures a seamless arrival. Here's how to get to SANA Berlin Hotel from the airport:

  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, pre-book the SANA Berlin Hotel's private airport transfer service. This service offers a direct, hassle-free journey to your accommodation. Price starts from PHP 4,500. You can book this through our airport transfer services.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to the hotel typically takes 30-45 minutes, depending on traffic. Estimated cost: PHP 2,000 - PHP 3,000.
  • Public Transportation:

    Berlin boasts an efficient public transport system. You can take the S-Bahn or regional trains from the airport to a station near the hotel, followed by a short taxi or bus ride. This is the most budget-friendly option, with costs typically under PHP 500.

Summary of Why You Should Choose to Stay at SANA Berlin Hotel

Choosing the SANA Berlin Hotel means opting for an exceptional experience in Berlin. With excellent room availability at SANA Berlin Hotel, you are sure to find the perfect accommodation for your needs. Booking SANA Berlin Hotel is simple and rewarding, especially when you utilize Traveloka.

  • Prime Location:

    Situated in the desirable Charlottenburg-Wilmersdorf district, offering easy access to attractions and transport.
  • Luxurious Amenities:

    Enjoy a range of facilities including a swimming pool, spa, and fitness center.
  • Diverse Dining Options:

    Savor international and local flavors at our on-site restaurants and bars.
  • Comfortable Accommodations:

    Choose from a variety of well-appointed rooms and suites designed for ultimate relaxation.
  • Exceptional Service:

    Our dedicated staff is committed to providing a warm and memorable stay.

Room rates at SANA Berlin Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

For your next trip, consider the SANA Berlin Hotel for an unparalleled stay. Explore more options and book with confidence:

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All facilities in SANA Berlin Hotel

Bar, Cafe and Lounge SANA Berlin Hotel
Bar, Cafe and Lounge
Swimming Pool SANA Berlin Hotel
Swimming Pool
Entertainment Facility SANA Berlin Hotel
Entertainment Facility
Fitness Center SANA Berlin Hotel
Fitness Center
Functional Hall SANA Berlin Hotel
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Spa
  • Fitness center
  • Sauna
  • Pool sun loungers

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Elevator
  • Parking
  • Safety deposit box

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Bicycle rental
  • Secure parking

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children games

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in SANA Berlin Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Reservations including a child older than 9 years will incur a charge of EUR 20 for sleeping on the prepared sofa bed.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SANA Berlin Hotel
208
Number of floors in SANA Berlin Hotel
8
Another facilities in SANA Berlin Hotel
Laundry service, Multilingual staff, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in SANA Berlin Hotel

What are available facilities at SANA Berlin Hotel?
There are top facilites at SANA Berlin Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at SANA Berlin Hotel?
The standard check-in time at SANA Berlin Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does SANA Berlin Hotel provide breakfast?
Yes, SANA Berlin Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SANA Berlin Hotel?
SANA Berlin Hotel is a 4.5-star hotel.
How many floors does SANA Berlin Hotel have?
SANA Berlin Hotel has 8 floors.
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More Reviews from Other Guests in SANA Berlin Hotel

9.2
Exceptional
From 1,067 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews SANA Berlin Hotel

Number of reviews per page
20
40
Top reviews
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff were lovely, really welcoming and helpful. We had an issue with our first room allocation, it smelled like cigarette smoke, the staff at the front desk swapped us to a different room with no issues at all. The second room was great. I think the hotel is showing a few signs of age, chips and wearing on woodwork, but over all looks good. The wellness facilities are a nice touch, it was a nice way to wind down after a stressful day of travel. The breakfast was exceptional. Really very good. Huge variety of a high quality options, even gluten free breads and cereals which came as a welcome surprise to my gluten intolerant partner. Different milk options too. I couldn't fault it.
Read More
Bryan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had a great stay at the SANA Berlin Hotel and loved our room. The balcony was a highlight, and I would definitely recommend requesting a room with one. Our check-in experience was excellent thanks to Farzan, who was super nice and helpful and got us settled in easily. We added breakfast to our stay and it was great. I would absolutely get it again. The hotel's location was fantastic, close to everything we wanted to do. We did not end up using the pool or sauna, but we looked at them, and it was great that the hotel offered those amenities. We would happily stay here again and highly recommend it.
Read More
Samuel
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely clean modern hotel, very good location for public transport, very helpful and friendly staff. We used two connecting rooms for a family of four, but I understand they have apartment options too. Good indoor spa and pool facilities. EXCELLENT Breakfast. Overall nothing to complain about.
Claire
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A fantastic hotel, with a fabulous breakfast. SANA Berlin provided a calm space to relax in after busy days sightseeing in Berlin. We also had two very spacious interconnecting rooms, sold as a family room. Perfect for us and our teenagers. Great transport options close to the hotel and it was easy transfer to and from the airport. We would happily stay again.
Read More
John
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent family accommodation in a useful location Very good breakfast Poor evening meal which was over priced - the €20 euro sharing platter was not worth it Not great if you are tall very low seating and toilets was the style choice throughout
Declan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel in a great location.10 mins walk to Ku’damm and KaDeWe.U banh across the street
Mike
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent property. The staff were very attentive. Room service was exceptional. Know that you scan your room key for services. That wasn't explained to us at check in.
Oscar
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff spoke English well
Drew
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great breakfast room. Nice location in a residential area and close to Tiergarten park.
Daniel
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

One of the best hotels I have ever stayed at. The hotel room was really neat and fancy. Staff were kind. The breakfast was great. Nearby places to eat out as well. Has an indoor pool and sauna with a small gym room.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Set in one of the quieter parts of the city yet 5 minutes stroll from the best shopping Berlin has to offer. Close to underground stations for easy transport the Sana is a smart modern hotel with excellent facilities, spacious, well equipped rooms and beautiful reception and bar. Very helpful staff and a free welcome drink and pastries in the room on arrival was a nice touch.
Read More
heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Comfortable
Abdallah
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good breakfast
Kritt
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I enjoyed a fantastic day at SANA Berlin Hotel. My room was comfortable and spacious, modern and clean. The staff were all superstars. They were very friendly and very accommodating to my requests. I cannot thank them enough. Finally, the hotel is perfectly located. Easy to reach by public transport, and within walking distance to High Street shops and restaurants I would not hesitate to stay here again.
Read More
Andrew
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The breakfast was great and the room was clean. I was considered “vip” due to Expedia status so I received 20 percent off food and wine and a free drink. It would’ve been nice to be told that this actually does not count for the breakfast and that the free drink must be wine or beer. Not a big deal but it would’ve been nice to hear it before getting breakfast and ordering a mojito and being told no twice in a row. Otherwise lovely hotel and would return in an instant. Loved the bathroom in my room
Read More
Eleacia
icon-
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I am disappointed with my recent stay at SANA Berlin Hotel, especially as I had a positive experience last year. The standard has clearly declined. On arrival, the apartment smelled of cigarette smoke, which is unacceptable in a non-smoking environment. Cleanliness was poor throughout , the dining table had visible marks from previous guests, and the headboard in the main bedroom had obvious spill stains, suggesting it had not been properly cleaned. Most concerning, the dishcloth by the sink was heavily stained brown, which is unhygienic and made the space feel dirty. There were also maintenance issues. The towel rail above the bath was skewed and appeared to be pulling out of the wall, giving a neglected and unsafe impression. Service was equally disappointing. For a week-long stay, I expected slippers and a robe to be provided as advertised without asking, particularly to use the pool facilities. By the second morning, when nothing had been provided, I had to request slippers and a robe myself, which should not be necessary. Overall, the apartment felt unclean and poorly maintained. This was a stark contrast to my previous stay and reflects a clear decline in standards.
Read More
Adrian
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

yeah
Jacobus
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Yes the Spa was sometimes too crowded.
Katie
icon-with Children
with Children
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Friendly staff, clean spacious rooms, decent breakfast buffet.
Brandon
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 SANA Berlin Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,067 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews SANA Berlin Hotel

Number of reviews per page
20
40
Top reviews
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff were lovely, really welcoming and helpful. We had an issue with our first room allocation, it smelled like cigarette smoke, the staff at the front desk swapped us to a different room with no issues at all. The second room was great. I think the hotel is showing a few signs of age, chips and wearing on woodwork, but over all looks good. The wellness facilities are a nice touch, it was a nice way to wind down after a stressful day of travel. The breakfast was exceptional. Really very good. Huge variety of a high quality options, even gluten free breads and cereals which came as a welcome surprise to my gluten intolerant partner. Different milk options too. I couldn't fault it.
Read More
Bryan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had a great stay at the SANA Berlin Hotel and loved our room. The balcony was a highlight, and I would definitely recommend requesting a room with one. Our check-in experience was excellent thanks to Farzan, who was super nice and helpful and got us settled in easily. We added breakfast to our stay and it was great. I would absolutely get it again. The hotel's location was fantastic, close to everything we wanted to do. We did not end up using the pool or sauna, but we looked at them, and it was great that the hotel offered those amenities. We would happily stay here again and highly recommend it.
Read More
Samuel
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely clean modern hotel, very good location for public transport, very helpful and friendly staff. We used two connecting rooms for a family of four, but I understand they have apartment options too. Good indoor spa and pool facilities. EXCELLENT Breakfast. Overall nothing to complain about.
Claire
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A fantastic hotel, with a fabulous breakfast. SANA Berlin provided a calm space to relax in after busy days sightseeing in Berlin. We also had two very spacious interconnecting rooms, sold as a family room. Perfect for us and our teenagers. Great transport options close to the hotel and it was easy transfer to and from the airport. We would happily stay again.
Read More
John
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent family accommodation in a useful location Very good breakfast Poor evening meal which was over priced - the €20 euro sharing platter was not worth it Not great if you are tall very low seating and toilets was the style choice throughout
Declan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel in a great location.10 mins walk to Ku’damm and KaDeWe.U banh across the street
Mike
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent property. The staff were very attentive. Room service was exceptional. Know that you scan your room key for services. That wasn't explained to us at check in.
Oscar
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff spoke English well
Drew
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great breakfast room. Nice location in a residential area and close to Tiergarten park.
Daniel
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

One of the best hotels I have ever stayed at. The hotel room was really neat and fancy. Staff were kind. The breakfast was great. Nearby places to eat out as well. Has an indoor pool and sauna with a small gym room.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Set in one of the quieter parts of the city yet 5 minutes stroll from the best shopping Berlin has to offer. Close to underground stations for easy transport the Sana is a smart modern hotel with excellent facilities, spacious, well equipped rooms and beautiful reception and bar. Very helpful staff and a free welcome drink and pastries in the room on arrival was a nice touch.
Read More
heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Comfortable
Abdallah
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good breakfast
Kritt
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I enjoyed a fantastic day at SANA Berlin Hotel. My room was comfortable and spacious, modern and clean. The staff were all superstars. They were very friendly and very accommodating to my requests. I cannot thank them enough. Finally, the hotel is perfectly located. Easy to reach by public transport, and within walking distance to High Street shops and restaurants I would not hesitate to stay here again.
Read More
Andrew
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The breakfast was great and the room was clean. I was considered “vip” due to Expedia status so I received 20 percent off food and wine and a free drink. It would’ve been nice to be told that this actually does not count for the breakfast and that the free drink must be wine or beer. Not a big deal but it would’ve been nice to hear it before getting breakfast and ordering a mojito and being told no twice in a row. Otherwise lovely hotel and would return in an instant. Loved the bathroom in my room
Read More
Eleacia
icon-
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I am disappointed with my recent stay at SANA Berlin Hotel, especially as I had a positive experience last year. The standard has clearly declined. On arrival, the apartment smelled of cigarette smoke, which is unacceptable in a non-smoking environment. Cleanliness was poor throughout , the dining table had visible marks from previous guests, and the headboard in the main bedroom had obvious spill stains, suggesting it had not been properly cleaned. Most concerning, the dishcloth by the sink was heavily stained brown, which is unhygienic and made the space feel dirty. There were also maintenance issues. The towel rail above the bath was skewed and appeared to be pulling out of the wall, giving a neglected and unsafe impression. Service was equally disappointing. For a week-long stay, I expected slippers and a robe to be provided as advertised without asking, particularly to use the pool facilities. By the second morning, when nothing had been provided, I had to request slippers and a robe myself, which should not be necessary. Overall, the apartment felt unclean and poorly maintained. This was a stark contrast to my previous stay and reflects a clear decline in standards.
Read More
Adrian
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

yeah
Jacobus
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Yes the Spa was sometimes too crowded.
Katie
icon-with Children
with Children
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Friendly staff, clean spacious rooms, decent breakfast buffet.
Brandon
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great!
Number of reviews per page
20
40