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SANA Berlin Hotel

Hotels
Finding rooms for you...
9.2
/10
Exceptional
1,083 reviews

What Guests Say About Their Stay

Jan

10.0
/ 10
I had a delightful stay at the Sana and very much appreciated the kind upgrade to a suite. They are working hard to refine the guest experience, and it's working - attention to details like the beautiful and comfortable furniture in the conservatory, the completely reimagined lobby and even the menu headings in the restaurant matching perfectly the green of the surrounding foliage. The breakfast has had a makeover, too, with interesting new elements appearing. Highly recommend!

DAVID

10.0
/ 10
We thoroughly enjoyed our stay at SALAN Berlin Hotel. The location is excellent, with numerous restaurants, shopping, and attractions all within easy walking distance. The hotel itself is beautiful, modern, and very well maintained. Our room was spacious, stylish, and comfortable. The pillows and bedding were exceptional, and the thick, plush towels were a welcome luxury—something that can be surprisingly difficult to find while traveling throughout Europe. One of the highlights was the large, modern shower. After spending a month traveling across Europe, we especially appreciated the consistently hot water and strong water pressure, which are not always guaranteed. It made for a very relaxing and comfortable stay. We would gladly stay here again and highly recommend SALAN Berlin Hotel to anyone visiting Berlin.

Jessica

10.0
/ 10
The staff were lovely, really welcoming and helpful. We had an issue with our first room allocation, it smelled like cigarette smoke, the staff at the front desk swapped us to a different room with no issues at all. The second room was great. I think the hotel is showing a few signs of age, chips and wearing on woodwork, but over all looks good. The wellness facilities are a nice touch, it was a nice way to wind down after a stressful day of travel. The breakfast was exceptional. Really very good. Huge variety of a high quality options, even gluten free breads and cereals which came as a welcome surprise to my gluten intolerant partner. Different milk options too. I couldn't fault it.
In the Area
See Map
Nuernberger Str. 33-34, Wilmersdorf, Charlottenburg-Wilmersdorf, Berlin, Germany, 10777

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
SANA Berlin Hotel is a hotel is located at Wilmersdorf. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around SANA Berlin Hotel

Nuernberger Str. 33-34, Wilmersdorf, Charlottenburg-Wilmersdorf, Berlin, Germany, 10777
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Lobby SANA Berlin Hotel
Lobby 2 SANA Berlin Hotel

Discover More About SANA Berlin Hotel

General
In Berlin (Charlottenburg-Wilmersdorf)

Location
With a stay at SANA Berlin Hotel, you'll be centrally located in Berlin, a short 6-minute walk from Kaufhaus des Westens and 10 minutes by foot from Kaiser Wilhelm Memorial Church. This spa hotel is 0.6 mi (1 km) from Zoo Berlin and 0.7 mi (1.1 km) from Berlin Aquarium.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Kaufhaus des Westens - 0.5 km / 0.3 mi
Europa Center - 0.8 km / 0.5 mi
Kurfürstendamm - 0.8 km / 0.5 mi
Kaiser Wilhelm Memorial Church - 0.8 km / 0.5 mi
Berlin Aquarium - 0.9 km / 0.6 mi
Zoo Berlin - 0.9 km / 0.6 mi
Theatre of the West - 1.1 km / 0.7 mi
Nollendorfplatz - 1.5 km / 0.9 mi
Bauhaus Archive - 1.7 km / 1.1 mi
Tiergarten Park - 2 km / 1.2 mi
Schoneberg City Hall - 2 km / 1.3 mi
Victory Column - 2.5 km / 1.6 mi
EUREF-Campus - 2.8 km / 1.7 mi
Berlin State Library - 2.9 km / 1.8 mi
Gleisdreieck Park - 3 km / 1.8 mi

The preferred airport for SANA Berlin Hotel is Berlin (BER-Brandenburg) - 27.4 km / 17 mi

Facilities
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Berlin? This hotel has 3767 square feet (350 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to noon for a fee.

Rooms
Make yourself at home in one of the 208 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in SANA Berlin Hotel

Bar, Cafe and Lounge SANA Berlin Hotel
Bar, Cafe and Lounge
Swimming Pool SANA Berlin Hotel
Swimming Pool
Entertainment Facility SANA Berlin Hotel
Entertainment Facility
Fitness Center SANA Berlin Hotel
Fitness Center
Functional Hall SANA Berlin Hotel
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Spa
  • Fitness center
  • Sauna
  • Pool sun loungers

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Elevator
  • Parking
  • Safety deposit box

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Bicycle rental
  • Secure parking

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children games

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in SANA Berlin Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Reservations including a child older than 9 years will incur a charge of EUR 20 for sleeping on the prepared sofa bed.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SANA Berlin Hotel
208
Number of floors in SANA Berlin Hotel
8
Another facilities in SANA Berlin Hotel
Laundry service, Multilingual staff, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in SANA Berlin Hotel

What are available facilities at SANA Berlin Hotel?
There are top facilites at SANA Berlin Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at SANA Berlin Hotel?
The standard check-in time at SANA Berlin Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does SANA Berlin Hotel provide breakfast?
Yes, SANA Berlin Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does SANA Berlin Hotel have?
SANA Berlin Hotel is a 4.5-star hotel.
How many floors does SANA Berlin Hotel have?
SANA Berlin Hotel has 8 floors.
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More Reviews from Other Guests in SANA Berlin Hotel

Overall Ratings & Reviews SANA Berlin Hotel

Other sources (1,083)
9.2
Exceptional
From 1,083 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews SANA Berlin Hotel

Number of reviews per page
20
40
Top reviews
Lauren
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed a few years in a row and is a good hotel. Was let down as air con wasn’t working in my room and had to chase to get fix which wasn’t. I had to offer solution of a fan so a little let down. Everything else was good and easy stay.
Jan
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had a delightful stay at the Sana and very much appreciated the kind upgrade to a suite. They are working hard to refine the guest experience, and it's working - attention to details like the beautiful and comfortable furniture in the conservatory, the completely reimagined lobby and even the menu headings in the restaurant matching perfectly the green of the surrounding foliage. The breakfast has had a makeover, too, with interesting new elements appearing. Highly recommend!
Read More
DAVID
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay at SALAN Berlin Hotel. The location is excellent, with numerous restaurants, shopping, and attractions all within easy walking distance. The hotel itself is beautiful, modern, and very well maintained. Our room was spacious, stylish, and comfortable. The pillows and bedding were exceptional, and the thick, plush towels were a welcome luxury—something that can be surprisingly difficult to find while traveling throughout Europe. One of the highlights was the large, modern shower. After spending a month traveling across Europe, we especially appreciated the consistently hot water and strong water pressure, which are not always guaranteed. It made for a very relaxing and comfortable stay. We would gladly stay here again and highly recommend SALAN Berlin Hotel to anyone visiting Berlin.
Read More
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff were lovely, really welcoming and helpful. We had an issue with our first room allocation, it smelled like cigarette smoke, the staff at the front desk swapped us to a different room with no issues at all. The second room was great. I think the hotel is showing a few signs of age, chips and wearing on woodwork, but over all looks good. The wellness facilities are a nice touch, it was a nice way to wind down after a stressful day of travel. The breakfast was exceptional. Really very good. Huge variety of a high quality options, even gluten free breads and cereals which came as a welcome surprise to my gluten intolerant partner. Different milk options too. I couldn't fault it.
Read More
Bryan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a great stay at the SANA Berlin Hotel and loved our room. The balcony was a highlight, and I would definitely recommend requesting a room with one. Our check-in experience was excellent thanks to Farzan, who was super nice and helpful and got us settled in easily. We added breakfast to our stay and it was great. I would absolutely get it again. The hotel's location was fantastic, close to everything we wanted to do. We did not end up using the pool or sauna, but we looked at them, and it was great that the hotel offered those amenities. We would happily stay here again and highly recommend it.
Read More
Samuel
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely clean modern hotel, very good location for public transport, very helpful and friendly staff. We used two connecting rooms for a family of four, but I understand they have apartment options too. Good indoor spa and pool facilities. EXCELLENT Breakfast. Overall nothing to complain about.
Claire
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A fantastic hotel, with a fabulous breakfast. SANA Berlin provided a calm space to relax in after busy days sightseeing in Berlin. We also had two very spacious interconnecting rooms, sold as a family room. Perfect for us and our teenagers. Great transport options close to the hotel and it was easy transfer to and from the airport. We would happily stay again.
Read More
John
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent family accommodation in a useful location Very good breakfast Poor evening meal which was over priced - the €20 euro sharing platter was not worth it Not great if you are tall very low seating and toilets was the style choice throughout
Declan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel in a great location.10 mins walk to Ku’damm and KaDeWe.U banh across the street
Mike
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent property. The staff were very attentive. Room service was exceptional. Know that you scan your room key for services. That wasn't explained to us at check in.
Oscar
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff spoke English well
Drew
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great breakfast room. Nice location in a residential area and close to Tiergarten park.
Daniel
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

One of the best hotels I have ever stayed at. The hotel room was really neat and fancy. Staff were kind. The breakfast was great. Nearby places to eat out as well. Has an indoor pool and sauna with a small gym room.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Set in one of the quieter parts of the city yet 5 minutes stroll from the best shopping Berlin has to offer. Close to underground stations for easy transport the Sana is a smart modern hotel with excellent facilities, spacious, well equipped rooms and beautiful reception and bar. Very helpful staff and a free welcome drink and pastries in the room on arrival was a nice touch.
Read More
heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Comfortable
Abdallah
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good breakfast
Kritt
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I enjoyed a fantastic day at SANA Berlin Hotel. My room was comfortable and spacious, modern and clean. The staff were all superstars. They were very friendly and very accommodating to my requests. I cannot thank them enough. Finally, the hotel is perfectly located. Easy to reach by public transport, and within walking distance to High Street shops and restaurants I would not hesitate to stay here again.
Read More
Andrew
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The breakfast was great and the room was clean. I was considered “vip” due to Expedia status so I received 20 percent off food and wine and a free drink. It would’ve been nice to be told that this actually does not count for the breakfast and that the free drink must be wine or beer. Not a big deal but it would’ve been nice to hear it before getting breakfast and ordering a mojito and being told no twice in a row. Otherwise lovely hotel and would return in an instant. Loved the bathroom in my room
Read More
Eleacia
icon-
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I am disappointed with my recent stay at SANA Berlin Hotel, especially as I had a positive experience last year. The standard has clearly declined. On arrival, the apartment smelled of cigarette smoke, which is unacceptable in a non-smoking environment. Cleanliness was poor throughout , the dining table had visible marks from previous guests, and the headboard in the main bedroom had obvious spill stains, suggesting it had not been properly cleaned. Most concerning, the dishcloth by the sink was heavily stained brown, which is unhygienic and made the space feel dirty. There were also maintenance issues. The towel rail above the bath was skewed and appeared to be pulling out of the wall, giving a neglected and unsafe impression. Service was equally disappointing. For a week-long stay, I expected slippers and a robe to be provided as advertised without asking, particularly to use the pool facilities. By the second morning, when nothing had been provided, I had to request slippers and a robe myself, which should not be necessary. Overall, the apartment felt unclean and poorly maintained. This was a stark contrast to my previous stay and reflects a clear decline in standards.
Read More
Adrian
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

yeah
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 SANA Berlin Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews SANA Berlin Hotel

Other sources (1,083)
9.2
Exceptional
From 1,083 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews SANA Berlin Hotel

Number of reviews per page
20
40
Top reviews
Lauren
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed a few years in a row and is a good hotel. Was let down as air con wasn’t working in my room and had to chase to get fix which wasn’t. I had to offer solution of a fan so a little let down. Everything else was good and easy stay.
Jan
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had a delightful stay at the Sana and very much appreciated the kind upgrade to a suite. They are working hard to refine the guest experience, and it's working - attention to details like the beautiful and comfortable furniture in the conservatory, the completely reimagined lobby and even the menu headings in the restaurant matching perfectly the green of the surrounding foliage. The breakfast has had a makeover, too, with interesting new elements appearing. Highly recommend!
Read More
DAVID
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay at SALAN Berlin Hotel. The location is excellent, with numerous restaurants, shopping, and attractions all within easy walking distance. The hotel itself is beautiful, modern, and very well maintained. Our room was spacious, stylish, and comfortable. The pillows and bedding were exceptional, and the thick, plush towels were a welcome luxury—something that can be surprisingly difficult to find while traveling throughout Europe. One of the highlights was the large, modern shower. After spending a month traveling across Europe, we especially appreciated the consistently hot water and strong water pressure, which are not always guaranteed. It made for a very relaxing and comfortable stay. We would gladly stay here again and highly recommend SALAN Berlin Hotel to anyone visiting Berlin.
Read More
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff were lovely, really welcoming and helpful. We had an issue with our first room allocation, it smelled like cigarette smoke, the staff at the front desk swapped us to a different room with no issues at all. The second room was great. I think the hotel is showing a few signs of age, chips and wearing on woodwork, but over all looks good. The wellness facilities are a nice touch, it was a nice way to wind down after a stressful day of travel. The breakfast was exceptional. Really very good. Huge variety of a high quality options, even gluten free breads and cereals which came as a welcome surprise to my gluten intolerant partner. Different milk options too. I couldn't fault it.
Read More
Bryan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a great stay at the SANA Berlin Hotel and loved our room. The balcony was a highlight, and I would definitely recommend requesting a room with one. Our check-in experience was excellent thanks to Farzan, who was super nice and helpful and got us settled in easily. We added breakfast to our stay and it was great. I would absolutely get it again. The hotel's location was fantastic, close to everything we wanted to do. We did not end up using the pool or sauna, but we looked at them, and it was great that the hotel offered those amenities. We would happily stay here again and highly recommend it.
Read More
Samuel
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely clean modern hotel, very good location for public transport, very helpful and friendly staff. We used two connecting rooms for a family of four, but I understand they have apartment options too. Good indoor spa and pool facilities. EXCELLENT Breakfast. Overall nothing to complain about.
Claire
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A fantastic hotel, with a fabulous breakfast. SANA Berlin provided a calm space to relax in after busy days sightseeing in Berlin. We also had two very spacious interconnecting rooms, sold as a family room. Perfect for us and our teenagers. Great transport options close to the hotel and it was easy transfer to and from the airport. We would happily stay again.
Read More
John
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent family accommodation in a useful location Very good breakfast Poor evening meal which was over priced - the €20 euro sharing platter was not worth it Not great if you are tall very low seating and toilets was the style choice throughout
Declan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel in a great location.10 mins walk to Ku’damm and KaDeWe.U banh across the street
Mike
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent property. The staff were very attentive. Room service was exceptional. Know that you scan your room key for services. That wasn't explained to us at check in.
Oscar
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff spoke English well
Drew
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great breakfast room. Nice location in a residential area and close to Tiergarten park.
Daniel
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

One of the best hotels I have ever stayed at. The hotel room was really neat and fancy. Staff were kind. The breakfast was great. Nearby places to eat out as well. Has an indoor pool and sauna with a small gym room.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Set in one of the quieter parts of the city yet 5 minutes stroll from the best shopping Berlin has to offer. Close to underground stations for easy transport the Sana is a smart modern hotel with excellent facilities, spacious, well equipped rooms and beautiful reception and bar. Very helpful staff and a free welcome drink and pastries in the room on arrival was a nice touch.
Read More
heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Comfortable
Abdallah
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good breakfast
Kritt
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I enjoyed a fantastic day at SANA Berlin Hotel. My room was comfortable and spacious, modern and clean. The staff were all superstars. They were very friendly and very accommodating to my requests. I cannot thank them enough. Finally, the hotel is perfectly located. Easy to reach by public transport, and within walking distance to High Street shops and restaurants I would not hesitate to stay here again.
Read More
Andrew
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The breakfast was great and the room was clean. I was considered “vip” due to Expedia status so I received 20 percent off food and wine and a free drink. It would’ve been nice to be told that this actually does not count for the breakfast and that the free drink must be wine or beer. Not a big deal but it would’ve been nice to hear it before getting breakfast and ordering a mojito and being told no twice in a row. Otherwise lovely hotel and would return in an instant. Loved the bathroom in my room
Read More
Eleacia
icon-
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I am disappointed with my recent stay at SANA Berlin Hotel, especially as I had a positive experience last year. The standard has clearly declined. On arrival, the apartment smelled of cigarette smoke, which is unacceptable in a non-smoking environment. Cleanliness was poor throughout , the dining table had visible marks from previous guests, and the headboard in the main bedroom had obvious spill stains, suggesting it had not been properly cleaned. Most concerning, the dishcloth by the sink was heavily stained brown, which is unhygienic and made the space feel dirty. There were also maintenance issues. The towel rail above the bath was skewed and appeared to be pulling out of the wall, giving a neglected and unsafe impression. Service was equally disappointing. For a week-long stay, I expected slippers and a robe to be provided as advertised without asking, particularly to use the pool facilities. By the second morning, when nothing had been provided, I had to request slippers and a robe myself, which should not be necessary. Overall, the apartment felt unclean and poorly maintained. This was a stark contrast to my previous stay and reflects a clear decline in standards.
Read More
Adrian
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

yeah
Number of reviews per page
20
40