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Stella Palace Aqua Park Resort
Hotels
8.8
/10
Very Good
392 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
First time we’ve ever stayed all inclusive with our kids so we tested the water by booking only 4 nights. Instantly fell in love with this place, so much so that we’re already booked to return next year! Beautiful site full of palm trees, accommodating staff, nice bars and entertainment, good range of buffet food and best cocktails I’ve ever had in an AI!
Great waterpark, which (even though shared with the other 3 Stella hotels) only ever had short queues to ride the slides and didn’t feel crazily busy even in peak season. Even at times where it was trickier to get a sunbed there for all 4 of us, there are plenty of tables and chairs in the snack bars too so always somewhere to sit. Lunchtimes really cleared out too, at which point there were plenty of beds available.
Can highly recommend the first floor sharing pool rooms. A smaller number of suites share a pool which is a bit quieter than the main pool and there was always space around this pool. The suite itself was great for a family with teens. This room type had two bedrooms, interconnected with a door but totally separate rooms (I.e. not just separated with a partition), each with their own bathroom so plenty of privacy.
The only thing that might’ve been a nice extra is to have some sporting activities targeted to teens. There was footie for example for kids up to 12 and then an adults’ one but I think our son would’ve been more confident joining in with older kids his age.
Kpax
10.0
/ 10
Its just this simple, booking and making booking adjustments with Expedia and Stella was super simple both offered amazing customer services. The service and facilties at the Stella hotel were unbelievable, best ive experienced in Europe. The room for 5 was superb large enough space to cover our needs. The staff were phenomenal couldn't be more helpful. The food was a solid 8/10. The water park and the pool facilities were brilliant never over loaded with people even though the hotel was fully booked, enough space for everyone. The local town qas quaint and had enough restaurants and shops to keep the family happy. I'd go back tomorrow. Well done
David
10.0
/ 10
Loved this place. Food excellent, great for kids and adults too. One of our new favourite places.
In the Area
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Analipsi, Chersonisos, Nomós Irakleíou, Crete, Greece, 700 14
Main Facilities
Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Stella Palace Aqua Park Resort
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What's around Stella Palace Aqua Park Resort
Analipsi, Chersonisos, Nomós Irakleíou, Crete, Greece, 700 14
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Discover More About Stella Palace Aqua Park Resort
Location
Staying at Stella Palace Aqua Park Resort is a good choice when you are visiting Chersonisos.
About Stella Palace Aqua Park Resort
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Stella Palace Aqua Park Resort exclusively for you.
Stella Palace Aqua Park Resort is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Stella Palace Aqua Park Resort.
All facilities in Stella Palace Aqua Park Resort
Others
Things to Do
- Shops
- Waterpark
- Beach umbrella
- Hot tub
- Outdoor pool
- Poolside bar
- Private beach
- Turkish bath
- Spa
- Health club
- Garden
- Beach towel
- Sauna
- Steam room
- Waterslide
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Nightclub
- Snack bar
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Billiard
- Tennis court
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
General
- Smoking area
- Banquet
- Parking
- Terrace
Business Facilities
- Meeting facilities
- Conference room
- Conference rooms
- Computer station
Nearby Facilities
- Souvenir shop
- Grocery
- Hair salon
Family-friendly Facilities
- Kids club
- Children pool
Kids and Pets
- Babysitting with surcharge
- Supervised childcare
Transportation
- Limo or town car service
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Stella Palace Aqua Park Resort
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Available rooms at Stella Palace Aqua Park Resort | 240 |
Number of floors in Stella Palace Aqua Park Resort | 2 |
Another facilities in Stella Palace Aqua Park Resort | Shops, Waterpark, Beach umbrella, Hot tub, Outdoor pool |
Frequently asked question in Stella Palace Aqua Park Resort
What are available facilities at Stella Palace Aqua Park Resort?
There are top facilites at Stella Palace Aqua Park Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Stella Palace Aqua Park Resort?
The standard check-in time at Stella Palace Aqua Park Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Stella Palace Aqua Park Resort?
Stella Palace Aqua Park Resort is a 5.0-star hotel.
How many floors does Stella Palace Aqua Park Resort have?
Stella Palace Aqua Park Resort has 2 floors.
How many rooms are available at Stella Palace Aqua Park Resort?
Stella Palace Aqua Park Resort has 240 rooms in total.
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More Reviews from Other Guests in Stella Palace Aqua Park Resort
Overall Ratings & Reviews Stella Palace Aqua Park Resort
Other sources (392)
8.8
Very Good
From 392 reviews
Cleanliness
8.8
Room Comfort
8.6
Location
7.0
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Stella Palace Aqua Park Resort
Number of reviews per page
20
40
Top reviews
Sammy
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing food
Marisa
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Food was average. Water park was good. Our rooms had an issue, so spent one night at n another room and had to move. Would recommend if you have kids.
Verified traveler
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
First time we’ve ever stayed all inclusive with our kids so we tested the water by booking only 4 nights. Instantly fell in love with this place, so much so that we’re already booked to return next year! Beautiful site full of palm trees, accommodating staff, nice bars and entertainment, good range of buffet food and best cocktails I’ve ever had in an AI!
Great waterpark, which (even though shared with the other 3 Stella hotels) only ever had short queues to ride the slides and didn’t feel crazily busy even in peak season. Even at times where it was trickier to get a sunbed there for all 4 of us, there are plenty of tables and chairs in the snack bars too so always somewhere to sit. Lunchtimes really cleared out too, at which point there were plenty of beds available.
Can highly recommend the first floor sharing pool rooms. A smaller number of suites share a pool which is a bit quieter than the main pool and there was always space around this pool. The suite itself was great for a family with teens. This room type had two bedrooms, interconnected with a door but totally separate rooms (I.e. not just separated with a partition), each with their own bathroom so plenty of privacy.
The only thing that might’ve been a nice extra is to have some sporting activities targeted to teens. There was footie for example for kids up to 12 and then an adults’ one but I think our son would’ve been more confident joining in with older kids his age.
Read More
Louise
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Amazing hotel, cannot wait to return another year!
Kpax
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Its just this simple, booking and making booking adjustments with Expedia and Stella was super simple both offered amazing customer services. The service and facilties at the Stella hotel were unbelievable, best ive experienced in Europe. The room for 5 was superb large enough space to cover our needs. The staff were phenomenal couldn't be more helpful. The food was a solid 8/10. The water park and the pool facilities were brilliant never over loaded with people even though the hotel was fully booked, enough space for everyone. The local town qas quaint and had enough restaurants and shops to keep the family happy. I'd go back tomorrow. Well done
Read More
David
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Loved this place. Food excellent, great for kids and adults too. One of our new favourite places.
Elad
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The main attraction is the water park which is excellent. The breakfast and the service at breakfast and lunch was very good. The shows were ok, though the movie screenings are pretty bad because their screen is defective and they decide to do the movie screenings when the sun is pointing right at the screen so you can't see anything. They didn't come and clean our room during our entire stay. Both showers leak like crazy meaning anytime you take a shower you basically flood the room. When I begged them weeks in advance for a reservation to their high-end restaurant for my 20th anniversary they told me that they can't make a reservation without a room number (even though I had booked the hotel and already paid). They said they would get me a reservation at this restaurant when I arrived and I made sure they understood the importance. They lied. They were full for all of the restaurants and would not provide us with a reservation there. They tried to sit us at their greek restaurant by the pool, which is wholly inappropriate for an anniversary dinner and after a lot of back and forths they called me back and gave us reservations at their asian restaurant for 9pm (which is quite late for us). We arrive at 9pm and we see the restaurant is practically empty. They could have easily given us reservations but they were completely inflexible. Really spoiled out entire experience for us for no reason.
Read More
Jonathan
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
All great,
One warning (as we didn't see this in the information) when booking the all inclusive package, and you prefer to go to a restaurant rather than buffet. (The buffet wasn't the best to be honest in our opinion)
You are limited to the amount of times you can eat in the restaurants in the evenings within the package. You can however book and pay extra to go to more restaurants.
This was a bit disappointing but it was overall still a great stay.
Staff were amazing, especially with a young child.
Read More
Miluska
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The scuba instructor was… let’s say not always the most customer centric. Not a hotel staff but they sub contracted
Martin
10.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Beautiful resort with super friendly and helpful staff. The water park looks amazing for kids (and adults too). Plenty of areas for adults to relax too.
Only improvement is Netflix needs to be added to the TVs in bedrooms, the existing selection of mainly news channels is awful
RICKY
Leisure with Children
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Fantastic place... amazing food.
Only if we had come last week of October then weather would have been nicer and kids would have enjoyed waterpark
Nilesh
Friends and Family
8.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Overall really good, just a little disappointed with the quantity and variety of food options at the buffet restaurant. It’s probably the smallest selection Ive had but what was there was very good, just would’ve like more choice as some of our group had restricted diets and we’ve always had a good selection to choose from
Claire
Leisure Family
8.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Lovely property, not much going on outside. Also as it's such a big hotel it is very busy. Pounding music round the pool every day was unavoidable and not so relaxing. It was very clean and staff were great but wouldn't return.
Heather
Leisure with Children
6.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Be aware when booking, if you select a pool view room type, the hotel cannot guarantee this - even although this is what you’ve paid for.
We had ants in our bathroom, there was no infant cot bed when we arrived, nor when we changed room. The food was extremely repetitive and not as much variety as other all inclusive hotels.
Restaurant staff were lovely and friendly. Reception staff ultimately resolved some of our issues but not without a lot of push back and arguing. Pool area was great, grounds were lovely, water park was fun and a la carte restaurants were good.
There were lots of issues that could have been resolved with more attention prior to our arrival (knowing we had an infant so not putting us up two flights of stairs, checking the bathroom for leaks, checking the patio door to ensure it locked, thinking that if we had a cot bed in one room then we’d need it again after we changed rooms, spotting the hundreds of ants that were on the floor etc).
Overall, nice property but won’t be returning.
Read More
Mariano
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
…
Julie
Leisure Family
8.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Not a great location but hotel was nice, clean, well maintained and the entertainment was pretty good each night. Staff were really friendly and were always happy to help. The staff are the hotels best asset.
Rita
Leisure
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Loved most aspects of the hotel, very clean and friendly staff. Room are spacious and well thought about. Kids splash area was great fun.
Kobi
Friends and Family
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Awesome hotel. Great food, lots of pool, great water park, clean, quiet and just great.
It a real 5 star hotel. Weve been in several 5 stars hotel in crete and this is the best by far.
Christopher
Friends and Family
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Amazing hotel, staff so friendly, swim up room was brilliant.
Refael haim
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
It was my greatest vacation ever thanks to the amazing staff an in specially Anna Maria it was amazing definitely we will come back again
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Stella Palace Aqua Park Resort
Other sources (392)
8.8
Very Good
From 392 reviews
Cleanliness
8.8
Room Comfort
8.6
Location
7.0
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Stella Palace Aqua Park Resort
Number of reviews per page
20
40
Top reviews
Sammy
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing food
Marisa
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Food was average. Water park was good. Our rooms had an issue, so spent one night at n another room and had to move. Would recommend if you have kids.
Verified traveler
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
First time we’ve ever stayed all inclusive with our kids so we tested the water by booking only 4 nights. Instantly fell in love with this place, so much so that we’re already booked to return next year! Beautiful site full of palm trees, accommodating staff, nice bars and entertainment, good range of buffet food and best cocktails I’ve ever had in an AI!
Great waterpark, which (even though shared with the other 3 Stella hotels) only ever had short queues to ride the slides and didn’t feel crazily busy even in peak season. Even at times where it was trickier to get a sunbed there for all 4 of us, there are plenty of tables and chairs in the snack bars too so always somewhere to sit. Lunchtimes really cleared out too, at which point there were plenty of beds available.
Can highly recommend the first floor sharing pool rooms. A smaller number of suites share a pool which is a bit quieter than the main pool and there was always space around this pool. The suite itself was great for a family with teens. This room type had two bedrooms, interconnected with a door but totally separate rooms (I.e. not just separated with a partition), each with their own bathroom so plenty of privacy.
The only thing that might’ve been a nice extra is to have some sporting activities targeted to teens. There was footie for example for kids up to 12 and then an adults’ one but I think our son would’ve been more confident joining in with older kids his age.
Read More
Louise
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Amazing hotel, cannot wait to return another year!
Kpax
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Its just this simple, booking and making booking adjustments with Expedia and Stella was super simple both offered amazing customer services. The service and facilties at the Stella hotel were unbelievable, best ive experienced in Europe. The room for 5 was superb large enough space to cover our needs. The staff were phenomenal couldn't be more helpful. The food was a solid 8/10. The water park and the pool facilities were brilliant never over loaded with people even though the hotel was fully booked, enough space for everyone. The local town qas quaint and had enough restaurants and shops to keep the family happy. I'd go back tomorrow. Well done
Read More
David
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Loved this place. Food excellent, great for kids and adults too. One of our new favourite places.
Elad
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The main attraction is the water park which is excellent. The breakfast and the service at breakfast and lunch was very good. The shows were ok, though the movie screenings are pretty bad because their screen is defective and they decide to do the movie screenings when the sun is pointing right at the screen so you can't see anything. They didn't come and clean our room during our entire stay. Both showers leak like crazy meaning anytime you take a shower you basically flood the room. When I begged them weeks in advance for a reservation to their high-end restaurant for my 20th anniversary they told me that they can't make a reservation without a room number (even though I had booked the hotel and already paid). They said they would get me a reservation at this restaurant when I arrived and I made sure they understood the importance. They lied. They were full for all of the restaurants and would not provide us with a reservation there. They tried to sit us at their greek restaurant by the pool, which is wholly inappropriate for an anniversary dinner and after a lot of back and forths they called me back and gave us reservations at their asian restaurant for 9pm (which is quite late for us). We arrive at 9pm and we see the restaurant is practically empty. They could have easily given us reservations but they were completely inflexible. Really spoiled out entire experience for us for no reason.
Read More
Jonathan
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
All great,
One warning (as we didn't see this in the information) when booking the all inclusive package, and you prefer to go to a restaurant rather than buffet. (The buffet wasn't the best to be honest in our opinion)
You are limited to the amount of times you can eat in the restaurants in the evenings within the package. You can however book and pay extra to go to more restaurants.
This was a bit disappointing but it was overall still a great stay.
Staff were amazing, especially with a young child.
Read More
Miluska
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The scuba instructor was… let’s say not always the most customer centric. Not a hotel staff but they sub contracted
Martin
10.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Beautiful resort with super friendly and helpful staff. The water park looks amazing for kids (and adults too). Plenty of areas for adults to relax too.
Only improvement is Netflix needs to be added to the TVs in bedrooms, the existing selection of mainly news channels is awful
RICKY
Leisure with Children
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Fantastic place... amazing food.
Only if we had come last week of October then weather would have been nicer and kids would have enjoyed waterpark
Nilesh
Friends and Family
8.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Overall really good, just a little disappointed with the quantity and variety of food options at the buffet restaurant. It’s probably the smallest selection Ive had but what was there was very good, just would’ve like more choice as some of our group had restricted diets and we’ve always had a good selection to choose from
Claire
Leisure Family
8.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Lovely property, not much going on outside. Also as it's such a big hotel it is very busy. Pounding music round the pool every day was unavoidable and not so relaxing. It was very clean and staff were great but wouldn't return.
Heather
Leisure with Children
6.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Be aware when booking, if you select a pool view room type, the hotel cannot guarantee this - even although this is what you’ve paid for.
We had ants in our bathroom, there was no infant cot bed when we arrived, nor when we changed room. The food was extremely repetitive and not as much variety as other all inclusive hotels.
Restaurant staff were lovely and friendly. Reception staff ultimately resolved some of our issues but not without a lot of push back and arguing. Pool area was great, grounds were lovely, water park was fun and a la carte restaurants were good.
There were lots of issues that could have been resolved with more attention prior to our arrival (knowing we had an infant so not putting us up two flights of stairs, checking the bathroom for leaks, checking the patio door to ensure it locked, thinking that if we had a cot bed in one room then we’d need it again after we changed rooms, spotting the hundreds of ants that were on the floor etc).
Overall, nice property but won’t be returning.
Read More
Mariano
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
…
Julie
Leisure Family
8.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Not a great location but hotel was nice, clean, well maintained and the entertainment was pretty good each night. Staff were really friendly and were always happy to help. The staff are the hotels best asset.
Rita
Leisure
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Loved most aspects of the hotel, very clean and friendly staff. Room are spacious and well thought about. Kids splash area was great fun.
Kobi
Friends and Family
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Awesome hotel. Great food, lots of pool, great water park, clean, quiet and just great.
It a real 5 star hotel. Weve been in several 5 stars hotel in crete and this is the best by far.
Christopher
Friends and Family
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Amazing hotel, staff so friendly, swim up room was brilliant.
Refael haim
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
It was my greatest vacation ever thanks to the amazing staff an in specially Anna Maria it was amazing definitely we will come back again
Number of reviews per page
20
40