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斯特拉宫殿水上乐园度假村酒店
酒店
8.8
/10
非常好
392个评论
客人对住宿的评价
Verified traveler
10.0
/ 10
First time we’ve ever stayed all inclusive with our kids so we tested the water by booking only 4 nights. Instantly fell in love with this place, so much so that we’re already booked to return next year! Beautiful site full of palm trees, accommodating staff, nice bars and entertainment, good range of buffet food and best cocktails I’ve ever had in an AI!
Great waterpark, which (even though shared with the other 3 Stella hotels) only ever had short queues to ride the slides and didn’t feel crazily busy even in peak season. Even at times where it was trickier to get a sunbed there for all 4 of us, there are plenty of tables and chairs in the snack bars too so always somewhere to sit. Lunchtimes really cleared out too, at which point there were plenty of beds available.
Can highly recommend the first floor sharing pool rooms. A smaller number of suites share a pool which is a bit quieter than the main pool and there was always space around this pool. The suite itself was great for a family with teens. This room type had two bedrooms, interconnected with a door but totally separate rooms (I.e. not just separated with a partition), each with their own bathroom so plenty of privacy.
The only thing that might’ve been a nice extra is to have some sporting activities targeted to teens. There was footie for example for kids up to 12 and then an adults’ one but I think our son would’ve been more confident joining in with older kids his age.
查看翻译
Kpax
10.0
/ 10
Its just this simple, booking and making booking adjustments with Expedia and Stella was super simple both offered amazing customer services. The service and facilties at the Stella hotel were unbelievable, best ive experienced in Europe. The room for 5 was superb large enough space to cover our needs. The staff were phenomenal couldn't be more helpful. The food was a solid 8/10. The water park and the pool facilities were brilliant never over loaded with people even though the hotel was fully booked, enough space for everyone. The local town qas quaint and had enough restaurants and shops to keep the family happy. I'd go back tomorrow. Well done
查看翻译
David
10.0
/ 10
Loved this place. Food excellent, great for kids and adults too. One of our new favourite places.
查看翻译
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Analipsi, Chersonisos, Nomós Irakleíou, Crete, Greece, 700 14
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游泳池
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24 小时前台
WiFi
电梯
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Analipsi, Chersonisos, Nomós Irakleíou, Crete, Greece, 700 14
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关于斯特拉宫殿水上乐园度假村酒店
最高品质的服务加上其广泛的设施，让您获得极致的假期体验。
入住期间，一定要去这家酒店的健身中心锻炼一下。
无论您是独自旅行还是与亲人一起旅行，您都可以在泳池度过愉快而轻松的一天。
获得最优惠的价格，享受最优质的水疗护理，放松身心，焕发活力。
24小时前台随时为您服务，从入住到退房，或您需要的任何帮助。如果您还有其他需求，请随时联系前台，我们随时准备为您提供服务。
在斯特拉宫殿水上乐园度假村酒店品尝您最喜爱的菜肴，这里有专为您准备的特色菜肴。
根据大多数酒店客人的评价，斯特拉宫殿水上乐园度假村酒店是一家舒适且服务一流的酒店。
在斯特拉宫殿水上乐园度假村酒店入住期间，留下珍贵而难忘的回忆。
斯特拉宫殿水上乐园度假村酒店的所有设施
其他
活动
- 商店
- 水上乐园
- 沙滩伞
- 热水浴缸
- 室外游泳池
- 池畔酒吧
- 私人海滩
- 土耳其浴室
- Spa
- 健身俱乐部
- 花园
- 沙滩巾
- 桑拿
- 蒸汽浴室
- 水滑梯
- 海滩躺椅
- 泳池躺椅
酒店服务
- 洗衣服务
- 旅行
- 多语言员工
- 快速入住
- 婚礼服务
- 行李寄存
- 快速退房
- 搬运工
- 24小时接待员
- 门房
食物和饮品
- 酒吧
- 池畔酒吧
- 海滩酒吧
- 夜总会
- 小吃店
体育和娱乐
- 室外网球场
- 健身
- 游戏室
- 台球
- 网球场
公共设施
- OTHER
- 大堂咖啡/茶
- 电梯
- 餐厅
- 保险箱
一般
- 吸烟区
- 宴会
- 停车场
- 露台
商业设施
- 会议设施
- 会议室
- 会议室
- 电脑站
附近设施
- 纪念品商店
- 杂货店
- 美发沙龙
家庭友好设施
- 儿童俱乐部
- 儿童游泳池
儿童和宠物
- 收费保姆服务
- 监督儿童看护
交通
- 豪华轿车或市区轿车服务
连接
- 免费WiFi
房内设施
- 电视
住宿政策与一般信息在斯特拉宫殿水上乐园度假村酒店
重要备注
计划在入住时间以外办理入住手续（例如清晨或深夜）？您可以直接与酒店安排！
您需要到店支付以下费用。费用可能包含适用的税费：
- 该城市征收一项税款，并将由住宿接待方代为收取。此税根据季节进行调整，并且可能不必全年都需缴付。可能会有其他免除或扣减税款的情况。如需更多信息，请通过预订确认邮件中的信息联系住宿接待方。
- 征收城市税：从 11 月 1 日至 3 月 31 日，每间住宿每晚 EUR 4.00
- 征收城市税：4 月 1 日 - 10 月 31 日，每间住宿每晚 EUR 15.00
这里已包括住宿向我们列出的全部收费项目。
- 可能需收取加人费用，具体费用取决于住宿的政策。
- 入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
- 特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
- 此住宿接待方接受以信用卡付款；恕不接受现金
- 此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房
前台工作人员将在住客到店时接待。
Hotel only accepts guests with minimum age of 18
入住/退房时间
入住：
15:00 - 00:00
退房：
在此之前 11:00
酒店政策暂未公布。
一般信息
热门设施 | 游泳池, 餐厅, 24 小时前台, WiFi, 电梯 |
入住/退房时间 | 从 15:00 - 00:00 - 到 11:00 |
斯特拉宫殿水上乐园度假村酒店 的可用房间 | 240个房间 |
斯特拉宫殿水上乐园度假村酒店 的楼层数是多少 | 2 层 |
在斯特拉宫殿水上乐园度假村酒店的其他设施 | {显示设施类型} |
常见问题解答在斯特拉宫殿水上乐园度假村酒店
斯特拉宫殿水上乐园度假村酒店有哪些可用设施？
斯特拉宫殿水上乐园度假村酒店有顶级设施，例如游泳池, 餐厅, 24 小时前台, WiFi, 电梯。（有些可能需要额外收费）
斯特拉宫殿水上乐园度假村酒店的常规入住和退房时间是什么？
斯特拉宫殿水上乐园度假村酒店标准入住时间开始于15:00 - 00:00最晚退房时间为在此之前 11:00
斯特拉宫殿水上乐园度假村酒店 是几星级酒店？
斯特拉宫殿水上乐园度假村酒店 是一家 5.0 星级酒店。
斯特拉宫殿水上乐园度假村酒店 一共有几层楼？
斯特拉宫殿水上乐园度假村酒店 共设有 2 层楼。
斯特拉宫殿水上乐园度假村酒店 一共有多少个房间？
斯特拉宫殿水上乐园度假村酒店 一共有 240 间客房。
查看所有
更多旅客的评论在斯特拉宫殿水上乐园度假村酒店
综合评分和评论 Stella Palace Aqua Park Resort
其他来源 (392)
8.8
非常好
基于 392 条评论
清洁度
8.8
客房舒适度
8.6
地点
7.0
服务和设施
9.2
排序方式
最相关
偏好
查看全部
旅行者评论 Stella Palace Aqua Park Resort
每页评论数
20
40
热门评论
Sammy
休闲 亲子同住
10.0
/10
评论于 14几周前
Expedia Group verified review
Amazing food
Marisa
8.0
/10
评论于 15几周前
Expedia Group verified review
Food was average. Water park was good. Our rooms had an issue, so spent one night at n another room and had to move. Would recommend if you have kids.
Verified traveler
朋友和家人
10.0
/10
评论于 15几周前
Hotels.com verified review
First time we’ve ever stayed all inclusive with our kids so we tested the water by booking only 4 nights. Instantly fell in love with this place, so much so that we’re already booked to return next year! Beautiful site full of palm trees, accommodating staff, nice bars and entertainment, good range of buffet food and best cocktails I’ve ever had in an AI!
Great waterpark, which (even though shared with the other 3 Stella hotels) only ever had short queues to ride the slides and didn’t feel crazily busy even in peak season. Even at times where it was trickier to get a sunbed there for all 4 of us, there are plenty of tables and chairs in the snack bars too so always somewhere to sit. Lunchtimes really cleared out too, at which point there were plenty of beds available.
Can highly recommend the first floor sharing pool rooms. A smaller number of suites share a pool which is a bit quieter than the main pool and there was always space around this pool. The suite itself was great for a family with teens. This room type had two bedrooms, interconnected with a door but totally separate rooms (I.e. not just separated with a partition), each with their own bathroom so plenty of privacy.
The only thing that might’ve been a nice extra is to have some sporting activities targeted to teens. There was footie for example for kids up to 12 and then an adults’ one but I think our son would’ve been more confident joining in with older kids his age.
阅读更多
Louise
休闲 家庭
10.0
/10
评论于 16几周前
Expedia Group verified review
Amazing hotel, cannot wait to return another year!
Kpax
休闲 家庭
10.0
/10
评论于 17几周前
Expedia Group verified review
Its just this simple, booking and making booking adjustments with Expedia and Stella was super simple both offered amazing customer services. The service and facilties at the Stella hotel were unbelievable, best ive experienced in Europe. The room for 5 was superb large enough space to cover our needs. The staff were phenomenal couldn't be more helpful. The food was a solid 8/10. The water park and the pool facilities were brilliant never over loaded with people even though the hotel was fully booked, enough space for everyone. The local town qas quaint and had enough restaurants and shops to keep the family happy. I'd go back tomorrow. Well done
阅读更多
Mélanie
休闲 亲子同住
10.0
/10
评论于 17几周前
Expedia Group verified review
Very friendly staff, nice waterpark and good food.
David
休闲 家庭
10.0
/10
评论于 17几周前
Expedia Group verified review
Loved this place. Food excellent, great for kids and adults too. One of our new favourite places.
Elad
休闲 家庭
6.0
/10
评论于 18几周前
Expedia Group verified review
The main attraction is the water park which is excellent. The breakfast and the service at breakfast and lunch was very good. The shows were ok, though the movie screenings are pretty bad because their screen is defective and they decide to do the movie screenings when the sun is pointing right at the screen so you can't see anything. They didn't come and clean our room during our entire stay. Both showers leak like crazy meaning anytime you take a shower you basically flood the room. When I begged them weeks in advance for a reservation to their high-end restaurant for my 20th anniversary they told me that they can't make a reservation without a room number (even though I had booked the hotel and already paid). They said they would get me a reservation at this restaurant when I arrived and I made sure they understood the importance. They lied. They were full for all of the restaurants and would not provide us with a reservation there. They tried to sit us at their greek restaurant by the pool, which is wholly inappropriate for an anniversary dinner and after a lot of back and forths they called me back and gave us reservations at their asian restaurant for 9pm (which is quite late for us). We arrive at 9pm and we see the restaurant is practically empty. They could have easily given us reservations but they were completely inflexible. Really spoiled out entire experience for us for no reason.
阅读更多
Christian
休闲 家庭
10.0
/10
评论于 25几周前
Expedia Group verified review
Alles genauso schöne wie in der Hotelbeschreibung. Wir kommen wieder
Jonathan
休闲 家庭
8.0
/10
评论于 25几周前
Expedia Group verified review
All great,
One warning (as we didn't see this in the information) when booking the all inclusive package, and you prefer to go to a restaurant rather than buffet. (The buffet wasn't the best to be honest in our opinion)
You are limited to the amount of times you can eat in the restaurants in the evenings within the package. You can however book and pay extra to go to more restaurants.
This was a bit disappointing but it was overall still a great stay.
Staff were amazing, especially with a young child.
阅读更多
Miluska
休闲 家庭
10.0
/10
评论于 30几周前
Expedia Group verified review
The scuba instructor was… let’s say not always the most customer centric. Not a hotel staff but they sub contracted
Hera
休闲 家庭
10.0
/10
评论于 32几周前
Expedia Group verified review
The food is exceptionally good and everyone in the staff is very friendly. It's a beautiful resort with lots of comfortable sunbeds around the pools. There is animation but not too late and not too loud. Best all-in hotel ever!
Martin
10.0
/10
评论于 54几周前
Hotels.com verified review
Beautiful resort with super friendly and helpful staff. The water park looks amazing for kids (and adults too). Plenty of areas for adults to relax too.
Only improvement is Netflix needs to be added to the TVs in bedrooms, the existing selection of mainly news channels is awful
RICKY
休闲 亲子同住
10.0
/10
评论于 55几周前
Expedia Group verified review
Fantastic place... amazing food.
Only if we had come last week of October then weather would have been nicer and kids would have enjoyed waterpark
Nilesh
朋友和家人
8.0
/10
评论于 56几周前
Hotels.com verified review
Overall really good, just a little disappointed with the quantity and variety of food options at the buffet restaurant. It’s probably the smallest selection Ive had but what was there was very good, just would’ve like more choice as some of our group had restricted diets and we’ve always had a good selection to choose from
Jorge Miguel
休闲
4.0
/10
评论于 58几周前
Expedia Group verified review
An sich eine schöne Anlage aber das kleine Bett, ist einfach zu hart Rückenschmerzen vorprogrammiert, das ist nicht der Sin vom Urlaub!
Claire
休闲 家庭
8.0
/10
评论于 59几周前
Expedia Group verified review
Lovely property, not much going on outside. Also as it's such a big hotel it is very busy. Pounding music round the pool every day was unavoidable and not so relaxing. It was very clean and staff were great but wouldn't return.
Heather
休闲 亲子同住
6.0
/10
评论于 61几周前
Expedia Group verified review
Be aware when booking, if you select a pool view room type, the hotel cannot guarantee this - even although this is what you’ve paid for.
We had ants in our bathroom, there was no infant cot bed when we arrived, nor when we changed room. The food was extremely repetitive and not as much variety as other all inclusive hotels.
Restaurant staff were lovely and friendly. Reception staff ultimately resolved some of our issues but not without a lot of push back and arguing. Pool area was great, grounds were lovely, water park was fun and a la carte restaurants were good.
There were lots of issues that could have been resolved with more attention prior to our arrival (knowing we had an infant so not putting us up two flights of stairs, checking the bathroom for leaks, checking the patio door to ensure it locked, thinking that if we had a cot bed in one room then we’d need it again after we changed rooms, spotting the hundreds of ants that were on the floor etc).
Overall, nice property but won’t be returning.
阅读更多
Mariano
休闲 双人入住
10.0
/10
评论于 62几周前
Expedia Group verified review
…
Julie
休闲 家庭
8.0
/10
评论于 64几周前
Expedia Group verified review
Not a great location but hotel was nice, clean, well maintained and the entertainment was pretty good each night. Staff were really friendly and were always happy to help. The staff are the hotels best asset.
每页评论数
20
40
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综合评分和评论 Stella Palace Aqua Park Resort
其他来源 (392)
8.8
非常好
基于 392 条评论
清洁度
8.8
客房舒适度
8.6
地点
7.0
服务和设施
9.2
排序方式
最相关
偏好
查看全部
旅行者评论 Stella Palace Aqua Park Resort
每页评论数
20
40
热门评论
Sammy
休闲 亲子同住
10.0
/10
评论于 14几周前
Expedia Group verified review
Amazing food
Marisa
8.0
/10
评论于 15几周前
Expedia Group verified review
Food was average. Water park was good. Our rooms had an issue, so spent one night at n another room and had to move. Would recommend if you have kids.
Verified traveler
朋友和家人
10.0
/10
评论于 15几周前
Hotels.com verified review
First time we’ve ever stayed all inclusive with our kids so we tested the water by booking only 4 nights. Instantly fell in love with this place, so much so that we’re already booked to return next year! Beautiful site full of palm trees, accommodating staff, nice bars and entertainment, good range of buffet food and best cocktails I’ve ever had in an AI!
Great waterpark, which (even though shared with the other 3 Stella hotels) only ever had short queues to ride the slides and didn’t feel crazily busy even in peak season. Even at times where it was trickier to get a sunbed there for all 4 of us, there are plenty of tables and chairs in the snack bars too so always somewhere to sit. Lunchtimes really cleared out too, at which point there were plenty of beds available.
Can highly recommend the first floor sharing pool rooms. A smaller number of suites share a pool which is a bit quieter than the main pool and there was always space around this pool. The suite itself was great for a family with teens. This room type had two bedrooms, interconnected with a door but totally separate rooms (I.e. not just separated with a partition), each with their own bathroom so plenty of privacy.
The only thing that might’ve been a nice extra is to have some sporting activities targeted to teens. There was footie for example for kids up to 12 and then an adults’ one but I think our son would’ve been more confident joining in with older kids his age.
阅读更多
Louise
休闲 家庭
10.0
/10
评论于 16几周前
Expedia Group verified review
Amazing hotel, cannot wait to return another year!
Kpax
休闲 家庭
10.0
/10
评论于 17几周前
Expedia Group verified review
Its just this simple, booking and making booking adjustments with Expedia and Stella was super simple both offered amazing customer services. The service and facilties at the Stella hotel were unbelievable, best ive experienced in Europe. The room for 5 was superb large enough space to cover our needs. The staff were phenomenal couldn't be more helpful. The food was a solid 8/10. The water park and the pool facilities were brilliant never over loaded with people even though the hotel was fully booked, enough space for everyone. The local town qas quaint and had enough restaurants and shops to keep the family happy. I'd go back tomorrow. Well done
阅读更多
Mélanie
休闲 亲子同住
10.0
/10
评论于 17几周前
Expedia Group verified review
Very friendly staff, nice waterpark and good food.
David
休闲 家庭
10.0
/10
评论于 17几周前
Expedia Group verified review
Loved this place. Food excellent, great for kids and adults too. One of our new favourite places.
Elad
休闲 家庭
6.0
/10
评论于 18几周前
Expedia Group verified review
The main attraction is the water park which is excellent. The breakfast and the service at breakfast and lunch was very good. The shows were ok, though the movie screenings are pretty bad because their screen is defective and they decide to do the movie screenings when the sun is pointing right at the screen so you can't see anything. They didn't come and clean our room during our entire stay. Both showers leak like crazy meaning anytime you take a shower you basically flood the room. When I begged them weeks in advance for a reservation to their high-end restaurant for my 20th anniversary they told me that they can't make a reservation without a room number (even though I had booked the hotel and already paid). They said they would get me a reservation at this restaurant when I arrived and I made sure they understood the importance. They lied. They were full for all of the restaurants and would not provide us with a reservation there. They tried to sit us at their greek restaurant by the pool, which is wholly inappropriate for an anniversary dinner and after a lot of back and forths they called me back and gave us reservations at their asian restaurant for 9pm (which is quite late for us). We arrive at 9pm and we see the restaurant is practically empty. They could have easily given us reservations but they were completely inflexible. Really spoiled out entire experience for us for no reason.
阅读更多
Christian
休闲 家庭
10.0
/10
评论于 25几周前
Expedia Group verified review
Alles genauso schöne wie in der Hotelbeschreibung. Wir kommen wieder
Jonathan
休闲 家庭
8.0
/10
评论于 25几周前
Expedia Group verified review
All great,
One warning (as we didn't see this in the information) when booking the all inclusive package, and you prefer to go to a restaurant rather than buffet. (The buffet wasn't the best to be honest in our opinion)
You are limited to the amount of times you can eat in the restaurants in the evenings within the package. You can however book and pay extra to go to more restaurants.
This was a bit disappointing but it was overall still a great stay.
Staff were amazing, especially with a young child.
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Miluska
休闲 家庭
10.0
/10
评论于 30几周前
Expedia Group verified review
The scuba instructor was… let’s say not always the most customer centric. Not a hotel staff but they sub contracted
Hera
休闲 家庭
10.0
/10
评论于 32几周前
Expedia Group verified review
The food is exceptionally good and everyone in the staff is very friendly. It's a beautiful resort with lots of comfortable sunbeds around the pools. There is animation but not too late and not too loud. Best all-in hotel ever!
Martin
10.0
/10
评论于 54几周前
Hotels.com verified review
Beautiful resort with super friendly and helpful staff. The water park looks amazing for kids (and adults too). Plenty of areas for adults to relax too.
Only improvement is Netflix needs to be added to the TVs in bedrooms, the existing selection of mainly news channels is awful
RICKY
休闲 亲子同住
10.0
/10
评论于 55几周前
Expedia Group verified review
Fantastic place... amazing food.
Only if we had come last week of October then weather would have been nicer and kids would have enjoyed waterpark
Nilesh
朋友和家人
8.0
/10
评论于 56几周前
Hotels.com verified review
Overall really good, just a little disappointed with the quantity and variety of food options at the buffet restaurant. It’s probably the smallest selection Ive had but what was there was very good, just would’ve like more choice as some of our group had restricted diets and we’ve always had a good selection to choose from
Jorge Miguel
休闲
4.0
/10
评论于 58几周前
Expedia Group verified review
An sich eine schöne Anlage aber das kleine Bett, ist einfach zu hart Rückenschmerzen vorprogrammiert, das ist nicht der Sin vom Urlaub!
Claire
休闲 家庭
8.0
/10
评论于 59几周前
Expedia Group verified review
Lovely property, not much going on outside. Also as it's such a big hotel it is very busy. Pounding music round the pool every day was unavoidable and not so relaxing. It was very clean and staff were great but wouldn't return.
Heather
休闲 亲子同住
6.0
/10
评论于 61几周前
Expedia Group verified review
Be aware when booking, if you select a pool view room type, the hotel cannot guarantee this - even although this is what you’ve paid for.
We had ants in our bathroom, there was no infant cot bed when we arrived, nor when we changed room. The food was extremely repetitive and not as much variety as other all inclusive hotels.
Restaurant staff were lovely and friendly. Reception staff ultimately resolved some of our issues but not without a lot of push back and arguing. Pool area was great, grounds were lovely, water park was fun and a la carte restaurants were good.
There were lots of issues that could have been resolved with more attention prior to our arrival (knowing we had an infant so not putting us up two flights of stairs, checking the bathroom for leaks, checking the patio door to ensure it locked, thinking that if we had a cot bed in one room then we’d need it again after we changed rooms, spotting the hundreds of ants that were on the floor etc).
Overall, nice property but won’t be returning.
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Mariano
休闲 双人入住
10.0
/10
评论于 62几周前
Expedia Group verified review
…
Julie
休闲 家庭
8.0
/10
评论于 64几周前
Expedia Group verified review
Not a great location but hotel was nice, clean, well maintained and the entertainment was pretty good each night. Staff were really friendly and were always happy to help. The staff are the hotels best asset.
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