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스텔라 팰리스 아쿠아 파크 리조트
(Stella Palace Aqua Park Resort)
호텔
8.8
/10
매우 좋음
리뷰 392개
투숙객 후기 및 리뷰
Verified traveler
10.0
/ 10
First time we’ve ever stayed all inclusive with our kids so we tested the water by booking only 4 nights. Instantly fell in love with this place, so much so that we’re already booked to return next year! Beautiful site full of palm trees, accommodating staff, nice bars and entertainment, good range of buffet food and best cocktails I’ve ever had in an AI!
Great waterpark, which (even though shared with the other 3 Stella hotels) only ever had short queues to ride the slides and didn’t feel crazily busy even in peak season. Even at times where it was trickier to get a sunbed there for all 4 of us, there are plenty of tables and chairs in the snack bars too so always somewhere to sit. Lunchtimes really cleared out too, at which point there were plenty of beds available.
Can highly recommend the first floor sharing pool rooms. A smaller number of suites share a pool which is a bit quieter than the main pool and there was always space around this pool. The suite itself was great for a family with teens. This room type had two bedrooms, interconnected with a door but totally separate rooms (I.e. not just separated with a partition), each with their own bathroom so plenty of privacy.
The only thing that might’ve been a nice extra is to have some sporting activities targeted to teens. There was footie for example for kids up to 12 and then an adults’ one but I think our son would’ve been more confident joining in with older kids his age.
번역 보기
Louise
10.0
/ 10
Amazing hotel, cannot wait to return another year!
번역 보기
JUNHOUNG
10.0
/ 10
올해 가장 잘한 결정!!
친절한 직원분들, 청결함, 다양한 프로그램, 다양한 시설 너무 마음에 들었습니다.
3박이 너무 짧았어요.
음식도 다양하고 맛있었습니다.
애니메이션 팀 고생많으셨어요-!!
근처 주요 지역
지도 보기
Analipsi, Chersonisos, 이라클리오 현, 크레타, 그리스, 700 14
주요 시설
자세히 읽기
수영장
식당
24시간 프런트 데스크 운영
WiFi
엘리베이터
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위치 정보
Analipsi, Chersonisos, 이라클리오 현, 크레타, 그리스, 700 14
더 많은 장소 검색
스텔라 팰리스 아쿠아 파크 리조트 자세히 알아보기
위치
Chersonisos을 방문할 때 스텔라 팰리스 아쿠아 파크 리조트에 머무르는 것은 좋은 선택입니다.
스텔라 팰리스 아쿠아 파크 리조트 소개
광범위한 시설과 함께 최고의 품질 서비스는 궁극의 휴가 경험을 선사할 것입니다.
호텔의 피트니스 센터는 숙박 기간 동안 꼭 방문해야 할 곳입니다.
혼자 여행하든 사랑하는 사람들과 함께 여행하든, 수영장에서 즐겁고 편안한 하루를 보내세요.
최고의 품질의 스파 트리트먼트를 통해 휴식을 취하고 활력을 되찾으세요.
24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.
스텔라 팰리스 아쿠아 파크 리조트에서 오직 고객님만을 위해 선사하는 특별한 요리로 특별한 음식을 즐겨보세요.
스텔라 팰리스 아쿠아 파크 리조트은 대부분의 호텔 고객에 따르면 뛰어난 편안함과 훌륭한 서비스를 제공하는 호텔입니다.
호텔 스텔라 팰리스 아쿠아 파크 리조트에서 소중하고 잊지 못할 순간을 선사하세요.
스텔라 팰리스 아쿠아 파크 리조트 편의 시설 및 주요 서비스
기타
부대 시설
- 상점
- 워터 파크
- 비치 파라솔
- 온수 욕조
- 야외 수영장
- 풀사이드 바
- 전용 해변
- 터키식 목욕탕
- 스파
- 헬스 클럽
- 정원
- 비치 타월
- 사우나
- 한증탕
- 워터 슬라이드
- 비치 일광욕 의자
- 수영장 일광욕 의자
호텔 서비스
- 세탁 서비스
- 투어
- 다국어 구사 직원
- 익스프레스 체크인
- 웨딩 서비스
- 수하물 보관
- 익스프레스 체크아웃
- 포터
- 24시간 리셉션 운영
- 컨시어지
음식 및 음료
- 바
- 풀사이드 바
- 비치 바
- 나이트 클럽
- 스낵바
스포츠 및 레크리에이션
- 야외 테니스장
- 피트니스 센터
- 게임방
- 당구
- 테니스 코트
공공 시설
- 기타
- 로비에서 커피/차 제공
- 엘리베이터
- 식당
- 안전 금고
일반
- 흡연 구역
- 연회
- 주차
- 테라스
비즈니스 시설
- 회의 시설
- 회의실
- 회의실
- 컴퓨터
주변 시설
- 기념품 가게
- 식료품점 또는 편의점
- 미용실
가족 친화적인 시설
- 키즈클럽
- 어린이 수영장
어린이 및 반려동물
- 탁아 서비스(추가 요금)
- 보육 감독
교통
- 리무진 또는 타운카 서비스
연결성
- 무료 Wifi
객실 내 시설
- TV
스텔라 팰리스 아쿠아 파크 리조트 투숙 정책 및 주의 사항
중요 사항
체크인 시간 외(예: 이른 아침 또는 늦은 저녁) 체크인 계획이 있는 경우 숙소에 직접 문의 가능합니다.
체크인 또는 체크아웃 시 숙박 시설에서 다음 요금을 청구할 수 있습니다(요금에는 해당 세금이 포함될 수 있음).
- 시에서 부과하는 세금이 있으며 숙박 시설에서 청구됩니다. 본 세금은 시즌별로 조정되며, 일 년 내내 부과되지 않을 수 있습니다. 기타 면제 또는 감면이 적용될 수 있습니다. 자세한 내용은 예약 후 받으신 예약 확인 메일에 나와 있는 정보로 숙박 시설에 문의해 주시기 바랍니다.
- 11월 1부터 3월 31까지 1박 기준 숙소당 EUR 4.00의 도시세가 부과됩니다.
- 4월 1부터 10월 31까지 숙소당 1박 기준 EUR 15.00의 도시세가 부과됩니다.
이 숙박 시설에서 제공한 모든 요금 정보가 포함되어 있습니다.
- 추가 인원에 대한 요금이 부과될 수 있으며, 이는 숙박 시설 정책에 따라 다릅니다.
- 체크인 시 부대 비용 발생에 대비해 정부에서 발급한 사진이 부착된 신분증과 신용카드, 직불카드 또는 현금으로 보증금이 필요할 수 있습니다.
- 특별 요청 사항은 체크인 시 이용 상황에 따라 제공 여부가 달라질 수 있으며 추가 요금이 부과될 수 있습니다. 또한, 반드시 보장되지는 않습니다.
- 이 숙박 시설에서는 신용카드로 결제하실 수 있습니다. 현금은 받지 않습니다.
- 이 숙박 시설에는 어린이에게 적합하지 않을 수 있는 발코니, 파티오, 테라스와 같은 야외 공간이 있습니다. 이 부분이 염려되시면 도착 전에 숙박 시설에 연락하여 적합한 객실을 이용할 수 있는지 확인하시기 바랍니다.
도착하시면 프런트 데스크 직원이 안내해 드립니다.
Hotel only accepts guests with minimum age of 18
체크인/체크아웃 시간
체크인:
15:00 - 00:00
체크아웃:
이전 11:00
호텔 정책은 아직 제공되지 않습니다.
일반 정보
인기 부대 시설 | 수영장, 식당, 24시간 프런트 데스크 운영, WiFi, 엘리베이터 |
체크인/체크아웃 시간 | 15:00 - 00:00부터 - 11:00까지 |
스텔라 팰리스 아쿠아 파크 리조트에서 이용 가능 객실 | 240 |
스텔라 팰리스 아쿠아 파크 리조트의 층수 | 2 |
스텔라 팰리스 아쿠아 파크 리조트 객실 내 편의 시설 | 상점, 워터 파크, 비치 파라솔, 온수 욕조, 야외 수영장 |
스텔라 팰리스 아쿠아 파크 리조트 에서 자주 묻는 질문
스텔라 팰리스 아쿠아 파크 리조트에서 어떤 시설을 이용할 수 있나요?
스텔라 팰리스 아쿠아 파크 리조트에는 수영장, 식당, 24시간 프런트 데스크 운영, WiFi, 엘리베이터 같은 최고의 시설이 있습니다.(일부는 추가 비용이 발생할 수 있습니다)
스텔라 팰리스 아쿠아 파크 리조트의 일반적인 체크인 & 체크아웃 시간은 어떻게 되나요?
스텔라 팰리스 아쿠아 파크 리조트의 표준 체크인 시간은 15:00 - 00:00부터입니다. 가장 늦은 체크아웃 시간은 이전 11:00입니다
스텔라 팰리스 아쿠아 파크 리조트의 별점은 어떻게 되나요?
스텔라 팰리스 아쿠아 파크 리조트은 5.0성급 호텔입니다.
스텔라 팰리스 아쿠아 파크 리조트은 총 몇 층으로 되어 있나요?
스텔라 팰리스 아쿠아 파크 리조트은 총 2층으로 구성되어 있습니다.
스텔라 팰리스 아쿠아 파크 리조트에는 몇 개의 객실이 있나요?
스텔라 팰리스 아쿠아 파크 리조트에는 총 240개의 객실이 있습니다.
모두 보기
더 많은 스텔라 팰리스 아쿠아 파크 리조트 고객 후기
고객 평가 및 리뷰 Stella Palace Aqua Park Resort
기타 소스 (392)
8.8
매우 좋음
392개 리뷰에서
청결
8.8
편안함
8.6
위치
7.0
서비스
9.2
정렬 기준
가장 관련성 높은
선호 사항
기본
실제 이용 고객 리뷰 Stella Palace Aqua Park Resort
페이지당 리뷰 수
20
40
상위 리뷰
JUNHOUNG
친구 및 가족
10.0
/10
173주 전에 리뷰함
Hotels.com verified review
올해 가장 잘한 결정!!
친절한 직원분들, 청결함, 다양한 프로그램, 다양한 시설 너무 마음에 들었습니다.
3박이 너무 짧았어요.
음식도 다양하고 맛있었습니다.
애니메이션 팀 고생많으셨어요-!!
Sammy
여가 아이와 함께
10.0
/10
14주 전에 리뷰함
Expedia Group verified review
Amazing food
Marisa
8.0
/10
15주 전에 리뷰함
Expedia Group verified review
Food was average. Water park was good. Our rooms had an issue, so spent one night at n another room and had to move. Would recommend if you have kids.
Verified traveler
친구 및 가족
10.0
/10
15주 전에 리뷰함
Hotels.com verified review
First time we’ve ever stayed all inclusive with our kids so we tested the water by booking only 4 nights. Instantly fell in love with this place, so much so that we’re already booked to return next year! Beautiful site full of palm trees, accommodating staff, nice bars and entertainment, good range of buffet food and best cocktails I’ve ever had in an AI!
Great waterpark, which (even though shared with the other 3 Stella hotels) only ever had short queues to ride the slides and didn’t feel crazily busy even in peak season. Even at times where it was trickier to get a sunbed there for all 4 of us, there are plenty of tables and chairs in the snack bars too so always somewhere to sit. Lunchtimes really cleared out too, at which point there were plenty of beds available.
Can highly recommend the first floor sharing pool rooms. A smaller number of suites share a pool which is a bit quieter than the main pool and there was always space around this pool. The suite itself was great for a family with teens. This room type had two bedrooms, interconnected with a door but totally separate rooms (I.e. not just separated with a partition), each with their own bathroom so plenty of privacy.
The only thing that might’ve been a nice extra is to have some sporting activities targeted to teens. There was footie for example for kids up to 12 and then an adults’ one but I think our son would’ve been more confident joining in with older kids his age.
자세히 읽기
Louise
여가 가족 휴가
10.0
/10
16주 전에 리뷰함
Expedia Group verified review
Amazing hotel, cannot wait to return another year!
Kpax
여가 가족 휴가
10.0
/10
17주 전에 리뷰함
Expedia Group verified review
Its just this simple, booking and making booking adjustments with Expedia and Stella was super simple both offered amazing customer services. The service and facilties at the Stella hotel were unbelievable, best ive experienced in Europe. The room for 5 was superb large enough space to cover our needs. The staff were phenomenal couldn't be more helpful. The food was a solid 8/10. The water park and the pool facilities were brilliant never over loaded with people even though the hotel was fully booked, enough space for everyone. The local town qas quaint and had enough restaurants and shops to keep the family happy. I'd go back tomorrow. Well done
자세히 읽기
Mélanie
여가 아이와 함께
10.0
/10
17주 전에 리뷰함
Expedia Group verified review
Very friendly staff, nice waterpark and good food.
David
여가 가족 휴가
10.0
/10
17주 전에 리뷰함
Expedia Group verified review
Loved this place. Food excellent, great for kids and adults too. One of our new favourite places.
Elad
여가 가족 휴가
6.0
/10
18주 전에 리뷰함
Expedia Group verified review
The main attraction is the water park which is excellent. The breakfast and the service at breakfast and lunch was very good. The shows were ok, though the movie screenings are pretty bad because their screen is defective and they decide to do the movie screenings when the sun is pointing right at the screen so you can't see anything. They didn't come and clean our room during our entire stay. Both showers leak like crazy meaning anytime you take a shower you basically flood the room. When I begged them weeks in advance for a reservation to their high-end restaurant for my 20th anniversary they told me that they can't make a reservation without a room number (even though I had booked the hotel and already paid). They said they would get me a reservation at this restaurant when I arrived and I made sure they understood the importance. They lied. They were full for all of the restaurants and would not provide us with a reservation there. They tried to sit us at their greek restaurant by the pool, which is wholly inappropriate for an anniversary dinner and after a lot of back and forths they called me back and gave us reservations at their asian restaurant for 9pm (which is quite late for us). We arrive at 9pm and we see the restaurant is practically empty. They could have easily given us reservations but they were completely inflexible. Really spoiled out entire experience for us for no reason.
자세히 읽기
Christian
여가 가족 휴가
10.0
/10
25주 전에 리뷰함
Expedia Group verified review
Alles genauso schöne wie in der Hotelbeschreibung. Wir kommen wieder
Jonathan
여가 가족 휴가
8.0
/10
25주 전에 리뷰함
Expedia Group verified review
All great,
One warning (as we didn't see this in the information) when booking the all inclusive package, and you prefer to go to a restaurant rather than buffet. (The buffet wasn't the best to be honest in our opinion)
You are limited to the amount of times you can eat in the restaurants in the evenings within the package. You can however book and pay extra to go to more restaurants.
This was a bit disappointing but it was overall still a great stay.
Staff were amazing, especially with a young child.
자세히 읽기
Miluska
여가 가족 휴가
10.0
/10
30주 전에 리뷰함
Expedia Group verified review
The scuba instructor was… let’s say not always the most customer centric. Not a hotel staff but they sub contracted
Hera
여가 가족 휴가
10.0
/10
32주 전에 리뷰함
Expedia Group verified review
The food is exceptionally good and everyone in the staff is very friendly. It's a beautiful resort with lots of comfortable sunbeds around the pools. There is animation but not too late and not too loud. Best all-in hotel ever!
Martin
10.0
/10
54주 전에 리뷰함
Hotels.com verified review
Beautiful resort with super friendly and helpful staff. The water park looks amazing for kids (and adults too). Plenty of areas for adults to relax too.
Only improvement is Netflix needs to be added to the TVs in bedrooms, the existing selection of mainly news channels is awful
RICKY
여가 아이와 함께
10.0
/10
55주 전에 리뷰함
Expedia Group verified review
Fantastic place... amazing food.
Only if we had come last week of October then weather would have been nicer and kids would have enjoyed waterpark
Nilesh
친구 및 가족
8.0
/10
56주 전에 리뷰함
Hotels.com verified review
Overall really good, just a little disappointed with the quantity and variety of food options at the buffet restaurant. It’s probably the smallest selection Ive had but what was there was very good, just would’ve like more choice as some of our group had restricted diets and we’ve always had a good selection to choose from
Jorge Miguel
여가
4.0
/10
58주 전에 리뷰함
Expedia Group verified review
An sich eine schöne Anlage aber das kleine Bett, ist einfach zu hart Rückenschmerzen vorprogrammiert, das ist nicht der Sin vom Urlaub!
Claire
여가 가족 휴가
8.0
/10
59주 전에 리뷰함
Expedia Group verified review
Lovely property, not much going on outside. Also as it's such a big hotel it is very busy. Pounding music round the pool every day was unavoidable and not so relaxing. It was very clean and staff were great but wouldn't return.
Heather
여가 아이와 함께
6.0
/10
61주 전에 리뷰함
Expedia Group verified review
Be aware when booking, if you select a pool view room type, the hotel cannot guarantee this - even although this is what you’ve paid for.
We had ants in our bathroom, there was no infant cot bed when we arrived, nor when we changed room. The food was extremely repetitive and not as much variety as other all inclusive hotels.
Restaurant staff were lovely and friendly. Reception staff ultimately resolved some of our issues but not without a lot of push back and arguing. Pool area was great, grounds were lovely, water park was fun and a la carte restaurants were good.
There were lots of issues that could have been resolved with more attention prior to our arrival (knowing we had an infant so not putting us up two flights of stairs, checking the bathroom for leaks, checking the patio door to ensure it locked, thinking that if we had a cot bed in one room then we’d need it again after we changed rooms, spotting the hundreds of ants that were on the floor etc).
Overall, nice property but won’t be returning.
자세히 읽기
Mariano
여가 파트너와 함께
10.0
/10
62주 전에 리뷰함
Expedia Group verified review
…
페이지당 리뷰 수
20
40
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고객 평가 및 리뷰 Stella Palace Aqua Park Resort
기타 소스 (392)
8.8
매우 좋음
392개 리뷰에서
청결
8.8
편안함
8.6
위치
7.0
서비스
9.2
정렬 기준
가장 관련성 높은
선호 사항
기본
실제 이용 고객 리뷰 Stella Palace Aqua Park Resort
페이지당 리뷰 수
20
40
상위 리뷰
JUNHOUNG
친구 및 가족
10.0
/10
173주 전에 리뷰함
Hotels.com verified review
올해 가장 잘한 결정!!
친절한 직원분들, 청결함, 다양한 프로그램, 다양한 시설 너무 마음에 들었습니다.
3박이 너무 짧았어요.
음식도 다양하고 맛있었습니다.
애니메이션 팀 고생많으셨어요-!!
Sammy
여가 아이와 함께
10.0
/10
14주 전에 리뷰함
Expedia Group verified review
Amazing food
Marisa
8.0
/10
15주 전에 리뷰함
Expedia Group verified review
Food was average. Water park was good. Our rooms had an issue, so spent one night at n another room and had to move. Would recommend if you have kids.
Verified traveler
친구 및 가족
10.0
/10
15주 전에 리뷰함
Hotels.com verified review
First time we’ve ever stayed all inclusive with our kids so we tested the water by booking only 4 nights. Instantly fell in love with this place, so much so that we’re already booked to return next year! Beautiful site full of palm trees, accommodating staff, nice bars and entertainment, good range of buffet food and best cocktails I’ve ever had in an AI!
Great waterpark, which (even though shared with the other 3 Stella hotels) only ever had short queues to ride the slides and didn’t feel crazily busy even in peak season. Even at times where it was trickier to get a sunbed there for all 4 of us, there are plenty of tables and chairs in the snack bars too so always somewhere to sit. Lunchtimes really cleared out too, at which point there were plenty of beds available.
Can highly recommend the first floor sharing pool rooms. A smaller number of suites share a pool which is a bit quieter than the main pool and there was always space around this pool. The suite itself was great for a family with teens. This room type had two bedrooms, interconnected with a door but totally separate rooms (I.e. not just separated with a partition), each with their own bathroom so plenty of privacy.
The only thing that might’ve been a nice extra is to have some sporting activities targeted to teens. There was footie for example for kids up to 12 and then an adults’ one but I think our son would’ve been more confident joining in with older kids his age.
자세히 읽기
Louise
여가 가족 휴가
10.0
/10
16주 전에 리뷰함
Expedia Group verified review
Amazing hotel, cannot wait to return another year!
Kpax
여가 가족 휴가
10.0
/10
17주 전에 리뷰함
Expedia Group verified review
Its just this simple, booking and making booking adjustments with Expedia and Stella was super simple both offered amazing customer services. The service and facilties at the Stella hotel were unbelievable, best ive experienced in Europe. The room for 5 was superb large enough space to cover our needs. The staff were phenomenal couldn't be more helpful. The food was a solid 8/10. The water park and the pool facilities were brilliant never over loaded with people even though the hotel was fully booked, enough space for everyone. The local town qas quaint and had enough restaurants and shops to keep the family happy. I'd go back tomorrow. Well done
자세히 읽기
Mélanie
여가 아이와 함께
10.0
/10
17주 전에 리뷰함
Expedia Group verified review
Very friendly staff, nice waterpark and good food.
David
여가 가족 휴가
10.0
/10
17주 전에 리뷰함
Expedia Group verified review
Loved this place. Food excellent, great for kids and adults too. One of our new favourite places.
Elad
여가 가족 휴가
6.0
/10
18주 전에 리뷰함
Expedia Group verified review
The main attraction is the water park which is excellent. The breakfast and the service at breakfast and lunch was very good. The shows were ok, though the movie screenings are pretty bad because their screen is defective and they decide to do the movie screenings when the sun is pointing right at the screen so you can't see anything. They didn't come and clean our room during our entire stay. Both showers leak like crazy meaning anytime you take a shower you basically flood the room. When I begged them weeks in advance for a reservation to their high-end restaurant for my 20th anniversary they told me that they can't make a reservation without a room number (even though I had booked the hotel and already paid). They said they would get me a reservation at this restaurant when I arrived and I made sure they understood the importance. They lied. They were full for all of the restaurants and would not provide us with a reservation there. They tried to sit us at their greek restaurant by the pool, which is wholly inappropriate for an anniversary dinner and after a lot of back and forths they called me back and gave us reservations at their asian restaurant for 9pm (which is quite late for us). We arrive at 9pm and we see the restaurant is practically empty. They could have easily given us reservations but they were completely inflexible. Really spoiled out entire experience for us for no reason.
자세히 읽기
Christian
여가 가족 휴가
10.0
/10
25주 전에 리뷰함
Expedia Group verified review
Alles genauso schöne wie in der Hotelbeschreibung. Wir kommen wieder
Jonathan
여가 가족 휴가
8.0
/10
25주 전에 리뷰함
Expedia Group verified review
All great,
One warning (as we didn't see this in the information) when booking the all inclusive package, and you prefer to go to a restaurant rather than buffet. (The buffet wasn't the best to be honest in our opinion)
You are limited to the amount of times you can eat in the restaurants in the evenings within the package. You can however book and pay extra to go to more restaurants.
This was a bit disappointing but it was overall still a great stay.
Staff were amazing, especially with a young child.
자세히 읽기
Miluska
여가 가족 휴가
10.0
/10
30주 전에 리뷰함
Expedia Group verified review
The scuba instructor was… let’s say not always the most customer centric. Not a hotel staff but they sub contracted
Hera
여가 가족 휴가
10.0
/10
32주 전에 리뷰함
Expedia Group verified review
The food is exceptionally good and everyone in the staff is very friendly. It's a beautiful resort with lots of comfortable sunbeds around the pools. There is animation but not too late and not too loud. Best all-in hotel ever!
Martin
10.0
/10
54주 전에 리뷰함
Hotels.com verified review
Beautiful resort with super friendly and helpful staff. The water park looks amazing for kids (and adults too). Plenty of areas for adults to relax too.
Only improvement is Netflix needs to be added to the TVs in bedrooms, the existing selection of mainly news channels is awful
RICKY
여가 아이와 함께
10.0
/10
55주 전에 리뷰함
Expedia Group verified review
Fantastic place... amazing food.
Only if we had come last week of October then weather would have been nicer and kids would have enjoyed waterpark
Nilesh
친구 및 가족
8.0
/10
56주 전에 리뷰함
Hotels.com verified review
Overall really good, just a little disappointed with the quantity and variety of food options at the buffet restaurant. It’s probably the smallest selection Ive had but what was there was very good, just would’ve like more choice as some of our group had restricted diets and we’ve always had a good selection to choose from
Jorge Miguel
여가
4.0
/10
58주 전에 리뷰함
Expedia Group verified review
An sich eine schöne Anlage aber das kleine Bett, ist einfach zu hart Rückenschmerzen vorprogrammiert, das ist nicht der Sin vom Urlaub!
Claire
여가 가족 휴가
8.0
/10
59주 전에 리뷰함
Expedia Group verified review
Lovely property, not much going on outside. Also as it's such a big hotel it is very busy. Pounding music round the pool every day was unavoidable and not so relaxing. It was very clean and staff were great but wouldn't return.
Heather
여가 아이와 함께
6.0
/10
61주 전에 리뷰함
Expedia Group verified review
Be aware when booking, if you select a pool view room type, the hotel cannot guarantee this - even although this is what you’ve paid for.
We had ants in our bathroom, there was no infant cot bed when we arrived, nor when we changed room. The food was extremely repetitive and not as much variety as other all inclusive hotels.
Restaurant staff were lovely and friendly. Reception staff ultimately resolved some of our issues but not without a lot of push back and arguing. Pool area was great, grounds were lovely, water park was fun and a la carte restaurants were good.
There were lots of issues that could have been resolved with more attention prior to our arrival (knowing we had an infant so not putting us up two flights of stairs, checking the bathroom for leaks, checking the patio door to ensure it locked, thinking that if we had a cot bed in one room then we’d need it again after we changed rooms, spotting the hundreds of ants that were on the floor etc).
Overall, nice property but won’t be returning.
자세히 읽기
Mariano
여가 파트너와 함께
10.0
/10
62주 전에 리뷰함
Expedia Group verified review
…
페이지당 리뷰 수
20
40