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Stella Palace Aqua Park Resort
Hotel
8.8
/10
Sangat Baik
392 ulasan
Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka
Verified traveler
10.0
/ 10
First time we’ve ever stayed all inclusive with our kids so we tested the water by booking only 4 nights. Instantly fell in love with this place, so much so that we’re already booked to return next year! Beautiful site full of palm trees, accommodating staff, nice bars and entertainment, good range of buffet food and best cocktails I’ve ever had in an AI!
Great waterpark, which (even though shared with the other 3 Stella hotels) only ever had short queues to ride the slides and didn’t feel crazily busy even in peak season. Even at times where it was trickier to get a sunbed there for all 4 of us, there are plenty of tables and chairs in the snack bars too so always somewhere to sit. Lunchtimes really cleared out too, at which point there were plenty of beds available.
Can highly recommend the first floor sharing pool rooms. A smaller number of suites share a pool which is a bit quieter than the main pool and there was always space around this pool. The suite itself was great for a family with teens. This room type had two bedrooms, interconnected with a door but totally separate rooms (I.e. not just separated with a partition), each with their own bathroom so plenty of privacy.
The only thing that might’ve been a nice extra is to have some sporting activities targeted to teens. There was footie for example for kids up to 12 and then an adults’ one but I think our son would’ve been more confident joining in with older kids his age.
Lihat terjemahan
Kpax
10.0
/ 10
Its just this simple, booking and making booking adjustments with Expedia and Stella was super simple both offered amazing customer services. The service and facilties at the Stella hotel were unbelievable, best ive experienced in Europe. The room for 5 was superb large enough space to cover our needs. The staff were phenomenal couldn't be more helpful. The food was a solid 8/10. The water park and the pool facilities were brilliant never over loaded with people even though the hotel was fully booked, enough space for everyone. The local town qas quaint and had enough restaurants and shops to keep the family happy. I'd go back tomorrow. Well done
Lihat terjemahan
David
10.0
/ 10
Loved this place. Food excellent, great for kids and adults too. One of our new favourite places.
Lihat terjemahan
Di Kawasan
Lihat Peta
Analipsi, Chersonisos, Nomós Irakleíou, Crete, Greece, 700 14
Kemudahan Utama
Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
WiFi
Lif
Lihat Lebih
Available Room Types in Stella Palace Aqua Park Resort
Dapatkan carian lebih pantas dengan menggunakan tapisan
Paparan Harga
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!
Faham
Persekitaran Stella Palace Aqua Park Resort
Analipsi, Chersonisos, Nomós Irakleíou, Crete, Greece, 700 14
Temui Lebih Banyak Tempat
Ketahui Lebih Lanjut Mengenai Stella Palace Aqua Park Resort
Lokasi
Penginapan di Stella Palace Aqua Park Resort ialah pilihan yang baik apabila anda melawat Chersonisos.
Tentang Stella Palace Aqua Park Resort
Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.
Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.
Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.
Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.
Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Nikmati hidangan kegemaran anda dengan makanan istimewa dari Stella Palace Aqua Park Resort eksklusif untuk anda.
Stella Palace Aqua Park Resort adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.
Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Stella Palace Aqua Park Resort.
Semua kemudahan dari Stella Palace Aqua Park Resort
Lain-lain
Aktiviti
- Kedai
- Taman air
- Payung pantai
- Tab panas
- Kolam renang terbuka
- Bar di tepi kolam renang
- Pantai persendirian
- Mandian Turki
- Spa
- Kelab kesihatan
- Taman
- Tuala pantai
- Sauna
- Bilik wap
- Gelongsor air
- Kerusi berjemur pantai
- Kerusi berjemur kolam renang
Perkhidmatan Hotel
- Perkhidmatan dobi
- Lawatan
- Kakitangan berbilang bahasa
- Daftar masuk ekspres
- Perkhidmatan perkahwinan
- Penyimpanan bagasi
- Daftar keluar ekspres
- Penjaga pintu
- Penyambut tetamu 24 jam
- Pekerja rencam
Makanan dan Minuman
- Bar
- Bar tepi kolam renang
- Bar pantai
- Kelab malam
- Bar snek
Sukan & Rekreasi
- Gelanggang tenis terbuka
- Kecergasan
- Bilik permainan
- Biliard
- Gelanggang tenis
Kemudahan Umum
- OTHER
- Kopi/teh di lobi
- Lif
- Restoran
- Peti keselamatan
Umum
- Kawasan merokok
- Bankuet
- Parkir
- Teres
Kemudahan Perniagaan
- Kemudahan mesyuarat
- Bilik persidangan
- Bilik persidangan
- Stesen komputer
Kemudahan Berhampiran
- Kedai cenderamata
- Kedai runcit
- Salun rambut
Mesra Keluarga
- Kelab kanak-kanak
- Kolam renang kanak-kanak
Kanak-kanak dan Haiwan Peliharaan
- Penjagaan anak dengan surcaj
- Pusat penjagaan kanak-kanak berpenyelia
Pengangkutan
- Perkhidmatan limo atau kereta bandar
Kemudahan Internet
- WiFi percuma
Kemudahan Dalam Bilik
- TV
Polisi Penginapan & Maklumat Umum di Stella Palace Aqua Park Resort
Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
- Cukai bandar raya dikenakan dan akan dikutip di hartanah. Cukai ini dilaraskan mengikut musim dan mungkin tidak dikenakan sepanjang tahun. Pengecualian atau pengurangan lain boleh dikenakan. Untuk butiran lanjut, sila hubungi hartanah menggunakan maklumat dalam pengesahan yang diterima selepas membuat tempahan.
- Cukai dikenakan oleh bandar: Dari 1 November - 31 Mac, EUR 4.00 setiap penginapan, semalam
- Cukai dikenakan oleh bandar: Dari 1 April - 31 Oktober, EUR 15.00 setiap penginapan, semalam
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
- Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
- Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
- Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
- Hartanah ini menerima kad kredit; wang tunai tidak diterima
- Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah.
Hotel only accepts guests with minimum age of 18
Masa Daftar Masuk/Daftar Keluar
Daftar masuk:
15:00 - 00:00
Daftar keluar:
Sebelum 11:00
Polisi hotel belum tersedia.
Maklumat Umum
Kemudahan Popular | Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif |
Masa Daftar Masuk / Daftar Keluar | Dari 15:00 - 00:00 - hingga 11:00 |
Bilik tersedia di Stella Palace Aqua Park Resort | 240 |
Bilangan tingkat di Stella Palace Aqua Park Resort | 2 |
Fasilitas lain di Stella Palace Aqua Park Resort | Kedai, Taman air, Payung pantai, Tab panas, Kolam renang terbuka |
Soalan lazim tentang Stella Palace Aqua Park Resort
Apa facilities yang tersedia di Stella Palace Aqua Park Resort?
Berikut facilities yang ada di Stella Palace Aqua Park Resort seperti Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Stella Palace Aqua Park Resort?
Masa check-in di Stella Palace Aqua Park Resort bermula dari 15:00 - 00:00 manakala masa check-out ialah pada Sebelum 11:00
Berapakah jumlah bintang yang dimiliki oleh Stella Palace Aqua Park Resort?
Stella Palace Aqua Park Resort ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Stella Palace Aqua Park Resort?
Stella Palace Aqua Park Resort mempunyai 2 tingkat.
Berapakah jumlah bilik yang terdapat di Stella Palace Aqua Park Resort?
Jumlah keseluruhan bilik di Stella Palace Aqua Park Resort ialah 240.
Lihat Semua
Lebih Banyak Ulasan Daripada Tetamu Lain di Stella Palace Aqua Park Resort
Penilaian & Ulasan Keseluruhan Stella Palace Aqua Park Resort
Sumber lain (392)
8.8
Sangat Baik
Daripada 392 ulasan
Kebersihan
8.8
Keselesaan Bilik
8.6
Lokasi
7.0
Perkhidmatan dan Kemudahan
9.2
Isih mengikut
Paling Relevan
Pilihan
Lihat Semua
Ulasan Pelancong Stella Palace Aqua Park Resort
Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Sammy
Rekreasi dengan Anak
10.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
Amazing food
Marisa
8.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Food was average. Water park was good. Our rooms had an issue, so spent one night at n another room and had to move. Would recommend if you have kids.
Verified traveler
Rakan dan Keluarga
10.0
/10
Diulas 15 minggu yang lalu
Hotels.com verified review
First time we’ve ever stayed all inclusive with our kids so we tested the water by booking only 4 nights. Instantly fell in love with this place, so much so that we’re already booked to return next year! Beautiful site full of palm trees, accommodating staff, nice bars and entertainment, good range of buffet food and best cocktails I’ve ever had in an AI!
Great waterpark, which (even though shared with the other 3 Stella hotels) only ever had short queues to ride the slides and didn’t feel crazily busy even in peak season. Even at times where it was trickier to get a sunbed there for all 4 of us, there are plenty of tables and chairs in the snack bars too so always somewhere to sit. Lunchtimes really cleared out too, at which point there were plenty of beds available.
Can highly recommend the first floor sharing pool rooms. A smaller number of suites share a pool which is a bit quieter than the main pool and there was always space around this pool. The suite itself was great for a family with teens. This room type had two bedrooms, interconnected with a door but totally separate rooms (I.e. not just separated with a partition), each with their own bathroom so plenty of privacy.
The only thing that might’ve been a nice extra is to have some sporting activities targeted to teens. There was footie for example for kids up to 12 and then an adults’ one but I think our son would’ve been more confident joining in with older kids his age.
Read More
Louise
Rekreasi Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Amazing hotel, cannot wait to return another year!
Kpax
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
Its just this simple, booking and making booking adjustments with Expedia and Stella was super simple both offered amazing customer services. The service and facilties at the Stella hotel were unbelievable, best ive experienced in Europe. The room for 5 was superb large enough space to cover our needs. The staff were phenomenal couldn't be more helpful. The food was a solid 8/10. The water park and the pool facilities were brilliant never over loaded with people even though the hotel was fully booked, enough space for everyone. The local town qas quaint and had enough restaurants and shops to keep the family happy. I'd go back tomorrow. Well done
Read More
Mélanie
Rekreasi dengan Anak
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
Very friendly staff, nice waterpark and good food.
David
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
Loved this place. Food excellent, great for kids and adults too. One of our new favourite places.
Elad
Rekreasi Percutian Keluarga
6.0
/10
Diulas 18 minggu yang lalu
Expedia Group verified review
The main attraction is the water park which is excellent. The breakfast and the service at breakfast and lunch was very good. The shows were ok, though the movie screenings are pretty bad because their screen is defective and they decide to do the movie screenings when the sun is pointing right at the screen so you can't see anything. They didn't come and clean our room during our entire stay. Both showers leak like crazy meaning anytime you take a shower you basically flood the room. When I begged them weeks in advance for a reservation to their high-end restaurant for my 20th anniversary they told me that they can't make a reservation without a room number (even though I had booked the hotel and already paid). They said they would get me a reservation at this restaurant when I arrived and I made sure they understood the importance. They lied. They were full for all of the restaurants and would not provide us with a reservation there. They tried to sit us at their greek restaurant by the pool, which is wholly inappropriate for an anniversary dinner and after a lot of back and forths they called me back and gave us reservations at their asian restaurant for 9pm (which is quite late for us). We arrive at 9pm and we see the restaurant is practically empty. They could have easily given us reservations but they were completely inflexible. Really spoiled out entire experience for us for no reason.
Read More
Christian
Rekreasi Percutian Keluarga
10.0
/10
Diulas 25 minggu yang lalu
Expedia Group verified review
Alles genauso schöne wie in der Hotelbeschreibung. Wir kommen wieder
Jonathan
Rekreasi Percutian Keluarga
8.0
/10
Diulas 25 minggu yang lalu
Expedia Group verified review
All great,
One warning (as we didn't see this in the information) when booking the all inclusive package, and you prefer to go to a restaurant rather than buffet. (The buffet wasn't the best to be honest in our opinion)
You are limited to the amount of times you can eat in the restaurants in the evenings within the package. You can however book and pay extra to go to more restaurants.
This was a bit disappointing but it was overall still a great stay.
Staff were amazing, especially with a young child.
Read More
Miluska
Rekreasi Percutian Keluarga
10.0
/10
Diulas 30 minggu yang lalu
Expedia Group verified review
The scuba instructor was… let’s say not always the most customer centric. Not a hotel staff but they sub contracted
Hera
Rekreasi Percutian Keluarga
10.0
/10
Diulas 32 minggu yang lalu
Expedia Group verified review
The food is exceptionally good and everyone in the staff is very friendly. It's a beautiful resort with lots of comfortable sunbeds around the pools. There is animation but not too late and not too loud. Best all-in hotel ever!
Martin
10.0
/10
Diulas 54 minggu yang lalu
Hotels.com verified review
Beautiful resort with super friendly and helpful staff. The water park looks amazing for kids (and adults too). Plenty of areas for adults to relax too.
Only improvement is Netflix needs to be added to the TVs in bedrooms, the existing selection of mainly news channels is awful
RICKY
Rekreasi dengan Anak
10.0
/10
Diulas 55 minggu yang lalu
Expedia Group verified review
Fantastic place... amazing food.
Only if we had come last week of October then weather would have been nicer and kids would have enjoyed waterpark
Nilesh
Rakan dan Keluarga
8.0
/10
Diulas 56 minggu yang lalu
Hotels.com verified review
Overall really good, just a little disappointed with the quantity and variety of food options at the buffet restaurant. It’s probably the smallest selection Ive had but what was there was very good, just would’ve like more choice as some of our group had restricted diets and we’ve always had a good selection to choose from
Jorge Miguel
Rekreasi
4.0
/10
Diulas 58 minggu yang lalu
Expedia Group verified review
An sich eine schöne Anlage aber das kleine Bett, ist einfach zu hart Rückenschmerzen vorprogrammiert, das ist nicht der Sin vom Urlaub!
Claire
Rekreasi Percutian Keluarga
8.0
/10
Diulas 59 minggu yang lalu
Expedia Group verified review
Lovely property, not much going on outside. Also as it's such a big hotel it is very busy. Pounding music round the pool every day was unavoidable and not so relaxing. It was very clean and staff were great but wouldn't return.
Heather
Rekreasi dengan Anak
6.0
/10
Diulas 61 minggu yang lalu
Expedia Group verified review
Be aware when booking, if you select a pool view room type, the hotel cannot guarantee this - even although this is what you’ve paid for.
We had ants in our bathroom, there was no infant cot bed when we arrived, nor when we changed room. The food was extremely repetitive and not as much variety as other all inclusive hotels.
Restaurant staff were lovely and friendly. Reception staff ultimately resolved some of our issues but not without a lot of push back and arguing. Pool area was great, grounds were lovely, water park was fun and a la carte restaurants were good.
There were lots of issues that could have been resolved with more attention prior to our arrival (knowing we had an infant so not putting us up two flights of stairs, checking the bathroom for leaks, checking the patio door to ensure it locked, thinking that if we had a cot bed in one room then we’d need it again after we changed rooms, spotting the hundreds of ants that were on the floor etc).
Overall, nice property but won’t be returning.
Read More
Mariano
Rekreasi dengan Pasangan
10.0
/10
Diulas 62 minggu yang lalu
Expedia Group verified review
…
Julie
Rekreasi Percutian Keluarga
8.0
/10
Diulas 64 minggu yang lalu
Expedia Group verified review
Not a great location but hotel was nice, clean, well maintained and the entertainment was pretty good each night. Staff were really friendly and were always happy to help. The staff are the hotels best asset.
Bilangan ulasan setiap halaman
20
40
Bersedia untuk membuat keputusan?
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Lihat Penginapan Lain di Heraklion
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Penilaian & Ulasan Keseluruhan Stella Palace Aqua Park Resort
Sumber lain (392)
8.8
Sangat Baik
Daripada 392 ulasan
Kebersihan
8.8
Keselesaan Bilik
8.6
Lokasi
7.0
Perkhidmatan dan Kemudahan
9.2
Isih mengikut
Paling Relevan
Pilihan
Lihat Semua
Ulasan Pelancong Stella Palace Aqua Park Resort
Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Sammy
Rekreasi dengan Anak
10.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
Amazing food
Marisa
8.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Food was average. Water park was good. Our rooms had an issue, so spent one night at n another room and had to move. Would recommend if you have kids.
Verified traveler
Rakan dan Keluarga
10.0
/10
Diulas 15 minggu yang lalu
Hotels.com verified review
First time we’ve ever stayed all inclusive with our kids so we tested the water by booking only 4 nights. Instantly fell in love with this place, so much so that we’re already booked to return next year! Beautiful site full of palm trees, accommodating staff, nice bars and entertainment, good range of buffet food and best cocktails I’ve ever had in an AI!
Great waterpark, which (even though shared with the other 3 Stella hotels) only ever had short queues to ride the slides and didn’t feel crazily busy even in peak season. Even at times where it was trickier to get a sunbed there for all 4 of us, there are plenty of tables and chairs in the snack bars too so always somewhere to sit. Lunchtimes really cleared out too, at which point there were plenty of beds available.
Can highly recommend the first floor sharing pool rooms. A smaller number of suites share a pool which is a bit quieter than the main pool and there was always space around this pool. The suite itself was great for a family with teens. This room type had two bedrooms, interconnected with a door but totally separate rooms (I.e. not just separated with a partition), each with their own bathroom so plenty of privacy.
The only thing that might’ve been a nice extra is to have some sporting activities targeted to teens. There was footie for example for kids up to 12 and then an adults’ one but I think our son would’ve been more confident joining in with older kids his age.
Read More
Louise
Rekreasi Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Amazing hotel, cannot wait to return another year!
Kpax
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
Its just this simple, booking and making booking adjustments with Expedia and Stella was super simple both offered amazing customer services. The service and facilties at the Stella hotel were unbelievable, best ive experienced in Europe. The room for 5 was superb large enough space to cover our needs. The staff were phenomenal couldn't be more helpful. The food was a solid 8/10. The water park and the pool facilities were brilliant never over loaded with people even though the hotel was fully booked, enough space for everyone. The local town qas quaint and had enough restaurants and shops to keep the family happy. I'd go back tomorrow. Well done
Read More
Mélanie
Rekreasi dengan Anak
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
Very friendly staff, nice waterpark and good food.
David
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
Loved this place. Food excellent, great for kids and adults too. One of our new favourite places.
Elad
Rekreasi Percutian Keluarga
6.0
/10
Diulas 18 minggu yang lalu
Expedia Group verified review
The main attraction is the water park which is excellent. The breakfast and the service at breakfast and lunch was very good. The shows were ok, though the movie screenings are pretty bad because their screen is defective and they decide to do the movie screenings when the sun is pointing right at the screen so you can't see anything. They didn't come and clean our room during our entire stay. Both showers leak like crazy meaning anytime you take a shower you basically flood the room. When I begged them weeks in advance for a reservation to their high-end restaurant for my 20th anniversary they told me that they can't make a reservation without a room number (even though I had booked the hotel and already paid). They said they would get me a reservation at this restaurant when I arrived and I made sure they understood the importance. They lied. They were full for all of the restaurants and would not provide us with a reservation there. They tried to sit us at their greek restaurant by the pool, which is wholly inappropriate for an anniversary dinner and after a lot of back and forths they called me back and gave us reservations at their asian restaurant for 9pm (which is quite late for us). We arrive at 9pm and we see the restaurant is practically empty. They could have easily given us reservations but they were completely inflexible. Really spoiled out entire experience for us for no reason.
Read More
Christian
Rekreasi Percutian Keluarga
10.0
/10
Diulas 25 minggu yang lalu
Expedia Group verified review
Alles genauso schöne wie in der Hotelbeschreibung. Wir kommen wieder
Jonathan
Rekreasi Percutian Keluarga
8.0
/10
Diulas 25 minggu yang lalu
Expedia Group verified review
All great,
One warning (as we didn't see this in the information) when booking the all inclusive package, and you prefer to go to a restaurant rather than buffet. (The buffet wasn't the best to be honest in our opinion)
You are limited to the amount of times you can eat in the restaurants in the evenings within the package. You can however book and pay extra to go to more restaurants.
This was a bit disappointing but it was overall still a great stay.
Staff were amazing, especially with a young child.
Read More
Miluska
Rekreasi Percutian Keluarga
10.0
/10
Diulas 30 minggu yang lalu
Expedia Group verified review
The scuba instructor was… let’s say not always the most customer centric. Not a hotel staff but they sub contracted
Hera
Rekreasi Percutian Keluarga
10.0
/10
Diulas 32 minggu yang lalu
Expedia Group verified review
The food is exceptionally good and everyone in the staff is very friendly. It's a beautiful resort with lots of comfortable sunbeds around the pools. There is animation but not too late and not too loud. Best all-in hotel ever!
Martin
10.0
/10
Diulas 54 minggu yang lalu
Hotels.com verified review
Beautiful resort with super friendly and helpful staff. The water park looks amazing for kids (and adults too). Plenty of areas for adults to relax too.
Only improvement is Netflix needs to be added to the TVs in bedrooms, the existing selection of mainly news channels is awful
RICKY
Rekreasi dengan Anak
10.0
/10
Diulas 55 minggu yang lalu
Expedia Group verified review
Fantastic place... amazing food.
Only if we had come last week of October then weather would have been nicer and kids would have enjoyed waterpark
Nilesh
Rakan dan Keluarga
8.0
/10
Diulas 56 minggu yang lalu
Hotels.com verified review
Overall really good, just a little disappointed with the quantity and variety of food options at the buffet restaurant. It’s probably the smallest selection Ive had but what was there was very good, just would’ve like more choice as some of our group had restricted diets and we’ve always had a good selection to choose from
Jorge Miguel
Rekreasi
4.0
/10
Diulas 58 minggu yang lalu
Expedia Group verified review
An sich eine schöne Anlage aber das kleine Bett, ist einfach zu hart Rückenschmerzen vorprogrammiert, das ist nicht der Sin vom Urlaub!
Claire
Rekreasi Percutian Keluarga
8.0
/10
Diulas 59 minggu yang lalu
Expedia Group verified review
Lovely property, not much going on outside. Also as it's such a big hotel it is very busy. Pounding music round the pool every day was unavoidable and not so relaxing. It was very clean and staff were great but wouldn't return.
Heather
Rekreasi dengan Anak
6.0
/10
Diulas 61 minggu yang lalu
Expedia Group verified review
Be aware when booking, if you select a pool view room type, the hotel cannot guarantee this - even although this is what you’ve paid for.
We had ants in our bathroom, there was no infant cot bed when we arrived, nor when we changed room. The food was extremely repetitive and not as much variety as other all inclusive hotels.
Restaurant staff were lovely and friendly. Reception staff ultimately resolved some of our issues but not without a lot of push back and arguing. Pool area was great, grounds were lovely, water park was fun and a la carte restaurants were good.
There were lots of issues that could have been resolved with more attention prior to our arrival (knowing we had an infant so not putting us up two flights of stairs, checking the bathroom for leaks, checking the patio door to ensure it locked, thinking that if we had a cot bed in one room then we’d need it again after we changed rooms, spotting the hundreds of ants that were on the floor etc).
Overall, nice property but won’t be returning.
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Mariano
Rekreasi dengan Pasangan
10.0
/10
Diulas 62 minggu yang lalu
Expedia Group verified review
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Julie
Rekreasi Percutian Keluarga
8.0
/10
Diulas 64 minggu yang lalu
Expedia Group verified review
Not a great location but hotel was nice, clean, well maintained and the entertainment was pretty good each night. Staff were really friendly and were always happy to help. The staff are the hotels best asset.
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