The Mercer

Hotels
8.6
/10
Very Good
1,007 reviews

What Guests Say About Their Stay

Simon P. H. S.

8.5
/ 10
Nice & clean boutique hotel located at our convenient

Moira

10.0
/ 10
Really good room with seating and dining space. We were on a dizzyingly high floor, great view.

Scott

10.0
/ 10
The room size for HK is great. Housekeeping was good and as long as you don’t need fancy pearls like hotel amenities in the building this is a good option. For example you get coffee the first day but not the rest of your stay. Good thing is many great coffee breaky places close by. Location is very close to the metro, 24hr convenience stores and good restaurants and bars. I’d stay again just for the room and location over getting nothing else from the hotel really. Only negative is that the WiFi worked but it would glitch often and is a problem. The front desk said they were aware but not sure if it’s going to be before. If you have to do work calls this might be a problem.

Kevin

10.0
/ 10
Nice room, would recommend as we went on our first HK trip. Get an taxi there and you should be golden.
In the Area
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29 Jervois Street, Sheung Wan, Central And Western District, Hong Kong, Hong Kong Island

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at The Mercer is a good choice when you are visiting Central And Western District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Mercer

29 Jervois Street, Sheung Wan, Central And Western District, Hong Kong, Hong Kong Island
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Lobby The Mercer
Lobby 2 The Mercer

Discover More About The Mercer

Discover The Mercer: Your Premier Hong Kong Island Escape

Welcome to The Mercer, a distinguished hotel nestled in the vibrant heart of Hong Kong Island, Hong Kong. We pride ourselves on offering an unparalleled experience, blending sophisticated comfort with exceptional service. Whether you're visiting for business or leisure, The Mercer promises a memorable stay, providing a tranquil sanctuary amidst the city's dynamic energy. Room rates at The Mercer start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Mercer Location

The Mercer is ideally situated in the bustling Central and Western District of Hong Kong Island, a prime location that puts you at the nexus of commerce, culture, and entertainment. Our address is 29 Jervois Street, Sheung Wan, Central And Western District, Hong Kong, Hong Kong Island, Hong Kong SAR. We are conveniently located just a short distance from the city center, offering easy access to major business hubs and iconic landmarks. For those relying on public transportation, the nearest MTR station is within walking distance, providing seamless connectivity across the city. The atmosphere surrounding The Mercer is one of sophisticated urban living, with a vibrant mix of upscale boutiques, renowned dining establishments, and cultural attractions just a stone's throw away. You'll find yourself immersed in the energetic pulse of Hong Kong, yet able to retreat to the serene comfort of our hotel.

The Mercer Facilities & Services

Facilities for guests at The Mercer are designed to cater to every need, ensuring a comfortable and convenient stay. Our commitment to excellence is reflected in the array of services we offer:

  • 24-Hour Front Desk:

    Our dedicated team is available around the clock to assist with check-in, check-out, and any inquiries you may have.
  • Concierge Services:

    Let our knowledgeable concierge help you plan your itinerary, book tours, or make restaurant reservations.
  • Complimentary Wi-Fi:

    Stay connected with high-speed internet access available throughout the hotel.
  • Fitness Center:

    Maintain your workout routine in our well-equipped gym, open daily from 6:00 AM to 10:00 PM. No additional fee.
  • Business Center:

    For our business travelers, we offer essential services including printing and copying facilities. Available from 8:00 AM to 6:00 PM, with a small fee for printing services (PHP 10 per page).
  • Luggage Storage:

    Secure storage is available for your convenience before check-in or after check-out.
  • Daily Housekeeping:

    Enjoy a clean and tidy room with our daily housekeeping service.
  • On-site Dining:

    Experience exquisite culinary delights at our hotel restaurant and bar.
  • ATM/Money Exchange:

    Convenient on-site facilities for your financial needs.
  • Non-Smoking Rooms:

    A selection of our rooms are designated as non-smoking for your comfort.

For guests arriving by car, we offer complimentary parking space, a valuable amenity for those exploring Hong Kong Island at their own pace.

The Mercer Room Types

Discover a range of meticulously designed accommodations, offering the perfect "Room types of The Mercer" to suit your preferences. Each room is crafted to provide a sanctuary of comfort and style, ensuring a restful experience.

  • Deluxe Room:

    Available with a City View, these rooms offer a sophisticated ambiance. Non-smoking. Some rooms feature a bathtub.
  • Premier Room:

    Enjoy enhanced comfort and space with a City View. Non-smoking. Bathtub available in select rooms.
  • Executive Suite:

    Our spacious suites provide a luxurious retreat, complete with a separate living area and a City View. Non-smoking. Bathtub included.
  • Mercer Suite:

    The pinnacle of luxury, our signature suite offers expansive living spaces, breathtaking City Views, and premium amenities. Non-smoking. Bathtub is a standard feature.

We understand that pets are part of the family. While we do not currently offer dedicated pet-friendly rooms, please contact our front desk to inquire about specific arrangements. Additional cleaning fees may apply.

The Mercer Dining & Restaurants

Embark on a culinary journey at The Mercer, where exceptional dining experiences await. Our on-site establishments offer a delightful array of flavors to satisfy every palate.

  • The Veranda:

    Our signature restaurant, The Veranda, offers a refined dining experience with a focus on contemporary international cuisine. Enjoy breakfast from 7:00 AM to 10:30 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:30 PM to 10:00 PM. Estimated price per person for dinner is around PHP 2,500.
  • The Lounge:

    A chic and inviting space, The Lounge is perfect for enjoying expertly crafted cocktails, light snacks, and afternoon tea. Open daily from 11:00 AM to 11:00 PM. Light snacks start from PHP 500.

The Mercer Nearby Attractions and Activities

The Mercer's prime location in the Central and Western District places you within easy reach of Hong Kong's most captivating attractions and vibrant cultural experiences. Explore the best of what this dynamic area has to offer:

  • Victoria Peak:

    Ascend to the iconic Peak for breathtaking panoramic views of the city skyline, Victoria Harbour, and surrounding islands.
  • Hong Kong Park:

    A verdant oasis in the heart of the city, offering beautiful gardens, a conservatory, aviary, and the Flagstaff House Museum of Tea Ware.
  • Lan Kwai Fong:

    Immerse yourself in the lively atmosphere of this world-renowned entertainment district, famous for its diverse range of bars, clubs, and restaurants.
  • Man Mo Temple:

    Discover a tranquil escape at this historic temple dedicated to the gods of literature and war, a significant cultural landmark.
  • PMQ:

    Explore this vibrant creative hub housed in a former police married quarters, featuring unique boutiques, art studios, and design exhibitions.

If you are looking for other activities around The Mercer, check out the best deals on Traveloka: Recommended activities in Hong Kong Island!

How to Get to The Mercer from the Airport

Navigating your journey from the airport to The Mercer is straightforward, with several convenient options available. The "Airport transfer service of The Mercer" and understanding "How to get to The Mercer" ensures a smooth arrival.

  • Airport Express Train:

    The most efficient way to reach the city center. From the Airport Station, you can take a short taxi ride or connect to the MTR system to reach our vicinity. The journey takes approximately 24 minutes, with fares starting around PHP 350.
  • Airport Limousine Bus:

    Several bus routes connect the airport directly to various points in Hong Kong Island. Look for routes serving the Central district. Bus fares typically range from PHP 150 to PHP 200.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to The Mercer typically takes 30-45 minutes, depending on traffic, with fares ranging from PHP 1,500 to PHP 2,000.
  • Ride-hailing Service:

    You can also book a ride-hailing service through your preferred app for a convenient door-to-door transfer. Prices are comparable to taxis.
  • The Mercer Airport Transfer:

    For ultimate convenience and comfort, we offer a private airport transfer services. Please contact our concierge in advance to arrange this service. Pricing is available upon request.

Summary of Why You Should Choose to Stay at The Mercer

Choosing The Mercer for your Hong Kong Island stay means opting for a blend of luxury, convenience, and impeccable service. We are dedicated to making your visit exceptional, offering a welcoming atmosphere and top-tier amenities. Here’s why The Mercer stands out:

  • Prime Location:

    Situated in the vibrant Central and Western District, offering easy access to business, shopping, and entertainment.
  • Elegant Accommodations:

    A variety of well-appointed rooms and suites designed for comfort and style.
  • Exceptional Facilities:

    From a well-equipped fitness center to comprehensive business services, we cater to all your needs.
  • Culinary Delights:

    Experience exquisite dining at our on-site restaurant and unwind at our sophisticated lounge.
  • Dedicated Service:

    Our friendly and professional staff are committed to ensuring a memorable and seamless stay.

Discover the best "Room availability at The Mercer" and start "Booking The Mercer" today. Experience the convenience and exclusive offers available through Traveloka.

Book budget hotels in Hong Kong Island, Hong Kong and secure your ideal accommodation.

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All facilities in The Mercer

Fitness Center The Mercer
Fitness Center
Common Space The Mercer
Common Space
Lobby The Mercer
Lobby
Exterior The Mercer
Exterior
Others The Mercer
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Limo or town car service

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Mercer

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 11:00
Available rooms at The Mercer
55
Number of floors in The Mercer
31
Another facilities in The Mercer
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in The Mercer

What are available facilities at The Mercer?
There are top facilites at The Mercer such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Mercer?
The standard check-in time at The Mercer is starting from 15:00 - 02:00 while the latest check-out time is at Before 11:00
What is the star rating of The Mercer?
The Mercer is a 4.0-star hotel.
How many floors does The Mercer have?
The Mercer has 31 floors.
How many rooms are available at The Mercer?
The Mercer has 55 rooms in total.
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More Reviews from Other Guests in The Mercer

Overall Ratings & Reviews The Mercer

Traveloka (7)
Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Mercer

Number of reviews per page
20
40
Top reviews
Hunter
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, very friendly staff and an awesome location in central!
Adam
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good location in central Hong Kong. Walkable to some attractions. Accomodation is good, although the bed was very hard.
Moira
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Really good room with seating and dining space. We were on a dizzyingly high floor, great view.
Theodore
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely, helpful staff. Wonderful comfortable room. Great central location.
Kyle
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Location 👍 Fast checkin
Subhamoy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice location and room interiors. Very friendly staff who were helpful
Scott
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The room size for HK is great. Housekeeping was good and as long as you don’t need fancy pearls like hotel amenities in the building this is a good option. For example you get coffee the first day but not the rest of your stay. Good thing is many great coffee breaky places close by. Location is very close to the metro, 24hr convenience stores and good restaurants and bars. I’d stay again just for the room and location over getting nothing else from the hotel really. Only negative is that the WiFi worked but it would glitch often and is a problem. The front desk said they were aware but not sure if it’s going to be before. If you have to do work calls this might be a problem.
Read More
jackson
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very clean and big room
Wayne
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

On checkout we asked reception to phone for a taxi. We were told to hail a taxi outside! Not good service. Our last stay there after frequent previous stays.
Kevin
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Nice room, would recommend as we went on our first HK trip. Get an taxi there and you should be golden.
Yu Hao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Convenient location with many great food options within walking distance
Nicole
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Very good staff
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great location. 3 minute walk to subway station. Near great restaurants & clubs. Highly recommend !!
Carolyn D.
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The location was great. It was walkable to the MTR, close to restaurants and shops. The staff was friendly and helpful. The room was clean and spacious.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Decent stay, typical room size for HK so no complains. Location is convenient near Sheung Wan MTR station. I’d suggest taking taxi to hotel from airport express station or airport as HK generally is hilly, however doable from train station (though train station has plenty of stairs). Check out is at 11am, however counter staff are helpful and may extend if required. Overall no complains, will stay here again if in HK
Read More
Christian
icon-Leisure
Leisure
2.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

I left after the first night and moved to a nother hotel. The aircondition cant be adjusted properly and it is noisy, make sure you bring earplugs along. It probably hasnt been maintained for years. The curtains have several holes in it. The bathroom was moldy and and not clean. Some "left overs" of the previous guest were still in the bathroom. Overall the room was just not in a good condition, not clean and not what i expect at this price level. The location of the hotel is great! I would not recommend to stay at this hotel!
Read More
Enrique
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

THANKS
Krithi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Room smelt of smoke on check in and was partially fixed on day 3 but continue to smell of smoke. On day four cockroaches welcomed us back to our room in the evening. Housekeeping standard were poor. We felt it was not value for money either.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

This is a serviced apartment building, not a hotel. Good for long trips if you want to do your own laundry, but not good for short business trips since they don't have room service and the external laundry service takes 3 days.
Riki
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Aircon was extremely noisy. Room flooded when using the shower.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Mercer

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Mercer

Traveloka (7)
Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Mercer

Number of reviews per page
20
40
Top reviews
Hunter
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, very friendly staff and an awesome location in central!
Adam
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good location in central Hong Kong. Walkable to some attractions. Accomodation is good, although the bed was very hard.
Moira
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Really good room with seating and dining space. We were on a dizzyingly high floor, great view.
Theodore
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely, helpful staff. Wonderful comfortable room. Great central location.
Kyle
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Location 👍 Fast checkin
Subhamoy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice location and room interiors. Very friendly staff who were helpful
Scott
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The room size for HK is great. Housekeeping was good and as long as you don’t need fancy pearls like hotel amenities in the building this is a good option. For example you get coffee the first day but not the rest of your stay. Good thing is many great coffee breaky places close by. Location is very close to the metro, 24hr convenience stores and good restaurants and bars. I’d stay again just for the room and location over getting nothing else from the hotel really. Only negative is that the WiFi worked but it would glitch often and is a problem. The front desk said they were aware but not sure if it’s going to be before. If you have to do work calls this might be a problem.
Read More
jackson
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very clean and big room
Wayne
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

On checkout we asked reception to phone for a taxi. We were told to hail a taxi outside! Not good service. Our last stay there after frequent previous stays.
Kevin
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Nice room, would recommend as we went on our first HK trip. Get an taxi there and you should be golden.
Yu Hao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Convenient location with many great food options within walking distance
Nicole
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Very good staff
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great location. 3 minute walk to subway station. Near great restaurants & clubs. Highly recommend !!
Carolyn D.
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The location was great. It was walkable to the MTR, close to restaurants and shops. The staff was friendly and helpful. The room was clean and spacious.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Decent stay, typical room size for HK so no complains. Location is convenient near Sheung Wan MTR station. I’d suggest taking taxi to hotel from airport express station or airport as HK generally is hilly, however doable from train station (though train station has plenty of stairs). Check out is at 11am, however counter staff are helpful and may extend if required. Overall no complains, will stay here again if in HK
Read More
Christian
icon-Leisure
Leisure
2.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

I left after the first night and moved to a nother hotel. The aircondition cant be adjusted properly and it is noisy, make sure you bring earplugs along. It probably hasnt been maintained for years. The curtains have several holes in it. The bathroom was moldy and and not clean. Some "left overs" of the previous guest were still in the bathroom. Overall the room was just not in a good condition, not clean and not what i expect at this price level. The location of the hotel is great! I would not recommend to stay at this hotel!
Read More
Enrique
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

THANKS
Krithi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Room smelt of smoke on check in and was partially fixed on day 3 but continue to smell of smoke. On day four cockroaches welcomed us back to our room in the evening. Housekeeping standard were poor. We felt it was not value for money either.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

This is a serviced apartment building, not a hotel. Good for long trips if you want to do your own laundry, but not good for short business trips since they don't have room service and the external laundry service takes 3 days.
Riki
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Aircon was extremely noisy. Room flooded when using the shower.
Number of reviews per page
20
40